Great products and personnel to install them. Been going to Tim's Trim for many years. So thankful…read morefor their ability to get the job done in a timely manner so I could go onto work.

Had a remote start put into my Subaru. From the very first phone call to picking up my vehicle the…read morestaff at Tims Trim were outstanding. Jacob explained everthing in detail and answered any questions I had. Never felt rushed, and my vehicle was done in a timely fashion. What an upbeat friendly staff! A pleasure doing business with them. I highly recommend them! Pat C

Tl;dr They don't stand behind their paint work which is not…read morevery good. I had the hood of a vehicle repaired painted in 2020 by MARS of Rochester. After having the hood painted my initial inspection found several inconsistencies in the paint which MARS of Rochester called fish eyes. They reassured me that this wasn't a problem. When I pushed to have the issue remedied I was told that it was a problem with improper surface prep. This communication was all done remotely with photos being sent. They then requested to see the vehicle. After trying to set something up I was told they are going to need a couple weeks "We're gonna need a couple weeks. The reason those happened are because there's moisture in the air lines. So if we paint it again now it'll happen again. We're installing an air conditioning unit in our air compressor which will take care of the problem" Over a month goes by with no response I reach back out and was reassured that those defects wouldn't be a problem and they didn't repaint my hood. Now the paint on the hood is peeling all around the spot the defect was repaired and where the "fish eyes" were. I reached back out and was told " That's totally fine. Like I said, we painted that hood over 2 years ago. We don't warranty work beyond 2 years, for the reason that many factors can contribute to paint coming off/peeling off of a car. Stone chips are the most common cause of that. The defects before were called fish eye. They happen when something gets trapped in the solvent. That was sanded completely and repainted. You can post a review if you'd like, but unfortunately since it has been 2 years there's nothing we can do free of charge. I thought we did. If we didn't it's because you didn't reach back out to set that up. Like I said, this isn't something we could fix free of charge due to the time frame. NYS requires work to be warrantied for 90 days after repair. We are well beyond that. Have a nice day." Not only does the story change multiple times about the paint job they don't even stand behind their work and redo it.

My wife had a 15 year old Civic that was in very good condition until she backed up into another…read morecar and put a good size scrap in the rear bumper. I first took the car to the unnamed auto repair place where I work for an estimate. It was entirely unrealistic for a car this age. I then took it MARS. Chris gave me a very, very reasonable estimate. One day later I had the car back and it looks great! I am very pleased and so is my wife. If you want amazing professional work at a great price done by a friendly crew this is the place to go.

I had a little run in with a deer and needed my car repaired. Charlie and the team were great…read more Not only did they make my car look like new, it was also all shiny and clean. They handled the insurance and made the entire process quick and easy. Thanks for a job well done, I highly recommend Panorama Collision. Kim I

While visiting Rochester from Florida this summer, had a small accident and was referred to…read morePanorama Collision for an estimate. Received two other estimates as well. Panorama was extremely competitive, so I decided to have the work done there. The car came out great! They far exceeded my expectations. I would highly recommend Panorama collision. Their customer service and follow up was also outstanding. Charlie and his team were great!

Everything went well!! Amazing communication, great service and incredible efficiency. I will only…read moreuse Smitty's from now on and I have spread the word to friends all around ROC

From the owner: Automotive services tailored to your vehicle. From meticulous detailing and customization, Smitty's…read moreAuto Salon is dedicated to delivering unparalleled service with a commitment to excellence.

If i could give it negative stars i would.. they are running a ponzi scheme. I gave them $22k to…read morestart a truck and purchase equipment i.e generator, cooking equipment in march of 2017 they kept stalling and giving me the proposal with inaccurate information. Ian always had vague materials listed with wrong dimensions of my truck. I live in out of state so i finally came to in person to see what was going on and they had just started framing my truck out of WOOD!!!! I already own a food truck so i know that you shouldn't build one out of wood. water will get in behind the walls and swell and bubble. long story short I asked where my equipment was and Ian told it was at the warehouse and all they needed to do was pick it up I said please go pick it up i want to it her by tomorrow and he said ok. before i left the shop i went into his office to confirm the equipment was coming and he said no that he didn't have my money. i said where is my money? he said its in the business .. Well Ian its my money and doesn't go into your business it was meant for my truck nothing else. Ian and Maggie still haven't returned my money and I had to retain a lawyer. M Design is claiming they did over $10k of work to my truck which mind you they shouldn't even have touched my truck as we did not have a signed contract. Ian charged me in his "quote" for work done after i pulled my truck out of there $3500 for consultation fee.. he is just trying to inflate the rate so he doesn't have to pay me my money. My lawyer doesn't even cost the much. and to top it all off they took parts of my truck which i own and had shipped to them. i was told that from there employees that not to drive it in the rain cause they took my wiper blade motor. M design, Ian Mac Donald, and Maggie Tobin are scam artists. DO NOT give them any money. I know of 3 other people that are out including myself in total over $100k and M design doesn't have their money. Ian Mac Donald has already filed bankruptcy once and If given the opportunity to do it again he will. He has been given a license to steal peoples money and schmoozes with his used car sales man talk.. don't be fooled. He and Maggie Tobin are professional scam artists. You've been warned. and of course i have pictures and videos to prove.

From the owner: M Design Vehicles is a full service design and manufacturing business in Rochester, NY. We…read morespecialize in custom built vehicles for the culinary, fire and rescue markets as well as custom built shipping container conversions in many unique markets.