I had an excellent experience with A Friendly Storage Place! The staff ( especially Tracy and Ron)…read morewent above and beyond to make the entire process smooth and stress-free. They are professional, friendly, and incredibly accommodating, especially during some unexpected extenuating circumstances. Their willingness to work with me and make special accommodations truly showed how much they care about their customers. It's rare to find a team so understanding, responsive, and dedicated to providing outstanding service. The facility itself is clean, secure, and well-maintained, but it's the exceptional staff that really sets this place apart. I highly recommend this storage facility to anyone looking for reliable service and genuinely caring people. I have been renting multiple units from them for years now! E.Robbins

Quick response and clear with pertinent information, thank you, Ron. He provided me with details…read morequickly.

Alice is wonderful! Very secure and conveniently located. Great value. Highly recommend.read more

Needed a quick place to store some stuff as we were moving out. Stopped in, talked to Alice, and…read morewalked out with a great deal on a ground floor unit. Clean unit, easy access, no worries.

Jim Long and his car enthusiast daughter Stacey have been running the 'Don Collin's Auto Storage'…read morefor a number of years now - perfect service. Jim, and until Stacey finally takes over everything, is a wonderfully nice man and he truly loves taking care of fine cars in a secure storage. Jim treats every beauty as his own - white glove. I've stored my 2009 XK with him for the past 7 years off and on. I couldn't be happier with his service and care for the car.

Excellent customer service! Don is fantastic, accommodating and easy to work with. He goes above…read moreand beyond. I highly recommend his services!

Absolutely the worst yard on the west coast. It is a storage facility packed full of containers…read more If you don't mind being on a month to month lease this is the place for you. BEWARE.

Months late, but their team was incredibly professional and efficient. Great company and great…read moreworkers.

We've used these guys twice in the last year as we were in a transitional home for 9 months until…read morewe found a more permanent place. Both quotes came from Michael Volpe. The second quote was for 12K to move two miles. The first move was from San Francisco to San Rafael. It was about 30 boxes and some very small furniture and clothing. Excect on moving day the guys did not bring wardrobe boxes, so my husband had to bring all of our clothes in the car. No apology, no adjustment to the bill. A few days ago we moved from a small two bedroom condo to a single level home 2 miles away. We asked them to pack and unpack. I was told by Michael that they would pack and unpack for us. We are an older couple, both with injuries and so we were looking forward to the help. We were booked with 7 guys for 71/2 to 81/2 hours over two days. The move started off bad, as we were told they "don't really unpack as they are not organizers." We were confused as we were led to believe they would put some stuff away, which apparently they do to some extent. I asked them to simply label the boxes from where they took them. E.g. "Master bathroom vanity drawer." They did not really label stuff and to be honest, they just threw a lot of stuff in boxes. So when they got to the new place they did not know where to put some of the boxes and it was pretty clear they did not care. By 12:30 on the first day, Ronaldo (lead guy) informs me he can't complete the move that day. I asked why and he said several times, "Are you cool with paying me overtime? If I don't stop now it's time-and a half." At the same time he was also saying he did not want a long day on the second day of the move. So I contacted Michael who said he would talk to Ronaldo. Keep in mind, I'm there alone, while my husband is in the new place. Ronaldo is pissed at this point and tells his team they have to "Move this Sh__ !" I felt really uncomfortable. So they had no problem at all moving everything over to the new place. I think they left around 4:00 after taking a 25 minute break in the morning and at least 45 minutes for lunch, which I supplied and they seemed to feel entitled to. The next day they showed up at 8:15 to unpack. It was a joke. They stained the wall from moving. My husband just had it painted and it not take a picture, so we can't file a claim. He did get them to help put stuff away, but they mostly put stuff where ever they wanted and it was random as they did not label boxes correctly. They were gone bynoon however, so no one had a long day, expect us, as we are still trying to figure out where our stuff is days later.

We used Kalin & PO twice during our recent move, first from San Francisco to Treasure Island, and…read morethen from Treasure Island to Oakland. Both experiences were excellent. The first crew, Vladimir and Luis, handled our furniture and boxes efficiently and professionally. They worked quickly and got our entire 2 bed, 2 bath packed up and into self storage in under five hours, which was impressive. The second time, William and Max helped us move to Oakland. They were on time, organized, and clearly experienced. We were out of self storage and in our new home in under four hours. Moving is inherently stressful, but they made the process far smoother than expected. I would absolutely use Kalin & PO again. Highly recommend.

We had a good experience with Kalin & Po - prompt responses and quote, very courteous and capable…read moremovers who had a can-do attitude. They dealt with some bulky and heavy items down stairs at both houses without complaint or incident. I would definitely call on them again if we have the need. The only reasons for 4 stars rather than 5: minus 1/3 a star for insisting on cash and charging extra for electronic (not debit or credit card, mind you, just Zelle or Venmo). To me, this is an annoying trend in smaller businesses. Minus 1/3 a star for all three movers spending about 40 minutes trying to reassemble a sleeper sofa - that was a lot of cash burned! They had taken it apart much more quickly, and should have kept in mind how it went back together. And minus 1/3 a star for leaving all of the wrap used (which was a lot, but justified, I think, because there was no damage to any of our items) for us to dispose of. They did put it into a couple of big trash bags that we provided, but we still need to get rid of it.

Jose was amazing to work with - professional and friendly. Easy to work with. The storage facility…read moreis clean, one level and so much better than our last summer storage space. Highly recommend! They also have a student discount!

The staff is amazing!!! Very helpful with several different choices for storage…read more I would definitely recommend using this place.

I have had 2 vehicles stored here for several years. At the time the Rohnert Park Public Safety…read morethreatened to tow the trucks from my own driveway for not moving them every 3 days. I needed to move them fast. I stumbled upon Ace Vehicle Storage. I got lucky. Totally nice people. Every time I call or drop by I'm treated not just as a customer, but as a friend or part of the family. These guys will definitely take care of you and your cars. Only 5 stars because Yelp only gave me 5 to use.

They are amazing. great price, good location, great customer service. I have 2 cars stored there…read moreand they never fail to make you feel totally comfortable about your vehicle being there, and I am a total freak about where my car is. I have to feel at ease with it and Jacob is awesome!! I definitely recommend Ace Storage