I initially brought my daughter's car in for an oil change before she headed out of town, and from…read morethe moment we arrived, the customer service was exceptional.
Before I even walked inside, the staff noticed I had parked and immediately came over to ask if I needed any assistance. Everyone was friendly, attentive, and genuinely welcoming. While I was waiting, they even offered me a bottle of water, which was such a thoughtful touch and made me feel like a valued customer.
David was phenomenal! He was knowledgeable, professional, and took the time to explain everything clearly, including the services and pricing. What I appreciated most was that there was absolutely no pressure to purchase additional services. They were honest, transparent, and treated both my daughter and me with kindness and respect from start to finish.
The service was incredibly fast, the facility was clean and well organized, and the entire team worked together seamlessly. It's refreshing to find a business where customer service is still a top priority.
I normally take my vehicles to the dealership, but after this experience, I can honestly say Strickland Brothers has earned my trust and my business. This will be my new go-to place to take my vehicles for oil changes and car inspections.
A huge thank you to David and the entire team for making this such a positive experience. If you're looking for fast, honest, knowledgeable service with outstanding customer care, I highly recommend Strickland Brothers.
