All facets of my purchase…read more Test drive your choice, they encouraged you to do so. Go on the highway and let her rip

Bought a 2002 Saab here and drove from Spokane to pick it up. Wow, this place was busy. Brought my…read morecar around, did a walk around and road test...done deal. The business office was delightful, said Title in a few...I rec'd it from WADOL in 10 days. Yes, I would buy from here again. Mack Foss Spokane Valley WA

I went and bought a beautiful used vehicle from Brandon! The service from him was exceptional! He…read morewent over and beyond and when it came to getting all the financing information completed, Jake was the man! I was honestly hesitant to come here because of some of the reviews I had read, but I'm so glad I gave them a chance. The outstanding service I received from both Brandon and Jake completely changed my perspective and shows you can't always judge a place based on their review. Thank you guys!

Thank you for helping me and fixing the problem. I've had some really bad luck and you turned…read morethings around for me!

Went to Subaru knowing I had something wrong with my exhaust, they told me nothing was worth with…read moremy exhaust, but I needed all my engine fluids changed, and they said I needed tires immediately. They had to keep my car overnight, the next day I get my car and my problem with my exhaust is still there, there is an obvious loud vibrating noise that isn't supposed to be there. I go to a REAL mechanic, and I have a Cracked Exhaust manifold on my turbo flange, I was close to needing my engine replaced. Not to mention when I brought them my car the first day, they said it would be ready the next day and no one called me the next day, I went there 30 minutes before closing because nobody would answer my calls. They said "oh yeah it's ready" they would've let it just sit there for extra days

I've been in the process of purchasing a car with Bud Clary Subaru, but communication has been…read moreextremely poor. It's been over two weeks without a clear update, and when I called to ask questions, the finance officer said he was "working on it" and ended the call before I could ask anything further. I expected better professionalism and transparency from a local business. It's frustrating to be left waiting this long without basic courtesy or follow-up.

If Al is around my neighborhood, I will totally bring my car in there. He reminds me of my dad…read morethat is very kind and trustworthy. My sister in law and I had a mishap. We were driving back to Washington when we heard noise on her 2019 Honda. Her dust pad underneath her car became loose. Both screws were gone causing the car to create loud noise in the highway. She called her Honda 24 Hours assistance and told us to visit Honda Stirling WA. When we got there, the sales guy says they cannot do anything about it as their service crews are not in. We start driving and we saw Al's auto body parts garage is open. We then met Al, the owner, trying to work on his car. He then auto-lift her car and secure the flap. What a good samaritan, he did not even charge us. So for all of you out there near Longview WA, bring your business to him.

Great place. Wouldn't hesitate to take my newer car here. Honest mechanic. Owner operated without…read morethe big corporation shadiness

I honestly wish I could give more than five stars. This dealership truly saved me from spending…read moretens of thousands of dollars and completely restored my faith in how a dealership should operate. About three months ago, the fuel system went out on my 2020 Ram. I initially brought it to another local dealership in Oregon, and the experience was beyond terrible. While my truck was still under factory warranty, I had a check engine light. They cleared the light, did a few things, and gave the truck back to me. Six months later, I brought it back in for the same code, except now I was 11 days out of warranty. Suddenly, their story changed -- they claimed they found metal in my fuel system and tried to stick me with nearly $20,000 in repairs. They went around my insurance company, pushed aftermarket warranties, refused to take responsibility for what they had already done, and wouldn't even let me see my own truck without being escorted. They wanted to charge me more money just to take additional pictures. The entire situation felt shady, stressful, and wrong. I finally told them to stop touching my truck and had it sent to McCord, where I originally purchased it. That decision changed everything. McCord took care of me from start to finish. Within three weeks, my truck was fully repaired -- and I didn't pay a dime. On top of that, they were even willing to go out of their way and pick my truck up with their own trailer from the other dealership, simply because they wanted to take care of me. That alone says everything about the kind of dealership they are. Their service team is absolutely outstanding. The service manager and her assistant were always there to answer my questions -- even when my truck wasn't physically at their dealership yet. They were truly just one phone call away the entire time. They helped guide me through a very stressful situation, navigated me in the right direction, and made sure I understood every step along the way. They went above and beyond in every sense. It was incredibly refreshing to see a dealership do the right thing, stand behind their customer, and actually care. I will not take my truck anywhere else. I bought my truck from McCord, but honestly, I truly believe they would have treated me the same way even if I hadn't

Took my 2024 Jeep Grand Cherokee 4xE in for a couple recalls and an oil change. Staff were…read moreprofessional and friendly, quick and to the point. I would recommend this dealership to anyone that does not want to travel to Vancouver or Astoria for service. Give them a try you will be pleasantly surprised.

We drove over 2 hours to visit Dick Hannah Toyota and ran into several challenges throughout the…read moreprocess, but Garrett , Jordan, and Dick Hannah Toyota were absolutely amazing. As first-time car buyers and younger adults, we were nervous and unsure of what to expect, but they were incredibly helpful, patient, and kind every step of the way. The used car we originally came to see wasn't the right fit, and instead of trying to push it on us, Garrett immediately pivoted and showed us other options that better matched what we needed. They even took the time to negotiate with us respectfully, making us feel heard and supported rather than overwhelmed. Because of their honesty and professionalism, we left the lot genuinely happy--with a brand new 2025 RAV4 XLE. We couldn't have asked for a better experience. Highly recommend Garrett and Jordan!

After weeks of car shopping at other dealerships, we had a refreshing and fabulous experience…read morebuying a new car at Dick Hannah. Our salesman Harry and his coworker Jarrod were both great. They were quick, friendly, efficient, and likable. We were able to get the car we had been shopping for at a better price than we had been seeing elsewhere, and more than anything felt comfortable with the people we were working with. It was all around a great experience and despite the commute from where we live we would return here to buy another car in a heartbeat.

I bought a car for $9206.05. A kia forte, Drove it about 10 miles and a trouble light comes on…read more Code poo14. Exhaust cam advanced to far. Took it to Etsy in Longview ( great shop) they not only found metal shavings in the oil there was $3200.00 on the engine exterior. Karz and more said they would refund $800.00. of the $9202.05. Great business to have in Longview Washington. Lemon dealers!

They seem to still be advertising a car I looked at recently (and thought was overpriced), but now…read morethey describe this car as having a different trim package. The photos show that it does not have the wheel rims or other trim that this model car should have. This makes me glad I didn't buy from them.

Car was dirty but I overlooked it, my bad. Should have been warned that was just the beginning. Car…read morestarted making funny noise, engine light came on, air conditioning was a question mark, they were not sure if not connected or just needed recharge. Had to call a couple of times to remind about getting plates and after saying they would send them had to go pick up from them. Took car to shop for engine light, noise and air conditioner. Noise was because motor mount bolt was very loose, light is because of several sensor issues and air conditioning was missing a hose and not hooked up in any way. Had not been for some time and whole system is very dirty and will cost me $1600 or more to fix. The others issues are being worked on as car is not safe to drive. Not sure how much this is going to end up costing. When I went in to Parr's I told him I needed reliable, safe transportation as I have a disabled daughter and have to go to lots of places for her care. Told him didn't have a lot of money to spend but but didn't expect to be sold a money pit. When I called back about issues was told they would "tighten" the bolt. Lot more work involved than that....basically tough sh*& for me. Buyer beware. Don't buy from here.

Reasonably priced and the owner Lowell, who is an awesome guy and a straight shooter, actually puts…read moremoney into the vehicles and repairs them before sale. I have and will continue to recommend them to anyone looking for an affordable car!