Great Service, Great Prices available for repair on a…read moreholiday, texted me that they were available to come a little earlier than scheduled. Technician was great (Raphael). Repair completed amazingly quick.

The company provided a quick reply to my inquiry and set up an appointment for a technician to come…read moretake a look at my appliance within two days. The technician was on time, polite, and knowledgeable. He was able to quickly identify the problem and provide me with my options. Highly recommend the service!

Nadir responded quickly and fixed our front load washer within 2 days! He was very professional…read moreand the machine works perfectly after the torn gasket was replaced. Fair prices and very reliable!! Highly recommend!!!

Excellent service. Great prices and dependable. Very reasonable and reliable. Gennaro was our…read moretechnician

The technician showed up on time. He was very thorough and diagnosed the problem. Gave good advice…read moreabout how to avoid problem in the future. He was also polite and friendly as well as professional.

We had issues with our washer. I went on yelp and looked for someone. Good reviews so decided to…read moretry . Glad we did . The repair was done the next day no issues. A follow up call was made to make sure that we were satisfied. Will definitely use again.

5 Stars right off the back for OUTSTANDING customer service in a worldwide emergency! Truly a 24 hr…read morebusiness! Last night around 8:30pm my son was washing his work clothes. Washing Machine stopped midstream and wouldn't drain or turn. So I went to Yelp and put in a repair quote for my appliance guy Pete who I've used several times with outstanding service. He immediately replied that he was closed because of Covid 19. But I also received an immediate response from Billy of Island Appliance who said Connie was in the office and to giver her a call to set up an Appt. So I did. Connie indeed was in the office at 9pm and said her technician was out on a call in Huntington. She contacted him and got back to me within 10 mins. He gave me the choice of coming by after he finished the Huntington job or tomorrow. In this crazy times of Covid 19 I was able to get immediate service. He or should I say they SHOWED UP AT 11:30pm?! YES that's exactly what I said!! 11:30pm! Appliance angels! He had the parts (Drain Pump & bearings) & fixed my washer promptly. Not sure but I think it was his son with him. He was teaching while fixing. Both were Very friendly. This truly meant the world to me because fortunately both me & my son are still working so we need to be able to wash our things in the short span of time that we are home. Being without it would've been a hardship. Thank you Billy & Connie for your stupendous workmanship & prompt, clean & courteous service! Much appreciated! 4-4-20

Although Bill is very nice. Connie takes forever to return calls when there is a problem. Bottom…read moreline I spent almost 500 bucks on dryer repair and it was still not working. I was promised I'd get a call the next day after their last visit and never heard from Connie once again. Wasted my money and had to go to PC Richard to get a new dryer. Very disappointed to say the least.

Beware, Dan works for them as well as 24/7 fast appliance. Then only thing they are fast at is…read moregrabbing money. They are not licensed or insured and they broke our dishwasher looking at it . Another repair person then said it was not repairable. They ask for 800 from everyone and don't return. No company shoukd ask for money before a repair is done. They refused to give the mo ey back we gave for parts. Do not use this company.

Ok. Basically I am frustrated and pretty much, other than complaining to the very nice and…read moreapologetic person who just called me from the company, the only thing I can do is post something a negative review. Maybe they are a great company and would do a great job fixing your appliance (or mine). But right now I was messed over and they are mostly to blame. Basically I have a warranty with Choice Home Warranty. On May 23rd 2016 I called CHW to file a claim for stove top 1 burner not working. It took CHW 3 days to find a vendor to take the claim. They found this company. The name I was given by CHW was FAST APPLIANCE SERVICE at 631-727-0294. The person calling me was calling from 631-588-0191. So.... I was given an appointment on May 31st (I complained it was a long time to wait for an appointment - but they said they are busy and the best they can do) between 2pm-8pm. I was told I don't have to wait at home because they would call before. All sounded acceptable. Big window but I understand that the nature of their work is that they could get involved in easy/hard repairs and jobs can go slower/faster, etc. I received a call at 1:55 pm today to tell me they are cancelling the appointment and not rescheduling. Apparently they have problems with the Warranty Company. Now... this is why I think they are at fault... they made the appointment with me. They have a contract or agreement with the warranty co. If they want to stop working with them that is ok but why choose to mess me over? They COULD HAVE kept the appointment. They would have received the $45 co-pay that I know we have to pay. Assuming they are having problems with the warranty co -- What would they have lost if they did that? Remember they made an appointment with me. Maybe they would have lost some $ but they should be concerned about their reputation.

Cinch assigned my freezer repair to your company Tuesday 3/3/26. Arrival window 8-5. Received a…read morejumbled vm and when I replied with a text was asked if I wanted to cancel!? I replied, no. Needless to say no one showed up or returned any of the emails I left. Second chances? Cinch assigned another job to you for my refrigerator, this time your tech, Martin showed up. Checked it out, diagnosed it took pictures but was having trouble transmitting the info to Cinch. Told me not to worry, he would make sure it got done. To call him if I did not hear back by noon next day. 1:00 call lvm, 5:00 call lvm, next morning the same. POOF GONE UNRELIABLE AGAIN - TWO STRIKES AND YOU ARE OUT THANKS FOR NOTHING MARTIN - DAY 14 NO REFRIGERATOR

they are the worst company ever. They came to my house the first time which I had to takeoff work…read moregave me a window from 8am to 5pm , they show up take pictures told me they had to order apart and they have to research my problem with my icemaker. They were there for 10 minutes. And then I had to call them in reference of them coming back because the part was sent to them. They scheduled me for another day from 12 to 2 which once again I had to takeoff for work and I have not heard from them and I'm still waiting on them. I have called left messages. No one's picking up a phone. They are the worst company ever. they didn't even have the decency to call me to tell me that they're late and I had this contract through Sears and Sears like I said they don't even have the decency to call me to tell me that they're running late

What a wonderful place. After getting the run-around from SearsPartsDirect for several days and…read morelosing ALL the food in my fridge as a result of Sear's neglect, I called and spoke with Eddie @ Appliance Parts Plus. I told him of my situation and that I needed to find a part right away that I could pick up locally. He was honest enough to tell me, he didn't have the part in stock; and took it a step further by searching and finding the part at a competitor, and referred me to them. If that's not a stand-up, genuine, kind thing to do, I don't know what is! I will forever, go to Appliance Parts Plus in the future... where Plus must also stand for, wonderful, caring staff. Regardless of the outcome, Thank you Eddie! I'll be back! Naomi K.

Ruhan was great and fixed our refrigerator There is nothing…read moreas disquieting as your appliance breaking down during the weekend. I called Ruhan and they were able to come over quickly and solve my problem. I have added them to my speed dial and will use them the next time I need an appliance rescue!

DO NOT USE THIS SERVICE!…read more I originally left a 5* review for Ruhan , and his great work. NOT! I was charged $425 and the issue reappeared after 2 weeks. His English was minimal and very hard to understand . He requested cash. Gee..I wonder why? I wrote a check. They sent out another tech who diagnosed nothing. Communicating with him was even more difficult. He left.

Seth and Allen were great to work with. I brought another company in to fix my fridge, which was…read morefreezing everything. That company wanted to charge me $900 to fix it. Seth completed the job for 1/5 of that price! Thanks to you, Seth, for such a great job. They're my go-to appliance repair people from this point onward.

I am still waiting regarding my pickup for my washing machine, they still have not taken it and it…read morehas been over five days.. Really disappointed in the service and will tell my friends not to use this company they basically said they had seven days to pick it up and kept saying they were sending someone that day They said they would include haul away for the price.. EDIT 2/19/26: I fear that if I had not written my review, they would not have picked up the washer. Frustrating that I even had to write a review..

The employees were very rude to me after I called them to see if my stove parts were already…read moredelivered, after I've waited two weeks! A lady named Evelyn said to me that the parts were not in and that I was able to get a refund. Then some guy comes on the phone rudely sayin "what do you need" I explained to him that it's been two weeks the lady (Evelyn) said that the parts were not in, she said I can get a refund. The guy said "No, this is why I write up contracts for assholes like you" mind you I was being very profesional. Then Evelyn got on the phone and proceeded to say I was lying About the refund and I was getting her in trouble with the manager.(i have already gave in $400.00 deposit, when they came to see the stove and give a diagnosis on it) Anyways long story short they kept hanging up on me. I finally got an appointment set for a upcoming Friday. No one showed up. Now they don't want to install parts if I don't send a check with the rest of the money. They took alittle over $400 of my hard earned money. I do not recommend to anyone!!! I own my own business & cannot believe this is how they treat customers.