Excellent customer service and product!…read more They added inverter and battery to cover the remaining components during power outages. They handled issues calm and efficiently. Top notch!

Their prices were reasonable for the products we were given. They walked us through every step of…read moreour solar install. They answered all of our questions, and addressed all of our concerns. Their email communication was as is to be expected from a company, and the owner even came out to do the final walk through.

Great company to work with and great install. Saving money and no hassles. Very professional.read more

Update following the company's response:…read more I want to clarify one point raised in the owner's reply so readers understand the concern accurately. Yes, I mentioned that I would prefer the panels be placed on the rear of the home if possible. That was simply an aesthetic preference and not a design requirement. I relied on the company's expertise to determine whether that placement would still allow the system to reasonably meet the goals discussed during the sales process. I also want to be clear that the system functioning is not the issue. We appear to agree that the equipment is producing energy as designed. The production numbers themselves have never been what I questioned. The concern I raised relates to how the system size and expectations were presented during the sales process. When we explored going solar, the conversations centered around offsetting most or all of our electric bill, which was the primary reason we decided to move forward with a $20,000 installation. If it had been clearly communicated that the system was intended to be a smaller "starter system" that would only offset a portion of our electricity usage, we likely would have approached the decision differently or waited until we had a longer utility history available. Another important point is that no written proposal or modeling documentation outlining the assumed household usage or projected offset was ever provided prior to signing. Because those design assumptions were never shared with us in writing, it has been difficult to understand how the system size was determined relative to our expected energy needs. As a result, we are now paying a monthly solar loan while still carrying a meaningful electric bill, which is not the outcome we understood or expected when making this investment. At this point, I have shared my experience and clarified the concerns raised. I do not intend to continue a public back-and-forth discussion on this review. My purpose in posting this update is simply to provide context so other homeowners researching solar know to request clear written modeling and offset assumptions before making a significant investment.

Going solar was problematic for me: 1) I live in a townhome and solar companies don't like trying…read moreto deal with the neighbor--which turned out to be a problem 2) I have another house in another city with a tenant and I finally had to put the bill in my name to get the paperwork needed. 3) I decided to go with a Home Equity Line of Credit so I ended up signing and canceling the financing they set up several times. I also had a lot of questions about the equipment they use. They were responsive to all my questions and issues. Once the paperwork was completed the installs were both completed in one day. The inspector, who was the head inspector for my area, said they did a great job. As soon as the power company switches out my meter, I'll be good to go.

based off my first hand knowledge of this company, it is not a good company to work with. Lots of…read moreleaky roofs and shady business practices. I would not get panels from this company.

The project went well, except for panel placement. We had indicated where we wanted the 19 panels…read moreplaced to achieve the best solar exposure. However, when the project was completed, the 19th panel was placed near the back of the house, which is shaded by tall fir trees. We could have gotten better results, albeit the difference is not particularly great. If they had installed the panels as we had indicated, I would give them 5 stars. As it is, during the summer months, we are producing enough electricity to send it back into the grid for a small credit on our PGE bill.

I installed my solar in 2008. The people who installed it were amazing. Since 2008, every problem…read moreI've had with micro inverters, not working, issues with my panels, no output.... Elemental Energy has been outstanding in post customer care. In the eight years since I've had my system, I've only had two issues which were properly taken care of. The project manager in 2008 was absolutely awful. Poor communication and someone quit so my project got pushed to no-man zone- no one was taking care of my project or communicating clearly about what was going on. I didn't write a review in 2008 because I was upset about the process. However, eight years later, the install is absolutely fantastic and the product has held up really well. Plus the person who was so awful is likely gone so thinking you'll have a better experience than I did. I'm getting quotes on battery and they are the first person I called

Was debating trying my hand replacing our pendant light but for fear of meeting my maker, reached…read moreout to Thomas. It was the correct decision. He responded quickly and was able to fit us into his schedule post haste. He showed up exactly when he said he would, worked neatly and quietly, and finished the job in 30 minutes (!!!) He even offered to explain a few things to me, should I be brave enough to attempt future projects. A true delight, can't recommend enough!

I had an issue with some fluorescent lights in the kitchen and Thomas from Orion came and checked…read moreit out. He noticed the ballast for the lights went bad and went ahead and retrofitted the lighting fixture so it didnt need ballasts anymore and I could then run LED 'fluorescent style' lightbulbs in the same light fixture. He communicated well, was very professional, and reasonably priced. Would recommend!

Nick at Gerryn Energy was friendly, professional and very knowledgeable. He was quick…read moretroubleshooting and determining what the electrical issue was in our old house. He relayed in layperson's terms what was wrong and promptly fixed the problems! And at a very reasonable price. The entire team is top notch. We couldn't be happier! Thank you!

Scary and unprofessional. Received an aggressive email out of the blue from the owner about a…read moremissed 2024 invoice, including statements about "wishing bad things" and references to showing up at our home unannounced and watching through our windows. Completely inappropriate. The work was a minor light switch issue quoted around $250 but billed at $450. Then the light fixture attached failed afterward and had to be replaced at additional cost. Will never hire again.

Not a real company, just a BOT. Do not contact - they will send you around in circles.read more

From the owner: North Portland Electric, established in 2013, stands at the forefront of electrical innovation,…read morepioneering smart home integration and sustainable energy solutions in the Pacific Northwest. Our commitment to advancing electrical technology while maintaining the highest safety standards has positioned us as Portland's premier electrical contractor, specializing in residential rewiring, commercial electrical systems, and green energy installations. In an era where energy efficiency and home automation are reshaping our industry, we're leading the transformation with cutting-edge solutions in LED lighting systems, EV charging station installations, and smart electrical panel upgrades. Our team of master electricians combines decades of expertise with continuous education in emerging technologies, ensuring we're always ahead of industry trends and building codes. Under Brian's visionary leadership, North Portland Electric has embraced the future of electrical services, investing heavily in renewable energy integration and smart grid technologies. We're not just installing electrical systems; we're creating intelligent, energy-efficient environments that seamlessly blend traditional electrical work with modern innovations, including solar panel integration, whole-house surge protection, and advanced electrical troubleshooting techniques.

Elemental Energy did a fantastic job installing solar on my home and getting me the right…read moreincentives (and handling all the paperwork). Challenges were a two story home with a steep pitch metal (slick) roof and snow guard installation. The team was professional, and got the job done (including a last minute add so I can monitor my generation and my consumption anytime anywhere). I'm super happy -- and should be net zero when the year is done! Thank you Laurel!

Stoked! We love the power plant on our roof! We got a $16,000 improvement to our home for $5000…read more(after tax credits), and pays for itself in 9 years through lowered electric bills. Elemental was easy to work with, clear communicators, and completed the install in one day, with a 10-year warranty on the work.

I appreciate the values this company brought to their work…read more I had gotten another bid from a company that didn't even come out to my property. A and R sent their sales person to our house and he got right to work. He went into our crawl space under the roof to make sure our roof was properly supported for the panels. That was a relief as the other place wanted to send a structural engineer to do that very simple job and charge us for it. Ridiculous. Our project was two years, so the crew may be slightly different, but they were great. When there was an issue, like that we didn't have electrical grounding, they just put in grounding bars. Amazing! They offer production guarantees which is rare for a solar company, like those ones that come door to door. lol A and R was professional, easy to work with and easy to communicate with. Good job team!

Zero stars. Good luck getting an after-sale response or help or service from this place. I would…read morerecommend any other company for your solar needs, just not this one. Three emails & five phone calls - no response. Invest your money somewhere else. So sad.

Everyone with Pro-Stat Solar / Electric has been terrific to work with. Communication has been…read moregreat from start to finish and the team including Brandon, Jeff, Aaron, Keeton, and Tracie went above and beyond to explain everything in detail. They also hooked up with premium Enphase microinverters and a battery backup system with an additional electrical panel very affordably. They had no issue working with our tricky townhome location in between other units. The electrical inspector from Clackamas County just signed off on our new system and said everything looked perfect. The last system he inspected was also done by Pro-Stat with the same result. We couldn't recommend them more highly and the owner Brandon even said you can call him directly to talk through the possibilities: 360-521-5742. Please tell him I sent you, since they also have a win-win referral program that gets a both a discount!

Prostat came on Monday and went to work, the crew was so professional, When a crew like this shows…read moreup, has a plan, executes and puts their name on the work done with pride, our electrical inspector was impressed with the set up and usage of space, the crew were all Prostat, no outside contractor, the roof crew was assembling and the electricians were doing their setups, came Monday morning and finished before 3 on Tuesday. Could not be happier with their performance, and energy making sure this was done Right, Thank You.