Got a small storage unit about 3 months ago, the price was affordable they are always having…read morespecials which is very convenient! Service was great, the process was explained when we vacated the unit they were quick to respond with confirmation of the empty unit. Have used them in the past will use them again!

Not the best storage facility Andy wassup rude and the other guy not too nice overall don't rent…read morefrom this facility ........ you can always find another storage but they cannot find another job

Had an amazing experience here the process is very easy and fast . Sarah was super friendly and…read morehelpful and made my move so easy and stress free. She took the time to explain everything in detail I highly recommend this place !

I had everything I own stolen from two separate units…read more I stored my belongings here for over 20 years, paying roughly $40-50k over that time. In the end, about $50,000 worth of my property was stolen from my two units, including irreplaceable items from my late father and grandparents, original artwork, and a career's worth of work samples (50+ snowboards). Their cameras only cover the outside of the buildings. Other storage facilities advertise interior cameras as a safety feature; this one doesn't have any. The front gate regularly allows multiple cars to pass through with one code entry, and the building doors themselves don't require an entry code or are usually propped open - essentially, anyone can enter the property and the buildings with zero verification that they should be there. Their website and payment system make you re-enter your payment information after you've already entered it and clicked confirm. I spoke to them about this numerous times, explaining that it's confusing; no retailer ever makes you reconfirm a purchase. Their response was that they didn't want people double-charged. I'd much rather be double-charged than robbed blind. Read into this however you like, but only my wife, myself, and their staff knew I had these units. I generally came midweek/mid-day and was careful not to leave anything of visible value in the hallways. My units were across the building from each other, and there was no obvious way for someone to know which units to target. My theory - and the detective on my case agreed it was plausible - is that I forgot to confirm my payment on their website one time, sending my unit(s) to pre-lien status. I paid the moment I got the notice, but the damage seems to have already been done. The thieves went through every single box in one unit, but stopped a third of the way through the other, leaving thousands of dollars of stuff untouched. Why? It's almost like they were told to stop for some reason. Maybe after a payment was made? When I reported my theft to the front desk, one employee was genuinely shaken, but the manager had an unmistakable "oh, sh**" look and showed zero surprise that I'd been robbed. To make it worse: insurance requires receipts and proof of ownership for decades-old belongings, much of it from people no longer alive to help me prove what I owned - capped at $5,000 on a $50,000 loss. Two decades of trust, gone. The place looks nice, but not everyone has a nice experience. I left one star, I wish I could leave less.

If i could rate lower i would. This place is run down. The are not up front with there prices. A…read morethe service is terrible. I was told I could not keep my dirt bikes there because they had no insurance. I told the person, its on off road vehicle, insurance is not required. she told me to go else where. I left and she played games with me and wouldnt open the gate so i could leave. Then she sat there and argued with me about her going to the computer to open the gate. i told her then go already and ler me out. she could even figure out how to open the gate. she ended up having to walk around the building to go out and open it from the outside key pad. And she couldnt speak any kind of english i could understand. where is ice when you need them? anywhere is betterthan this place

This was a good place to store. It was safe and easy to access. Best part was Mamta, she was the…read moresweetest most helpful person to work with.

Anthony was friendly and very helpful!! Great clean space as well. I highly l recommend using this…read morebusiness if you are in need of self storage. Great place to keep your camper and RV as well!!

They have Good customer service and good spaces and it's in a safe area it was very easy to get a…read morespace

I had a great experience at Olivenhain Self Storage. Ruben was incredibly helpful, friendly, and…read moreprofessional throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made getting a storage unit quick and stress-free. The facility is clean, well-maintained, and the customer service was excellent. I really appreciate Ruben's outstanding service and would highly recommend Olivenhain Self Storage to anyone looking for a reliable storage facility.

Mary and Christy were very helpful in the check in process! Both were patient and made sure that I…read moreunderstood what needed to be done.

Respect and gratitude to the staff and managers at San Marcos Mini Storage on Bent. They are…read moreservice-minded and professional. Recently, I've been decluttering and organizing in my units. They've stopped by to bring water, ask if we needed anything, and showed their willingness to provide more quality service. It's a well-run, safe, and secure property. We had up to four vehicles parked along the aisle while we dragged everything out, sorted for trash, donate, and recycle. Other tenants and Mini Storage staff were generous and understanding of our slightly chaotic workspace. Thanks again,

It's been a year storing my stuff with them. Today I gotta move out and want to say thank you to…read morethe staffs for doing their job at best. The facility is safe and clean. I've never had any issues with my storage or stuffs in there. The best part is how consistent is the price. They offer 1 year price guaranteed and even after 1 year, the price will go up just a little bit and it makes sense. Unlike the other places that would increase the price just within less than a year. I would recommend this place to anyone who looking for safe and clean with reasonable price.

This storage unit place is awesome! Great people running it, lower prices than elsewhere, great…read morelocation near freeway and avoiding Encinitas blvd in summer for everyday in and out. This business runs like a family with a caring couple running the biz: they look out for our business for better units to pull our truck into, they paint and dial their units before a new customer takes over, and they'll reach out if I left something out near my unit. This storage unit is great for businesses and it's common to see regular workers there tending to each of their products daily. We'd never look anywhere else!

Thank you Loyal Customer of over 7 yrs! For Sonya and Erik…read more When is is okay for managers to harass and threaten customers? Sonya was out if CONTROL w/her POWERTRIP. Said my car was "blocking the way." Confirmed w/customers car was "not" in the way. I ask her to " leave me alone" and I would comply with her request once finished. Sonya responds " I don't have to." (Begins mentioning a complaint I made about other customers involving them moving their car). Sonya THREATENED to "EVICT" me w/ " 2 days to get my stuff out." Erik then confronts me to tell me "to leave, this is PRIVATE PROPERTY." Just paid them $160 day before. Thank you Sonya and Erik for your excellent customer service! Especially during this difficult time with COVID! The lack of respect and boundaries from Sonya is deplorable!! She has never been friendly, nor her lovely husband. They need to reevaluate themselves before they ATTACK their customers.

If you have access to Camp Pendleton, I highly recommend this storage facility. Staff is super…read morehelpful and friendly. Sydney helped my sister with her storage unit but the other receptionist, Francine helped me and both are wonderful! Carlos, the co-owner takes pride in the facility and service provided to his customers. Prices are locked in, no annual increases and you have 24/7 access.

I came to this business looking for immediate storage. I had been looking at many other facilities…read moreoff base and most of the people that answered or tried to "help" from those facilities blew me off and treated me like a number. With Camp Pendleton self storage I was treated like family, and given care at all levels for moving in, Monthly rates, and moving out. CARLOS is very understanding and helpful, and with his long life and prestigious career in the Marine Corps made the process that much more comfortable. I hope to utilize them again when I come back years from now.