First off it kills me to write this review because I'm a first Gen immigrant and my mom is a…read moreseamstress, so I wanted to support a small immigrant owned business since they tend to do better work anyway. I'm also environmentally conscious and wanted to make it a habit to fix shoes rather than replace. That being said, I do not understand the 4.0 rating. Way overpriced for the work because they did a HORRIFIC hack job on my boots. There was nothing wrong with the zippers other than the little hook part of the zipper that you hold on to pull it up & down came off, just needed a new hook to grab onto. Either way I agreed to replace both zippers so they'd match, thinking he knows what he's doing and they'd last me longer. But $45 for this?! It looks like they worked on my shoes with a machete. DO NOT GO HERE UNLESS YOU WANT TO PAY TO HAVE YOUR SHOES RUINED. To the owner: IF YOU CANT DO THE JOB RIGHT, THEN SAY NO.

I took in a pair of heeled sandals to replace the insoles, as they had completely come unglued…read more After getting them back, I noticed multiple parts had been damaged. -scuff marks at the back and front of the shoes -leftover glue on one of the heels -one of the insoles was not glued down properly -the straps have been stretched out at the seams and are practically ripping off These shoes are very old and I took them to Angelo's as a last ditch effort to save them. The insole replacement is fine but not worth the additional damages. The lack of care and attention to detail is very disappointing.

Great spit shine when requested. Flexible hours and can be reached on his cell phone to set an…read moreappointment.

Excellent shoe shine for less than half the price of shoe repair shops! If you don't see the guy in…read morefront, call the number and he'll come out.

0 stars if I could!! Ruined my brand new heels by opening and closing the seems 5 times because…read morethey just WONT MEASURE MY FEET EVEN AFTER I TOLD THEM MULTIPLE TIMES. They are never on time either so we go out of our way to arrive just for them to say oh it's not actually ready and this happened many times.

Every time I reach out to this place and get Roger specifically my issue is resolved almost…read moreinstantly, he knows his stuff and he has amazing customer service. I tell everyone I know about this place. It is a hidden gem in century city. Highly recommend. Thank you Roger

10/10 experience! We brought our shoes in to have a link removed and replaced with a new one, and…read moreRobert was absolutely amazing. He was so kind, helpful, knowledgeable, and made the entire process so easy for us. The work came out perfect and we couldn't be happier with the service! And of course, we have to mention Opal, Robert's adorable dog who made the experience even better. She is the sweetest! Amazing workmanship, amazing customer service, and such a welcoming experience. We will absolutely be coming back and recommending them to everyone. Thank you, Robert & Opal!

I've been using Pasquale's for nearly 10 years. I originally started bringing in several pairs of…read moreChristian Louboutin shoes and have always paid premium prices for repairs. Until recently, I was happy with both the service and the results. Unfortunately, my most recent experience was disappointing. I dropped off a pair of slip-on sandals for a simple cleaning and sole repair. After about a month without any call, text, or email, I contacted the store to check on the status. After a lengthy search, I was told by the older woman who works there (who I believe may be the owner) the shoes had never been entered into their system when I dropped them off. She apologized and explained that the work had not yet been started. Mistakes happen, and I wasn't upset. However, another month passed before I learned the shoes were finally ready. By that point, I had missed several trips where I could have used them. And well as daily opportunities. What disappointed me most was the interaction when I picked them up. The older woman working there, who I again believe may be the owner, denied that the shoes had been forgotten and instead seemed to place the blame on me. This was surprising given that I had previously been told the shoes had never been entered into the system when I dropped them off. One of the younger male employees was kind, professional, and appeared more understanding throughout the interaction. Ultimately, I paid full price after waiting nearly two months for a relatively simple repair and then felt dismissed when I raised concerns. For the premium prices charged, I expected better communication and customer service. It was a truly unprofessional experience. Following this experience, friends recommended Shoe Lab on Doheny. I brought in a similar type of repair request I've brought into Pasquale before and had a completely different experience and timeline. Will, the owner, provided a clear timeline, fair pricing, excellent communication, and completed the work by the next day. I was even asked when I needed the shoes by and was given a beautiful gift bag to carry them home. (Photo attached) I don't mind paying premium prices when the service matches the cost. Unfortunately, after that experience at Pasquales, I'll be taking my business elsewhere. I wish I had known sooner what many people in the Beverly Hills, Miracle Mile, Mid-Wilshire, and surrounding community already seemed to know--that there are other premium shoe repair options nearby that provide faster turnaround times, better communication, and a more customer-focused experience. Notably, Pasquale's competitor Shoe Lab on Doheny that has ample parking in front of and behind the store aside from residential.

I recently brought a pair of Charles David platform heels to Sedlar's Shoe Repair, and I couldn't…read morebe happier with the results. I found the shoes at a thrift store, and they were almost brand new. Unfortunately, after wearing them for only a few minutes, the upper and sole completely separated. To make matters worse, the silver finish around the heel area started peeling off during the same outing. I was devastated because they were such beautiful shoes. At first, I tried fixing them myself with super glue, but quickly realized this was a job for a professional. That's when I decided to take them to Sedlar's Shoe Repair. From the moment I dropped them off, I felt confident they knew what they were doing. They asked for cash payment in advance, which was perfectly fine with me. When I picked up my shoes, I was genuinely amazed. Not only were they repaired, but they looked much better than I expected. The workmanship was excellent, and the shoes feel solid and wearable again. It's becoming harder and harder to find skilled shoe repair shops in Los Angeles, and I really appreciate that Sedlar's is keeping this craft alive. If you have shoes, boots, handbags, or other leather items that need professional attention, I highly recommend giving them a try. I'm thrilled to have my favorite shoes back, and I hope this wonderful old-school neighborhood business stays around for many years to come. Let's support the talented local craftspeople who help us repair and reuse instead of throwing things away.

Mr. Sedler is the best at what he does! He always has a solution and prices his work so reasonably!…read moreHe is a gem!

Fantastic work! I brought in brand new suede shoes with black grease on them and Carlos fixed them…read morein 5 minutes and had amazing customer service. Will come back again.

Carlos is incredibly talented!!!! He can make any luxury bag or shoes look brand new!!…read more I have been suing him for years and he brings every item I destroy back to life

They do good enough work but they're far too expensive for me to continue going there. Plus they…read moredon't accept credit cards.

Went in for a quote an we became like family instantly. Hayk took good care of me and even let me…read morefilm a bit of his leather art skills and craft. Leather is in his blood line ! Love this place will make you anything out of leather. Cigar case , no problem, bicycle seat , kids play for Hayk! Bags shoes whatever car upholstery needs you got this family loves a challenge. 22 years at this spot .

Very expensive shoe repair from owner who provided poor customer service…read more Would not recommend.

Nico is very talented and gets the work done right! Very reasonable prices. This will be my go-to…read moreshoe repairs spot.