recently had such an amazing experience at this storage facility and felt like I had to leave a review. From the moment I walked in, the customer service was outstanding. The staff was welcoming, professional, patient, and genuinely helpful throughout the entire process. They took the time to explain everything clearly, answered all of my questions, and made what could have been a stressful situation feel easy and smooth. The facility itself was extremely clean, organized, and secure. I immediately felt comfortable storing my belongings there because you can tell they take pride in maintaining the property. The units were well kept, the hallways were clean, and the security measures made me feel confident that my items would be safe. Access to the unit was simple and convenient, and the overall environment felt very professional. What stood out the most was how kind and accommodating the employees were. It's rare to find customer service this genuine anymore. They went above and beyond to make sure I got the right unit for my needs and made the move-in process quick and stress free. I never felt rushed or ignored, and every interaction was pleasant. I would absolutely recommend this storage facility to anyone looking for a reliable, clean, and trustworthy place to store their belongings. Great prices, excellent customer service, and a well-maintained property. Thank you again to the entire team for making this such a positive experience! read more

I would like to give a serious shout out to Storage Outlet Gardena!!! I was in a bind and was calling around in a desperate need of an extra large storage space. I reached out to them and unfortunately at the time nothing was available. I asked to be placed on their waiting list!... In less than a week I received a call from D'Andre and OMG He made my day! D'Andre was the most pleasant and welcoming gentleman informing me they had just received notice of a 10x30 space that was rare to find!! I explained to him my situation of being out of town! He immediately assured me everything would be ok and he would be willing to hold the space for me until I returned! I cannot thank him enough he was so assuring and I felt so much better when he told me he would even be there when I arrived!!! Well now I have arrived and to meet him in person he is absolutely PHENOMENAL!!!! I also met Nicol and she was just as pleasant and welcoming! Customer Service at the Gardena location is THE BEST!! Much Love and Thanks! I appreciate you more than you will ever know!!! Distinctive Designs LLC!!! read more

I'm very upset at the current moment with the horrible customer service at this place... Initially when I first acquired a unit here in the middle of March, Kevin was very polite and helpful, now it's a completely different story. I rented two units. On April 1st, I let Kevin know I would only be keeping one of the units because I already emptied the biggest one (I moved into my apartment on April 1st), and even though one unit was empty, I still paid the full months rent on both units... and also, I signed the 10-day notice to vacate the unit on April 1st... He let me know it had to be empty by the 30th... which was fine, because it was already empty... now, he calls me on April 30th at 2pm to ask me if I still wanted to vacate. I didn't get the message because I was at work... Now Kevin is saying I owe for the month of May, even though the unit was empty and the lock was removed by April 30th... He said since no one came to the office to let him know it was vacant, they charged me... Well, that's funny, because I let him know the unit was vacant well in advance... read more

If you need to store anything may it be long term or temporary and Gardena is near you. This storage outlet is for you. I have been a customer for the past 8 years estimating and I have not encountered any issues, the staff is super nice, helpful and chill. The outlet is always clean, safe and no one ever bothers me. Thank you Storage outlet Gardena. Pros: clean, safe,big spaces for rent available, 10 day grace period before late fees. helpful and nice staff. Cons; No more public restroom, Carts only available during business hours, no extended hours for access and no options to throw away small trash. read more

This is one of the best storage places you can find in gardena. HANDS DOWN NICOLE, the front desk employee is the BEST. She takes her time to make sure you find the right storage unit for your personal belongings she also ensures you that your belongings will be safe. She helps with finding you the best price you can afford, and she's just a pleasure to work with you throughout your transaction if I had the choice to recommend NICOLE to ANYONE. IT WOULD BE EVERYONE she also gets you in and out fast, so if you're looking for great customer service, ask for NICOLE...... read more

OMG!!!! I went to the storage unit today and was greeted with friendly new staff. I was very surprised because the side door was open and the new employee mention to me that the side door will be available to access from the warehouse to the office and also that the restrooms will be available for use. This is all good news to me because it was a hassle to walk out through the parking lot back into the office on rainy days, also, it is nice to know that there is a restroom available on site for the customers. read more

I've had use this storage place for almost a year already and its always convenient for me to acess my things. I would highly recommend this place to all my friends and family members. I've never had a problem till this day. The girl who helped me out was very friendly and helpful she answered all my questions (Argie) that I had and made me feel that my personal belongings would be safe! No complaints at all. Thanks again for the great service! read more

Today, I was dreading looking for a storage facility. Every one I looked up had outrageous prices. I decided to go to my dad's storage spot, Storage Outlet in Gardena, and let me tell you, I'm glad I did! The office was nice and clean. Nicol was absolutely amazing! She gave me the complete run down on prices and sizes and was very knowledgeable when I was completely unsure of what size I needed. She didn't try to up sale me, and I appreciate that! read more

Surprise, surprise if you're looking for a good storage company, do not look any further. I have already did the research for you. Storage Outlet, Gardena CA is the place is your one stop "storage place" they have better than good prices, it well secured, great access hours. They have everything for all your storage needs. Check out DeAndre he is the man to see, very courteous, great and has product knowledge. That's right Storage Outlet, Gardena CA.. read more

Super nervous and irritated about looking for a storage. I'm 32 it's my first time doing this and it was nerve wracking. The prices at other big local locations were high. I need things to be convenient and accessible. What's sad is this location did not even come up on my google search. I just happen to be driving by. Needless to say I'm glad I found this place. From the promotion to the unit size I got a 10 X 5 which is perfect! I'm happy. read more

I drove by and decided to stop. Facility was very clean. The person at the desk was very knowledgeable and helpful... Customer services was nothing less than 5 stars... He showed me three units all were very clean. I had been shopping around for storages all morning. I choose this facility not only for the reasonable prices, but on the excellent customer service I received... With that said, I moved in today!!! read more

I had a great experience at Storage Outlet in Gardena thanks to Nicole. She was very welcoming, professional, and took the time to show us around the facility. Nicole made the whole process easy and stress-free, answering all of our questions with patience and care. The facility itself was clean and well-kept, and I felt confident about storing my belongings here. Excellent customer service--thank you, Nicole! read more

I just started using this storage and so far everything has been amazing. I was able to reserve online and it was fast and secure. Once I came into the office I was greeted and all the rules were broken down for me professionally and it was pleasant. I had help from a gentleman who made everything clear for me. I'd definitely recommend this storage to anyone on the area in need. read more

Nicol was incredibly helpful and kind during my visit to Storage Outlet. She took the time to show me two different units, both of which were very clean and well-maintained. I really appreciated her patience and professionalism, as she made the whole process smooth and stress-free. Thank you, Nicol, for your excellent customer service and for helping me find the right space! read more

Hello I just wanted to share my wonderful experience with storage outlet in Gardena!! I am a new customer and love the Units,the location and friendly service here!! Kevin and Archie are amazing, attentive, friendly and very helpful, to my every needs!! I am happy I changed storage places!! Thank you guys really helped me out!!! Please check them out for there great deals! read more

A convenient storage solution that is working for me. Nice, safe, properly managed building. For the south bay area the location is easy access on a safe street. Good, fair pricing, several size units to choose from. No random surprise rent hikes. Easy, straightforward and fast move in process with Nicol, who was supportive, clearly explained everything and friendly. read more

For my first time acquiring a storage unit the experience worked out well.I was hesitant being that I was new to it all but Argie and Kevin were more than accommodating.They provided the appropriate and proper insight and direction needed to move forward with the move in. I look forward to continuing to do business with them and the Storage Outlet Community. read more

10 out of 10 highly recommend y'all this storage place is so nice and friendly was very helpful and easy to store all of my things the staff is very helpful definitely if your moving and looking for a storage space stop down at storage outlet the one and only on 13401 S western Ave Gardena ca 90249 definitely see the staff D'andre y'all he is the best read more

I had one of the greatest experience with Deandre helping me get a storage. It was clean as well experience in the knowledge of his job. He showed me around and everything was great and if I ever need to come back, I will come back because I had a good experience hats off to Deandre for annoying how to take care of customers great job read more