I had been going here for many years, but I had to change hairdressers. The new lady not only did…read morenot listen to what I said, she did exactly the opposite of what I requested. The cut may have been technically OK, but it was so extremely ugly on me I could not wait for it to grow out so I could get it fixed. The first comment I made to my husband upon arriving home was I promised to buy as wig, ASAP, no kidding. I was embarrassed about my hair for three months until I finally got a good cut somewhere else.

I made a first time appointment for a haircut with JESSICA. I got there early and waited 20…read moreminutes in my car directly in front of the door to the Salon. I went in at 12:45. Apparently, they had me scheduled for 1:00. JESSICA said the salon never calls clients when they are 5-10 minutes late - they just cancel them. She had no client in her chair and didn't tell me why she couldn't take me for a simple trim on a simple, non layered bob cut albeit a little late. I rescheduled, but felt there was little care for clients. After a moment, I decided to cancel that appointment and said that I was outside for 20 minutes and if someone had called or texted, I could have walked right in. She, in her distant, saccharine soaked voice said, I'm busy - good luck finding another salon. I did find another salon - one who assured me that if a client is running late they call or text to see if they are on the way, ESPECIALLY first time appointments, like mine, in case they are having trouble finding the salon. It took my new stylist 20-25 minutes for a wash and a beautiful bouncy trim. I left it air dry into beach waves today. I have an appointment next week for a color session to help me grow into my grey in a blended way and will get the works. Having a home in San Diego and one here, I was disappointed when my regular stylist moved away from the area. I am glad I found a great stylist and will be very motivated to keep her happy as well, via my tipping. As the parent of a daughter in the industry, in San Diego, I have learned from her that a 20% tip for a stylist compared to 20% for a meal at a restaurant is not equal. A stylist spends a LOT of time on you herself. I agree and tip based on time which is higher than the expected standard. I wish JESSICA luck, knowing it will take her 3 clients at least to equal one of my tips.

Jen is a real professional and listens to what her clients want.Essence is very convenient to findread more

I went to JenD to get ombré done. That was obviously not fulfilled. I got a good haircut, chunky…read morehighlights, and a refund thankfully. She should've told be beforehand that she couldn't do ombré.

I called both Kristy and Kimberly twice to make an appointment. neither one called me back. A…read morestrange way to do business in a small town.

Wonderful salon, great pricing, and excellent service! Comfortable vibe for a salon. Debbi did a…read moregreat job listening to my ideas and making them come to life. Great experience overall!

Steven is the absolute best!! My highlights look stunning and he was so sweet and kind all…read morethroughout my appointment. I love calming energy in the salon and will be going back!!

Very, very satisfied with my haircut; and, especially impressed and satisfied with the time…read moreAlexander took helping me find a style that truly fits me. I never felt rushed, and that meant a lot. It's rare to find someone who pays such close attention to the details. I love my new haircut! It's exactly what I envisioned. Alexander didn't just cut my hair--he took the time to get to know what I wanted and made me feel heard. I truly appreciated his professionalism and care. So many times I'd go to a salon, and I'd try to explain to the stylist what I wanted, and after 45 minutes I'd walk out with the same old layered look. Alexander truly listens, takes his time. I left feeling confident and very, very happy

Tara is incredibly talented and truly an expert with color. She's so sweet, and her wonderful…read morestudio has such a beautiful, tranquil vibe. She completely saved my hair after a bad at-home bang cut and made it look gorgeous again with a full highlight and cut. I couldn't be happier with the results. highly recommend her !

Tara is AMAZING! She dedicates her time to her clients, and doesn't double book. She's an expert at…read morecolor - even with someone like me who can easily get hot roots. Every time I move to a new stylist it takes many visits for them to get the color right. Red is tough and many cannot color red heads well. Not with Tara. She was able match my color from the very first visit! Her customer service is top notch, she has a professional and informative website, and she uses modern tech to confirm your appointment. A breath of fresh air and someone I recommend to friends.

I just moved to Prescott and needed a new stylist. Cecilia was so kind and welcoming and she did a…read morewonderful job assessing what I wanted and needed for my hair. I got exactly what I was looking for and she was a joy to talk to as well! I will be back and I can say with certainty that you will be in good hands with her!

Mariel is amazing! I hadn't gotten a hair cut in 3 years because I kept having really bad…read moreexperiences. But Mariel came highly recommended so I gave her a chance. I was blown away by how kind and knowledgeable she is! I had no idea what I wanted other than to keep my length as much as possible. And she knew exactly what to do. All of the girls who work there are super sweet and helpful. The vibes they give off are immaculate! I cannot wait to go back for my color appointment!

Great Customer service -but better haircut ! Glory did an awesome job on my haircut. She listened…read moreto what I was looking for and made it even better. Definite 5

Amazing place. Finally reasonable prices with quality service!! Glori is great and knows how to…read moredeal with all types of hair!

Easy scheduling, friendly stylists, nearby in Prescott Valley. Jessie was very knowledgeable with…read morestyling curly hair which is not easy to find. I was very pleased with the haircut & style, all at reasonable price. Thanks Stiles Hair for beautifying my day!

I tried to book an appointment and received a text back from Jessie. After a few messages back and…read moreforth, she said she could not accommodate my schedule. I responded to her message with another question and some other options with my schedule. I never heard back from her.