Ari did a phenomenal job on my bike. Took care of my dropper that I'd taken to three different…read morepeople who couldn't fix it. Took it to Ari and he had my bike ready in less than an hour. Couldn't recommend enough.

The staff is the same as years ago - lacking in any customer service experience period. Imagine…read morewalking into a store and nobody ask if you would like any help watching all the employees talk to each other and ignore the customers. When we asked for help, wow... we must have interrupted a great conversation because then we got attitude like we were the problem. We ALWAYS go to Cole Sport where you receive the best service. Jan's is basically a joke and one day this place will shut down due the to "years" of poor service. Selection is about the same as other stores. The Value is beyond horrible the minute you walk in the door with a consistent staff of lack of any customer service and/or experience.

Thank you for finding the small rock within my derailleur!!! And getting my shifter…read moreworking.....geez... great timing as I just finished a ride! Thank you so much for bike repair service!!

Rent all kinds of bikes here for all those summer guests coming through town, whether the hard core…read moreDeer Valley downhill or the casual urban/rail trail rider. They've got it all and it super fast and easy to get what you want and on the trails.

We stumbled upon Switchback Sports late in the season. We were looking for used skis and it…read moreactually ended up being a good time to buy because the store wasn't busy. We were able to take our time. I'm really happy with the consignment selection. On the flip side, at the beginning of the season, they had so much consignment that they weren't taking any more. It was so busy when we went in, so plan ahead if you're going when you think it'll be busy!

Such helpful information and insight about all things ski&snowboard from Bobby!!! Got some insoles…read morefitted for snowboard boots and some extra tips of how to ride more comfortably with certain binding adjustments. 10/10 recommend this place! Super friendly and helpful staff who are passionate about all things snow sports.

We checked out fee e bike rental shops in park city but settled on Magnum. Tyler was very helpful…read morein setting us up with the right bikes, bags and phone mounts. He gave us a route to try and it was perfect. Great views of the surrounding mountains and well off the beaten path. The route was really safe and would be good for beginners or more experienced riders.

Amazing adventure to do in Park City...Tyler was very nice and helpful..he got our bikes ready for…read moreus which were very comfortable and helped us navigate (20miles later ) through the city. Highly recommend using them ..

Love my new mountain bike! Best bike shop in town! Mechanics are 2nd to none! 5. Truly Park City's…read more#1 hometown bike shop!

psa they won't help service a flat tire on an e-bike. even though they offer e-bike tours??? make…read moreit make sense

Got delivery for 2 pairs of skis and a helmet. thought all was well when the guy checked us out,…read moretipped him $20 but he did not pay attention to detail. They gave us one pair of skis with the bindings not adjusted properly, customer service wanted us to deal with it instead of helping us. And we have to return them ourselves even with the issues. Would have just rented from park city sport right by the mountain if I knew they were going to be so unhelpful. Also after skiing one hill the other pair of boots we had the buckles were loose and we had to go back and have them fix them. Quite literally the worst experience ever. Also park city sport was $20- 40 a day cheaper for rentals.

this office is so friendly. I needed some quick help with fixing my mountain bike brakes and stuff…read moreis there to go out of their way to help me get back on the trails this summer. Very grateful for their customer service.

Could not recommend this shop more highly!…read more I popped in a couple of times last week for a few minor - and less than minor - bike issues. The mechanics were absolutely fantastic, grabbing the bike on the spot and happily addressing the problems. They also spotted related issues and fixed those as well. Could not have been more impressed. Jamie

paid $138 for a bike tune-up - next very time my wife took it out (2 days later) for a casual…read morestreet ride down to P.C. July 4th parade, the front brake (non-disc) literally blew up... Dropped off the bike for repair and was charged another $26. Asked if that should've been addressed in tune-up and got a blank stare while owner standing there listening... It's not the $26 but, it's NOT standing behind your work - maybe if the bike said 'Specialized' it would've been handled differently