My wife stopped in on Thursday, March 23rd. She was met by an overweight man with a strong country…read moreaccent, who seemed infatuated by her Florida tags. He kept saying very loudly "she's from Florida" (she grew up In Waynesville, not that it's relevant). He then quoted $150 for an oil change. My wife said I hope you haven't started raining oil yet, please close the hood, and I'll go somewhere else. When she arrived at the somewhere else, they pulled out her air filter in advised her that it appeared to have been dipped in old oil. They checked the airbox to ensure that there wasn't a discharge, and it was not. It appears that the overweight gentleman that I referred to earlier, was trying to get some extra business by dipping a brand new air filter (I had installed it less than two weeks prior) into a vat of used oil in the hopes of an upsell. I emailed the "corporate office" (it's an AOL email lol) and got no response. There are better people and places to do business with.

Had oil changed on 6/2/23 at Waynesville NC, Dellwood road location. Took close to an hour to…read morecomplete Saw tech wiping off my motor profusely. Stench of oil burning off still a day later. Found oil spillage all over the top and sides of motor. $116 for an oil change and they can't even do it right. Or even inform me of the spillage at check out. And have to be subjected to Duck Dynasty on their in-house TV. They suck. Never again.

Took care of my flat tire quickly and cheaply. I had a flat tire at the hotel and they offer me…read moreoptions to fix it. Did not have to waste all day like other places.

Awesome people. Good prices. Positive experience every time. Add them to your contacts for vehicle…read moreservice and y'all be happy every time.

Wow! I Was pleasantly surprised. Was in a rain storm on the highway and naturally the wipers fell…read moreapart. A quick (random) google search gave me this place. On arrival I saw loads of cars and figured they would Tell me they didn't have the time but went in and told them my problem. After a Few minutes the service person came out and swapped the wipers! probably 15 minutes time total. It took longer to pay because they wanted my name address phone, etc. I had an Excellent experience!!!

Thanks so much to Brittany and the gentleman who plugged our tire so quickly and kindly. This is…read morethe second time we've gone to Triangle in "car distress"--this time was a bolt in our front tire! These professional folks squeezed us in, fixed us up, & sent us on our way--as happy and loyal customers again!

I have used them for State mandated inspections and bought a set of tires once. They price matched…read moreon the tires and got me in and out in a reasonable time for the inspections as well as the tires. So, I have no complaints about the services I requested. I cannot speak to their maintenance services. Their reservation times can be a bit iffy because when I used them the reservations were handled by some type of clearing house, not the store.

NEGATIVE 0 . on the road to kentucky from myrtle beach, needed tire and or rotation to put donut on…read morerear of car.. made appt in waynesville for 4pm sunday.. got off hwy..drive out of the way and it was closed .. called them back and the girl making appts didnt know they werent open on sundays.

I needed a key for my car tires because I wasn't given one when I first purchased the vehicle…read more When you think about it why do you need a key for tires? I stopped in at Singleton's tire and met with Chris. He was so friendly and accommodating. He gave me a key for my tire and didn't even bother to charge me for it.....impressive. I do plan on going back there again for more car service. I loved the customer service I received.

I was charged $211.60 for a headlight bulb which NAPA and Advance Auto lists for $104 and you can…read moreget online for $19.99.

Great service. Chris was personable. Changed oil and was honest about what needed to be done! Will…read moredefinitely come back

Just want to post a note of gratitude for Paula and Brent who helped me out yesterday. I stopped in…read morefor an oil change that they did. But, my car would not start after the oil change. It had done this previously. They were super kind to get a car battery they had in their personal car and Brent hooked it up and jump started my car. This may sound small or trivial to some but, it was not to me. I truly appreciated the kindness they gave me. Thanks Brent and Paula!

Helped me out big time! Great service and helped get me answers quickly!…read more Would highly recommend checking these guys out with any car needs.

I was passing through this small town when my Jeep Wrangler's sway bar link broke after hitting a…read morepothole. Of course, it happened on a Thursday night when everything was closed, and I was seriously worried about getting back on the road in time. First thing Friday, I drove up to Empire Automotive, explained what happened, and they jumped right on it. The mechanic checked it out, explained the issue clearly, got the parts quickly, and had me back on the road in no time. It's rare to find a shop this responsive, especially last-minute, and with such great service. If you need any mechanical work done--whether you're local or just passing through--I couldn't recommend Empire Automotive more.