Stayed here and other places in Marin quite often. Acqua is consistently a great experience.. feels…read morenicer and more upscale than the price suggests, great location too! One of the managers (Randy) helped us out recently with a booking issue and smoothed things out. Just great attitude, treats customers well all around.

The hotel's location is wonderful, with beautiful waterfront views and a charming walking path…read morenearby. Parking was easy and convenient, and check-in was quick and seamless. The staff were welcoming, friendly, and always smiling. They also offered complimentary unlimited water, coffee, and tea, which was a nice touch. Our room was spacious and comfortable, and we were lucky to have a beautiful view of Mount Tam, which made our stay even more enjoyable. The complimentary breakfast was okay, but I wish there had been more variety and additional options to choose from. It was a nice perk, but expanding the selection would make it even better. The only downside is that the hotel itself feels a bit outdated. I think it has so much potential if the property were renovated, including the hallways, bathrooms, and guest rooms. With some updates, it could easily become an outstanding hotel. Overall, I had a pleasant stay. While I don't think the property itself is quite at a 4- or 5-star level yet, the exceptional customer service certainly deserves 5 stars. The staff truly made the experience memorable. Would I stay here again? Absolutely. The location and outstanding staff make it worth coming back. That said, I would love to see the hotel add a small lobby gift shop with snacks, drinks, and travel essentials to make the experience even more convenient for guests. The property has so much potential to truly stand out with some thoughtful updates and renovations. I would honestly love to renovate the entire place because I can see how beautiful it could become. The complimentary cheese and wine hour was a wonderful touch and something I really enjoyed and others as well. As for the cookies, they were good but cheap, but I think it would be even more memorable if the hotel partnered with a local Marin County bakery to offer fresh, locally made cookies or pastries. Supporting a local business would give guests a true taste of the area while creating a unique experience they'll remember. Those little details are what make a hotel stand out, and guests are more likely to remember both the delicious treats and the hotel that introduced them to them.

Let just say this may be the best hotel stay for our 8/27/2026 wedding anniversary ever! The staff…read morewas superb (Whit thank you for the Point Reyes recommendation). Our room view was beautiful! The water was calm and views from the room of the Bay were breath taking! Complimentary breakfast provided by the wonderful staff was a setting fit for a queen and king! The front desk, it didn't matter who was there they greeted us everytime. This place is classy but makes you feel the hospitality is down home. If you are looking for great hotel for your stay in the bay this is the one!

If you're looking for a relaxing getaway and want to be surrounded by luxury and beautiful ocean…read moreviews, this is the place to stay. We come to Sausalito at least once a year and always stay at the Inn Above Tide. It's located on the waterfront and each room has the perfect view of the ocean, looking out towards the city of San Francisco and the San Francisco Bay Bridge. All the rooms have their own private deck where you can relax with a glass of wine or champagne and take in the beautiful views of the city of San Francisco. All the shops and restaurants on Bridgeway St. are within walking distance of the Inn. It is also right next to the Ferry where you can purchase tickets for a ride into San Francisco. When you arrive, you are greeted at the gate of their private parking lot, where your car is safely stored during your stay. Check-in is always easy and all the staff are extremely accommodating and friendly. They offer a Continental breakfast that is served buffet-style in their Drawing Room or you can have your breakfast delivered to your room for a $5 fee. Every evening from 5:00 p.m. to 7:00 p.m. they have wine, cheeses, crackers, and fresh fruit for all guests in their Drawing Room. You can also arrange to have this delivered to your room as well. When we arrived to our suite, they had a lovely anniversary surprise waiting for us inside. They had a silver tray on our table, with a white rose, a bottle of champagne, a box of Napa Valley chocolates, and a lovely card to welcome us. When we booked our stay, for this trip, we chose the City Lights Suite. The inside of the suite is beautiful, luxurious, immaculate, and very spacious. The bed was very comfortable. I have an allergy to feathers. They made sure our pillows and bedding did not contain any down feathers. They had fresh, gorgeous orchids in the main part of the suite as well as the en suite bathroom. If you want to watch a movie, they have a huge catalog of DVDs, you can pick from, to watch in your room. They really go above and beyond to make your stay an unforgettable experience. That's why we always come back. I want to especially thank all the staff for making us feel welcome and making our stay extra special.

My partner and I stayed in one of the two premium suites at Casa Madrona Hotel & Spa, and…read moreunfortunately the experience did not match the price point or the expectations. The view from our suite was beautiful, but that was the only part of our stay that felt worthy of the "best room" category. Service throughout the entire town was disappointing, and the hotel was no exception. Staff consistently seemed irritated by even simple requests and frequently hung up on us when we called the front desk. There is no microwave, no room service, and our suite required climbing roughly 70 steps each time we went up or down. Valet drivers operated recklessly, and retrieving our luggage required multiple calls before we finally asked for our keys and handled it ourselves. When they brought our car around, my partner was so concerned by the way they drove it that she photographed her rims. Dining in town was equally frustrating. Servers rushed us, were not attentive, and didn't offer dessert -- we had to ask several times. We're the type of people who enjoy long, relaxed meals with multiple courses, drinks, and dessert, but everything felt hurried and dismissive. DoorDash drivers didn't want to deliver to the hotel, and when they did, the food arrived cold. Overall, the amenities were lacking, the service was rude, and the entire experience made us feel like an inconvenience. For the price of one of the top suites, we expected at least decent hospitality. This is not a place we would return to, nor did it offer the relaxing experience we were hoping for. Ally & Penny

A fantastic experience with matched service! Every staff member we encountered offered service with…read morea smile (shout out to Glen, the valet!). This hotel has a spa service with a sunny lounge area to relax. The rooms with balconies have awesome views of the wharf and beautiful light. The wine tasting spot next door gives 2 classes for free for hotel guests which is a fun way to get to know the area. Definitely a recommended hotel!

I was pretty skeptical from the reviews of this place but you know, for $130 per night isn't bad in…read morethis area. Front desk was professional and friendly. The room was a queen size, clean enough with no smoke smell. The fridge works well enough and the bathroom is clean as well. It will get us through the night and does the job for a good place to rest.

Stayed here one night on a road trip. Location is easy to access from the freeway. Street and…read moreprivate parking are available. Recommend parking in the private lot upon arrival as the lot does fill up. The lot is enclosed by the motel so parking may be difficult for larger vehicles. My room was in the center structure on the second floor with parking slots underneath. My room was spacious with a balcony overlooking the parking lot. I could see down and check out my car. Bathroom and bedroom were spacious but a bit dated. Bathroom is located on our left with you enter. Closet space and a refrigerator, microwave, and coffee maker on the right side. No USB or electrical outlet on the bedside table. I used a long USB to charge my phone overnight. Bed was comfortable. One thing I did not spot was an elevator for the second floor. Check in and out was fast and easy. The small office was locked when I checked out, but they have a walk-up window with 24-hour staff. It felt weird to walk up to the window in the dark to check out. For a quick one-night stay, location, cost, and facilities were more than adequate. I would definitely stay here again.

Love this place. Room was clean, service staff was friendly. Location was perfect - right in heart…read moreof town with great shops and trails within walking distance. Included breakfast offered lots of options and all fresh. The space was kept clean and the fact that the staff offered to make a cappuccino for me with breakfast really won me over. The wine and cheese offerings in the evening were also really nice too - a good amount of options. Overall this hotel really exceeded my expectations. We didn't want to leave.

I believe this is the only hotel in the downtown Mill Valley. We were looking for lodging in…read moredowntown because we wanted to do both the Dip Sea hike to Stinson Beach and a show at the Sweetwater Music Hall. Mill Valley Inn checked both boxes for us! We were in unit 11 which is on the 3rd floor. The staircases and the elevators can be a little tricky to navigate when you first get here. Our room was clean and ready for us! The space is a little dated, but we were very comfortable here. The bed is very great for a good night's sleepand we hahot showers. We joined the wine and cheese hour in the afternoon. We joined the breakfast in the morning. Both were great - there were options for everyone here!

They were so welcoming! They went out of their way for me on my last minute trip. I loved waking up…read moreto a farmers market and strolling Sausalito.

It took some time for me to gather up my thoughts to be able to write an accurate review of this…read morehotel. Before you make a reservation you need to ask yourself "am I looking for a place to sleep and shower right by the beautiful bay or am I looking for a luxurious hotel experience?" if it's the latter then this hotel is definitely not for you. I originally booked this hotel for two nights but ended up departing after one night due to the noise level of other guests. I don't think they were particularly loud however due to how the rooms are designed (they are designed more like a hostel, the rooms are literally so close to one another because they tried to fit in as many rooms as they possibly could in such an enclosed space) It was impossible to get a good night's rest. As someone who is very sleep sensitive it's imperative that I get my good hours of sleep in to properly function throughout the day. Robin who works in the front however is very warm and welcoming and will take the time to properly explain how to best utilize your room and the location of the hotel. She will also let you know the best place to park so that you do not end up getting a ticket, the hotel gets a pass from the city to park there for a fee, the fee depends on how busy It is. If I could write a review just based on my interactions with Robin - I would give this place 5 stars but the hotel itself and the room just did not live up to an ideal stay.

This was a hugely regrettable experience, with much of the blame laid at the feet of the hotel…read more The problems started at the time I made the reservation. I asked the agent if there was another room above mine and was told no. I was also told the room was very quiet. These were both lies. The room was promoted and booked as a cottage, and that implies several things, starting with an understanding that it's a small free-standing building with a modicum of privacy. That was not the case. Our "cottage" was in-fact a ground-floor unit in a fourplex, with people upstairs and artificial turf in front. We shared patio space with our neighbor. He was cleaning his feet as we arrived and immediately asked if he could borrow our outdoor furniture as he was planning to entertain family, which he later did. But the biggest problem--other than the lies at the time of the booking--was upstairs. There was a toddler who spent hours doing wind sprints up and down the uncarpeted floor, and soundproofing was minimal. So, between the garden party next door and Junior Jetrod overhead, we did not have a restful late afternoon and early evening. After 9 pm or so, things quieted down enough to eventually fall asleep. Hotel staff did its best to make things better, and I was permitted to cancel a second night without penalty. But we never should have been there in the first place. Had the reservations agent told the truth, I would have looked elsewhere.

Great location to downtown Sausalito! Zachariah checked us in upon arrival and provided several…read morerecommendations for our stay along with a map! Great customer service and rooms are cute!

This is a good value hotel for the area and the location is great if you are going to Muir Woods or…read moreMt Tamalpais. It's also right along a hike and bike trail and has a few free bikes for you to use. Rooms were relatively quiet although sometimes other guests can be quite loud in the hallways.

can't imagine a business relying on hospitality being this inhospitable…read more They share a parking lot with a restaurant. We pulled in via the left side and wrapped around to find a spot. Once we did, there were no "no parking signs" for our spot. Fast forward two hours we have a stolen car and are out $700. I can see that happening if a car is left for an extended period of time. But this was not. I was a loyal IHG customer until now. To top it off, the contractor they used to steal my car made fun of my visual disability.

Easy check-in, pricing fair. I generally stay at the Inn Above the Tide. But this was a very…read moreimpromptu trip, not planned well on a holiday weekend. I had just spent the night in San Jose at an amusingly sketchy hotel, so my expectations were pretty low. This lil lodge is a great location, easy access. Eateries and markets are down the street. Yes, my shutters could use repair, but they were still functional. Room was small, but cozy, fit the bill. Microwave worked, TV, small fridge was nice n cold. For folks not used to traveling, a lot of rooms have single cup coffee makers (just google it if you need help figuring it out, they're pretty simple). To be honest, for the price, being one of the few places in town that still had a room, I wasn't expecting coffee, a fridge, or a microwave, so that was a pleasant surprise. Parking is easy, getting in and out of the property is easy. Yes it is older, so just by virtue of age, you're likely to possibly hear your neighbors shower, or to hear some creaky floors if you're on the bottom floor. It's near water...as someone who lives at the beach, this means bugs might come visit. Knock on wood though, this stay, I haven't yet seen a critter, and thankfully my pup has great ears and a great sniffer, so hopefully would give me a heads up if we had friends. But truly, even the highest end hotels have critters...again, you're near water. I haven't yet taken a shower, but again, my previous hotel started my day with a cold shower and a bar of soap, so my expectations are low. Just happy to be parked outside the room. The room smelled and looked clean when arrived, so that's what mattered most. If you have concerns, check out your room first, and bring up concerns immediately. Anyone can complain online, but if you need assistance, address it immediately. Staff seems friendly and willing to help.

The Muir Woods Lodge was an experience. We stayed there for one night: Saturday, April 25, 2026. On…read morebalance, it wasn't particularly good, but neither was it particularly bad. It was on the budget end of the scale, which might be the first clue that things were not going to be fancy-style. The property is clearly old and tired. First, let me enumerate the positives. The location could hardly be easier. It's on Highway 1 just off Highway 101 in Mill Valley. And considering the location, our room was surprisingly free of road noise, probably because it had newish dual pane windows. The bedding was clean, and the bed was pretty comfortable. The door lock was of a new and modern design. The clerk that checked us in was very friendly. Lastly, the toilet and sink appeared to be fairly recently upgraded. On the minus side of the ledger, the TV did not work. The bathroom is small. There were stains in the tub, and the floor of the tub flexed underfoot. The (fairly recently upgraded) toilet did not flush correctly. There are no towel hooks, rods, or bars to hang towels on. The hot/cold controls on the sink are backwards. The room smelled of stale marijuana smoke. There were scorch marks/burns on the desk. There was no breakfast as advertised on the website. There was no hair dryer as advertised on the website. Two of the ceiling light cans did not work. The walls are thin enough to hear conversations, the neighbors' TV, and more. There are numerous dings and scrapes in the walls and doors. The toilet paper was nearly thin enough to see through. There was no kleenex in the room. The sink stopper was missing. There was no phone in the room. There are a few things that I can only classify as weirdness, although they could probably serve as a indicators that this is no 5-star facility: The website is incomplete, with many pages showing the default web page language ("Lorum ipsum dolor sit amet..."). The contact email on the website is "info@example.com". The clerk sits in a plexiglass enclosure. There is a poster displaying the potential signs of human trafficking next to the clerk's enclosure. The bathroom has mounting hardware for fixtures that are no longer installed (former light and hair dryer mount?). The blinds were broken, missing the rod that connects all the slats together. The electrician seemed to leave the jobsite early, leaving an electrical box without a cover (possibly the reason the TV wasn't working). Would we stay there again? The Muir Woods Lodge would not be our first choice. It would not be our second choice. It would not be our third, fourth, fifth, or sixth choice, either. But if we absolutely had to stay in Mill Valley, we might be willing to stay there again, if the alternative would be to sleep in the car or on a park bench.

The Fireside is not a motel anymore. It has since become a low income housing collective. Too bad,…read morebecause it looked kind of creepy and cool. Now it's too creepy and not cool for a motel, because...it isn't one.

we needed a room near Muir Woods and arrived with no reservation. The front of the motel was not…read moreimpressive, but the rates and the room were. They are in the process of a renovation and our room, though very small, was clean, new paint, flooring, bedding and had recently been renovated. It was very efficient and had a large flat screen TV mounted opposite the king-sized pillow top bed. The bed was comfortable and the TV got all channels, including HBO. The value for the money was key for us so the newly renovated room was a pleasant surprise. I would highly recomment it.