My tech arrived on time and was very polite but business oriented. He did the things I requested and finished the job promply. I would recommend this company. The price was competitive as well. Would not hesitate to use this service again. read more

This company is trying to expand in the inland empire using door to door salespersons. They have been late or no shows on 3 occasions. Their technitions due not have, the proper inventory of pest control products on hand. It has no Inland empire location. After several attempts to perform, I cancelled. Round 2 Thank you for letting us know. I apologize about the technician running out of granules. There are different methods to treat for ants. I can send the technician back out there at no extra charge to make this right with you and finish the job he started if that works for you. Please call me 818-522-6103. Genesis Mitchell Office Manager Strategic Termite & Pest Control 818-522-6103 Sent: Monday, September 30, 2019 11:44 AM To: Strategic Pest Pros info@strategicpestpros.com Subject: RE: Your Pest Control Service Plan at Strategic   Please cancel this contract due to multiple non performance, events. Your company has both major scheduling inadequacies and lack of technition inventories of pest control products. No work has been done at this address. Please confirm cancellation asap. It was more than the lack of granules, to treat ants, lawn insects and biting flies. He, (they) were late or a no show, 3 times..... no work whatsoever was ever done. I was very specific with Tyler prior to your technitions failures..... I do not see that having a tech scheduled for a 3rd time, and wasting my time waiting, is in anyone's best interest. Your company over promised and under delivered. Trying to have techs drive back and forth from south Orange county and the Inland Empire, will not work well for you and lead to more negative Yelp and google reviews. As I said before, please cancel my contract for non performance. Do not charge my credit card, all previous authorizations are hereby revoked. I asked Tyler to have the owner give me a call, but obviously my business, was not worth his effort. read more

I just wanted to leave a quick shout-out for our service technician, Jesse. Jesse came for our first service yesterday and spent close to two hours cleaning spider webs, cleaning eves, moving pots, and making sure he covered every square inch of our large property. He even found 3 wasp nests that we didn't know where there. One was inside of a free standing patio heater (how he even knew to look there, I don't know). Anyway, we're off to a great start. Thanks, Jesse! read more

I was offered same day service and a 6 month package by an employee named James Lessly from Strategic Termite& Pest Control who was knocking door to door at my community. I kept calling the business to schedule another visit since I have already prepaid for treatments. I spoke to a lady at the office named Eunice. She told me to email a copy of my service agreement and receipt because they do not have me as a customer on file and they do not have an employee by that name. After submitting everything to her, she promised she would call me after she heard back from her supervisor. I never heard back again from the business. They had blocked my number and not responding to my emails despite multiple attempts. What a scam! read more

Stay away at all costs!!!! This is a completely crooked and corrupt company. I had a door to door salesman named Tyler come to my house and sell me service. Very aggressive salesman. He assured me I was not on contract (but then lied and put me on one anyways). They do a terrible job and spray inside indiscriminately without care or attention to your property. The guy sprayed pesticide all over my guitar. They just want your money and don't care about the quality of work. I have called to cancel multiple times and they have my credit card on file and are charging it without my permission. I've had to chase them down to get refunded. Don't make the same mistake I did. The owner Sergio also had the audacity to berate me on the phone to lower my voice (of course I'd be angry after being cheated by this company). Crooks!!! Stay away from this place. read more

Great customer service and pricing. I've been with Strategic for well over a year and have no negative issues.

Our Tech is very thorough. Requested a little extra attention due to heat & construction around us. He took great care and showed his concern of our needs. Thank you. Wife is happy too ! read more

Dustin was our tech and was a cool, knowledgeable guy. Sprayed amd explained services. Price seems pretty good let me know what else can de done about pest control. So far so good and I recommend. They are do back in 30 days. read more

Thanks Dustin E. For the thorough job today on our home! You took the time to not only clean the visible things like the eaves, but you also flipped all of our patio chairs and made sure those were clean and free of critters as well. We really appreciate the attention to detail and friendly service! read more

Best technician ever Dustin was so thorough. He took his time and made sure every inch of our yard was covered. Thank you for the great service read more

Dustin E. let me know when he would show up in advance. He treated the lawn as requested and made sure I was satisfied all quickly and efficiently. This was a called request between my quarterly service interval I made to Strategic and they were able to get this done within 24 hours at no additional cost. Very thankful for them. read more

Jonathan was great! He first asked what the issues seemed to be and with that information in hand, proceeded to take care of the issues we were having and explained why we may be having those issues and what we can do to help prevent them. Hopefully it works and I can enjoy a cup of coffee without gnats getting in my cup to have some as well. read more

This is a wonderful company. They are always professional, competent, timely, and fair priced. Since we started their quarterly program, we have not seen an ant inside the house. Spotted the varmints last week, emailed them, so responsive. Came out today and got everything. I wouldn't want to use anyone else! read more

I am sad that Strategic will no longer able to service my home. They did a great job over the 9 months I had them service my property and Victor was the best! I appreciate that they lined up another company to take over for them, and I will work with them but will miss Victor and Strategic.... Nancy Beckham read more

They do a amazing job. I have no more ants. Our spider problem is gone. I am so happy with this company.

Super impressed with their quality of service. Very thorough and sprayed for spiders in all the hard to get to places. Koby was very professional and explained the work that was completed and what to expect. read more

My Technician arrived on time. He was professional and polite. The price was very reasonable.

This company is great. Sergio was patient at answering all my questions. I had concerns about the safety of the chemicals used since I have a young baby and he always took the time to answer any questions I had. We had an issue with fleas and mites and he returned a few time to make sure the problem was dealt with. Fingers crossed. Hi read more

We use them for annual pest control and couldn't be happier with their service. They have been very professional each time coming out and have worked around our schedule with our dog and baby to make sure everything is safe. We recently had a problem with bees in our backyard and Sergio came out the next day to take care of it. Would highly recommend! read more

We have had problems with spiders especially black widows in or back yard. It had gotten to the point I was afraid to have my children playing out In the yard with fear of getting bit. Once I called Strategic Pest Control they arrived and got to work. The spider problem has been eliminated. Their follow up has been consistent and they have always responded upon my request with speed service. I recommend them to anyone having pest problems read more

Buyer beware! The worst! Did not process my payment in a timely manner, then never came back because of the lack of payment. Never again!

If you make a appointment for them to come between 8-12 expect to wait all day. The first service call was great the tech very informative. The second was was in and out in less then 15 min didn't bother doing inside like asked. Tried calling the office after 1:00 to ask where the tech was.. no answer.. hum is this a one time thing?? read more

I wanted to wait a couple of months before I left a review to see the results. Nathan came by knocking on a Saturday morning as if timed perfectly. I was just about to call someone to come out because I was starting to notice spiders and ants. He was very professional and he knows a lot about bugs. I have nothing but good things to say and the service at least up until now has been great, no spiders no ants. Great customer service, I was able to call Nathan directly and have a question answered quickly. Two thumbs up. read more

I made my appointment Thursday and they took care of my place the very next day. Great service they go above and beyond. Erick and Sergio were awesome they did a wonderful job! No complaints at all! read more

Two thumbs up and 5 stars for Jesse!! Ask for his service and you won't be disappointed! The previous review I gave was for the tech who did our first quarterly service, which at the time I thought was fine. But then, Jesse came into our lives and showed us what GREAT service looks like!! WOW! His thoroughness and attention to detail are ON POINT which are rare characteristics nowadays. This comment is coming from a military man who knows a thing or two about attention to detail! We were having a little German invasion problem in our house and Jesse helped with treatment. He was extremely thorough, for example, he removed all of the face plates to the electrical outlets to make sure he could treat within the walls. He dismounted the dishwasher so he could treat the unseen places. Everything he put back was cleaned and in a better condition. He also educated us in proper treatment and prevention tactics. He finished off by wiping down the counters and sweeping up anything that fell on the floor. We were very happy with the service provided by Jesse. read more

Jesse did a wonderful job cleaning up our house he really deep cleaned and got all the hidden webs and sprayed the whole place and was very helpful with information!!! Look forward to another cleaning thanks Jesse read more

Very impressed so far! Starting with Tyler the Regional Manager. Very polite, knowledgable and a straight shooter. He was able to schedule the first service the next day! Jesse, our tech, was on time and went through what he will be doing on the property. He has extremely thorough and detailed with his service! Look forward to working with both of them! Great job! read more

Very nice service technicians. Best value and service for the price. Other companies overcharge, Strategic is very reasonable and does the job right! read more

Moved to a new house in Ontario decided to go with this company. Salesman said Technician will dust and wipe down front porch and turn over any furniture on porch and spray. So I get home from work at 620pm and no the front porch was not cleaned like the salesman said and or the furniture on porch was either. Damn what has come with today's workers where you have to watch them do the work. So I cancelled the year contract. You may want to watch them if you hire them. read more

Had service today by Jonathon, he is a knowledgeable, efficient, and courteous tech. I had lots of questions which he answered patiently. Very pleased. read more

I really think that i could have got equal or better results from a can of Black Flag Spray. Twenty minutes to "treat" outside and inside is ridiculous. I had to ask if they sprayed the garage. He made a couple squirts on his way out. I will not require any further service from your company. I am sorry I responded to your ad on Facebook. I would have been better off if I had just not rescheduled when you didn't show up for first appointment. Shirley Anderson read more

Emailed to cancel the subscription, was told that a fine would occur if cancel that month so I asked to be cancelled on the last month of my service, waited for two years, subscription was cancelled and they performed the service without my consent, credit card was still being charged for the service, what a scam read more

With a office still a little new in Orange County, they have some kinks to work on but if there is an issue and you bring it to their attention they do what they can to resolve it. read more

Thank you! Jessie was very courteous & patient with me while I tried to get my disobedient little kitties in my house. He did a nice job & removed two big wasps nests for me. read more

We have been with many companies and have been with one of the largest but there is no way that they can compete with Strategic they are number 1. Their service tech Ricardo is the many reason why we stay with this company his outstanding home care service leaves us worry free. Knowing that is takes his time and makes sure our home is cover and pest/bug free. read more

The technician that came today, Dustin Endsley, was wonderful! Although I was unable to be home, I have Ring cameras in my front & backyard and was able to see him. I believe he is the same technician that has been here numerous times now. I was incredibly impressed to see him wipe away spider webs before spraying. I requested this the last time & he did it again without my requesting! This technician is fast but thorough! I watched him lift patio furniture & lounge chairs to remove webs & spray! This technician is outstanding and Strategic Pest is lucky to have him! Thank you Dustin! read more

This company offered more services than my previous company; although they service the house by monthly, the amount I will be paying it's about 20 dollars less than I was paying before and they waved the fee for the initial service. They were punctual and our technician was polite, Punctual and did his job. They do make you stay with for atrase a year. We'll give it a try! read more

I just transferred all my properties to strategic 4 months ago and so far they've been great! They've been very responsive and quick to do any additional servicing required. Definitely recommend this company! read more

Great presentation by Tyler of the company and their services. The actual service provided by Jesse and Esteban was very professional and efficient read more

So far so good, initial visit was fine, Tyler manager is a very nice guy and tech. Austin too!