Sue was very friendly and helpful picking out the right storage unit for my mom. We love their…read moreoffice is open 7 days a week. Recommend 10/10

Sue, the Manager, was very helpful and explained all of the features of the facility!read more

Last May i sold my home in Ventura and had to move my belongings to Santa Barbara ... AARON STANTON…read morestepped up in my hour of need ... i was leaving for Japan amd he completely put me at ease ... everything was moved with professionalism and care ... they listened to my needs ... got everything done on time as promised ... a move is a big deal it means moving your precious items ... i was blessed to use this amazing company nothing was lost evrything was delivered wirh care ... i truly recommend you use them

Regarding the business's response that they could not locate me in their records - the move was…read morelisted under my husband's name. I've seen businesses do this, it's an attempt to negate accountability for the damages they've done.

I used Trek Movers for my move on 12/2/25 ,and could not be happier with the experience Trek gave…read moreme. The two movers, Tim, the crew leader, and Sergei, were both very professional, courteous, and took great care with all of my possessions. I had a lot of furniture and 85 boxes and a long stairway for them to go down, and they were very careful with their hand trucks on each step. Nothing I own was damaged. Tim also disassembled and reassembled a large dining table I was concerned about. I left some items curbside for LA Sanitation "Bulky Item Pickup" (I had previously arranged the pickup) to pick up the next day (which they did), and both movers cooperated with me every step of the way. They were also careful moving items into the hardwood floors of my new apartment, reassembling the table, lamps etc. in my new place. I chose Trek because of their very favorable reviews on Yelp and Google, but what really sold me on them was the way their Customer Service people Arthur and Andrew handled my initial calls. I called several movers, but both Arthur and Andrew at Trek were outstanding communicators and from the first call made me feel confident and well informed regarding my move. They were very helpful throughout the 3 week time period from first contact to move completion. Trek's strong commitment to full disclosure and transparency was evident from the beginning. I give Trek Movers the highest possible recommendation, and will not hesitate to use them for any future moves.

Greg and his team were very friendly and efficient. They got the job done in no time either not a…read morescratch of damage to the furniture or the apartment. I'd highly recommend them, and will be using them again for my next move.

Exceeded my expectations. They were careful with my new and antique furniture. Edmund and his…read moreassistant are both professional and positive. They are efficient and work quickly without skipping things like proper packaging. On a side note our uhaul has a very narrow entrance and these men managed to miraculously fit a large van in. Not to mention they have competitive pricing in comparison to most and the quality is certainly there. Will be hiring them again when we get our new house finished. Thank you both for the hard work!

Moving is very stressful and and not an easy thing. But with these giuys they gave me a good price…read moreand our move went well. They were fast and efficient. Communication was great and their schedule is flexible. My only gripe is that they can be rough that they left a few scuff marks on our floor and door frame. Other than that, they made our big move a success. Thanks you Edmund! Highly recommend.

Move from Houston to Los Angeles I have a custom California…read moreking bed frame, a piano, and a massive sectional sofa. I was convinced something would get scratched or damaged. The Best Quality Movers team came prepared with the right equipment, padding, and manpower. Everything arrived in perfect condition. I don't know how they did it but I'm seriously impressed.

I truly wanted to leave a positive review, but this experience did not match what was promised…read more The sales representative, Daniella, was professional and reassuring. She made the company sound organized, reliable, and worth the price. Unfortunately, what followed did not reflect that impression. Although the company presents itself as a California-based operation with its own fleet, our belongings were transported more than 2,000 miles in what appeared to be a standard rental truck with a trailer attached. Our suitcases were placed loose in the open back of the truck exposed to dirt, weather, and potential theft. They were not transported in a secured moving vehicle, and by the time everything arrived in Florida, several items were dirty and damaged. The delivery process was especially frustrating. My husband was pressured into helping unload everything, yet they still expected a tip afterward, but he did most of the heavy lifting.We were also charged extra to have our items brought to our door, even though the truck could have parked directly in front of the building. The driver simply chose not to because it was inconvenient. We had missing and damaged items, including lamp parts, table legs, and a damaged KitchenAid due to careless handling. While the pickup crew in California was professional, the delivery team was disorganized and rushed. To make things worse, we were told at the last minute that our building supposedly didn't allow Saturday deliveries. The driver said our belongings could either be left on the side of the road or placed into storage at our expense...even though we paid for door to door delivery and were never informed of any restrictions and this is a very long move as is. This was not an inexpensive service, and the experience did not come close to matching the promises made during the sales process. When a company positions itself as premium, the gap between what is sold and what is delivered becomes impossible to ignore especially when they try to charge you extra for every step of the way. I wish my experience had been different, but unfortunately, it wasn't.

George dispatcher was very apologetic about the inconvenience and made sure to make things right…read more Tiffany was also great!

I found these guys through a broker who contracted them on the back line, and honestly I wish I had…read morefound them to book directly so I could have left the middle man out of it. Ashley movers handled my move from start to finish with professionalism, and care. Something I learned from this cross country move process is that when you are dealing with the trucking industry, there are a lot of unknowns as far as dates and transit times. So many factors lead to that, and the process is confusing and frustrating- no matter who you go with... Ashley Movers is the only company I quoted with that actually tells you that! Brokers and big companies will say literally anything to book the deal and then leave you shocked at the wait times for your stuff to get there.... I wanna give some kudos to these guys who will be up front about what you can expect - even if it's not what you want to hear. They work with you, are communicative, and very calmly explain how they can help you - even if you aren't the most calm. I moved from SoCal to South Carolina and I would highly recommend Ashley Movers LA! Thanks for all the help guys!