Worked with Nash for both my car and my mother's when we both were in different and separate accidents. Exceptional customer service - easy to contact and communicate, explains the process well, and of course, the repair made my car look brand new! They fixed my bumper and had a relationship with Lexus Glendale where Lexus calibrated my sensors. Repairs were also timely. Our insurance worked with them and all we have to do was pay our deductible and our insurance took care of the rest of the repair bill. Easy peasy! Will 10/10 recommend Straight Auto Body Shop! read more

I had such a great experience here. I worked with Nash who went above and beyond to make sure I was happy with my car, and I left with my car looking better than it has been in a long time. They were accommodating and communicative. I got a lot of things done to my car -- panels replaced, mirror fixed, etc -- and I felt like they explained it all and the prices in a way that felt really reasonable and clear. Thanks so much!! read more

I am baffled that Lexus of Glendale recommends this shop. While the staff is exceptionally polite, their actual repair work is incredibly sub-par. I had to take my car back four separate times--two of which involved me driving right down the block, realizing it was broken, and turning straight back around. Trip 1: Handed the car back with a security dash light left on because they forgot to reset it. Trip 2: Brought it back because the rear window completely failed to roll down. Trip 3: Drove down the block and had to turn right back around due to a crazy loud grinding noise. They finally diagnosed a failed wheel bearing from the accident, fixed it, but didn't bother to check any other wheels. Trip 4: The grinding noise persisted. They couldn't figure it out and had to outsource it to a real Lexus dealership, where technicians instantly found a second failed wheel bearing on the opposite side. How does an authorized shop handling an endless stream of Lexus vehicles miss massive collision impact over and over? Now I'm hearing a front-end noise, and their advice was to just "take it to Lexus at your next service" months from now. Expecting a customer to drive an unsafe vehicle because your team is tired of guessing is unacceptable. If you want friendly people, they are great. If you want your vehicle fixed safely, go somewhere else. I am now forced to take my car to a trusted Lexus dealership to clean up their incomplete work. read more

Our Infiniti QX80 was damaged by snow chains during a recent road trip. One side of the fender liner was torn off along with the flare. The Infiniti dealership recommended Straight Auto Body, and I'm so glad we chose them and had the chance to work with Alex. Alex was very honest with the estimate and very responsive to both calls and emails. The entire repair process was smooth and worry-free. He truly cares about his customers and genuinely has a heart to help. He even went above and beyond by fixing and securing a few additional small parts related to the damaged area, and he washed the car before returning it to me. This was truly the best auto body shop experience I've ever had. Alex deserves a big shout-out -- if you need body work done, definitely ask for Alex! read more

Straight Auto Body was an amazing experience for me. They make it super easy as a customer to deal with the process and make it extremely comfortable. Most importantly it was very quick turn around . My car was ready in no time ! Huge thank you to NASH !! to make this all even more worth picking Straight Auto Body, is the best in the business . read more

I was recently involved in a car accident and needed repairs on my Lexus, so choosing a Lexus-certified autobody shop was very important to me. I'm so glad I went with this shop. Nash was the staff member who helped me, and he was incredible from start to finish. He gave me so much reassurance that my car was in the right hands and clearly explained the work that would be done. Throughout the repair process, Nash called me frequently with updates, which really put me at ease. I picked up my car yesterday, and I couldn't be happier with the results the work is flawless. Hopefully I won't need autobody repairs again anytime soon, but if I do, I know exactly where I'll be going. I will gladly recommend this shop, and especially Nash, to all of my friends and family. Highly recommended! read more

Straight Auto Body - After repair - Body Shops Near Me - Glendale, California

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What a wonderful experience to deal with this body shop! Their customer service is top notch. Nash always provided updates with what is happening with my car. Their waiting area is clean and very nicely decorated! I will recommend this body shop over and over again with the experience I received. Thanks guys! read more

Straight auto body is an honest body shop. the staff is very friendly and responsive. They do a professional job. they also have a car rental company that makes things so easy!! read more

The guys over at Straight Auto Body have always had my back! This is the 5th car that me and my family have taken to them and their service has been amazing each and every time. They've fixed my Audi A6, VW Tiguan, and my Tesla that I'm taking to them. I only trust Alex and his team to get the job done the right way without cutting corners. Will continue to take my business to them! read more

I just wanted to thank Nash for his honesty and professionalism. I had a small dent on my car and I was going around different body shops for estimates to provide to the insurance company. I was getting quotes over 1k for a lot of work that was not needed. I had contacted Lexus dealership and they referred me to Straight Auto Body. Here comes Nash looks at my dent and said we can take care of this tomorrow less than 3 hours, and the cost was much less than what the other shops were quoting me. Straight Auto Body will definitely take care of you. Nash, thank you once again! read more

I came to Straight Auto Body after someone hit my car door. I was referred by my dealership. The business lobby is clean and comfortable. The vibe was laid back and employees were uniformed and engaging. They really care about their customers. They were very good about updating me with calls of time estimates concerning my repair. I got my car back and it looked as good as the day I bought it. Thank you Simon and everyone at Straight Auto Body! Definitely recommend. Such a pleasant experience! read more

Straight Auto Body - Me Simon and the Straight Auto Body Staff - Body Shops Near Me - Glendale, California

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I cannot say enough good things about Nash at Straight Auto Body! My car was in legitimately bad shape; two separate incidents, significant body work needed, plus years of scrapes and bumper damage that made it look beat up and worn. I was dreading the process, especially because I had to file two separate insurance claims, which felt like it had the potential to become complicated fast, and put the work off for too long which only made it worse. Nash made the entire experience seamless. He was communicative, professional, responsive, and genuinely kind and helpful at every step. He walked me through what to expect, handled the back-and-forth with insurance, and advocated on my behalf to make sure everything was covered fairly. I never felt confused, ignored, or taken advantage of which, frankly, hasn't always been my experience elsewhere in Los Angeles. The genuine craftsmanship and high standards is what really sets this place apart. I've had body work done at other shops in LA and have never seen this level of precision. When I picked up my car, it looked brand new. The paint match was flawless. Every dent and scrape was gone. The bumpers looked completely restored. And they don't ever use after market parts and ensure insurance still covers what you need! The attention to detail was obvious. And as an extra touch, they even detailed the interior which I wasn't expecting and was much, much appreciated! It's rare to find someone who is this good at what they do and also this easy to work with. If you want excellent work and a kind person who knows his stuff, go to Nash at Straight Autobody. I'll never go anywhere else again. read more

Excellent service and good workmanship. Highly recommend. Nishan took great care of my car.

Such a great experience here! Nash and Alex were amazing, they went out of their way to help me and kept me in the loop the whole time. Super friendly, honest, and professional. My car looks like it just came off the lot. I honestly felt like I was in great hands. Couldn't recommend them more! read more

Such an incredibly helpful Bodyshop I was referred to. Thanks to Nash and Zack for being so patient with me and helping out with my C300. I recommend this Bodyshop for all your needs! read more

We are very satisfied with them. We were fortunate to be able to work with Alex who is professional and extremely knowledgable. His courtesy is what I liked best, quoted us a fair price and went the extra mile to take care of us. We didn't know where to go in the beginning. Luckily we found them on Yelp as they are a certified Lexus body shop. We didn't hesitate to return recently on another vehicle. They do quality work here. We couldn't be happier with them. read more

Nash and his crew were great. they explained what was needed to repair my car and gave me the cost. they were very fast and fixed it on 5 days. I highly recommend this bodyshop. Madeleine T. read more

Sadly had some dents on my car and reached out to Straight Auto Body. Worked with Zack and Alex who are fantastic! The professional care and explanation on the work needed is exceptional!! The entire team from reception, technicians and checking out is A+++++! Got an estimate on Thursday and had the repairs done on Friday! My car looks new! Will refer all my family and friends! Thank you Straight Body Auto! read more

This is the best body shop in Los Angeles county and probably in all of California. I love how honest and kind they are. Every job I give them whether it's big or small for my catering business van and cart they always finish on time and it's always perfect. The owner Simon always goes out of his way to say hi and knows every detail of my projects. I wish he would run for mayor. I can't say enough kind words to describe them. Everyone who works there is first class! read more

I was initially referred to this body shop by Tesla along with a couple of other local shops in Glendale. This shop was the highest rated on Yelp and Google so I decided to give this place a try. I am very grateful for the quality of their work, their communication, professionalism, and attention to detail. I was initially helped by Nash who was very informative on the work that needed to be done on my car. In a few days, I received a call from Nash again indicating that the car is ready to be picked up. Upon picking up the car, it looked brand new to me. I am giving this place five stars for their workmanship and quality of their work. The body shop itself is nice and clean and it is easy to see that this group takes pride in their work. Here are some before/after photos. read more

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This is my second time bringing my car to this body shop, and once again, they did an absolutely amazing job. Nash was incredible, he made the whole process seamless and stress-free. I really appreciated being able to get a rental car right at the same location, which made everything super convenient. The team was fast, professional, and the quality of work was top-notch. Highly recommend this place if you're looking for reliable and efficient service! read more

I took my car in to fix damage from an accident. Straight auto body was only good part of the experience. They worked with me while I dealt with the insurance company and they went far beyond what they needed to in fixing my car. Nash in particular helped me out and couldn't have done a better job. The repairs were done well, in a short amount of time and at an extremely fair cost. I highly recommend them for any auto body concerns. read more

Straight Auto Body is excellent. The entire staff is incredibly friendly and helpful, and they took a lot of stress off my plate. Nash was my point of contact, and communication throughout the process was smooth and clear. I'd definitely recommend them if you run into any car issues - you're truly in good hands. read more

Very knowledgeable and in tuned to details! I was keep abreast of the progress the entire time. Staff was not only professional they were personable. My car was ready ahead of schedule and I am very pleased. Excellent work! A special thank you to Nash‼ read more

I took my Lexus in for repairs from an accident. My insurance company has them in their list of acceptable repair shops and the Lexus dealership in Glendale recommends Straight Auto Body. Everyone there is super nice and very professional. It took a little longer to get my vehicle back but it was well worth the wait. My Lexus has never looked do shiny and clean since the day I bought it. They detailed my vehicle inside and out. I just went in again today for a little dent in my fender and was happy with the price and result. They also washed my car and had it looking like new! Thank you so much for your professionalism and courtesies . I highly recommend them if you ever are in need of repairs. Their premises is so clean and neat and doesn't look like an auto repair shop! Thank you Nash. read more

I have had my 2024 Lexus NX 350 H, repaired twice now in the past 4 or 5 months. I could not give this body repair shop a more higher recommendation that extremely excellent. The service advisor Alex Banjaryn, was very polite, professional and excellent on his performance and communication skills, a true asset to Straight Auto Body. On a scale of 1 to 10, there are a 15. Dr. Thomas Goho read more

This place does exceptional work. Zach was simply one of the best people I had the pleasure of working with. Constantly supplied me with updates and gave me ETAs every single step of the way. As you know 3 stage Pearl is very difficult yet Zach assured me that this was a job the shop could easily handle. He was a man of his word. Thank you SAB and a very special thank you to Zach. You can't even tell any job was ever done just look at this match! Zach is your go to guy just look at this exceptional job he made sure was possible! read more

Was referred by Lexus dealership after being rear ended at a stop light. Worked with my insurance and guaranteed only authentic Lexus parts for my car. Extremely professional and easy to work with. Car ended up with more damage than originally expected and they provided supplemental information and detail to our insurance company and worked with them to make sure everything that needed to be fixed got fixed. Car was even finished a little ahead of schedule given the huge undertaking it turned out to be. Nash spoke with me several times throughout the process and when i came to pick up the car, walked me through all the repairs and made sure any questions i had were answered. Bonus, they detail cleaned my car and it looked fantastic upon picking it up. Everyone I interacted with over the phone or in person was super helpful and professional, and Nash specifically was excellent to work with throughout the whole process. Would definitely recommend for their care and quality of work. read more

Lexus referred me to this shop after my car was hit and I'm so thankful that Zach made it such a seamless process during a time when I had a multitude of unlucky events. Thank you Zach!! Zach gave above and beyond service and the rest of the guys were always attentive the times I walked in. They were honest with the quote and a shop being Lexus certified was important to me. I see why Lexus uses them...they are great! Even when I told them that the other party that hit my car was paying, they didn't attempt to increase the quote like another shop. The party paying was nice enough to not hit and run on my car so I wanted them to have a fair quote. I picked my car up after a week. My car looked great again! They did accidentally get some scratches on the hood of my car but Zach took care of it and buffed them out personally. Amazing! Look no further and come here. read more

Alex over there and the team do great work. They re installed my aftermarket front lip on my BMW. Easy to deal with, fair pricing and overall car guys who want to make sure your car looks great. Glendale Infiniti uses them exclusively to work on their cars so they definitely know what they are doing. Stop by, get a quote you won't regret it. read more

I cause some severe damage to my car and I was referred to Straight Auto Body by Lexus of Glendale. They did an amazing job communicating throughout the whole process. They used high quality OEM parts and detailed the vehicle before returning it to me. The service representative assigned to my case was Nash and he was wonderful. He contacted the insurance directly and took care of all the paperwork. I would highly recommend this shop for your repairs! read more

So I met with Simon, the owner today. Only because he reached out to me to have me meet him. He was exceptionally apologetic and convinced me that this is not the way he runs his business. He made right on the error and doubled down on it. He is a standup guy and business owner and Straight Auto Body has earned my business AGAIN, moving forward. By the way, Simon reaching out to me as a business owner is not something everyone does. It not only displays good business sense, but good character as well. He gets a lot of business but he realizes that every customer counts! read more

I brought my car in after I was rear-ended and this shop made my car look better than before the accident. I will definitely be taking my car back here for any future work, I am just so impressed. Alex answered all my questions throughout the process, and was so nice explaining to me the insurance claim process since this was my first time working through the system for repairs. The back of my car looks brand new, I can't stop looking at it. Thank you again guys!! read more

Zach from the shop diagnosed the issue of my older car very quickly and was able to help with replacing rotors and break pads with great precision and utmost care. I highly recommend this shop, and Zach to anyone looking to get their car serviced in the area! read more

Great designed reception, very friendly and helpful staff, especially Alex. I am here because of collision repair. Alex made me feel at ease, which is what i needed because it is the first time that i have a car accident, so i am not familiar with how everything works. Fingers crossed now that everything goes well with repairs. read more

Straight Auto Body - Great designed reception, very friendly and helpful staff, especially Alex. - Body Shops Near Me - Glendale, California

I first took my black Honda civic to these guys at the recommendation of my Honda dealer - that says a lot if the guys who do my oil changes and car maintenance recommend a place. I recently had to take my car in again and these guys accommodated me in every way. They were able to get my car in first thing in the morning, they coordinated with my insurance company so I didn't have to deal with any of that and they even had a car there that I could rent while my car was being worked on. They even went above and beyond by calling me an Uber to take me home ! Alex , Zack and Simon are all incredibly helpful and make you feel like they are your knowledgeable big brothers who are there to take care of you and your car read more

First and foremost, Zach and the team is a well-oiled machine. If I am able to give ten stars for vehicle repairs and excellent customer service, then I would. Zach is incredible. His customer service is top notch, and I am still blown away upon receiving my vehicle that looks BRAND NEW - Better than when I had purchased it five months ago! Point blank, Zach is extraordinary, from going beyond the extra (ten) mile to making sure all the details met his expectations, thoroughly explaining how the future goals would be met, with highlighted pictures of the damages and what parts will be ordered for repairs, to matching the paint to perfection. My third car accident within nine months, not at fault, and I was feeling dispirited when I drove my vehicle on a spare tire less than a month ago for repairs. Immediately, Zach took the leadership role and the entire experience at Straight Auto Body is STELLAR. Zach ordered a rental car that day I arrived! He advised driving on a spare tire isn't safe, could damage the suspension system. Hence, affect the transmission. I really appreciate his honesty and the team taking great care of the damaged vehicle while I drove the rental for less than a month. Zach called to let me know the vehicle is ready to be picked up, the best birthday gift ever!!!!! He genuinely cares about making sure the process is stress-free and no hassles. Efficient, knowledgeable, sensible, diligent, kind, friendly, and excellent communication skills, I cannot thank him enough!!!! Alongside the team members there, they work hard while enjoying their work at the same time. There is simply no other auto body repair shop in Los Angeles that I'd take my vehicle in for repairs. Straight Up, I am grateful for Straight Auto Body. MASSIVE THANKS TO YOU, ZACH!!!!!! read more

The best auto body repair shop in Glendale .Fast repair,rental car .Good quality services.

I recently had to have my car towed to Simon Straight Auto Body after it was hit. They made sure that their tow truck moved my car to their shop and took care of everything very efficiently and promptly. Their work is exceptional and the people that work there are courteous, supportive, and knowledgeable. Andrew went out-of-his way to assist me with a very difficult step I had to take-releasing my car as a total loss. He also repaired a tire that I was low on air to ensure a safe drive home. I would recommend this amazing company to anyone. Simon has done a fabulous job of hiring very professional people who not only work with the customers but also those who complete jobs that are far superior to anyone I have ever experienced. read more

Simple repair. They took a week longer than they quoted. Poor communication throughout the process. Repair itself was fine - no complaints. But overall poor experience. I wouldn't recommend them, nor would I return. read more