Straight Arrow Carpet did an Amazing job on this Project. Communication was excellent across the board, any time we needed to reach out for anything they were quick to respond. Their handiwork was top notch and exceeded our exceptions. Overall they were an excellent company to work with and we would highly recommend them to anyone! Big projects are their expertise included in our attached photos were : new carpet instalation, bathroom remodeling, new quartz counters, and a large paint job. NO job is TOO big for them! Thank you again Straight Arrow carpet! ​ read more

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Extremely rude and passive aggressive salesman. Whether its them being inexperienced or an ego issue I would recommend better training at front of house customer service. The business can be great but if the first point of contact is not pleasant the business will be affected. Coming from years of customer service experience that is not who you want representing your company. Best of luck I will NOT be referring anyone here. If I could give them 0 stars I would. read more

We recently completed a kitchen remodel with Basem, and the experience was excellent. Communication was clear throughout the project, and Basem was efficient and very mindful of balancing our needs with our budget. They managed the work well and stayed within timeline. The craftsmanship on both the kitchen and bathroom counters looks great. Overall, they delivered almost everything we needed and made the process smooth. Highly recommend! read more

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I highly recommend Straight Arrow to anyone considering a home remodel! Basem and his team exemplify true professionalism. Throughout the process, Basem kept me well-informed and made a point to visit regularly, ensuring that the quality of the work met our expectations. It's clear that he genuinely cares about his clients and their satisfaction. of the work met our expectations. It's clear that he genuinely cares about his clients and their satisfaction. read more

I absolutely love working with Straight Arrow Flooring & Remodeling! My husband and I have worked with them 5 times at our various properties. Their staff is professional and respectful. They value providing great customer services along with excellent professional guidance on your service needs. Their skilled on-site labor team is terrific! They're thorough, organized, hardworking and fast...I mean really fast! They keep a steady, consistent pace while working at your property while maintaining superb results by the end of your project. I highly recommend their services. You won't regret it! read more

We just had a complete gut and remodel done on two very old, very small, bathrooms. We dreaded having to do this since our kitchen remodel was such an ordeal. Upon a recommendation from our neighbor, we decided to go ahead with Straight Arrow. What a difference between companies! Basem, owner of Straight Arrow and project manager, stopped by almost every day to see how things were going. The following, under Basem's direction, are highly skilled professionals that were very neat and clean throughout the project. Avelino (plumbing, electrical); Marco and Valentin (drywall, paint); Federico (tile); Juan (shower doors). Four and a half weeks later, both bathrooms are finished! They are beautifully functional and gorgeous! Pictures, don't really do them justice. If you have any doubts about who to hire, then go with our recommendation! Good company from start to finish. read more

My wife and I had been struggling to find a reliable and reasonably priced contractor for a closet expansion project for the last year. Recently, through my digging into contractor Yelp reviews, I stumbled across a negative review for a different contractor that gave high praise to Straight Arrow. Who said negative reviews can't be positive! I'm so glad I reached out to them as Basem and his team were friendly, professional, great at their craft and worked within our budget. The project was to expand our main bedroom closet, taking space away from an adjacent hallway closet, add bi-way sliding doors and replace our carpet with bamboo flooring that matched with the rest of the house. We couldn't be happier with Straight Arrow and are relieved to have found a contractor for future projects. read more

Straight Arrow Flooring & Remodeling - Flooring Near Me - Covina, California

By far this is the best contracted company we have worked with over the past 20 years. They are honest, dependable, fair and the quality of the work is outstanding. Our remodel project was completed within the estimated timeframe and quoted price. Save yourself the headaches and deal with a true professional - Straight Arrow Flooring and Remodeling read more

I recently remodeled my kitchen with Straight Arrow and I couldn't be happier. I met with at least 5 other contractors/remodeling companies prior to choosing straight arrow. They are well organized and more importantly they work with your budget and actually listen to what you want. Not what works best for them or what will make them the most money but literally what you want. I greatly appreciated that. In addition, they completed the job in 11 business days. All other places estimated 3-4 weeks minimum. I worked with Lance. He listens and will do everything in his power to meet your needs. He respected our budged and literally worked to keep us on budget. He communicated with me throughout the entire process and checked in on the job periodically. We had minor hiccups as expected when you open a wall. But I was updated and forewarned. They have a team for every step: demo, cabinets, appliances etc. All the different teams were efficient and great at their craft. Tips: make sure your floors are done before you start the kitchen remodel Buy appliances early and have their team check them out to assure they're the right ones. I highly recommend straight arrow ! Thanks a million Lance ! We looooveee our kitchen read more

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I used this company 23 years ago and finally decided it was time to get new carpeting. They are professional, friendly, and have quality products at a good price. Their installers were professional and super helpful. My new carpet looks amazing, and I would recommend Straight Arrow Flooring for any of your remodeling needs! Floor tile is next! read more

We had our old 1956 bathroom totally remodeled by Straight Arrow. All the old pink tiles and enameled tub removed and beautiful shower with 24" x 48" porcelain tiles installed. The gray vanity with quartz countertop is perfect. The walls were repaired, smoothed out and painted. Topped off with a quality vinal floor. The owner, Basem, monitored every phase of the job to be sure we were satisfied with the end result. Basem was always very accommodating and that was important to us. All the guys worked very hard, were always polite and cleaned up after themselves. We are so happy with our beautiful bathroom. We highly recommend doing business with Straight Arrow Flooring and Remodeling. read more

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Basem and Nash pleasant to talk to. Contractors are a different story, their main guy they work with pretty sloppy with his work. Trash is all over the floor when he finishes partially for the day. Screw are left in the wall barely sunked in. I guess i can deal with the trash and sweep everything up. We had tear down part of the ceiling to put a solid beam since ut was a load bearing wall, ceiling was popcorn and gave a hesitation that it wasnt part if the deal to retexture the ceiling...After talking to Basem, he came back a week later and did it... The result came out very half assed with overspray gallore! LOL he told me after he sprayed dont worry when it dries in the wall to get a scraper and scrape everything from the overspray, Im like okay...wait what i need to scrape the wall that i newly painted. I figured hes done with the job and not coming back for the details like overspray... I let it go figuring i just want to be done already...Told Basem regarding the ceiling as there is a very noticable difference with two lines accross the ceiling . He did try to cover for him, but again i let it go. I have seen much better patch work with popcorn ceilings due to plumbing and this is far the worst patchwork. Couple days later i was throwing some trash bags outside and one of the bags ripped. Guess what was inside, about a gallon or two if the paint solution to texture the ceiling and walls splattered on the patio floor. Ohhh did i mention my wife saw the guys wife take my phone charger lol... This was like on the fist or second day of contruction. Had to bring it up and was like ohhh yayaya and got it. Alot of things happened in a two week span. Another incident iw when our close friend was with us and she was in the babyroom babysitting. She speaks fluent spanish and mentioned to my wife that they were badmouthing since they sent me for an errand at home depot and they really didnt have the part and had to go to another store. Told me this was just a small job and they had a bigger job in beverly hills, joked with them i guess they have money there! I know im missing many more points but im tired of texting... Nevertheless, other groups such as the flooring and cabinet guys were clean with their workspace and nice to talk too along with the countertop people. Total Spent on kitchen remodel $10300 includes 8'x10' with bar hight counter and installation of load bearing beam The sink/faucet/stove/range hood/ fridge/ cabinet knobs all purchased separately as it was not part of the $10300 Flooring was and additional $4500 for about 900 square feet read more

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I worked with Straight Arrow many times and have always liked the work that they have completed in my home. They are honest, dependable, professional and all the workers have been polite and hard workers. read more

EXCELLENT WORKMANSHIP!! Lance at Straight Arrow was upbeat, fun, positive and professional. He came through with his promises and sent excellent guys to come out and get the job done RIGHT. Had gorgeous granite tops installed in my little customized kitchen and a bunch of appliances like undermount sink, faucet, plumbing, garbage disposal, dishwasher, stove fan.. Will definitely return for our future needs. Thanks again, Lance & crew! read more

We hired Basem and team to replace the floors in most of house and remodel our kitchen. They handled the installation of all the cabinets and island, sink, overhead microwave, countertop and backsplash and we ordered all the materials (cabinets, flooring, granite and quartz) through them. I won't say everything went perfectly and smoothly but nothing ever does! Basem worked with us to iron out any kinks and we now have a fantastic kitchen that we absolutely love and the price was very reasonable; much less expensive than most of our other quotes. read more

We are so pleased with this company. We shopped around for months looking for a contractor to do our flooring & kitchen cabinet and everywhere we went the contractors had us looking for all the supplies, flooring, and cabinets and we felt lost. It was very frustrating as we have no knowledge of type or quality and none offered assistance. At Straight Arrow, we found experts in cabinetry with an architect, top notch flooring & countertoos, & the nicest of people for help, not to mention...REASONABLE COST! The job is just about done & we are so very pleased! We highly recommend this company for your flooring & remodeling needs. We will post before & after pictures when we're done. read more

This is the second time we used Straight Arrow . Now all my rooms are carpet free. The quality of the work is excellent, the floors look great. We chose laminate flooring, and very pleased on how they look. Highly recommend you give them a try. And, both rooms were done in 4 hours. read more

Straight Arrow Flooring & Remodeling - Flooring Near Me - Covina, California

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I've been using straight arrow flooring and remodeling since 15 years or more for my home and office renovation and they always do an outstanding job from the time they quote you till the finishing detail. There is no pressure at all and always willing to listen to our requirements and budget. Not to mention how efficient and punctual their team is Forget about the nightmare of closing down the kitchen for months or so. They have the quickest turnover without compromising on quality. Their showroom is always stocked with the latest products with all budget in mind. Looking forward to do our master bathroom with them soon read more

The owner, Lance, was so helpful, knowledgeable and professional. I felt his prices were fair. His company installed new countertops and backsplash in the kitchen and the results were beautiful. He was always in contact with us to make sure we were satisfied every step of the way. His crew was so professional, always made sure that everything was protected and worked so neatly and carefully.  They picked up after completing the job and everything was so clean.   I would not hesitate to use this company again and would highly recommend Lance and Straight Arrow for any future remodeling projects you may have.Painting. read more

We recently had a lot of work done to the second floor of our Burbank home. Basem became our general contractor coordinating the installation of new laminate, removing the old carpet and the floors are beautiful. He also remodeled our master bath, installing a custom two sink vanity which is really a finely crafted piece of furniture. The new glass shower doors are amazing. They also removed fixtures and set up window and door installations and cleaning and regrouting of existing tile. Basem set up the painting of all the rooms for us as well. Straight Arrow went above and beyond to make sure all of our needs and requests were met and did a fabulous job. They were always on time, courteous and very hard working. We couldn't be happier!! read more

Straight Arrow and Basem have worked on many projects for us. They provide excellent quality work, clear communication, and very fast results. I've even seen them complete an entire kitchen remodel in a matter of days! Highly recommend! read more

Straight Arrow removed our kitchen and laundry room cabinets, and installed new cabinets, with quartz counter tops and back splash. They also installed vinyl plank flooring in the laundry room, kitchen, family room, dining room, two bathrooms, front entry, and down the hall. Carpet in the living room, and new baseboard through out the house. Installed new kitchen appliances, plumbed the sink and garbage disposal. And they did all of this in less than two weeks. We worked with "Asem", and he was very patient with us, and stopped by the job, in Glendora, once or twice everyday. Added to that, their's was the lowest price, by several thousand dollars. read more

We selected them to remodel our kitchen. We obtained many bids and decided on Straight Arrow because they were thorough and able to work within our budget. Once we decided on the configuration and the start date, they were so efficient! Everyday someone showed up to do what was planned-there was no delay on their part. When I raised a concern or changed my mind on material, they were so accommodating. They are professional and want to make you happy with their work. We love the way our kitchen turned out and would highly recommend them. read more

I'm writing this review and I'm so happy to do so , I live in a decent size home , about one year ago 2014 my husband and I decided to do a major remodeling to our down stairs , so the search for the right contractors begun , it was no easy task , specially when investing all your savings , you want to be sure you choose the right company, I met with more than 7 different contractors ,in which I was only comfortable with 1 , but not my husband, so we decided not to go with any , and one day while at my sons school I met this lady who told me about Hayssam and Basim in Straight Arrow Carpets, so I said why not ? I go see them , specially they were only 3 mile drive from where I live, and the adventure begun , I felt so welcomed and so comfortable , when my husband went to meet them he felt the same as well , and we decided to contract them , Hayssam designed all plans ,and was supper supper patient , as I'm a very picky customer , I have never met someone with so much patience , the work begun and was done with things beyond my expectations , so beautifully done , we ran in to a couple of complications , but they were taking care of, I was working with Hayssam first hand, but he received a promotion and left the company , I felt nervous , he kept reassuring me that Basim was even better than him to take over the project , I was still nervous , only because Hassyam knew all the small details , even exact measures to everything , and surly Basim took over to only exceed my expectation , one of the most carrying, on time , honest guys you can meet , we continued with him , and alhamdulila things went smoothly , minor concerns here and there just like and project , but all were taken care of in a fashion matter . Thank you Straight Arrow for making our house feel more like home , and for putting up with me and my pickiness . I will for sure recommend you to anyone with my eyes closed . I will load pics of the whole project soon . read more

Thanks to James for a awesome kitchen design!We love your cabinets and it was not a easy design!James helped us in many ways and gave us advice to update our kitchen and make it just fab!We would tell people to go to this business because they listen and care!Thanks again James one love read more