The communication and service were excellent. Waylon and Robert did a fantastic job installing vinyl flooring in our kitchen and laundry room. We appreciate their concern for doing a great job. We couldn't be happier with the entire process. read more

One word: EXCELLENCE! Ok, maybe two words.I'll add SERVICE! Hmm, OK, I'll add a third: PROFESSIONALISM. What I'm trying to say is YOU WILL NOT BE DISAPPOINTED. And I am a repeat customer. (They deserve a more positive review, but I am in a hurry.) read more

Undertaking a home remodel can be an overwhelming experience for any homeowner. We are new to Sequim and we worked to get multiple bids from vendors on the Olympic Peninsula for new blinds, floors, and bathrooms. After meeting with several local companies we went with Chad and Keli at Strait because of their initial approach to customer service. They also offered a more turnkey experience instead of subbing out the various elements of the remodel. Everything from Keli's design suggestions and account management were great. When working with contractors communication is key. Clear communication is important for all parties involved and this is one of Strait's strengths. They proactively kept us in the loop on all timelines and flagged potential delays and offered solutions. This is a company you want to work with! Now on to the actual work. The hardwood floors in our new home are STUNNING. We love all of the materials Keli suggested and they look beautiful in our home. Every detail in the home was well thought out and the bathrooms that Strait created are also gorgeous. Straits work from the floors to the bathrooms and blinds was excellent. Because of these details our home will have that wow factor. Thank you Strait! Use this company, the customer service is amazing and the finished product speaks for itself! read more

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I bought flooring at their new "liquidation outlet" It was left from one of their previous jobs. They charged me $4.18 per square foot, they said retail price is $5.18. I went to Mcrorie's and they charged $1.00 a sq. ft. for the exact same flooring. I needed more so I called Comfy Floors in Fife and They charged me $3.69 per sq. ft. Mcrorie's charges $3.00 per sq. ft. to install and Strait charges $4.00 to install. Strait Flooring also double charged my credit card for the remnants I bought from them. It has been over a month and SO much hassle but I still do not have my money refunded. I will NEVER do business with Strait Flooring again. They deleted my review from Google so I'm trying other avenues to get the word out. read more

Thank you, Strait Floors, for being so professional and conscientious. We love our new Marmoleum Click kitchen floor. It's perfect for our cottage-style rambler. It's not only gorgeous, but also feels good to walk on with bare feet. The work was done in a timely manner and didn't break our bank. read more

Our home was flooded on Thanksgiving day. A call to Strait Floors the next day and they were on it...worked with the insurance co. providing estimates and information and began their work before approval in order to get us out of our mess. New carpet, flooring and painting all done with professional perfection. They were always available for questions and met every date the set. A big and beautiful job! They were true professionals from recommendations to installation. Highly recommend without reservation. A 10-Star outfit. read more

Loved the flooring job they did in our bedroom remodel. Fair price and they showed up right on time and finished early. The installers were friendly and professional. read more

Best attitude and service of 4 places I went to in Sequim. By far. Looking for a flooring tool but they did not have it. However, they immediately called their shop and a knowledgeable person came out straight away and offered suggestions for where to look. These guys actually step up and try to help you. read more

We had a flood in our down stairs and used these guys to replace the flooring. We wanted to do the work ourselves and they made it so easy! They walked us through the process and helped with the insurance. We decided to run more flooring into another room and one of the owners himself picked us up on a Sunday and took us to the shop so that we could get more flooring to finish the job! He also stopped by a couple times while we were installing to make sure we were doing everything correct! I highly recommend them for great products, tons of knowledge and above excellent customer service! read more

I was searching for a flooring company to install some tile flooring in my home when i wondered into their store. Right away Hayley greeted me and from then on this was a very pleasant experience. They offered some new material options to tile, that I ended up going with, and I'm so happy about the end results. From the time I walk into the store to the time the installer walked out of my home for the last time was 2 1/2 weeks. My thanks to the entire Strait Flooring team and I highly recommend this company. read more

Strait Flooring is an amazing business from which to obtain flooring. We are selling our home and needed to replace the carpet. A friend suggested we go to Strait Flooring and they were incredible!!! They installed our new carpet in just a few days and it is BEAUTIFUL and the installation was perfect. Leslie, who helped us, made this so easy for us and worry free. KUDOS to Leslie. I would recommend them. They deserve even more then a 5 star review!! read more

I know that now that I've posted this review and others start doing their complete home makeover using them, that more 5 star reviews will follow. My wife and I recently moved to Sequim from Thurston County. We had wood flooring put in our home in Thurston County and my wife loved it. She said she had to have the the same flooring put down in our new home in Sequim. We asked our realtor, having known the area, if he knew of anyone who could do our flooring for us. He said he did and that's when he both referred us to and introduced us to Steve Wilson the owner of Strait Floors. We explained to him what we wanted and he gave us the quote on everything to include the trim. After seeing the quote how much the ne flooring would cost us, we immediately agreed. If everyone were able to see the end results, I know they would both agree that it was done perfectly and turned out absolutely beautiful. We couldn't be happier! All I know is that if you're looking for any home makeover work to be done in your home and want very competitive pricing, expert work and beautiful results that I know you'll be be happy with for years to come that you'll be proud to show off, then Strait Floors is where you should go. I think once you do, you too will follow up with a 5 star review as well. Their professional and courteous service are second to none. Give them a try. read more

Invoice was 2.5 times estimate. Took a month and then were 4 hrs late for appt. Vinyl flooring had gaps, and I wouldn't leave my dog alone with the low life installers. read more