Hello it is me yet again. If you are wondering if the fire alarm issue has been resolved? No. Today…read moreis August 19th, 2024 at 6:50pm and this is the third time the fire alarms have gone off today. They are each for an extended time too NOT just a few chirps here n there. It is just horrendous. I am so sorry to my neighbors. I think someone in this building survives on the thrill of this fire alarm or maybe they have an obsessive crush on a firefighter? This place keeps Denver fire department in business. all jokes aside it takes away resources from our city's real emergencies plus it just riles everyone up around here. It's been going off for over 15 min and i'm staring at the building and not a soul bothers to go outside anymore. I hope there is never a real fire here. This management company should be sued into bankruptcy or just call it quits in my humble opinion. update, it just turned off after 37 minutes update 2, we're at round 5 of alarms today, it's 10:25pm. we had another 20 min in the 9 o clock hour too. Get it together pals it's bed time!!!!!

Well, we had an appointment to see an apartment. But my daughter had three on her list, and mixed…read moreup the times. She called to say that we were on our way, but there was no answer. When we arrived, two people were sitting at their desks, apparently doing nothing besides surfing the Internet. No one else was waiting. We were told, by a large, sloppily-dressed man, that normally there was a 15-minute grace period, but we would have to reschedule. Daughter did make another appointment, for three days later, but signed a lease on the first apartment we saw instead. Good. Being treated shabbily by lazy on-site agents was NOT a good first impression. I'm glad that she chose somewhere else. I can only surmise that management might be as lazy and unresponsive as these agents. She wasn't terribly enthusiastic about the building, but liked the location. We obviously have no opinions on the apartments or management, since she wasn't able to view an apartment, much less sign a lease.

The two movers were amazing - Jose and Axel. They were quick and competent.The company tried to…read moreovercharge, but they adjusted it back after I talked with them.

I would have loved to give a better review but we paid more than twice as what we expected. We…read morecalled and got a quote over the phone. All the details of our move were explained to the woman who took our reservation. Two days prior to our move, a gentleman called to confirm and told us that he did not have " good notes" and we were then informed we would need another mover and more time as well as a 15% gas fee we weren't aware of, which increased our price. We weren't happy but at that point it was too late to try to find another company. We were able to negotiate dropping the gas fee as we were not told that originally. When it came time to pay, there were additional fees (ie supplies like tape and blankets) that were on the bill. Again, this was not disclosed when making the reservation though we asked. Now, we do have positive things to say. Our movers, Gideon and Fred, were AMAZING!! They asked questions, were careful, worked hard, and had great customer service. Honestly, those two were the highlight of our move. They did so much work for us and we can't thank them enough. We would hire those two to help me move any day!! My advice to anyone who is moving, ask lots of questions and ask for a quote in writing.

I am completely dissatisfied with my 2-10 warranty. The builder poorly engineered my interior…read morestairs, but I did not know about it until the carpet company came out to re-stretch the carpet to eliminate the bunching in the middle of the stairs. To re-stretch the carpet, it first has to be removed, and when it was removed, I couldn't believe my eyes. The stair treads didn't even come close to the drywall, and the treads had a gap that was double the height of my son's foot - so my son going up and down the stairs could easily get his foot trapped, or his hand/arm stuck in the stairs. At first 2-10 said they would re-open the warranty claim, and seemed like they were on my side. However, when the builder got involved, he told 2-10.com that the stairs were built to standard construction standards, and 2-10 concurred. They never sent a third-party to come take a look, despite informing them that it was a pinch hazard and it could break my son's foot. The builder said in a response to my review that they engineer gaps to allow for an "optional stair skirt". So they recognize the gaps are there, are refusing to admit liability for engineering stairs that appear to be unsafe. I simply can't believe that both (1) 2-10 and (2) my builder refuse to do anything. I think the reason is that it's just too costly for them. They have to remove the carpet, and effectively redo the whole stairway. Looking at about $1,500 in parts and labor, maybe more. Even though I can measure the gap, which is an inch on both sides on some stairs, they flat out refuse to admit liability. Just remember that with new home warranties, the BUILDER is the customer. Not you. The builder pays 2-10 for warranty coverage to eliminate some work and liability at their end. The warranty is NOT for the home owner. There may be some benefit, but builders could respond directly to home owners without 2-10. They do it because it saves them money so when they deny your request, you are on the hook for legal costs for arbitration. Just don't expect much. The customer service rep in this case, Joseph Lim, did a fantastic job talking to me, and describing the process. The problem is above him.

Lengthy venting here!…read more Three weeks of phone calls. Three weeks of excuses. Three weeks of being told to wait. We've been fighting with our home warranty company for over three weeks regarding our oven. Our oven was throwing error codes. The owner of the repair company asked me how old the unit was and I told him the stove was 25 years old. He said that replacement parts could not be found. We believed the unit would likely be replaced and so did the repair company. Then suddenly a "replacement part" was found and installed thanks to the corner cutting home warranty company (who found it). When the technician arrived, the replacement part looked old, rusted, and questionable. To be honest, it looked like it came from an appliance graveyard. We immediately complained because the oven still wasn't functioning properly. Features didn't work correctly, sounds were gone, and even the technician agreed the repair was unacceptable. On Saturday, while I was cooking, the oven flashed an E2-F3 error code. Less than a moment later, flames erupted inside the oven. Not smoke. Not a small spark. FLAMES. I was on the phone with my son, Tré, who kept telling me, "Mom, don't panic," while I yelled for my husband to come help. The flames shot out from both sides of the oven and nearly turned into a kitchen fire. My hubs had to extinguish the fire, and the appliance reignited twice more after it was unplugged. He even got his arm hair singed trying to keep our house from burning down. After our smoke detector went off ADT called and were dispatching firefighters to come out but by that time my husband was already moving the stove outside. Our eyes burned from the smoke. We had to put on masks and use damp cloths just to breathe while getting the appliance out of the house. This entire nightmare was preventable and we could've lost so much! We pay for premium coverage to protect our home, not to watch it nearly catch fire because corners were cut. For 25 years we've paid for top-tier coverage and have spent weeks trying to get this issue resolved. Instead of replacing a clearly aging appliance, a questionable repair was performed and we were put in danger. Heck, at this point, I would stop discussing it as a simple "stove claim" and start referring to it as a fire and safety incident that would've been avoided had they AT LEAST tested the part before installing! Thank the Good Lord we're safe. But this entire ordeal was preventable. People purchase home warranties for peace of mind, not fire drills in their own kitchens. I'm thankful my husband reacted quickly. I'm thankful my home is still standing. But we were beyond angry that it's taking an actual fire for this situation to be taken seriously, as we believe the warranty company will finally do what's right! 2-10 Home Buyers Warranty- Review and Accountability group...do better by your clients!

I can't say enough great things about Kevin Sweet. He showed up promptly to give us an estimate…read more We had a walk through scheduled and he couldn't get the materials as expected. Kevin drove down to Colorado Springs to get the materials. The job was completed as promised. Then Kevin drove all the way to our new home to get his check and give us the 5 year certification for the new buyers. He went above and beyond for a very small repaire job. I highly, highly recommend Kevin for any roofing job. He was a pleasure to work with.

Great company. They were extremely helpful for replacing our roof, I highly recommend them.read more

Awesome experience from start to finish. I called for an estimate they came out got on the roof,…read moretook photos, and marked sections with chalk for the adjuster. They showed up again to walk the roof with the adjuster pointing out areas that needed attention. I was able to get a full roof replacement. Once the work was scheduled,which was very quick, their team dropped off the supplies on the eve of the scheduled work date. They replaced my entire roof in a single day, working for approximately 13 - 14 hours to ensure it was done. Fast, friendly, and professional, with expert craftsmanship. Highly recommend!

Cody answered the phone, sent someone out to bid the job the same day I called. Great to work…read morewith. Will call Cody with any future roofing issues.

We used Beard Bros recently to replace our gutters and downspouts. Fantastic service from our sales…read moreguy Bryce! He really went the extra mile with a solid quote, quick texts and followed up at the completion of the project. Just fantastic service

It was noticeable when I was searching for a roofing company that Beard Brothers had so much higher…read morerating than all the others. I called a few and was totally impressed by this company. Jack was great. He texted to see if it was OK to show up a bit early then texted when he got there. We looked at the roof together and in the end he reassured me that while there was a couple of shingles that were off he then explained why he didn't think that it required any further work. I had another company come out who recommended a costly replacement. It speaks to the integrity of this company that they put my interests ahead of theirs. Would definitely use them again.

We all know that roofs are an expensive investment in a home. Formula Roofing did an awesome job…read more From the beginning of the project our salesman/project manger Mark Murphy went above and beyond to ensure that this project went fluidly. He has great communication and was transparent along the was. He always responded to our questions ASAP and sent us pictures of the roof as it was installed at every stage. The only thing we are waiting on is for it to pass Boulder Co. inspection and as per the contract the final bill will not come until that is complete. Great company. I would completely and totally recommend Formula Roofing and Mark Murphy. Price assessment Reasonable price Services Roof installation

Can't recommend these guys enough! We had some wind damage to our roof, as well as needed to have…read moreour old swamp cooler removed from the roof and the hole patched. We had several companies out and not only was formula the cheapest, they were also by far the best to work with. No needless upselling, talking to you like you're a child, or scare tactics to get you to move quickly on moving forward with the work (like other companies). They were done quickly and the roof looks great!

I've had WestPro come quote the same job twice, once in 2023 and once in 2025. It was two very…read moredifferent experiences to the point of being hard to believe it's the same company. The job is for removal and replacement of soffits, fascia, gutters and downspouts on a 1-story ranch with 200 linear feet of gutters. In 2023 a woman came out, did the walk through and then sent me a quote with details about the materials, a cost breakdown for each part of the project - quantity and cost for removal of gutters, removal of downspouts, installation of gutters, installation of downspouts. It was very professional (I work with contractors and job bids for a living) and provided all the necessary details of the cost. In 2023 they refused to address the soffit and fascia so I declined to move forward with them. In 2025 a man came out, did the walk through and then insisted on setting up a follow up appointment to walk through the project quote. I did not receive the info packet ahead of time and was disappointed by what I received - a detailed project description for siding work (presumably for the soffits and fascia but the material was specific to siding installation which isn't relevant to either of those locations) with no scoped quote for any aspect of the project. There were no details of the materials to be used or breakdown of the cost specifics. The dollar amounts were hand written into a spec sheet of "good / better / best" (photo attached because I don't even know what to call it, it's definitely not a job quote). I understand that materials costs have changed significantly and the job might cost more today than two years ago, but if you're going to waste my time with a second meeting to quote the job, actually quote the job. So your experience with WestPro may entirely depend upon the person you randomly end up with as your project coordinator. Homeowner be wary. I'll update this review when I've heard back with legit quotes and decisions on a path forward. For now it's a very unimpressed meh.

Appointment scheduled for estimate quickly. Project Consultant arrived on time, and was so helpful,…read morehonest and professional. Really appreciated the professional advice and prompt assistance!