Went to Lithia Ram in Billings to look at a used truck. We really wanted a new one and after a…read moreonce over of the used truck we told the salesperson, EJ Ross, we wanted to look at the new one. EJ was great. He didn't push anything we didn't want and understood everything we were asking for. We now have a great new truck and made the buying purchase easy and actually enjoyable. We will definitely come back to see EJ again if we need a vehicle. If you need one, go here and ask for him!

The worst mechanic experience. My quoted one hour diagnostic took two days and then the service…read moreitself was supposed to be one day and I waited from Friday till Wednesday. Nobody contacted me and when I did call I was met with many excuses. I understand sometimes parts are delayed or issues arise but nobody made me aware of the situation and Justin the technician was never available. 0/10 stars

TKO and Keegan, helped my 16 year old daughter buy her first car. Keegan was extremely friendly and…read morehelpful and gave her a good deal. The car was freshly cleaned when we arrived, had a recent oil change and new tires. It was a good experience and I would highly recommend Keegan.

From the owner: TKO Auto is your friendly neighborhood car dealership in Billings, MT. We offer a diverse selection…read moreof quality pre-owned cars, trucks, SUVs, and motorcycles to meet various preferences and budgets. Our mission is to provide a new and refreshing purchasing experience, making the process simple, transparent, and enjoyable for every customer. With a diverse selection of meticulously inspected vehicles, we're committed to helping you find the perfect match for your needs and budget. Backed by expert knowledge and a passion for automobiles, the TKO Auto team is here to make your vehicle-buying journey exceptional, reliable, and straightforward. Contact us today to get started!

Bought a f150 back in December 2018 Everyone was very nice…read more Turns out it was just the run of the mill sales team ploy. Our sales person Jennifer was good and i left a positive review at that time. Now 6 months later the truck has 6000 miles on it and not to happy with it. Average fuel milage is 16.7 mpg sticker says 19mpg thats 13% less than sticker. The security system is a piece of crap and defaults to all sensors, inside and out. My dog sets off the alarm constantly. The auto start/stop is a totally bad idea. Engine Shuts off at red lights and restarts when you take you foot off the break peddle. The future service bills will far out weigh the few pennies you may save in fuel. Total joke.! Transmission seams to shift harder than expected. All i get from Jennifer and dealership is sorry your not happy with your new truck. Should have bought a chevy

We took our truck in to get blower motor fixed. We told them what the problem was, yet they still…read moretried to charge a diagnostic fee. The service guy told us they ordered the part- then a week later was told by a different service man that they had just diagnosed that it needed a new blower motor and would order it. They backed into our truck with another truck while it was there - they buffed out where it was hit and washed that spot only. Didn't even wash the rest and never even apologized. They disconnected the wind shield wiper while repairing it and didn't fully reconnect it. So it blew off when we went down the road. Horrible shop experience- will Never use them again!!!

Our salesperson Tom Hite, went above and beyond to help us with our purchase. We're from a…read moredifferent town and he kept up with us over phone and text to explain all the details and even sent me videos of the entire car inside and out. The best buying experience I've ever had. The rest of the staff we dealt with were exceptional as well. Overall, a buying experience I'd like to do again.

We had our Winnebago View at this dealership to have the alternator replaced, it was an emergency…read morebreakdown as we were on a roadtrip. It took about 10 days for the repair. The work was completed. However, while our vehicle was at the dealership, they either failed to lock the RV or someone with the key (no forced entry) went through it and stole all of our valuables, including golf clubs, a vacuum, various smaller items, they also stole our e-bikes, using a power grinder to cut steel locks. It was parked in an area with no camera coverage. No forced entry, the right tools, the right timing, no camera.... Makes me wonder??? The dealership offered no responsibility for their negligence, my attorney says I could file a suit and likely win, under the Montana bailment and reasonable care rules. Still an option.. So be ware of this location our experience was not great.

I would never recommend them after the experience I have had. My wife andI would not recommend Bob…read moreSmith Motors under any circumstances at this point. My wife and I purchased a brand-new 2023 Mazda CX-5, and initially we were very happy with the vehicle and the buying experience. However, our experience after the sale has been extremely disappointing. In early November, we contacted the dealership to cancel our extended warranty. We were told the refund would be processed and sent by the end of November, which we felt was reasonable. November came and went, and no refund was received. I left a message with Mike and never received a return call. My wife also called multiple times, leaving messages that went unanswered. Eventually, we were put in contact with Kevin, who initially addressed my wife's questions and assured us the issue was resolved. Again, we waited--but still no refund. Now, at the end of December, we have yet to receive the refund. My wife has continued calling with no resolution. When I finally spoke with Kevin directly, he stated he was not aware that my wife had canceled the warranty. After our conversation, he told me he would overnight the check. He said he would send me with a tracking code, and I still have not received this. The check has still not arrived. At this point, the lack of communication, follow-through, and accountability is unacceptable. I would never recommend any Bob Smith dealership after this experience. I will be sharing this experience on every review platform available and will continue contacting the dealership until this matter is resolved.

This was by by far the best experience I have had buying a car. I use to work at a local dealership…read moremyself and Matt and the Bob Smith crew were fantastic. We will never go anywhere else to buy another car or to get our vehicle serviced! 100% recommend!

after a little bumpy road we ended up buying a new car from them. Claw Tillman was the best car…read moresalesman I've ever dealt with super helpful and very knowledgeable about their cars. he knew everything about the model we were buying. can't recommend him enough.

BE AWARE BE VERY AWARE!! I have found the Billings Auto Group Kia to be a very very shady company…read more We purchased a car a year and a half ago, had to sell it because it was garbage. We thene went in to Kia to get our reimbursement of insurance, gap, service insurance and two or three other prepaid items, for the sold vehicle. We have now been waiting FIVE months for the reimbursements, in the five months they have ignored my phone calls, They have changed the contact person and did not notify me. I call one or two times a day, but they do not seem to care, They are absolutely ridiculous, I am now forced to go to the State Department monitoring Auto dealerships to get support. It has been a lot of work and stress to just receive a reimbursement, due back to me by law! They certainly had no problem charging me will over $6000.00 good morning for these items during the purchase.

Carmart purchased my vehicle after using the kbb link to sell my truck. I recently relocated and…read morethe truck was in the shop being repaired for damages from a deer. Since I didn't want to fly back and drive the distance to the East coast again I decided to sell the vehicle remotely. Initially we went back and forth over the price. I was offered more using the Edmunds site brokering the deal elsewhere however Carmart360 was closer to the shop doing the work and they did come up on their offer based on the Edmunds offer. We started discussing the sale price March 24, 2021. we agreed on a price and they took possession of the vehicle April 9, 2021. As I'm remotely doing this they sent the paperwork and I signed and returned it April 14th, 2021. They paid the lender next day, and the deductible to the autoshop from the sale price. Which was super great and so convenient. I was told they would send the remaining payout to me once they received the lien release from my lender. So I waited..... called and was told it's policy and their hands are tied. So I waited..... and I waited some more. I have contacted my lender and the dealership multiple times. Lender informed me they need a fed ex acct number to overnight and a letter from the dealer stating they would not cancel payment if title was released early. I sent the sales guy a text notifying of this. Asking to expedite the matter, I planned to use the payment as the down on my replacement. Today May 7th On star notified me the account on my truck has been cancelled in my name. Someone has purchased the truck. Yeah!!!! I called the dealership since I would assume they had the title as they sold the truck. Nope I was wrong and informed so. Here is where my 1 star comes in. 1.) They took possession of the truck almost a month ago. 2.) The attitude I got a month after they took the truck and I finally called to say I would like my money. 3.) I left both sets of keys in my truck and was informed only one was in there and I would need to pay out 250 to replace the second set. I was warned by other dealerships they pay slow but had I known I would have sold else where or picked up my truck. I also would not have suggested their buying services to 2 people. If I were ever to return To the area based off the conversation and attitude from Daniel, I would purchase elsewhere. However if you don't need the money within the next month and a half, and you want to deal with a whole lot of back and forth then it's maybe 3 stars. If you enjoy getting attitude from a used car sales manager when you call to figure out Why how They can buy and sell a vehicle before you are even paid out this is the place for you. ‍

My wife and I bought our new (to us) car here. They really were very helpful in the whole car…read morebuying experience. They priced the car we wanted very reasonably so we were very happy with that. The salesman was not pushy at all and was nice to deal with (which is pretty unusual for a used car salesman). So overall they are very good and had the right car for us.