I specifically made an appointment to ask if they can re-secure the underbelly covers, we spoke…read moreabout it at length. And as I left I asked again, very specifically if the underbelly covers were re-secured and I was told yes. It turns out that was a false statement and they just performed the other service request on the WO. Not sure how much more specific I could be, plus when I called their sales team transferred me to a voicemail line.

(1 Star) My experience with Marina Chrysler was one of the…read moremost frustrating and damaging business transactions I have ever encountered. We entered discussions regarding the sale of our 2024 Tesla Model Y. After receiving what we believed was an extremely low-ball offer, we decided not to move forward with the transaction. The situation became even more concerning when a check that had been issued was subsequently subjected to a stop payment. As a result, we repossessed and retained possession of the vehicle. Months after the vehicle had been back in our possession, we were shocked to discover that the dealership had reportedly caused the vehicle to be flagged as stolen through law enforcement channels, despite the fact that the vehicle had never been fully paid for and had already been recovered by us. This created significant hardship and disruption. Being associated with a stolen vehicle report can have serious consequences, and it negatively impacted our ability to use and enjoy a vehicle that was lawfully in our possession. The entire ordeal has felt unnecessary, retaliatory, and completely avoidable. What should have been a simple failed business transaction escalated into months of stress, inconvenience, and uncertainty. Rather than resolving the matter professionally and moving on, actions were taken that created additional complications for everyone involved. We have repeatedly requested that Marina Chrysler contact the appropriate authorities to immediately correct any stolen vehicle report and ensure that all records accurately reflect the status of the vehicle. At this point, our only goal is to have the matter resolved properly and to cut ties amicably so all parties can move forward. Businesses are judged not only by how they handle successful transactions but also by how they handle deals that fall through. Based on our experience, Marina Chrysler failed that test. We expected professionalism, transparency, and accountability. Instead, we were left dealing with unnecessary complications that should never have occurred. I strongly encourage anyone considering doing business with this dealership to thoroughly document every communication, retain copies of all paperwork, and ensure that any transaction is fully completed and funded before relinquishing control of a vehicle. We sincerely hope management takes steps to resolve this matter immediately and prevent similar situations from affecting other customers in the future.

Great dealership. Very honest and easy to work with. We had a small issue a month after we…read morepurchased our vehicle they gave us a loaner and fixed it. Amazing place!

If I would give this company zero stars, I would. I do not know how they are in business, let alone…read morehave good ratings. Unless, you want a LEMON, go to another dealership. Staff is inconsiderate and a total pain to deal with. They sold us a truck that should not have even passed inspection. Had so many repairs that needed to be done to it that were below the 'surface of the eye' that could have put our family and $40,000 camper in serious jeporady. The manager is a total con artist, terrible business man, and just a serious joke when it comes to customer service. My husband's truck when back to Dodge and their repairman three seperate times at least. It was not until we threatened legal action that they half a** stepped up to the plate. Worst company ever dealt with. Will be telling everyone looking to buy a new vehicle not to deal with this company.

Great company, great service. Called on Mother's day Sunday. Super quick and friendly. No…read morerunaround. Quick and painless. Fair price. Will definitely recommend. It's far and few between you actually come across great customer service like CashForCars provided.

These guys were great. They took care of my buddy's '98 impala and got him much more than we were…read moreexpecting for it. We called a few other place first not knowing about this place but C4C was able to come to us much sooner than the other and couldn't be happier they did.

I do not advise anyone to go there and buy a car from them. Because they are deceivers and…read morescammers. And they sell not good and clean cars! I was scammed out of $2000. I bought a 2015 Hyundai Elantra from them last year. on credit. When buying cars, I gave them $2000 as a deposit, the initial payment. And I just noticed that my loan was approved for more than the amount indicated on the check. When I visited them, they said that this is a one-year warranty on the cars. But when buying, he didn't say this and didn't give any kind of contract, although he says he did. I went to court and am now waiting for an answer.

When I first purchased the car, the service engine light came on and I put off checking it for…read moreawhile and then found out the process to figure out the exact problem and to fix it was going to be pricey. Soon after the brakes started to go. Needless to say, I was very upset and posted a very negative review because I had felt the wool had been pulled over my eyes. When Sammy learned about my frustration, he reached out to me and offered to repair the problem. I was still irritated and reluctant to go back. Eventually I caved as the inspection date was soon approaching. Sammy followed through with his offer. He had the issue diagnosed and resolved, and I told him I had an appointment to change the rear brakes. He charged me wholesale for the back brake parts and nothing for labor. After the guys replaced those and the car was still shaking, they replaced the front brakes as well without charge. My car left the garage with a fresh inspection, no brake problems, and no check engine light. Selling used vehicles is not an easy business to have and no used vehicles are perfect, but I am changing my review to a 5 star because Sammy and his employees went the extra mile to resolve the issue and make sure the vehicle was safe. When I spoke with him I said "I wouldn't have purchased the vehicle if it hadn't passed inspection and these issues lead me to believe it shouldn't have passed inspection last year." I didn't pursue it sooner because - how did I have any proof? And I had already waited too long per the lemon law. Sammy could have turned me away and said "not my problem" but he didn't and I'm very appreciative. Hopefully this vehicle will last me a long time.

A&L RV Sales - Johnson City, TN…read more FYI, Service Department at Johnson City, TN Our first exposure with A & L was with the body shop after damage was received during the flood in September 2024. The body shop did communicate to us and complete the body work needed, no issue there. A&L had our RV from 11/24 - 2/25, (current date is 6/11/25) while we were waiting for the body work to be completed, we asked about local warranty service providers. The Service Department said that they could do that work, being an authorized Jayco Service Provider. Here is the list of items we needed fixed under warranty: 1.) JBL Sound System not working. 2.) Outdoor storage door lock and tumblers needed to be replaced. 3.) Window Blind needed repair. 4.) Valances on garage windows kept detaching from the wall, not installed correctly. 5.) Patio fencing unlevel and gate not securely closing. 6.) Leak in 1/2-bathroom sink. 7.) Issue with front slide bowing. 8.) Potential leak within the outer storage. There was multiple back and forth text messages, phone calls, and finally a video call to assist explain one of the issues (#6). We aren't even sure if it was fixed appropriately. It became apparent to us that the Service Department does not prefer to answer the phone or call you back; their mode of operation is email or text. Then the day of pick-up, imagine our surprised to see our RV along the wall by the Sales Department, we had no way of doing a final inspection as the slide could not be extended. We immediately noticed that the locks for the outside storage doors (#2) had not been replaced. It took three technicians to find the tumblers that were missing and how to install them, 1 1/2 hours later, we were able to leave and have the RV transported back to its location. Again, ABSOLUTELY NO CHECKLIST REPORT PROVIDED OR INSPECTION ALLOWED PRIOR TO TRANSPORT! Once at our location we were finally able to open the RV and extend the slides. Here is the fun part! Apart from one item (#3), nothing was repaired! Continuing our experience: Visit #1 - Brought out new (out of box) JBL Sound System - still not working. Visit #2 - Brought out second JBL Sound System - still not working. But the technician was able to repair the outer storage leak. Visit #3 - New Service Technician Manager came out and determined that the initial "technician" wired the system incorrectly - still not working. Visit #4 - Technician never showed up; after having to leave a message with the service department, we received an email explaining that the technician was not told about this service ticket and forgot his toolbox keys, when can we reschedule? Visit #5 - TBD!!!!!!!!! Avoid the Johnston City Service Department at all costs!!!! So much to say about how to improve, please answer your phones, supply your customer with a service repair report, allow your customer to obtain access to visually inspect the repairs prior to them leaving the shop, actually do the required warranty work, do not ask customer to trail back and forth the RV when you are responsible for the unacceptable incomplete work orders. As someone who has been in sales for over 39 years, I can't even put my head around the treatment and lack of service we received and if providing this type of customer service, I'd probably be fired or out of business. Finally, at to the point of utter frustration and I have left a message for the owner. Let's see if I get a call back or an email!! Wish me luck!!

This is our second camper with them. Our Jayco's are great but like anything sometimes need a…read morerepair. The service department is bad. We were told with our second camper the department was much better now and would not have an issue. Our roof on the slide out has a dip and water pours in when we close it if it rains. Told they all have a little water . . So now we get up there and push the water off. Had it winterized while we had it there. Pipe broke. We fixed it but they did GIVE us the pipe for FREE. Now we have a pin hole size leak on the roof. Told them where it was. Nope they didn't find it. And paid to have them look at it. So again we fixed it. Was told if there was anything we need to call since we already fixed it. That was their reaching out to us ... Now we paid for the extra warranty and this is only on this camper not our first one. Make sure you and your spouse can fix things or don't buy from here.