1. Ahmed's Moving Express

    1. Ahmed's Moving Express

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    San Rafael, CA

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    Ahmed's Moving Express

    4.8 (179 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Ahmed's Moving Express

    In-state moving

    International moving

    Out-of-state moving

    Ahmed's Moving Express Photos

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    3 years ago

    Ahmed's is Old School. Customer service unbelievable. I 100% recommend them. Their professional and kind movers did an amazing job.

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    Page 1 of 5

    Ask the Community - Ahmed's Moving Express

    Review Highlights - Ahmed's Moving Express

    Sherry Julin is a font of knowledge about moving requirements and resources and extremely helpful.

    Mentioned in 20 reviews

    Read more highlights

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    U-Haul Neighborhood Dealer

    U-Haul Neighborhood Dealer

    (25 reviews)

    I wasn't planning on leaving a Yelp! review, but after the call I just received from the manager, I…read morewill now. I rented a box truck here and just to be succinct about the experience: unfriendly service (couldn't be bothered if you asked any follow-up questions), rentals are in various states of disrepair, and the price per mile is exorbitant. But the reason for this review is because I left customer feedback through U-Haul (you receive a follow-up email from U-Haul to leave feedback about your rental experience) and because of the negative feedback I provided, the manager called me to inform me that I was "uneducated" and "I would not be served at their location anymore." I mean, I was never planning on going back there anyway; there's better and cheaper U-Haul locations in Marin County. I just wanted to give everyone a heads up that my experience with this location was negative, and if you feel like leaving customer feedback about your rental experience through U-Haul, be prepared to receive a rude and condescending call back from the manager.

    Uhaul is absolute garbage. Please check to make sure they don't double charge. They are supposed to…read moregive you a receipt when you rent and then the final one when you return the truck. The first charge...they call a "hold" is supposed to drop off when you return the truck. Problem is they sometimes (3 times to be exact) forget to remove the first charge and it takes two days , five phone calls and an act of god to get this corrected. Often times saying they will be in touch and never responding. After the rental they often send a review email. I once clicked the "would not recommend this location button." I didn't write anything, just clicked the button. I already had a reservation for the next day so the following morning I went to pick up a truck and was met at the door with an employee threatening me about my bad review. I felt unsafe so I left immediatley and went to another location. When I arrived at the counter I was told that I was on a list and would not be allowed to rent. After a five minute phone call and the employees of this other location knowing me... they took me off the list. Please review all of your credit charges up to a week after you rent because I am beginning to feel like this is done on purpose. Two of their employees are great but they need to ditch the psychopath.

    U-Haul - San Rafael - photo of the fuel gauge when I returned the Van

    U-Haul - San Rafael

    (177 reviews)

    Shocked about customer service and general manager Juan (who has a lot of complaints in other…read morereviews). If you rent anything and they tell you "don't worry, you can return it later up to ... (8am in my case) because no one booked it anyway", make them write than on paper and add "you will not be charged for another day". That's exactly what happened to me. I submitted a claim and got a call back from the branch general manager, explained everything again and he told me "you weren't told you won't be charged". He talked to me like I'm a retard. When I asked how I can escalate, he said in the end of the day this complaint will land on his desk and we'll have another conversation like this. In the end of the conversation I felt almost raped. I was renting from this branch many many times and brought profit to them. Never again. Shame on you U-haul!

    I can't give low enough a star rating for this establishment. There is a sign on the wall telling…read morethat a truck rents for 29 dollars per day. There is no fine print that says you will actually owe 239 dollars if you drive the truck to Menlo Park and back. The tall gentlemen who rented me the truck and charged me 90$ for bubble wrap and some rubber bands failed to mention there would be an additional charge per mile. Then when I heard the price the OWNER pointed at the wall and said read the fine print. ONLY THERE WAS NONE and there is none and yet he said it to me THREE TIMES. Then he told me I signed a contract stating such. Thing is NO, I signed a touch screen where I slid in my credit card. No one showed me a detailed contract or pointed out the cost. DON'T ADVERTISE A LIE. Gross. Total rip off.

    Graf Van & Storage

    Graf Van & Storage

    (16 reviews)

    Terrible experience. In the past it was different. Got an estimate to move out of a 3 bedroom…read moreapartment with one small closet and no storage locker. Over $4,000.00 to Pack, move and unpack. Was told it would take 2 days. By 4 or 5 pm the second day I was told they couldn't finish and would send someone Thursday (2 days later) because whomever they were moving today (Wednesday) was obviously more important. Couldn't get confirmation for Thursday because the boss in charge of my job was at a meeting with Kaiser (more important then us working people - global corporations have all the power - ask the President). I asked to be called that evening and got nothing, not even, we will call in the morning when we know, absolutely no courtesy. Had to start calling today and didn't hear anything until 1:30PM and was told I was mean to the workers I tipped $100.00 each both days - $600.00. I was told at either 4 or 5PM the 2nd day that they were leaving in an hour and wouldn't finish. Unpacked clothes from dresser and found them on top shelf of closet. Took hour and a half to find pants. Stil have not found tooth brush or tooth paste or anything in my bathroom. Left the place a wreck and I was angry after being told I was paying for a 2 day move and going 4 days and counting. Today I spent from 8 until after 1 emptying boxes looking for stuff I need, in mislabeled Boxes - their job. I asked If I would get a financial break because I am unpacking to make my life live able which I already paid for. Boxes were labeled incorrectly which caused a tremendous waist of time. Ask the guys 2 or 3 things. Leave coffe out, don't pack the old place's remote and whatever I said to them was never written down and ignored. As the customer I was given grief today for getting angry. I did not get what I was sold and my job today became theres. They would not discuss any type of financial reimbursement. I asked if he would drop $50.00 of a $4000.00 plus job and got nothing but "don't sweat the small stuff". In my opinion there are too many professional movers that will treat you with dignity. I can't give no stars so I gave 1.

    We just moved / combined our two households (recently married) -- from the Bay Area (SF) to a small…read moretown near Ashland, Oregon. It was a HUGE move. To save money we packed ourselves (we're good at this). However, the entire move WAS blessed by the tremendous staff and workers from Graf Van and Storage. Their estimator was totally professional. He assessed the weight of our move (both an 8x40' container AND our whole 1,300 sq.ft. apartment) within a hundred pounds of what it turned out to be. Lots of movers do low-ball estimating and then nail the customer when the ACTUAL weight (in our case, at the CA/OR border) comes in much higher. Professional, accurate and HONEST -- that's Graf. The moving-out team was: careful, efficient, very smart, personable and even funny at times (which helped our sanity). Tony Perry was the on-site supervisor at both ends; we can't say enough about HIM: VERY together, a pro, on top of everything from start to finish and very kind. Out of a 17,000 pound load, the glass in ONE single picture got cracked. That is ASTOUNDINGLY good moving. (Yes, we packed well, but the staging of the van was SO intelligent). The moving-in team (also led by Tony) was also careful, efficient and had great 'work ethic.' What more can one say? We're in our late 60's and early 70's. This move was exhausting for us (self-packing), but Tony and his two crews were a godsend. Regarding the bad review on this site, I really think that we get back from the Universe the energy we put out there. For, with ANY mover (or other vendor), if you're polite, thorough, a good communicator and VERY pro-active YOURSELF (i.e., as the customer, TAKING RESPONSIBILITY for the project) -- then any good vendor will shine back, as part of 'the team.' The teamwork we assisted with AND GOT BACK from Graf was outstanding. The March (bad) reviewer appears to me both inexperienced and judgmental. News flash: paying for packing is VERY expensive, whoever does it. FIVE STARS to Graf.

    Dependable Movers  - North Bay

    Dependable Movers  - North Bay

    (8 reviews)

    Awful company will never recommend them to anyone, they did a poor job on packing and unloading my…read moreitems in the storage. I wish I could upload pictures of the storage they should be ashame.

    Need a moving company who has an incredible customer-first mindset, is super-knowledgable about…read morerelocating items, and is fast at moving out and in? Look no further than Dependable Movers. My friend and I were looking to move to a new place and wanted to move out and in on the same day. Given that the building I was moving to had strict moving policies and a limited time period to move stuff in, I scheduled time with Gulia and her team and I hopped on Zoom to assess what needed to be transported. As the main point of contact, she's warm, transparent about costs, and laid out the best strategy: 3-man job, 9-hours to complete. On moving day, Frank, Aidyn, and Sergey arrived with masks and were the most professional and capable movers I've worked with. They had a plan to wrap and move every piece of furniture into the truck, was able to do the same with my friend's stuff, and quickly loaded it in the new building. I have to give them bonus points because they were kind to my roommates as they were moving stuff out, friendly to the building staff, and considerate to my unit neighbors as they moved my stuff in. They didn't waste a minute - That 9-hour quote turned out to be 5.5 hours once everything was done! Whenever my friends or co-workers are looking for movers, I'll definitely recommend them. PRO TIP: Try to book as early as possible. Given COVID-19 and the exodus from SF, I started talking to Gulia 4 weeks before the move so we could tentatively lock in a spot. During the move, Frank, Sergey, and Aidyn said they haven't had an empty slot for the past month.

    Sunny Moving Company - Sunny Moving Trucks

    Sunny Moving Company

    (597 reviews)

    I had a fantastic experience with Sunny Moving Company! From start to finish, the team was…read moreprofessional, friendly, and incredibly efficient. They handled everything with great care, arrived on time, and made the entire moving process smooth and stress-free. Their pricing was very reasonable, with no surprises, and the value for the service they provided was outstanding. The staff was courteous, hardworking, and went above and beyond to make sure everything was moved safely. Great service, amazing prices, and an exceptional team. I highly recommend Sunny Moving Company to anyone looking for a reliable and trustworthy moving company!

    A few years ago we used Careful movers, but they were not available on the date we needed. We saw…read morethe positive reviews for Sunny and wanted to give them a chance! Overall our experience was good, but I don't think I would use them again. A little background: It was a super hot day, and I felt bad for the movers. They didn't seem to have water or proper PPE for the weather. The positive: Movers were on time and ready to work! Items were moved carefully, but they probably could have used a third worker based on the items we had. I feel I was transparent with how much items we had including heavy items. The negative: Two movers were not enough based on the items we had including heavy items. The move took much longer than expected. Movers seemed really irritated the whole time, which I can't tell if it was from the heat or we did something wrong. Movers also left garbage behind and we had to clean up after. Usually the moving company will follow up after to see how things went, but we never heard from Nancy. Nancy also said she would come to check in during the move, but never did. We paid, and it was done. I think overall, it was a fine experience, but not to the level of other moving companies I've worked with before. Based on the more recent reviews, it looks like some improvements have been made which is great!

    Ahmed's Moving Express - movers - Updated September 2026

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