I used U-Haul yesterday for the first time in many years and it could not have gone smoother. I…read moreneeded a truck to pick up a large piece of furniture in SF. I booked the truck yesterday, checked in online to save time and then picked it up from U-Haul San Rafael. The people helping me were nice and thorough. The truck was perfect for my needs, in good condition and easy to drive. I returned it after hours but they explained the process to me and the security guard was very helpful. And it only cost me $60 for the truck and a dolly. Great deal and a great experience.

Shocked about customer service and general manager Juan (who has a lot of complaints in other…read morereviews). If you rent anything and they tell you "don't worry, you can return it later up to ... (8am in my case) because no one booked it anyway", make them write than on paper and add "you will not be charged for another day". That's exactly what happened to me. I submitted a claim and got a call back from the branch general manager, explained everything again and he told me "you weren't told you won't be charged". He talked to me like I'm a retard. When I asked how I can escalate, he said in the end of the day this complaint will land on his desk and we'll have another conversation like this. In the end of the conversation I felt almost raped. I was renting from this branch many many times and brought profit to them. Never again. Shame on you U-haul!

ZippGo moving boxes provided a wonderful service for our move. After seeing some neighbors using a…read morereusable box service, I decided to look into using something similar. ZippGo rents you a certain amount of boxes based on how many rooms/square feet you are moving, and they deliver the boxes to your address, you use them for a move, and they pick them up at the new address. It was easy to schedule and make sure the drop off and pickup worked at an appropriate time. The boxes themselves are sturdy plastic, and the top interlocks so you don't need any packing tape. The boxes fit on top of each other which makes them easy to stack and move. You can also pick box inserts that are designed for plates and glassware which made it so easy to move these items. I would recommend ZippGo in a heartbeat- it made our move faster, easier, and more eco friendly too!

I am so incredibly grateful for ZippGo! I tried going back to regular cardboard boxes that I picked…read moreup for free for a small move--big mistake! The difference in packing efficiency was so noticeable compared to my last few moves using their system, that I reached out to ZippGo this morning with a last-minute request to switch over. Even though their driver was already on the road, Sarah was incredibly responsive and quickly worked out solutions to get me what I needed in record time. Sarah and her driver, Javier's, dedication to customer service was truly impressive. That said, I'd recommend planning ahead rather than making last-minute requests like I did! Note that their drivers don't work on Sundays and Mondays, so be sure to schedule your box deliveries in advance. ZippGo's reusable box system is a genuine time-saver that makes moving so much easier and more streamlined. 10/10 would recommend to anyone moving!

This store can get surprisingly busy. That said, I had 3…read moreitems to post, 2 going to Santa Rosa, 1 to Colorado. I was considering USPS, but given their current orders from the White House to intentionally slow delivery of mail, and experiencing issues with USPS every time I need to mail something as well as their lazy workers who flat out refuse to pickup outgoing mail where I live...the lamest excuse on the planet for this was the carrier claiming he is "too short" to properly check the boxes for outgoing mail. Last month I sent out my insurance bill, just to see how long it would take, the nearest sorting center is in Petaluma about a 20 minute drive one way from where I live. Due to the intentional delays, it took USPS 7 days to pickup my mail from their blue street box about a mile and a half from my home, drive it a bit over 20 miles to Petaluma, sort it and drive it back the same way to deliver my mail less than 3 miles from where they picked it up. This BS caused my payments to be late. Fortunately the business dealing with my late payment was understanding and did not add a late fee charge to my account. I'm so glad I chose UPS, they delivered the Santa Rosa packages the next day (today - Thursday). I have little doubt the Colorado package will be delivered before Monday. It used to be that USPS employees took tremendous pride in their efficiency, it did not take much to throw a wrench into that system - no thanks to greedy corrupt officials. I know UPS has had their issues in the past, I don't know about their current reputation, I just hope they continue to bring the A GAME I just experienced. The clerks were friendly and efficient even though they were clearly swamped. Thank you to all the employees who worked so hard to get my packages to their destinations within a remarkable time period to boot! I will return. A big NEW YORK raspberry to USPS!! Neither rain, nor sleet nor snow can keep them from making their deliveries, but a POS President and the head of USPS can and did taint the reputation USPS had going for over a hundred years. Pathetic.

Rude attendants at counter, very impatient with a simple request to send a document. No Amazon…read morereturn kiosk (you have to wait in line for someone to scan your qr code). Bad internet connection in store. Loud music while you wait.

Thank you Tim and Team from Excellent and prompt service. Very impressed with your reliability…read more Highly recommended. Moving from the Bay Area to Texas not easy but your company makes it light for my daughter. Best, Arthur Lagasca

Updated: The customer service rep (Michael) was really great…read moreto work with. Great communication, worked hard to drive towards resolving the issue to my satisfaction. Therefore I'm updating my review to 4 stars based on his service alone.

My experience was great!…read more Punctuality, easy process to book it and work done as expected

These are best movers I have ever seen, and I am old. They were fast but careful, wrapped…read moreeverything that needed it, listened to us about what we wanted, were punctual, packed their truck amazingly well, and finished unloading early, even though they were pausing to get our directions on what went where. And to top it off, they charged less than the estimate. We were all in awe of them. They really were incredibly good.

I was in last minute need of a self-storage unit, and being the Yelper (searcher, need to do more…read morereviews!) that I am -- took to reviews and came upon StorQuest. From the minute I called them yesterday to signing the actual paperwork today I experienced A+ customer service. Nicole (the manager) was so kind and worked with me to find just the unit I needed as I didn't have all that much to store (bed frame, mattress, and a few misc. boxes) and worked within my budget as well. They've got some killer deals and I highly suggest you check out their website before calling to ensure you find the best rate. While I just moved my stuff in today -- I'd highly recommend StorQuest to anyone looking for self-storage with competitive pricing, top notch customer service, and an extremely easy setup process. Thanks again, Nicole!

I have been a customer for about 10 years to store my wine. Excellent, secure facility that is…read morealways at constant temperature for wine storage. The staff has consistently been helpful and pleasant - the Manager Rochelle always makes me feel like a VIP when she receives my wine shipments and get them into a cooled unit until I pick them up! Highly recommend this for anyone looking to store their wine!

Senior Settlers completed a huge job for me and my husband. They completed a downsizing and move…read morefrom a 4 bedroom home to a 1+ bedroom assisted living residence that would have been impossible to be tackled by anyone else. The services included drawing layout options that would show some of our furnishings in the new residence -- which wasn't much! The majority of our home's belongings were organized into items moving with us, donations, possible consignment, landfill, and limited storage. The team members were very positive and upbeat -- "fast" is an understatement and they definitely worked well together. While it's unfortunate that the speed prevented more oversight than my husband or I could give (therefore, losing several items), the job was completed given the timeline we pressed for. Of course, we'd still be in boxes if unpacking wasn't done for us. So relieved that chore was provided as well. And pictures got hung on the wall, too. We can't recommend them enough for a much valued service.

Senior Settlers saved the day. We had to deal with a large home in Mill Valley that have been well…read morelived in for 37 years and was chalk full of stuff. Libby Wood came out and started getting us organized from the get go, she handled everything; the planning the passing out of stuff that deciding of what should go wear, she helped us on every front imaginable. When it came time to deal with the rest of the items in the house, a staggering amount of stuff, Libby and her crew showed up precisely on time and got straight to work; sorting, stacking, packing and moving -- I have seldom seen a more efficient group of people at work, a real team of professionals. Our experience was fantastic, we looked at each other several times during this move and said "thank goodness for Libby". I can't possibly say enough nice things or recommend her and her team at Senior Settlers highly enough. They are worth every penny - and more. Save yourself headache and heartache by leaning on this amazing resource.

Great people! I've used them for UPS drop off many times during my breaks and lunches and service…read moreis always speedy and I'm in and out in a minute-I utilize the 5 min drop off zone spot right out front everytime!

Poppy is wonderful in every way...extremely knowledgeable about anything having to do with mailing…read more, and also effortlessly makes you feel seen, heard, and valued....and the assurance that whatever the situation, it will be handled...5 stars from me..Just a wonderful asset to there Outer Sunset community.