I genuinely do not like leaving bad reviews, especially because I've been coming here for almost…read moretwo years, but today was quite literally my final straw. I've gone here consistently since moving to St. Louis for haircuts, root touch-ups, color, all of it. I also truly do not care who I'm assigned to. I'm not one of those clients who needs one specific stylist every single time. I just expect basic communication, decent service, and for my appointment to actually make sense when I arrive. Coordination! Unfortunately, the vibe here has always felt off The front desk is rarely welcoming. Half the time, no one greets you, acknowledges you, or makes you feel like they are happy you're there. The energy can feel very cliquey, dismissive, and honestly kind of performative. It gives "we're all a family here," but somehow the client is not included in the family. I've overlooked a lot because I liked the actual hair services. I've waited 30 minutes past my appointment time before. I've had appointments moved around. One time, I was sent to the Webster Groves location, got there, and was then told I actually needed to go to Des Peres because they could not take me. Like...okay gas?? But today was what officially did it for me. I booked a root touch-up before a photo shoot tomorrow and a trip next week. I sent pictures and a description of what I wanted directly to the stylist beforehand. I've also had this exact type of service done through this salon multiple times, usually for around $250, so this was not some random mystery appointment. I arrived and waited around 30 minutes to be assisted, only to then be told it would cost over $400. And to be very clear, I am not asking anyone to lower their prices, undervalue their work, or change their hourly rate for me. Charge whatever you charge. That is fully your business. My issue is: why was none of this communicated nor coordinated before I showed up? You had my appointment details. You had the pictures. You had my description. You had my client history from the past two years. If the service was now going to cost almost twice what I normally paid, or if I had supposedly booked the wrong category, somebody should have figured that out before I arrived, waited 30 minutes, and left with absolutely nothing done. Even the stylist seemed surprised by how I had apparently been charged or categorized during previous appointments, which honestly just made the whole situation feel even more disorganized. That is an internal coordination issue, not something that should suddenly become the client's emergency while they are sitting in the chair So now I have a photo shoot tomorrow, a trip next week, and no hair did or done because this salon could not communicate beforehand. After nearly two years of being a loyal client, I'm done overlooking the rude front desk energy, the scheduling confusion, the long waits, and the constant lack of coordination. The actual talent may be there, but the overall experience is not. I will not be coming back. Respectfully, the vibes are not worth $400+.

I did not want to leave this review, but after paying $700 and leaving with severely damaged hair,…read moreI feel obligated to warn others about my experience. I went to this salon because a stylist I had been seeing for over a year moved here. She had been maintaining my cherry cola color for about a year, and when she moved to The Boulevard, I told her I wanted to start the process of going back to my natural level 6 brown. I understood that removing red is a process and specifically told her I was completely fine doing it over multiple appointments. I also asked if we could keep the first appointment within a certain timeframe because I had dinner plans, and she agreed. My appointment was scheduled for noon. When I arrived, I sat alone for 30 minutes without being greeted, consulted, or acknowledged by anyone before my stylist finally came over. The appointment ultimately lasted 7 hours, and I had bleach on my hair for approximately 3 hours. When I left, my hair was severely damaged. In fact, my stylist knew it didn't look right because as I was leaving, she told me to "wear a ponytail to dinner." That is not something you say to a client who just spent hundreds of dollars and received a successful service. I have since shown photos from that appointment to other licensed cosmetologists, and multiple have told me the damage was evident as soon as the foils came out. I have always taken excellent care of my hair, use professional products, and have never experienced damage like this. My hair is now rough, difficult to manage, and completely different from how it felt before. I can't run my fingers through it, my natural texture is gone, and it is genuinely unrecognizable to me. I was so upset that I spent the entire weekend crying and had to miss work on Monday. When I called the salon Monday morning, I was told the owner would contact me. I never received a call. When I called back two hours later, the owner suddenly answered. She offered a free treatment if I came in immediately, but the first thing she said to me in person was, "It's not that bad." After spending two days devastated over the condition of my hair, that was incredibly dismissive and upsetting to hear. The owner then told me that the original stylist would perform my next treatment and that I could pay for a new color service. I explained that after what happened, I believed I deserved both a refund and a corrective color service. The stylist refused a refund, and offered the color service for free. I agreed to this, and then stylist put red back on my hair, leaving me looking almost exactly as I did before I started this process, except now my hair is badly damaged and I am out $700. I came to this salon because I trusted my stylist and trusted the salon to guide me through this process responsibly. Instead, I have walked out feeling worse every single time. The most disappointing part is that the owner never apologized, never took accountability, and never made a meaningful attempt to make this right. I wish I had never come here. I am now left paying for the damage done to my hair, and multiple people who have seen the condition of it have told me I should pursue legal action because of how severe the damage is.

Lainie did an amazing job with hair and makeup for my wedding day! She was on time even though my…read morevenue was not easy to find! She kept me involved in the color selection and made sure everyone was happy with how they looked. My makeup lasted all night (even though the after party) and my hair stayed up! I couldn't be more happy to have had her around for my big day!

Lainie drove out to our daughter's country wedding site to do the makeup for 9 girls and they all…read morelooked stunning. I was skeptical about air-brushed makeup, but Lainie made the girls' natural beauty shine. Great work. She is focused but personable--I couldn't believe she could get that many girls ready for the photographer in the limited time frame.

Went in for a tint and wax. She did an awesome job. The I loved how friendly she was. She made sure…read moreI was comfortable. I have already booked my next appointment!!! I have recommended her to everyone I know!!

From the owner: I I specialize in brow waxing and tint . I also specialize…read morein bridal makeup, party makeup, natural looking makeup, and make up lesson

I had Liz do makeup for myself, 4 bridesmaids and my mom on my wedding day. I could not be happier…read morewith my decision. She came to my house a couple weeks in advance and did a trial. Never having done airbrush before, I was worried that I was going to look like I had a ton of makeup on, or heavy overdone eye makeup. False. I knew when she was done that I had 100% made the right decision. If you ever want to look like a prettier, flawless version of yourself- book Liz. Hands down. She was super accomodating and willing to add/take away anything that I wanted. I could not be happier with the way I looked on my wedding day!

I had my makeup done by Liz for my wedding on 8/31/13. It was 99 and humid. An outdoor wedding no…read moreless. I had airbrushed makeup done and lashes applied. The makeup didn't budge all day and night. It was light but the coverage was amazing. I looked and felt beautiful. Liz came to my location and made up my mother and matron of honor as well. She is not only incredible at her makeup skills but she is also very warm and kind. I would be friends with her in a heartbeat. Thank you so much Liz. I would and will recommend you over and over'

Where do I begin?! Andrea is a true talent! Her work is exquisite and her professionalism is beyond…read moreimpressive! I know there are many people who claim to know makeup. However, she is the real deal! Her skills cannot be denied. I highly encourage anyone who wants to look and feel like a million bucks to please support this young lady! She doesn't need a high end boutique with all the frills as her work speaks for itself! You will not be disappointed! I decided to treat myself and made an appointment with ease using her website. Upon arrival I was greeted and waited patiently as she finished up another client. Although we were running a little behind, I had no worries. The level of exceptional service outweighed a few extra minutes! Once we were finished, I was totally and completely satisfied. I received many compliments throughout the evening while promoting my new go to MUA!

I want to thank Andrea again for doing such an amazing job with my makeup. I received so many…read morecompliments on my special night. Andrea was very professional and took her time to make sure my makeup looked great. Definitely can't wait to go back and see her for my next makeup session!!

I was very pleased with today's service!…read more The aesthetician being available at the last minute was the first plus. I had an appointment elsewhere today but due to unforeseen circumstances, it was canceled and I was searching all over for a lash extension service before heading out of town. I reached out to three businesses, assuming most would be closed on Monday... Gratefully this business was open and had several appointment times for me to choose from. *hand claps* I saw pictures of their work online so I knew the quality of work was on point before I made an appointment. The establishment is run professionally, appears very clean, and I enjoyed their taste in music. I fell asleep at least twice but the aesthetician was very gentle (and didn't wake me) and I was pleased with the outcome. Lastly, I appreciate this business is owned by a Black woman. I enjoy being purposeful in buying Black and supporting women whenever I can! I'll be back in two weeks for a refill.

Lash lift did not work. I've had them done before at other salons in St. Louis with great outcomes…read more This time, the lashes were left clumpy, they did not curl upright or lay evenly across the upper lid, and today - day after - it looks like nothing was done. A waste of $75 dollars. I would like to support this local salon but given this poor experience for a basic service I cannot trust the quality expectations of the business. If this artist's work was deemed sufficient to pass them into a position of a professional provide and it was sub par, I won't risk attempting another try at this or another service at this salon because quality standards are lacking judging by this service. Very frustrating because I rarely spend $ on beauty given my tight budget and this was a waste of time and dollars.

I cycle through the process of growing my hair out and chopping it off to donate, and it had…read morereached that time for a haircut right when I moved to St. Louis. Even before moving, I had done pretty extensive research for a trustworthy hair stylist in anticipation and Studio 89 was one of the top picks; even after monitoring my options over the span of a month, it remained the best. I tried to make an appointment online but had some technical issue so I called instead. This was all done the morning of, and yet they were able to have me come in later that afternoon. It's a clean, small space but it's got everything you can imagine. There's plenty of parking in front of the salon. Tiffany was my stylist, and I was warned that she was going to charge more than the other stylists due to her experience (note -- all stylists charge differently based on this). As a Californian who has paid way too much for the simplest of cuts, I can genuinely say Tiffany's surcharge was 1000% worth it. She was so kind and personable, and that really made the experience. She gave me her honest thoughts and was very communicative throughout the process. She really gave me the exact hairstyle I asked for after barely flashing her a photo, and I'm so endlessly impressed! Despite constantly cycling through short hair, I've actually never liked myself in it very much. However, Tiffany's work allowed me to feel more confident in rocking a short cut than I've ever felt! I've received tons of genuine compliments on her work, and I feel so lucky to have met her. Tiffany -- thanks for the sushi recs and candid conversation, and for being my first friend in St. Louis!

I have visited Studio 89 a few times now and I have gotten great service from everyone who works…read morethere. I have had a few different stylists as well Nicole, Sabrina and Tiffany and they are all pretty attentive stylist. They double checked with me multiple times throughout the service whether it was cut or color. The salon is neat and tidy. They have an easy way to schedule appointments online so you don't have the hassle of calling people. The salon is based on appointments only so would highly recommend making an appointment prior to visiting.

Wow! I cannot say enough amazing things about this place. I was originally hesitant to book an…read moreappointment due to me being a woman of color & not seeing advertisement of anyone that looks like me. I decided to call and ask if they were ok with diverse hair and the girl who answered the phone was very sweet and assured me that they handled all hair types. I was scheduled with Rachel. Day of my appointment I was greeted by the receptionist and asked if I wanted a drink or a snack! Which of course I'm here for all the amenities lol. I was then greeted right away by my stylist Rachel who was super cute and had a great smile. She directed me to her station where we discussed my hair goals and what the plan was. From there she took me to the shampoo bowl where we yapped and it lasted the entire appointment. I felt seen and heard throughout the process and Rachel made sure she talked me through everything to make sure I was ok with it. Safe to say I was happy with my hair at the end of the appointment and I will be back. Thanks Rachel for handling me with respect and care and for being an amazing cosmo

The term "treat yourself" was in full effect during my visit today at Libby's Blowtique! This is…read morejust the perfect Blow out bar Kirkwood needs, get there ... seriously and ask for KAYLA! The space warm and inviting when I walked in and everyone was so friendly! It's clear that Libby's has a team of seasoned professionals who go out of their way to make you feel special. The owner's personal touches can be felt throughout the Blowtique and their customer service is top notch! You can book by calling online, and through IG! They specialize in blowouts and check out the other services. I will certainly be back again! Check out the pics

My first professional haircut in two years, which was desperately needed. Sure, I can use the…read moretrimmers but I need it done a bit better today as I'm meeting my work colleagues for the first time. The woman who cut my hair started off a little cold but warmed up well enough. On a Monday morning, she was the only stylist working which meant she was also answering the phone and dealing with walk-ins while she was also doing my cut. The cut didn't suffer from the distractions. I'm quite pleased with how it turned out. [Review 17262 overall - 164 in Missouri - 780 of 2022.]

I paid $55 for my daughter's haircut and not only was it much shorter than she wanted, the back…read morelooks very uneven. She has been crying and wearing a hoodie since. I think if you want a simple trim you'll be fine going here, however now I'm saving more money to find someone who can fix this.