I may not need a straight jacket after all (see my review for 2M Home Services). I called IDS Audio…read moreVisual, Inc. (425-435-7848) in utter desperation because of the abominable mess left by 2M. The 2 rooms that 2M dismantled, then realized the job that they advertised they could do, which was to mount a living room and bedroom TV. they (or I should say he (Martin), could NOT do. So he left. I wasn't too fussy about the bedroom, but wanted the living room tv hung so that there were no exposed cables, wires, etc.. When 2M tore the house up and couldn't figure out how to remove the old cabling, Martin, the owner, left. Just like that. I was, needless to say, a basket case and so upset that I couldn't think straight!
God was on my side when I called IDS and explained my situation. They appeared exactly when they said they would, and between Ivayla and his brother, Rumen, got to work and not only cleaned up the mess left by 2M, but did an absolutely perfect installation of two new tv's, exactly the way I wanted and left my house in light-years better condition than it was when they arrived. No muss, no fuss, they knew exactly what they were doing, worked steadily the entire time they were here. Their work ethic is superior to just about any other company I've hired over the years. Without reservation, these guys really know their cookies and are excellent at what they do. I could not be more pleased. Having the awful experience I did to start with, I was dubious about IDS, but found there was no need to be. These young men know exactly how to achieve the goals of the customer with as little disruption as possible. I recommend them without reservation and would be pleased to answer any questions you may have. Keep in mind always -- and sometimes it's easy to forget -- but the old adage could not be more true, You get what you pay for. The first time around, I hired 2M, expecting a neurosurgeon for the price of a custodian. The second time, I hired a company proficient in their field, and the quality of their work bears out that I could have saved myself tons of grief had I hired them in the first place. They don't come any better, believe me. They're respectful of your home, are very careful about not tracking dirt in from the outside, are unfailingly courteous and friendly at all times. They even helped me return some audio/video equipment that I had changed my mind about. Great service, excellent work, fair price. Who can ask for more? I will always call them for future needs of this sort, but because the work they did was done so well, I don't anticipate calling them again until it's time to replace this new tv. I doubt I'm going to have any issues with any of it. It's been about a month now, and everything is working beautifully, is aesthetically pleasing, and -- FINALLY -- I'm a happy woman!! Thanks so much, Ivayla and Rumen! You guys are THE BEST!!!