I've been seeing this doctor for a few years now and I made an appointment for June 28th to see him again, so I show up early with my service animal and I check in with the receptionist and then I asked to use the restroom, she tells me where to go and I went on my way. I'm in the restroom about 3 minutes and I leave restroom and as I am walking back to the office the same receptionist comes out of the office coming towards me and she proceeded to tell me that my DOG was not allowed in the office. I then advised her that this isn't just a DOG as she put it, I told her that it was my service animal and that they had no problems with her the last time I was there. She then started getting really nasty telling me in a very condescending but quite natural way for her I imagine that I had never brought the DOG with me before. I then said that I've had my service animal since 2019, and my service animal has gone on every single doctor appointment that I've had ever since. I don't leave my apartment without my service animal lula. And I have alot of doctors. I am an hiv/aids survivor of 38 years, I found out at 17 in 1984 and I am turning 57 in November. I'm very lucky to be here, and blessed beyond my wildest dreams. As a part of my hiv I've had alot of neurological problems, excruciating pain in legs, feet, hands, and for a period of 2 years I couldn't walk. With the help of a GOOD neurologist I was able to get the right medical care and medication and can now walk again, and I walk everywhere. So back to my appointment X perience. She, the receptionist told me that the doctor would not see me with my DOG.
so I left. 3 weeks go by and I get a call last Friday morning from Dr. Colin W. Stokol's office from that same nasty receptionist telling me they'd like to reschedule for me, I said great! She then says I have next Monday at 1:30pm or the next available appointment is in September. I jumped onto the Monday appointment. Great right? I needed to see him really bad. Pain has returned and needed physical therapy again and I was elated. 30 minutes go by and this nasty ass receptionist called me back to say she's sorry but that the doctor was not taking on any new patients, WTF!
I then told her that you were the one calling me for an appointment after you basically told me to leave the office 3 weeks ago because of my DOG. And now you are telling me that Dr. Colin W. Stokol isn't taking any new patients when I'm not a new patient. I'm an existing patient, well I was. I wouldn't recommend this Dr. Colin W. Stokol to my worst enemy, front office sucks! They really know how to fuck with someone who's not in the mood or mindset to be fucked with. SO IF YOU ARE HIV/AIDS PATIENT OR IF YOU HAVE A SERVICE ANIMAL, DONT GO THERE. THEY DONT CARE ABOUT YOU NOR DO THEY, DR COLIN W STOKOL WANT YOU OR YOUR BUSINESS. WERE TALKING ABOUT YOUR HEALTH.
All because you probably got your receptionist from an American career college dropout list. She truly sucks ass.
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