Jackson helped me with a warranty and provided great service with a quick turnaround time. Nice…read moreshop with an extensive selection.

I am very sad to say that I feel this update to my previous five-star review is necessary since…read moreTrek took over this bike shop. Previously, Slim and Knobby's was an incredibly down-to-earth shop that went above and beyond to take care of its community and customers. Since Trek acquired this place, the service, vibe, personality, and everything good about the shop has been stripped away. After being a loyal customer of Slim and Knobby's for years, I visited for a routine service shortly after the acquisition, and all the staff who made this place special were gone. The manager treated me as if I had never been there before, and I will not be returning.

These guys are absolutely awesome. I've had everything from kids bike quick repair up to a full…read morerace bike build, and Jesse and Chris are always top notch. Highly recommend

Note: the shopped relocated over by Silver Creek Village on Business Park Loop…read more Brought my mountain bike in for a major tuneup and suspension service. They did a great job pointing some issues out to me (like my front tire was about to fall off). Redialed my bike in - provided honest input about some recommendations that would be good but not required- great feedback but not pushing anything. Jesse provided me some good advice on some minor maintenance items. Bike was ready a day early. Pricing was competitive especially for the excellent service provided. Glad my buddy told me about this shop.

SUPER helpful staff for first time bike buyer!! I came into Bountiful Bicycle today with a bike in…read moremind but unsure of the specifics. I haven't ever bought myself a bike and Patrick was incredibly helpful and knowledgeable! I thought I wanted a hybrid bike but after him asking different questions and understanding my preferences, I actually bought a mountain bike and I'm so glad I did. He was extremely personable and willing to make sure I was happy with my purchase. I appreciated the time he took to bring down different bikes to test ride different sizes to make sure I was satisfied. Then another coworker helped me find the best fitting helmet. Overall this place from not a pro biker in any sense, but just a new bike rider trying to find the best bike, I HIGHLY recommend for excellent customer service and great selection! Thank you so much! :)

My brother in law flew in from Jersey and his bike got damaged during the process. The problem was…read morethere were no dealers for his brand of bike and we had a race the next day. We took his bike there hoping against hope that they may have something. AJ, one of their managers, went above and beyond. They didn't have a part that fit, so he got something close and then he took the time and had the skill to custom manufacture a part. It totally saved our race. Major THANK YOU to AJ!!!

Great service Dept!…read more Always do excellent work keeping my Radcity4s on the road and running smoothly!

Thanks to William in the test ride area, he helped our son find the perfect bike for him. He was…read morepatient and kind and very helpful. I ordered a Rad bike a couple of years ago and was so excited that my son wanted one. They are great bikes. This new store super to have here. There is a full line of test bikes outside to try, which helped tremendously to try. We ended up dropping 2K for a Rad Power Plus. I have a City bike. Son wanted wide tire. It was sn easy purchase in the store with the staff wheeling the box out and helping us get it into our vehicle. Thank you!!

I've been going to Hangar 15 since 2015 when I moved back to Utah. They'v kept my bikes in tip top…read moreshaped for over 18k miles! Finally, when it was time to buy a new bike, they did everything they could to educate me on what was best for me and my riding style. When the right bike showed, they alerted me and put zero pressure on me to purchase it. Well, I bought it and couldn't be happier! Here's to many more years with H15!

Usually pretty good, great selection and friendly staff. The manager (possibly owner?) is very…read morehelpful and knows his stuff. The other main guy (the one with the pencil mustache who looks like Oswald the bad guy on Peaky Blinders), can be a bit of a weasel. Tried a bait and switch on me once, but I wasn't in the mood and called him on it. Another time the shop was slow and he was trying hard to sell me a new bike, but seemed offended when I casually mentioned I preferred Campagnolo Super Record instead of Dura Ace -especially if I am spending that kind of money. Overall, I still go there when I need something as the prices and selection are good and a lot of the other closer shops in town either don't service/supply road bikes and parts (Go Ride) or have some serious attitude (Guthries and Pretender....uh, I mean Contender).

bike fixed, reasonable price. Thanks bicycle center! good work, & communicative! Thanks!read more

If you're trying to figure out just how much I know about bikes, know that I'm pre-novice. I mean,…read moregramps taught me to ride a bike as a kid. The training wheels are long gone. In my teenage years I did some pretty long trips. But at this point I'm back to newb status. I've been toying with the idea of getting a bike to help keep some of the Yelp pounds off, so I just ducked in here to have a look around. It's a nice shop on the west side of 700 East, and everyone was friendly. I was greeted when I came in the door but left to myself to just browse and look at bikes and gear. There's plenty of both. It's not massive, but for all the basic needs you're definitely covered. Bikes ranged from entry level up to the 2-3K range. Maybe more, but I wasn't reading all the price tags. This was a good place to start. Since it's not all uber high end stuff, it was a good representation of what's out there. Plus with friendly folks behind the counter I can come back next time and start firing away on all my inane questions. Solid.

Excellent customer service. The owner told me he'd stay open for me so I could have time to bring…read moremy bike by after work. He then changed the rim and completely tuned up my bike for less than half the price I was quoted by another shop. He was knowledgeable, thorough, and down to earth. Really thankful I ended up here tonight!

I brought a new, partially assembled bike in looking for a quote to complete the build. Not only…read morecould the individual not provide an estimated price range for what should be a routine shop service, but seemed wholly uninterested in even discussing the issues and pretty clueless to what a build service even entails. Most shops have a process and can spit out a price within a couple minutes for this. Continue to support your local small bike shops but maybe avoid Highlander for anything as complex as finishing a build - its a little too much for them to handle.

Top notch. Chris and his crew always seem to do it right the first time!. They ride and they…read morecare, I love my bike and they seem to as well.

This is the only place I will take my MTB. The shop is timely and they are not out to create…read moreadditional revenue through unneeded repairs. Often they throw my bike on the stand and make the basic adjustments needed, while I wait. The retail shop is well organized and offers everything you need, if they don't have it, they will order it for you.