Kinda made a pact to myself not make recommendations because I feel badly if their experience is…read morea negative one. But.....this company I am in the process of using right now is too much of a blessing to keep to myself. Rat in wall, attic, they are doing the whole 9 yrds. From traps to sterilizing attics, so clean, polite and the price thousands below other quotes I received. Pictures to prove what is being done The company HomeShield, review on Google and Yelp Randy. Heriberto, Rosales, Oscar, Manga. 5 stars to each This is the way to curb all the rip off quotes we get. Did my homework. It paid off.

Diurjean (sp?) did a great job - timely, thorough, polite, explained what he was doing. Home…read moreShield has been a valuable service.

I called a few pest control services and everyone wanted to sell me an ongoing package, or asked…read moreoutrageous prices for a one-time service. Since I live in an HOA that regularly sprays, I didn't need the monthly service, I needed someone to take care of my immediate ant problem indoors. Vicente not only told me up front what the very reasonable price for a one-time service was, but he came that very day and took care of the ants. He said it would take 1 to 3 days for them to be gone, but they seem to be gone not 24 hours later. Vicente was personable and professionial ,and I'm happy to support this family-owned business. In fact, I was impressed that Vicente didn't ask me to leave a Yelp review! I will always call him for future problems.

Premier Pest Services has been fantastic to work with. We have them treat our home inside and out…read moreevery quarter, and the entire process is always smooth and stress‑free. Our main concern is ants and spiders. Scheduling is quick and easy, and their pricing is very competitive for the level of service they provide. Adrian is the technician who visits our home, and he's consistently kind, professional, and incredibly thorough. He always puts on shoe covers when entering our shoe‑free home, which we really appreciate. Outside, he takes extra care to sweep away spider webs and remove any buildup around the house before treating, those small details make a big difference. It's clear he takes pride in his work, and the results show. Highly recommend Premier Pest Services if you want reliable, professional, and hassle‑free pest control

After posting my review the company reached out to me almost immediately. They sent someone out to…read moreinspect and of course noted the rodent activity. He identified additional possible entry points that he attributed to wood rot and wood swelling due to the rain. Two gentleman came out and did quite a bit of additional sealing for free a couple days later. They did a great job and even set two traps in the attic. I appreciate the responsiveness of the company. They did make the effort to make it right. I wasn't expecting them to do what was done and had asked the workers if they were sure they were supposed to be doing it at no charge.

Lovely door to door consultants Alex Winsor and Nick were very polite, informative about services…read moreoffered, and flexible with deals for first time service. We did not require pest control at this time, but will definitely be reaching out to them and Cura in the future.

I have used Saddleback Termite three separate times for issues in my eaves and on my back patio…read morepergola. Each time, I chose spot treatments in lieu of tenting to avoid the disruption, and they handled everything efficiently and effectively. Their pricing is competitive, and the work has been great. Every interaction I've had with the owners, office staff, or technicians has been professional, knowledgeable, and straightforward. I am very happy I decided to work with them.

Saddleback is a great and professional company to work with!…read more The founder Kevin came to my home, and inspected the specimens I found which confirmed to be dry wood termites. He spent enough time to answer all of my questions, from how the fumigation works, to how long the warranty will be, to what if some of the roof tiles are broken during tenting. He is also very honest to tell me he would use a subcontractor to do the work. Before and after the fumigation, Melissa and Jestine handled the detailed communications with me in a perfect manner. I hope you never have to deal with the termite problem. But if you do, I will highly recommend Saddleback to you.

We had a flea problem that was overwhelming, especially with our pets. Preferred Pest Control was…read morerecommended by my veterinarian's office. ​The team was prompt, professional, and took the time to explain the entire flea treatment process so we knew exactly what to expect. What impressed me the most--besides how effective the treatment was--was their pricing. Their quote was extremely fair and reasonable compared to other local options, with zero sales pressure. The fleas are completely gone, and we're really happy!

Thank you Preferred Pest Control! As someone with asthma, I am always extremely cautious about the…read morechemicals used around my home. They took the time and listened to my concerns and offered an organic product, which worked wonders getting rid of the ants. The team is professional, attentive, and genuinely caring about their clients' concers. Highly recommend them to anyone looking for effective, safe pest control! 10/10 service!

I would like to update my previous review…read more After posting my original review, I received a phone call from the company. They were genuinely apologetic about what had happened, took the time to listen to my concerns, and worked with me to make things right. I truly appreciate their professionalism, responsiveness, and willingness to resolve the situation. Because of the way they handled my concerns and their commitment to customer service, I am retracting my previous review. Thank you for taking the time to address the issue and for making every effort to ensure a positive outcome.

They came by unannounced to offer their services. They explained everything in a friendly and…read morehelpful manner, so I decided to go ahead with the service. To be honest, spider webs had been multiplying rapidly, and I'd been seeing cockroaches more often, so it was perfect timing. I scheduled the service for a later date, and the technician, Rafael, did a very thorough and precise job. The next day, I found several dead cockroaches around my house, so I could tell the treatment was effective. Although the maintenance period is coming to an end, they advised me to wait and see how things go for a while before reducing the frequency of visits. I highly recommend this company. Translated with DeepL.com (free version)

Highly recommend!! Needed someone to get rid of a wasp nest. They are very responsive, professional…read moreand were able to remove the nest within 48 hours of me calling. If you're in the Newport Beach area they are the best! Thanks again :)

Ray was amazing. Came out within 1 hour of calling to help with wasps around my home.read more

HORRIBLE CUSTOMER SERVICE and EVEN WORSE COMMUNICATION and no matter how many times I've called,…read moreleft call backs via their website - or even left a message with their own staff for a call back.. nothing for over a week. I've had service with this company for over a year now and in the beginning it went well - communication was still not best. I would never receive a reminder of treatment dates, and they were well aware of the need for my dogs to be brought into the house for services. An example: 11/25 original date, had to reschedule. Called phone number on website, multiple times x 1 week various hours left messages for call back and nothing. I even left multiple messages via their webpage for a call back - crickets! Finally with a woman who would not give me her name stated she never got any of the messages, no voicemails or any of my husband's calls or messages. Informed her this has happened numerous times and still continues, no empathy, no nothing. All I ask if for COMMUNICATION! Someone showed up the following week WITHOUT NOTIFICATION (mind you there is a note we have pets they need to be locked up and gate to be unlocked) they provided service for the front yard, and we asked the guy to put us down for Friday - he said okay. Friday came and gone ( they saw a note in their system but didn't bother to notify us that services could not be provided that day) once again NO-ONE COMMUNICATED! Spoke with Olga who confirmed an appointment 12/9 Which we were able to FINALLY get the backyard done. Husband and I said we'd give them a go one more time since they had mentioned they moved and changed numbers but still communication is key! There has been a note that we have pets and need communication via text for the date and time frame, we get quarterly service. Next date was 3/19 from 3-4pm. Received a text from their number on 3/10 stating our service will be on 3/19 between 3-4pm and there is a number to call if needing to be rescheduled. 3/19 and it's past the window. We call the number the woman go refuses to give me her name says our service is set for 3/23. I give her the phone number and ask why does this keep happening? She said I don't know. It's been one a YEAR and you still couldn't make it any better? Still HORRIBLE COMMUNICATION. Cancelled service.

After giving Smart Pest Control multiple chances to make things right, they only delivered more…read moredisappointment. I received a text reminder confirming their technician's visit, yet I wasted an entire day waiting--only for them to be a no-show with no message or explanation. At this point, I canceled my service and switched to another pest control provider. Smart Pest Control shows no respect for their customers' time and provides poor service once you've signed up. STAY AWAY when their sales reps come knocking. I gave them plenty of opportunities, only to be left frustrated and angry.

This review is for this specific job!…read more Living in a wildlife preserve in San Clemente, we deal with a unique set of challenges, and having the right team makes all the difference. Sebastian and his crew were outstanding, but I especially want to recognize Erick. Erick is incredibly skilled, a true craftsman. His work as a carpenter is precise, thoughtful, and built to last, and his expertise in pest control is just as impressive. What really stood out, though, was his attitude. He's patient, kind, and takes the time to explain what he's doing and why, which builds a lot of trust. He didn't just come in, do the job, and leave, he followed through, checked every detail, and made sure everything was handled the right way. That level of care and accountability is rare. They are a large company, and I imagine it's not easy to maintain consistency across teams, but Sebastian and Erick are exactly the kind of employees you should be proud of. Their professionalism, dedication, and genuine care for "getting the job done" for customers set a very high standard. If you're lucky enough to have Erick assigned to your home, you're in excellent hands! NO BS, people's character speaks volumes.

I've had a great experience with Home Shield Pest Solutions. Their customer service is outstanding,…read moreand the entire team is friendly, professional, and reliable. We use them for a monthly service as well as for termite control, and they consistently do an excellent job. We've specifically worked with Daniel H, who does an excellent job and is always thorough and professional. They take the time to explain what they're doing, provide helpful information, and keep you updated throughout the process, which I really appreciate. They're always timely, dependable, and make you feel confident that the job is being done right. It's refreshing to work with a company that truly values its customers. I highly recommend Home Shield Pest Solutions!

It's been about three years since Gallant Termite & Pest Control handled our fumigation, and we've…read morebeen consistently impressed with their service. Duane Bushner was actually our original contractor when this entire process started, and having him back out today for our recent inspection was great. As always, he did an incredibly thorough walkthrough and took the time to share knowledgeable insights on termites (and roaches) and exactly what to keep an eye out for. What really sets Gallant apart is their 4-year warranty. Knowing they actually stand behind their work for the long haul gives us total peace of mind--it proves their work is truly bug-proof. Highly recommend Duane and the Gallant team if you want honest, quality service.

Gallant Pest Control has honored their warranty and returned multiple times to address the issue…read more They did not ignore the problem and made additional service visits. Despite repeated treatments, I am still finding roaches in different areas of the house. The number may be lower, but the issue is not resolved, which is disappointing. The technicians have been professional and courteous, but the results have not met my expectations. I had hoped follow-up visits would fully resolve the problem. If you are considering Gallant Pest Control, they do stand behind their warranty, but in my case the treatments did not eliminate the roach problem.