Straight Auto Body was very impressive. Constant communication, easily explained theirs and insurance related processes for my auto accident. Very professional, nice office space, and lots of credentials on their wall - Lexus, Honda, Toyota, ETC. Nash was assigned to my repair and he did an incredible job. Really took care of my vehicle and provided much needed clarity and communication throughout the 5 weeks my car was in. Customer service in this industry is very tough as we are leaving our main mode of transportation in other peoples hands. Nash gave me peace of mind and that really helped me cope with the accident and all the headaches involved. Big thanks To Nash, To Alex, and to Straight Auto Body read more

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I had a great experience with Straight Autobody and wouldn't hesitate to recommend them. They got me in right away to replace a cracked rear bumper, swap my stock grille for a custom black grille, fix a power window issue, and take care of several other small dings and odds and ends. Alex was incredibly responsive and quick with every communication, and everyone on the staff was friendly, knowledgeable, and easy to work with. The quality of the work was excellent, the facility is top-notch, and the entire process was smooth from start to finish. After using several auto body shops around Los Angeles over the years, Straight Autobody is easily the best experience I've had. They have my business going forward. read more

I was recommended to this place from my good friend. I was explained good extend of their quality work and services. They also have in house rental cars so it was great. 5 stars service and quality works. Highly recommended. read more

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I only choose Straight Auto Body for repairs. I trust them 100% for pricing and taking care of everything. Nash had the driver handle cap and broken cylinder repaired by the next day! I had ordered the parts from Hyundai and brought it over to Straight Auto Body. Great customer service from Nash. Thank you, Nash!!! read more

I was recently involved in a car accident and needed repairs on my Lexus, so choosing a Lexus-certified autobody shop was very important to me. I'm so glad I went with this shop. Nash was the staff member who helped me, and he was incredible from start to finish. He gave me so much reassurance that my car was in the right hands and clearly explained the work that would be done. Throughout the repair process, Nash called me frequently with updates, which really put me at ease. I picked up my car yesterday, and I couldn't be happier with the results the work is flawless. Hopefully I won't need autobody repairs again anytime soon, but if I do, I know exactly where I'll be going. I will gladly recommend this shop, and especially Nash, to all of my friends and family. Highly recommended! read more

Straight Auto Body - After repair - Body Shops Near Me - Glendale, California

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I am baffled that Lexus of Glendale recommends this shop. While the staff is exceptionally polite, their actual repair work is incredibly sub-par. I had to take my car back four separate times--two of which involved me driving right down the block, realizing it was broken, and turning straight back around. Trip 1: Handed the car back with a security dash light left on because they forgot to reset it. Trip 2: Brought it back because the rear window completely failed to roll down. Trip 3: Drove down the block and had to turn right back around due to a crazy loud grinding noise. They finally diagnosed a failed wheel bearing from the accident, fixed it, but didn't bother to check any other wheels. Trip 4: The grinding noise persisted. They couldn't figure it out and had to outsource it to a real Lexus dealership, where technicians instantly found a second failed wheel bearing on the opposite side. How does an authorized shop handling an endless stream of Lexus vehicles miss massive collision impact over and over? Now I'm hearing a front-end noise, and their advice was to just "take it to Lexus at your next service" months from now. Expecting a customer to drive an unsafe vehicle because your team is tired of guessing is unacceptable. If you want friendly people, they are great. If you want your vehicle fixed safely, go somewhere else. I am now forced to take my car to a trusted Lexus dealership to clean up their incomplete work. read more

Our Infiniti QX80 was damaged by snow chains during a recent road trip. One side of the fender liner was torn off along with the flare. The Infiniti dealership recommended Straight Auto Body, and I'm so glad we chose them and had the chance to work with Alex. Alex was very honest with the estimate and very responsive to both calls and emails. The entire repair process was smooth and worry-free. He truly cares about his customers and genuinely has a heart to help. He even went above and beyond by fixing and securing a few additional small parts related to the damaged area, and he washed the car before returning it to me. This was truly the best auto body shop experience I've ever had. Alex deserves a big shout-out -- if you need body work done, definitely ask for Alex! read more

Shout to Alex excellent service!! Thank you so much I surely recommend this body shop!

What a wonderful experience to deal with this body shop! Their customer service is top notch. Nash always provided updates with what is happening with my car. Their waiting area is clean and very nicely decorated! I will recommend this body shop over and over again with the experience I received. Thanks guys! read more

Straight Auto Body was an amazing experience for me. They make it super easy as a customer to deal with the process and make it extremely comfortable. Most importantly it was very quick turn around . My car was ready in no time ! Huge thank you to NASH !! to make this all even more worth picking Straight Auto Body, is the best in the business . read more

Straight auto body is an honest body shop. the staff is very friendly and responsive. They do a professional job. they also have a car rental company that makes things so easy!! read more

I had such a great experience here. I worked with Nash who went above and beyond to make sure I was happy with my car, and I left with my car looking better than it has been in a long time. They were accommodating and communicative. I got a lot of things done to my car -- panels replaced, mirror fixed, etc -- and I felt like they explained it all and the prices in a way that felt really reasonable and clear. Thanks so much!! read more

Worked with Nash for both my car and my mother's when we both were in different and separate accidents. Exceptional customer service - easy to contact and communicate, explains the process well, and of course, the repair made my car look brand new! They fixed my bumper and had a relationship with Lexus Glendale where Lexus calibrated my sensors. Repairs were also timely. Our insurance worked with them and all we have to do was pay our deductible and our insurance took care of the rest of the repair bill. Easy peasy! Will 10/10 recommend Straight Auto Body Shop! read more

I came to Straight Auto Body after someone hit my car door. I was referred by my dealership. The business lobby is clean and comfortable. The vibe was laid back and employees were uniformed and engaging. They really care about their customers. They were very good about updating me with calls of time estimates concerning my repair. I got my car back and it looked as good as the day I bought it. Thank you Simon and everyone at Straight Auto Body! Definitely recommend. Such a pleasant experience! read more

Straight Auto Body - Me Simon and the Straight Auto Body Staff - Body Shops Near Me - Glendale, California

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My relatively new car was hit recently. Alex at Straight Auto Body dealt with the insurance company and made sure that my car was repaired perfectly. Highly recommend this business! read more

The best in town (and any town). I would never take my car any pace else. The best customer service I've experienced at any store/shop ever. Not just car related. read more

I just wanted to thank Nash for his honesty and professionalism. I had a small dent on my car and I was going around different body shops for estimates to provide to the insurance company. I was getting quotes over 1k for a lot of work that was not needed. I had contacted Lexus dealership and they referred me to Straight Auto Body. Here comes Nash looks at my dent and said we can take care of this tomorrow less than 3 hours, and the cost was much less than what the other shops were quoting me. Straight Auto Body will definitely take care of you. Nash, thank you once again! read more

The guys over at Straight Auto Body have always had my back! This is the 5th car that me and my family have taken to them and their service has been amazing each and every time. They've fixed my Audi A6, VW Tiguan, and my Tesla that I'm taking to them. I only trust Alex and his team to get the job done the right way without cutting corners. Will continue to take my business to them! read more

Such a great experience here! Nash and Alex were amazing, they went out of their way to help me and kept me in the loop the whole time. Super friendly, honest, and professional. My car looks like it just came off the lot. I honestly felt like I was in great hands. Couldn't recommend them more! read more

Such an incredibly helpful Bodyshop I was referred to. Thanks to Nash and Zack for being so patient with me and helping out with my C300. I recommend this Bodyshop for all your needs! read more

I cannot say enough good things about Nash at Straight Auto Body! My car was in legitimately bad shape; two separate incidents, significant body work needed, plus years of scrapes and bumper damage that made it look beat up and worn. I was dreading the process, especially because I had to file two separate insurance claims, which felt like it had the potential to become complicated fast, and put the work off for too long which only made it worse. Nash made the entire experience seamless. He was communicative, professional, responsive, and genuinely kind and helpful at every step. He walked me through what to expect, handled the back-and-forth with insurance, and advocated on my behalf to make sure everything was covered fairly. I never felt confused, ignored, or taken advantage of which, frankly, hasn't always been my experience elsewhere in Los Angeles. The genuine craftsmanship and high standards is what really sets this place apart. I've had body work done at other shops in LA and have never seen this level of precision. When I picked up my car, it looked brand new. The paint match was flawless. Every dent and scrape was gone. The bumpers looked completely restored. And they don't ever use after market parts and ensure insurance still covers what you need! The attention to detail was obvious. And as an extra touch, they even detailed the interior which I wasn't expecting and was much, much appreciated! It's rare to find someone who is this good at what they do and also this easy to work with. If you want excellent work and a kind person who knows his stuff, go to Nash at Straight Autobody. I'll never go anywhere else again. read more

Nash and his crew were great. they explained what was needed to repair my car and gave me the cost. they were very fast and fixed it on 5 days. I highly recommend this bodyshop. Madeleine T. read more

We are very satisfied with them. We were fortunate to be able to work with Alex who is professional and extremely knowledgable. His courtesy is what I liked best, quoted us a fair price and went the extra mile to take care of us. We didn't know where to go in the beginning. Luckily we found them on Yelp as they are a certified Lexus body shop. We didn't hesitate to return recently on another vehicle. They do quality work here. We couldn't be happier with them. read more

Excellent service and good workmanship. Highly recommend. Nishan took great care of my car.

Sadly had some dents on my car and reached out to Straight Auto Body. Worked with Zack and Alex who are fantastic! The professional care and explanation on the work needed is exceptional!! The entire team from reception, technicians and checking out is A+++++! Got an estimate on Thursday and had the repairs done on Friday! My car looks new! Will refer all my family and friends! Thank you Straight Body Auto! read more

This is the best body shop in Los Angeles county and probably in all of California. I love how honest and kind they are. Every job I give them whether it's big or small for my catering business van and cart they always finish on time and it's always perfect. The owner Simon always goes out of his way to say hi and knows every detail of my projects. I wish he would run for mayor. I can't say enough kind words to describe them. Everyone who works there is first class! read more

I was initially referred to this body shop by Tesla along with a couple of other local shops in Glendale. This shop was the highest rated on Yelp and Google so I decided to give this place a try. I am very grateful for the quality of their work, their communication, professionalism, and attention to detail. I was initially helped by Nash who was very informative on the work that needed to be done on my car. In a few days, I received a call from Nash again indicating that the car is ready to be picked up. Upon picking up the car, it looked brand new to me. I am giving this place five stars for their workmanship and quality of their work. The body shop itself is nice and clean and it is easy to see that this group takes pride in their work. Here are some before/after photos. read more

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This is my second time bringing my car to this body shop, and once again, they did an absolutely amazing job. Nash was incredible, he made the whole process seamless and stress-free. I really appreciated being able to get a rental car right at the same location, which made everything super convenient. The team was fast, professional, and the quality of work was top-notch. Highly recommend this place if you're looking for reliable and efficient service! read more

I took my car in to fix damage from an accident. Straight auto body was only good part of the experience. They worked with me while I dealt with the insurance company and they went far beyond what they needed to in fixing my car. Nash in particular helped me out and couldn't have done a better job. The repairs were done well, in a short amount of time and at an extremely fair cost. I highly recommend them for any auto body concerns. read more

Very knowledgeable and in tuned to details! I was keep abreast of the progress the entire time. Staff was not only professional they were personable. My car was ready ahead of schedule and I am very pleased. Excellent work! A special thank you to Nash‼ read more

Straight Auto Body is excellent. The entire staff is incredibly friendly and helpful, and they took a lot of stress off my plate. Nash was my point of contact, and communication throughout the process was smooth and clear. I'd definitely recommend them if you run into any car issues - you're truly in good hands. read more

This place does exceptional work. Zach was simply one of the best people I had the pleasure of working with. Constantly supplied me with updates and gave me ETAs every single step of the way. As you know 3 stage Pearl is very difficult yet Zach assured me that this was a job the shop could easily handle. He was a man of his word. Thank you SAB and a very special thank you to Zach. You can't even tell any job was ever done just look at this match! Zach is your go to guy just look at this exceptional job he made sure was possible! read more

I took my Lexus in for repairs from an accident. My insurance company has them in their list of acceptable repair shops and the Lexus dealership in Glendale recommends Straight Auto Body. Everyone there is super nice and very professional. It took a little longer to get my vehicle back but it was well worth the wait. My Lexus has never looked do shiny and clean since the day I bought it. They detailed my vehicle inside and out. I just went in again today for a little dent in my fender and was happy with the price and result. They also washed my car and had it looking like new! Thank you so much for your professionalism and courtesies . I highly recommend them if you ever are in need of repairs. Their premises is so clean and neat and doesn't look like an auto repair shop! Thank you Nash. read more

I have had my 2024 Lexus NX 350 H, repaired twice now in the past 4 or 5 months. I could not give this body repair shop a more higher recommendation that extremely excellent. The service advisor Alex Banjaryn, was very polite, professional and excellent on his performance and communication skills, a true asset to Straight Auto Body. On a scale of 1 to 10, there are a 15. Dr. Thomas Goho read more

Absolutely the best experience I've ever had. Customer service was beyond amazing and the quality of work was perfection. Thank you guys.

Was referred by Lexus dealership after being rear ended at a stop light. Worked with my insurance and guaranteed only authentic Lexus parts for my car. Extremely professional and easy to work with. Car ended up with more damage than originally expected and they provided supplemental information and detail to our insurance company and worked with them to make sure everything that needed to be fixed got fixed. Car was even finished a little ahead of schedule given the huge undertaking it turned out to be. Nash spoke with me several times throughout the process and when i came to pick up the car, walked me through all the repairs and made sure any questions i had were answered. Bonus, they detail cleaned my car and it looked fantastic upon picking it up. Everyone I interacted with over the phone or in person was super helpful and professional, and Nash specifically was excellent to work with throughout the whole process. Would definitely recommend for their care and quality of work. read more

Lexus referred me to this shop after my car was hit and I'm so thankful that Zach made it such a seamless process during a time when I had a multitude of unlucky events. Thank you Zach!! Zach gave above and beyond service and the rest of the guys were always attentive the times I walked in. They were honest with the quote and a shop being Lexus certified was important to me. I see why Lexus uses them...they are great! Even when I told them that the other party that hit my car was paying, they didn't attempt to increase the quote like another shop. The party paying was nice enough to not hit and run on my car so I wanted them to have a fair quote. I picked my car up after a week. My car looked great again! They did accidentally get some scratches on the hood of my car but Zach took care of it and buffed them out personally. Amazing! Look no further and come here. read more

Alex over there and the team do great work. They re installed my aftermarket front lip on my BMW. Easy to deal with, fair pricing and overall car guys who want to make sure your car looks great. Glendale Infiniti uses them exclusively to work on their cars so they definitely know what they are doing. Stop by, get a quote you won't regret it. read more

I cause some severe damage to my car and I was referred to Straight Auto Body by Lexus of Glendale. They did an amazing job communicating throughout the whole process. They used high quality OEM parts and detailed the vehicle before returning it to me. The service representative assigned to my case was Nash and he was wonderful. He contacted the insurance directly and took care of all the paperwork. I would highly recommend this shop for your repairs! read more

So I met with Simon, the owner today. Only because he reached out to me to have me meet him. He was exceptionally apologetic and convinced me that this is not the way he runs his business. He made right on the error and doubled down on it. He is a standup guy and business owner and Straight Auto Body has earned my business AGAIN, moving forward. By the way, Simon reaching out to me as a business owner is not something everyone does. It not only displays good business sense, but good character as well. He gets a lot of business but he realizes that every customer counts! read more