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    Strategy Solutions

    5.0 (3 reviews)
    Open • 9:00 am - 8:00 pm

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    Response time

    3 hours

    Response rate

    100%

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    3 months ago

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    9 months ago

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    7 months ago

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    Photo of Dupree P.

    Dupree P.

    I appreciate your buisness and look forward to working with you again.

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    Ask the Community - Strategy Solutions

    Vivint

    Vivint

    (60 reviews)

    Penn-Fallsway

    I had some initial startup issues regarding scheduling. I spoke with an office manager, who…read moreassured me the technician would be available the next day and he would give me 2 months free monitoring. I couldnt believe that when i went online to check my account i have a credit for 2 months....the installation was smooth, the installer provided me with all the information i needed to control the system...most importantly they kept their word!!

    I learned the hard way that Vivint isn't actually monitoring my alarm system... I had two…read morebreak-ins/burglaries while the alarm was set, and neither I, nor my secondary contact, nor the police were notified. The alarm system components were stolen and/or damaged. When I contacted them about the issue, they made promises to refund monthly payments and cancel the loan balance on the alarm system, with the possibility of covering limited liability costs if the police report was consistent with the information I shared with them. But the catch--I can't cancel my account in the meantime, or I will get nothing, and am still on the hook to pay for the alarm components that I no longer have. It took a while to get the police report, but now that I have submitted it, they are reneging on loan cancelation and refunds, even though they confirmed that I am eligible for limited liability payment. Meanwhile, they've been charging me for monthly monitoring, which I know they are not doing because I NO LONGER HAVE THE ALARM SYSTEM. They weren't even monitoring when the system was in place... Stay FAR FAR AWAY from Vivint. This company is a scam.

    Trebor Technical Solutions - Server Rack

    Trebor Technical Solutions

    (46 reviews)

    The service was quick, professional, and reasonably priced for the scope of work. The owner was…read morehighly communicative and we work together to finalize the project details without issues. The work was completed in a timely manner, and they did an excellent job of keeping things tidy and cleaning up after themselves when done. If I ever end up needing residential networking installed at another local location, they will be the first folks that I call.

    Trebor Tech did an incredible job installing a server rack and running six network drops throughout…read moremy three-story home. From start to finish, they were professional, punctual, and clearly took pride in their work. What really set them apart from the other four companies I got quotes from was their attention to detail -- they not only ran all the cabling cleanly, but also repaired and painted the drywall afterward, leaving everything spotless. My home posed some challenges since there's no traditional attic access, but they found a smart solution by cutting a discreet access point and installing a clean, removable panel that looks like part of the original design. They even went above and beyond by installing a drop-down TV mount in my living room since my fireplace mantel sits too high for comfortable viewing. The entire experience exceeded expectations, and I wouldn't hesitate to hire Trebor Tech again or recommend them to anyone looking for quality network or low-voltage work.

    Advanced Security Safe and Lock - Satisfy customer

    Advanced Security Safe and Lock

    (57 reviews)

    Reisterstown Station

    It's the week of getting house stuff done before I go on vacation. So my door has been drafty,…read morecreaky, and crooked for a while, but I finally decided to get it addressed. Right after putting in an inquiry on here, I got a message and then a phone call not long after that. I scheduled for the 2-4pm time frame for someone to come and give me a free estimate, and two guys showed up at 1:53pm. I was surprised, because I was told I would get a text, but I didn't. It didn't work in their system for some reason, I saw him try in front of me. But it was a pleasant surprise, I was available! Their names were Elmer and Kingston. They assessed the door, told me what they would have to do to fix it, gave me the honest price point, and asked me whether I wanted to hold off or have it done immediately. I decide to just get it done, and so I asked them to hold on for me to secure my cats so they wouldn't run outside. They literally had to take the door off of the hinges! They used that time to go grab tools and a patiently waited for me to let them know when my cats were secured. The job didn't take that long, I didn't actually time it.... Maybe about 40 minutes? They were efficient and really did their thing. So now, my door is fixed and I'm ready to go on vacation. They aren't the closest geographically, but they do serve the entire area. Would recommend if your door is having issues!

    The company was quick to respond and help. David came…read moreimmediately. He was friendly and explained everything and He gave fair pricing. His professionalism as well made us feel reassured Will definitely use this company in future

    Hi Solutions Maryland - Home Control

    Hi Solutions Maryland

    (11 reviews)

    Moravia - Walther

    Patrick installed my Lorex NVR with bullet cameras, installed a new wired doorbell (where no wiring…read moreexisted previously), and some WIFI floodlight cameras. The first thing of note was how good Patrick's quote was when he sent it to me. His pricing was fair, and his detail and thorough approach to making a proposal were top notch. Everything was in it...including diagrams and photos. He does a complete breakdown of labor and hardware costs so you can tell what you are getting for your money. If, like me, you are providing the cameras or NVR, he helps you understand where your part ends and his begins. He also was very quick to get back to me and keep in contact as I was making my decision between him an other vendors. In the end, obviously I went with Patrick...and his price was not the lowest in fact. His professionalism was what tilted me in his direction. We made a few adjustments to the proposal so by the time he came in, there were almost no details left to work out. That is always a good sign. I'm very glad I made that decision. Hey and Indy did a great job taking care of our home as they worked. The camera's went up and they look as they they were originally a part of the house design. The doorbell also looks original. I would absolutely work with Patrick again and most likely I will.

    Recently I was having internet issues, and Patrick was able to evaluate my service and connect me…read morewith better products to make sure I was able to keep working remotely. Their service was affordable and of good quality. I needed them to update my internet, and they definitely delivered!

    Strategy Solutions - hometheatreinstallation - Updated September 2026

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