This has nothing to do with this particular Autozone. It is the total Autozone system. I bought a…read morebattery and had to split the cost between two cards. Autozone system took the first card and then froze the system so it wouldn't work on anything else. Went to get my money back since it cleared my account and they can't find where it posted on their system. Stood in line and on hold for over 40 minutes while corporate kept saying they saw nothing and giving the manager phone numbers for her to call. In the end, she had to leave a message with the details and I have to wait 48 hours for them to determine if I in fact get my money back and then, if I do, another week for them to return it. While it is not this store's fault, I will not walk into another Autozone after this is settled.

Helped me remove and install my jeep top after it got broken into. Would shop here again. Thanks…read morefor everything!!

My visit was super fantastic. Found what i needed and…read morepurchased what i wanted and did what i had to on my Jeep. I always find stuff i need here as far as automotive parts go.

Have used O'Reillys on a number of occasions. Always courteous and helpful. Last time in was just…read moreto have a code read and the young lady was very pleasant and said sure, we can do that for you. I'll be going back for parts when I need them.

I showed up at 7:55 to buy a part and the doors was already closed. I advised I created a pick up…read moreorder and they said there is nothing they can do as the store is closed. Im broke down and this is the closest store. I wont purchase again from this store.

My husband and I are from out of town. Our battery died and we ended up replacing the battery and…read morealternator. David (store manager) was so gracious. He went out of his way, to help us troubleshoot the problem, and find an alternator. He was able to use his networking skills to get the alternator shipped to Amarillo the same day. I couldn't have been more happy with his customer service and knowledge.

On 7/11/25 I went to buy wiper blades, battery and visor. There was one customer being helped &…read moreanother waiting. Another man walked in behind me. After several minutes, the asst manager walked in from the back. He didn't acknowledge or offer to help customers. When the phone rang, he didn't answer it and seemed put out when his new underling (the kid waiting on the customer) needed help directing a phone call. At that point, I left and went to Auto Zone where I was waited on and treated like a valued customer, even though I am a 67 year old woman.

I went to the O'Reilly auto parts on West Amarillo Blvd to get a wind shield wiper and the manager…read more"Ben" installed it but turns out I didn't need the wiper it was my wind shield wiper motor which was broke, so the manager came back out in the rain and used a wrench to tighten it then my wiper motor started working. I highly recommend the manager "Ben" at the O'Reilly auto parts on West Amarillo blvd

Very helpful but also hypocritical. There is a sign on your door saying masks are required but none…read moreof the 5 employees I saw were wearing one

They really helped us out in a pinch. Our car broke down while passing through, we had it towed to…read morethe repair shop but we couldn't go and get the part. It was past the time that they send their delivery driver out on errands but I explained our situation and their response was, no problem. They brought us the part and saved us a lot of time and money. Thank you!

Trevor the manager was unwilling to accept my return for even store credit on my unopened wiper…read moreblades because I didn't have the original receipt. He was unprofessional, unwilling and not looking out for me the customer. Very unprofessional and sets a bad standard for a company with clearly better expectations than he is willing to put forth. Very disappointed in Trevor.

Driving through from Indiana and Andrew was the best. We love Andrew. Was super knowledgeable,…read morefriendly, and even recommended a few local eateries to check out after helping me add fluids to my car. If you want to go to a place that has great customer service, this is the place.