The owners are fabulous and keep the place tidy! They are super easy to work with and I highly…read morerecommend if you are in need of storage. I have used them twice in twenty years and I can count on my storage unit to be safe and not worry. Friendly and well maintained!

People are amazing! I don't write reviews often, but I will…read moretake the time out for these guys! Very well priced with a very upbeat staff!

Mark is wonderful to work with and is so kind and helpful! We just rented another unit over the…read morephone, and Mark made it so quick and easy adding it to our other account... also helped with autopay We definitely made the right decision coming to Extra Space Storage!

This company worked very hard to get us the best price and best unit for our needs. I was very…read moreimpressed with the personality and integrity of this company and especially the site manager, Mark from the Mark Dabling location. I highly recommend contacting Extra Space Storage for any storage needs.

I'm not sure why Rockrimmon Self-Storage received only 1 star for two supposedly different reviews…read morehere on Yelp, especially when it averages 4.7 out of 5.0 over 9 reviews at storagefront.com. I don't normally give out reviews, but I really hate injustice, and the other two reviews here don't do justice to either the facility or the people.. I first became aware of Rockrimmon Self-Storage when I moved my household goods here (military DITY move) from California via a large Penske truck nearly a decade ago. They helped me find the weigh station and even stayed open for me when I returned, as it was about 20 minutes past their closing time. They didn't begrudge it, either, but were instead very nice, polite, and helpful about it. I didn't forget that six years later, in 2016, when I was searching for storage. I priced the dozen closest units, but all were more expensive, save one, which would only have saved me a couple of bucks per month. I went down to Rockrimmon Storage to view the available units. All were clean, and the third one was the right size, so he let me put a few things in there right then and slap a lock on it, saying, "Stop by for the paperwork." No surprises with that. Just simple and straightforward. They were still as friendly as ever, and helped hook me up with a cheap trailer for my move, as I had a lot more to move this time and would require multiple trips. Unless you're storing luxury housewares worth hundreds of thousands of dollars requiring climate-controlled conditions, I wholeheartedly recommend this storage facility. They're people of their word and absolutely adhere to the terms of their month-to-month contract. The self-entrance hours are great, too (6 AM to 10 PM, 7 days a week). Did I mention the owners live on-sight? That's pretty good security!

Would give half a star if I could. We were charged over $227 for 3 weeks of storage. The monthly…read morecharge is $145. They gave us a prorated amount for the month we moved in but charged us a full month even after checking out on the eighth of the month. We don't recommend this storage... especially if storing for a short time.

Gene is the manager of this location. He's a very nice, helpful, upstanding dude. I really…read moreappreciate him today! I don't live in the Springs, so I'm a bit unfamiliar with the area, although visit frequently. I had reserved on-line a storage unit for my daughter who does live here but is leaving for a few months, so putting her things in storage. Toward the end of the day as the movers were packing, I thought I better call the storage company and was told I needed to be there to sign contract sooner than I thought. I left the movers to finish up and took off all the way across town to the Edison Rd. location. I was late. And then he laughed at me for being at the wrong location. He was rather rude and said, "They stop doing contracts in 5 minutes, so good luck, as he laughed." Gene on the other hand, at the Sinton Rd Public Storage... I called him 5 minutes before closing and told him of Mr predicament and he not only listened, but he empathised, and said, "Don't you worry about it, I will wait for you, drive careful.". I got there 20 minutes after closing and he was there, waiting for me, with nothing but smiles. A fine gentleman, representing the company well. Thank you, Gene! You saved my butt!

issues resolved thank you. Nice and friendly services needed that today. Would recommendread more

WhenI showed up to access my unit at 830 am the gates were locked and no one was answering the…read morephone. Apparently there is a lady living on the property that is suppose to open the gates. The impression I got from her was that she did not care if she was causing problems by not opening the gates on time. The owner is supposedly unreachable but after the police contact him I bet he'll be reachable. Also, this is not the first time I've gone there on the weekend and the gates have been locked. What ever you do don't do business with this company. Spend a little more to be sure that you can get to your storage when you need to, not when they feel like it.

two polite gentlemen came over and moved my 2br house into apartment, quick, efficient and did an…read moreamazing job handing all of my house hold goods. highly recommended!

Miss leading sales tactics and forcing people to go on auto pay to store with them and forcing them…read moreto pick up there coverage for your storded items. And saying lock is included with the rental witch it's not you actually paying for it and maximo will not disclose it to you he will let you believe it's included just to get his sales numbers up

Think twice before you rent storage space from this company. At the Nevada location, they have…read moresigns that indicate they have working security cameras trained on the gate, but they don't. None of the cameras at the gate work and they don't have cameras anywhere else on the property, except on their garbage dumpster (that camera works!). They do not care about keeping your property on their lot secure. Our trailer was very suspiciously stolen right after we moved it to one of only two spots that were available. Within two months, our trailer was gone and so was the employee that showed us the parking spots. They even have language in their contract that includes "mysterious disappearances" as one of the many scenarios for which they are not responsible, indicating that they know what suspicious things go on. Find someplace else to store your goods.

I didn't even realize this storage unit was in this location. When I was looking for storage units,…read morethis was the cheapest company with the size of unit we were looking for. Beau, the manager, was very honest with us and tried to explain that we may not need as large of a unit as we requested. It was good to know they cared about us and not just making the $$ for the larger units. We are impressed with this storage company!

Rates go up every 6 months Was paying $63 now it's $103…read moreDo not rent here it's a trap Now I have to find another storage