Still loyal to this office a handful of years later because Itzel is my absolute favorite hygienist and I will follow her wherever she goes. I book my appointments based on her schedule and for ~1.5 years, paid out of pocket to see her (rip to my wallet). She has the most gentle touch. The entire staff is so friendly. Everyone remembers little details, Michelle at reception is fabulous as well. read more

Stone Valley Dental - Waterfalls in front of each chair. How much more zen does it get? - Pediatric Dentists Near Me - Alamo, California

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I was looking for a new dental office in the area so after checking the reviews I elected this office for my regular check up and cleaning. Unfortunately the experience wasn't as pleasant as I expected. The dental hygienist was nice and personable but the doctor is more like a used car salesman than a professional. What prompted me to write this review was her attitude for being a bit slick and also for trying to sell a procedure that I knew I didn't need based on my experience with my previous doctor. There are more professional dental offices out there. read more

Friendly and responsive customer service from receptionist Michelle, dental assistant Precious and Dr. Hyland. Our family gets our teeth cleaned and pulled with ease here. Highly recommend! read more

Wonderful experience all around. Got me in quickly, fixed a chipped tooth, no pain. Thank you so much!

I will give negative stars if I can. I came here because of the ratings. Over charging but didn't do the work right, just want to refer you for root canal! First time i have a filling that i have such pain. When I called in, the doctor's attitude is off, said I should get root canal done. Nothing about my pain and the metal tasting feeling! read more

Stone Valley Dental has been providing the best care my family for the last 2 years. Love their attention to detail, super clean office, and warm + welcoming team members. Dr. Hyland is amazing, my 6 year old is super anxious when it comes to doctors visits (like most kids!) but she makes every visit so fun. Precious is our dental hygienist - and she's great with kids and getting them to floss at home! Todays cleaning was fun, painless and so super efficient. Thank you Dr. Hyland and Dr. Fong for serving the community and keeping our smiles pearly white read more

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Dr. Hyland is a professional, highly skilled and talented provider. A fractured tooth that needed to be replaced with an implant brought me in to see her initially. Since then, I have chosen to have my preventive care, as well as some periodontal restructuring, handled by Dr. Hyland. I was so nervous about having implant and tissue procedures done initially, but Dr. Hyland was able to put my mind at ease with her reassurance and caring manner. She takes the time to explain procedures thoroughly and encourages me to ask any questions, at any time. I couldn't be happier with the care I've received from her. Additionally, her staff is amazing! Frances at the front desk is one of the sweetest most helpful people I've encountered at any business. I seriously feel like she's an aunt calling to check on my well-being, rather than someone going through a To Do list of calls. Victoria is a caring and thoughtful dental assistant. She's helped me through some tough procedures with professionalism and empathy. I highly recommend Dr. Hyland for anything dental related, and feel fortunate to have found such an amazing team to care for me. read more

Dr. Hyland made my teeth look exactly how I wanted them! Chips were fixed and teeth perfectly aligned! Great team.

I can't believe how accommodating Dr. Hyland and her staff were. After the initial assessment at 8:40a of my toothache in the morning, I had to go to San Jose but with traffic, I was 45 minutes late for my 1:30p appointment. Dr. Hyland was so kind to wait for me for my tooth extraction and implant (her office closes at 2p on Saturdays). She and her assistant stayed past closing for me. They were professional and the procedure was literally painless. Thank you Dr. Hyland and staff! read more

Dr Hyland and her staff have been amazing with our children. The office and staff make children feel welcome and comfortable and our kids look forward to going to the dentist. We recommend Dr Hylands office for pediatric dental work. read more

Had to get four BIG wisdom teeth removed on relatively short notice, luckily everyone at Stone Valley Dental is so nice and caring. Had practically no swelling or pain during the recovery from their amazing job! Thank you again Dr. Hyland and everyone else at Stone Valley Dental! See you soon :) read more

I started seeing Dr. Yvonne Hyland about 4 years ago. Though not quite an emergency, she quickly took care of the reason I went to see her. Since then, she has addressed each of my dental needs by focusing on prioritizing what needs to be done first and so on. At the same time, she keeps in mind what my dental insurance will cover each year. I really appreciate that. Dr. Hyland is compassionate and works hard to make sure her patients are comfortable during any & all procedures. She is also a perfectionist, which is a very good thing for your dentist to be. I think this sets her apart from others in her profession. I honestly can say she has turned me from a person who feared going to the dentist into someone who is happy to stay on track to improve my dental health. I highly recommend Dr. Hyland for all your dental needs! read more

Rude, rude,rude! Definitely I should have noticed the red flags when I made a dental appointment as it was more of an interrogation rather than your usual "Hi I would like to make an appointment." After giving details of my life and my husband's life almost from the time of conception I received a phone call from this incredibly rude receptionist stating I had given her a fraudulent phone number for my insurance company. Huh? My response was I will bring all of the necessary information with me to the appointment. As I walked into the facility I was not greeted with smiles or even a hello. After introducing myself the grilling began again. Where is your card? We can't do anything without a card, these numbers don't match what we are looking for, we don't take HMO's (of which my dental insurance is a PPO) so sit down and fill out the necessary paperwork as I glare at you all the time! I finally was pushed far enough and said "Apparently you don't value my business." No response from the rude receptionist. I then contacted my old dentist to send over any additional information that might assist in making this appointment go more smoothly but by then I had finally come to the conclusion that I definitely was not wanted as a client. I turn and walked out of this momentarily hell on earth only for the rude receptionist to say in a very sarcastic voice "oh have a nice day." Would I recommend this hell on earth dental office to even my worse enemy absolutely NOT! UGH! read more

Stone Valley Dental - Pediatric Dentists Near Me - Alamo, California

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Yvonne and her staff have figured out a way to make me not scared when going in to the dentist. As a kid, I had some awful dental experiences and was always afraid to go in and even tried avoiding an appointment. That's changed: Yvonne and her assistant have made me feel so comfortable and are always gentle when working on my teeth. They're very friendly, attentive, and patient. I really appreciate that Dr. Hyland talks me through the process and let's me know what I'll feel, it definitely reduces my stress knowing what to expect and communicating with me. They've even got my 11 year old sister comfortable with going to the dentist. After every appointment, she says "that wasn't bad at all." and is never dreading her appointments. If you're looking for a new dentist, definitely go with Dr. Hyland. You won't be disappointed! read more

Dr. Hyland, She has been my dentist since she came to Alamo. I cannot tell you how comfortable she makes me feel. I'm usually very nervous when I have to go to the dentist But going to dr Hyland makes it so easy now. All I have to tell her staff I Don't want to feel any pain and they make sure I Don't . So what more can I ask for. I go now every three to six months to check my gums and teeth. It's a great experience now. Thank You Dr Hyland. read more

Finally found a dentist that I was comfortable enough with to get some relatively major work done (deep cleaning and 2 wisdom teeth extracted). Yeah, I'm not the bravest soul, but Dr. Hyland and her excellent team got me through the whole experience in a single session. read more

I have been seeing Dr Hyland for years and just now getting around to letting everyone know how wonderful she is, along with the rest of her practice. Super professional and expert skills, but also such a friendly and pleasant experience every time I go there. How many people can say that about their Dentist? :-) read more

Dr. Hyland is an absolutely wonderful dentist! I just completed an implant, and it went so smoothly I could hardly believe it. She is very professional and friendly, has gentle hands and is always upbeat. I believe the value for the money is unbeatable, and everyone in the office is professional and friendly. I highly recommend this practice to everyone. read more

This is the best dentist I've ever been too! Dr. Hyland is amazingly talented. I absolutely love my new smile! I cannot imagine better care md experience. The patient chairs and spaces are comfortable and private. The staff is incredibly friendly and solely focused on how you feel before, during and following your treatment. If I could give this place ten stars I would! read more

Dr. Hyland, Francis and the whole staff at Stone Valley Dental really put the patient first. They are sensitive to the patient's comfort, follow up after procedures to make sure the patient is doing OK, make sure that insurance is used as efficiently as possible and have a very clean, modern office. Dr. Hyland is informative, professional, very personable and a pleasure to work with. The whole office seems happy to be there, are always glad to see you and are willing to help in any way needed. I highly recommend Dr. Hyland and this practice. read more

Once again I feel compelled to write a review for the excellent dental care I recently received from Dr Hyland. I thought I was seeing her for repair work on 3 teeth, but she found another tooth that needed help & she fixed that at the same time. Saved me another dental appointment! Her dental work is efficient, gentle & always top notch. She goes above & beyond in her approach to patient care. My husband also uses her as his dentist & he is as impressed with her skills as I am. We highly recommend! read more

Stone valley dental is in a league within its own. The staff are extremely friendly, attentive and professional. They make you feel welcomed and comfortable. After not being to the dentist for 10 years, it's safe to say going back was very daunting and nerve racking. The work I needed done was not easy. 9 fillings and a wisdom tooth extraction later, I cannot wait to go back for my routine cleanings. If you are lucky enough to get an appointment with Dr. Hyland she is top notch and the best in her class. Dr. Hyland treats her work like an artist and is an absolute perfectionist. I cannot say good enough things about stone valley dental. read more

I first came to this practice when it was in somewhat of a crossroads, as Dr. Turner left and Dr. Hyland was just taking over. When I found out that my already scheduled procedures were going to be performed by a new doctor, my first thoughts were uneasy. I had finally gotten comfortable somewhere, and the rug was being pulled out again. I could not have been more mistaken. Dr. Hyland has been nothing short of phenomenal. I could rave about her obvious attention to detail and relentless pursuit of perfection (even when the pallete she is starting with, is ahem, weathered). There is always the excellent set-up itself, relaxing with the waterfall and always stocked with up to date technology. First and foremost however, is the legitimate concern for patient's needs above all else. The needs of the patient always come first, which as simple as it sounds, is incredibly refreshing (much like hard-earned swish of rinse after a cleaning). This stands for the entire office as well, I haven't come across one person that doesn't seem truly vested in their jobs and the good health of all of their customers. Using the term "customer" nearly does them a disservice, as they are always willing to welcome you in as a family member to their practice. For the first time in a long time, I smile walking down the street without the slightest hesitation. I even smile walking into the dentist's office, an unusual first. Now if only I could get them to take over the local DMV... read more

Had my monthly Invisalign appointment today. Dr Fong has been terrific throughout my Invisalign adventure. She's funny but professional, makes it almost a pleasure to walk into a dental office. Entire staff have been terrific! Now if I could find all those tiny Invisalign rubber bands that I seem to have all over the house...LOL! read more

Dr Hyland is the best. she made getting two root canals feel good! She explains every step of the process while working on your teeth which reduced my stress. Although my sister has been my dentist for the last 5 years, I have stopped going to her and for the past year, my wife and kids have all become loyal patients of Dr Hyland. I've also recommended her to my local employees and they've had the same great experience as my family has. Highly recommended and the best dentist I've been to in over 20 years. read more

UPDATE: Due to the Cease and Desist, and because we're being truthful and trying to warn others, we decided to retain expert help; a well-known and highly credentialed attorney specializing in free speech and anti-SLAPP, to help protect our rights and ensure this bully is exposed. After the above update, finally a response, though hardly constructive. I'm not sure which is more disappointing; the horrible way I was treated, or this dentist's pathological denial of any wrongdoing. Yelp did request I remove an assistant's name from my original review (a reasonable request as part of their privacy policy). After that, Yelp gave my review their blessing. I made further revisions for clarity, as by then I found out this bully was looking for any excuse to silence me. Many other users have found my review useful; a small consolation after this terrible experience. I tried to raise my concerns right during the procedure, but felt bullied into silence by threat of leaving the procedure incomplete (update below). During a later phone call, I also raised some of my concerns. I suppose bullies must live in a kind of denial; grasping for any technicality to excuse their terrible behavior. I posted about my experience to warn others, as is common practice on forums like Yelp. Other dentists respond to such posts professionally & truthfully. This one didn't. Take that as you will. UPDATE: Stone Valley Dental's first and only response to my previous review was to send me a Cease and Desist letter! In it ms yvonne chu-hyland's attorney demanded I remove my entire review or face a lawsuit. I believe in protected speech and mentioned an honest account of my experience with the dental practice to help people make informed decisions. And because she was apparently unwilling to address my concerns professionally, and instead resorted to bullying with a "cease and desist" letter, I feel I am morally obligated to warn others on every appropriate forum. If I could give this place zero stars I would. I have never had such a bullying, painful and awful dental experience my entire life! While extracting my tooth dr. yvonne chu-hyland was impatient and hostile to any questions. I feel dentists should keep their patients informed every step of the way because dental work is serious but I didn't feel I was treated that way. Halfway through the procedure she says 'I have only ten minutes to finish your procedure, my other patient is waiting'. While my surgery was incomplete - open & not even stitched up which obviously requires more time than that. I was on time for my appointment & had already waited more than 30 mins before she started my procedure I felt she was more concerned about her 'time' than my care. It was quite a painful procedure & I felt bullied. The bullying attitude made the painful experience even worse. I also felt she used an unreasonable amount of force on me when injecting anesthetic. Isn't the point of using pain relievers to ease a patient's pain, not cause more of it? Every time she injected pain killer I felt it was forceful and caused stabbing pain; not at all like my experiences with other dentists. Furthermore, the dental assistant working with dr. hyland was paying no attention to my treatment and cracking jokes. The same assistant's behavior after I canceled the rest of my appointments over the phone was very rude. All this made me feel as if she had no formal education, and I found out later that she hadn't even taken her RDA exam until months after my treatment. Using interns may be typical but here in this case it was troublesome to me. Before the procedure, dr hyland told me I have multiple cavities which would need to be filled before beginning my invisalign treatment. After all of the above, I went to a different dentist. My new dentist said that though I have some areas that may develop into cavities in the FUTURE, I have no cavities suitable for treatment NOW. I am going to believe the dentist who did NOT bully me. Finally, I noticed Stone Valley Dental practices pediatric dentistry. Based on the above, I would personally be terrified to leave a child in the care of this dental practice. If they will treat an adult this way, how will they treat a child? I think they should take a break and work on their practice and treatment of patients instead of yelp reviews & cease and desist letters. And my advise to them would be to treat people right and own up to their mistakes. Patients go to a doctor, or any business for that matter, and give them their hard-earned money as a sign of trust in them to get a good service & be treated right. They should respect people for the respect they get by putting such trust in them. They shouldn't threaten and intimidate people with a cease and desist but instead operate on truth & good morals. After this experience I read reviews even more carefully. It's a shame I came across such a place of business. I do not recommend this practice. read more

Over the holidays, I gifted my daughter a PPO dental insurance plan AFTER twice confirming with Stone Valley Dental those plans that they participated "in-network." Yesterday, my daughter visited Stone Valley Dental only to be told that she would have to return with "at least $75" in order to have basic cleaning. I later called Stone Valley Dental, was placed on hold and then forgotten! I telephoned again only to be falsely told that all dentists -- in-network or not -- would charge the same for this plan. This morning, I called the plan headquarters and was told that Stone Valley Dental mislead both me and my daughter and that, under the plan, basic cleaning is FREE when the plan member uses an "in-network" provider. As a 30+year Alamo resident, I am sorry that this relatively new, inexperienced and seriously uninformed dental office opened in my community. A Classic Case of BUYER BEWARE! read more

There are simply not enough good things i would say about Stone Valley Dental! In my first visit, i was warmly greeted by everyone in the office who went above and beyond to make me feel exceptionally welcomed! Dr. Yvonne Hyland Chu not only took an interest in getting to know me as a new patient, but also showed great expertise regarding my teeth and affordable ways to help fix my gap. I highly recommend Stone Valley Dental to anyone who hopes to have a genuine positive dental experience! read more

Honesty,Integrity ,Professionalism and state of the art facility...that is Stone Valley Dental and Dr. Hyland. Im not a big fan of going to the dentist and having procedures done is even less appetizing. I recently went to visit Dr, Hyland for and implant procedure and was very nervous and apprehensive. Dr. Hyland's nurturing personality and professional demeanor put any fears I had to rest and the procedure was painless and the results perfect. The staff was equally professional and accommodating. I have recommended Dr. Hyland to friends and would recommend her to anyone looking for a thoughtful professional state of the art dentist and facility. read more

I sometimes go to the Hercules location, but Dr. Chu-Hyland is the best! The Stone Valley location is very modern, and feels more like a spa, and being somebody who hates going to the dentist, I feel like for the first time, I enjoy going to the dentist. We make family appointments and take the whole family there (2 kids, currently 6 and 3). Dr. Hyland is not pushy about treatments, so when she tells you that you need something, you really need that treatment! I grew up hating going to the dentist, but my kids are going to be the total opposite!! read more

Dr Hyland and Dr Park are thorough, professional and considerate. I see Dr Hyland and she has always had a smile and a kind word. I'm from the "dentist-fearing" era and she has never hurt me or caused me pain and I've had my share of procedures with her. She has always been patient and kind and has spent extra time with me going over procedures. She has never tried to sell me extra dental work (realignment, teeth cleaning, etc.), which I greatly appreciate. My children see Dr Pang (pediatric dentist) and he is understanding and patient but works quickly when it's needed. He extracted my sons teeth in about 2 seconds. If you blink, you would miss it. Great office. Hats off to Francis..she runs the front desk. She is genuinely warm and kind. Clean and bright. Great experience! read more

To begin, our family has moved for my husband's career 9 times over the course of 30 years. With that said, I have met only 2 Dentists/Surgeons that give what I would consider "top notch" care and "enjoyable" dental experiences. One is in Scottsdale and the other is right here in Alamo. Dr. Hyland has the best bedside manner! Her knowledge, (she is a surgeon as well so no need to be referred out) demeanor and honest recommendations are not only sincere, but more importantly backed with solid medical advice and not pushed upon you for the desire to line her pockets. For that I truly appreciate and trust her. Her staff is excellent as well and it is always a pleasure to work with them. From their welcome to their goodbye your first impression will be a 5 out of 5! Don't go another 6 months trying to dodge your dental appointment...give Dr. Hyland the opportunity to give you top notch care! read more

Had gum surgery today. Dr. Hyland and her team were great and made it near painless. Waited too long to go but glad I did and found her. Highly recommend as she is a one stop shop! read more

The great experience begins with the first phone call. Frances is so friendly and competent. Then, my experiences have been with Victoria, the hygienist. She too, is very friendly and does a great job. Dr. Hyland is a true professional. My wife and I have been to a few other dentists in the San Ramon Valley. Some of our experiences have been awful. That is certainly not the experience here. Every visit has been pleasant, on time and thorough. I highly recommend this dental office. read more

I avoided going to the dentist for more than FIVE YEARS because I hated my last dentist so much. I finally gave in and looked for a new dentist and found Stone Valley Dental and I have not regretted it for a second! Dr Hyland and her team are amazing!! Highly skilled and always willing to go above and beyond to ensure her patients feel comfortable and safe. The dental assistants know their stuff and Dr Hyland does excellent work. In the few years I've been going to Stone Valley Dental, I've been back loads of times and every time was easier than the last (they give excellent advice for improving tooth care!!). I recently had my wisdom tooth taken out and not only was it an EXTREMELY fast procedure (once I was all numbed up, it took maybe 10 minutes from start to finish to remove the tooth) and afterward, she gave me advice on how to manage my pain, and I followed it to the tee. And guess what? I had ZERO PAIN. LITERALLY. ZERO PAIN. Imagine getting your wisdom tooth pulled and experiencing zero pain in the first 24-48 hours, which is supposed to be the most painful time! And anytime I had questions, I could text Dr Hyland and she responded immediately! I made my mom switch to Stone Valley Dental and I'm forcing my dad to switch too -- it's THAT good. Plus, they got TVs on the ceiling, so I'm never bored while getting my cleanings! read more

I have had an amazing experience with this place since the first time I walked in to ask if they accepted my dental insurance plan-Delta Dental. Frances was and has since been extremely nice and helpful. Amanda is super sweet and passionate about her work. She does her work with a big smile and we always seem to have nice conversations while she does my X-rays or cleaning. When she talks to me I truly feel that I can trust her and knowing I'm in the hands of someone who loves their job makes me feel extremely safe. Dr. Hyland and the other staff have all been very friendly too. Very happy I have found a dentist I can trust. I will definitely continue to come here for all my dental work. read more

The dentist Yvonne is a delight as well as her staff. They make it an easy wonderful experience. Yvonne is a whiz at what she does. read more

Love love love this business and the staff! The staff at Stone Valley Dental continues to get better as does their customer service! Dr. Hyland is top notch and I highly recommend this business to anyone of all ages. I may neglect my flossing and teeth brushing skills but all of my services have been gentle and timely. I always feel informed and aware of what's going on. I think I'll celebrate their good work with some more sweets! See you in 6 months read more

I am absolutely terrified of all things related to dentistry, but after going to Dr. Hyland for 2 years, I actually look forward to going in for my visits. I recommend her to all of my friends. Not only is Dr. Hyland a gentle, competent dentist, but she is also very community minded. She has always been extremely generous to the Alamo Women's Club by her donations to support our philanthropic efforts. It's a pleasure to have someone of her caliber right here in Alamo. read more

Awesome. I was referred to Dr. Hyland and could not be happier. She is highly qualified and skilled, explains and performs very complicated procedures extremely well. I have never been to a medical professional that spends the amount of time with the patient that Dr. Hyland does. This is not a turnstyle, corporate owned office like "insert city name here, Smiles". Dr. Hyland is a member of the community and Stone Valley Dental has that old school feel that is missing in so many businesses and medical facilities these days. They tell you what you need and why and give you options as to the best course of action. I felt my well being and health was the priority, as it should be. Francis at the front desk is a pleasure to talk to. She is great with scheduling and handling insurance issues. I always feel welcome here. Great location too, right next to the Alamo Safeway. Very glad to be a patient and this review was long overdo, thank you Dr. Hyland and staff for everything you do, you are the BEST! read more