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    Bluespan

    Bluespan

    2.9
    (87 reviews)

    2026-08-17 They had another big system-wide outage for about…read more12+ hours (my estimation based on when I first noticed the outage) last week. And in my area, there was a briefer outage a few weeks ago. All-in-all, they have not responded properly to the other two big system-wide day-long type outages we had already this year. My definition of "properly" would be that they build in redundancy to their system, so that their service will continue uninterrupted even when their Phoenix supplier breaks down. At this point I have to question the truth of the "99.9% uptime" they are claiming on their landing page. They continue to do certain things very well (call quality on my voip system is good for example aside from the outages, and the technical support agents I've spoken with have been generally helpful on various matters). I really should lower them to about 2.3 stars (rounded down to 2 stars) for the last 8 months, and then raise them back up to 3 or 4 when they announce that redundancy is in place and has been properly tested so that, in theory, these outages will become much more rare. But they seem to say they have actually been working hard for a long time now to install redundancy via New Mexico, and they seem to believe it is just around the corner. I'll give them a week or two more to finalize on this, one way or the other.

    Service goes out fairly regularly, and is out for a long time. No customer communication when that…read morehappens.

    Verizon

    Verizon

    3.0
    (18 reviews)
    $$

    The agent who assistant was very informative, providing me with a great plan and some perks too. I…read morewas able to upgrade my phone as well as my Apple Watch and I'm saving a lot more money than the competitor that I was with. I'm glad I respect to Verizon. I have them for years

    Verizon corporate is what is on my mind today. I just got off the phone with their Tech coach,…read moreabout a phone I purchased for $200.00 (remember that amount) I also purchased the insurance for the phone. When I originally purchased the phone, I tried to activate it, I got a system error. That was approximately a month ago. Fast forward to today. I went to the corporate Verizon store to have them activate the phone. They could not activate it either. Same system error I got a month ago. In that intervening month, the phone got a pinhole in the lower right corner of the screen. Which of course gave Verizon all the excuse they needed to deny replacing the phone that has not worked since day 1. Let me reiterate this...Verizon ( a multi million dollar for profit company) denied to replace a $200 phone that they confirmed had not worked since the day I bought it... I have never had this experience with Verizon before this, & I do not think that I will be giving them the chance to do it to me again. I have been a loyal customer of Verizon for many years now. Yet I now find myself questioning that very loyalty when the that loyalty is obviously not returned. It is with a heavy heart that I can no longer recommend Verizon as an honorable company. Corporate greed & the almighty slavish adherence to capitalism at the cost of everything else. Had cost them my good graces & any future business that I might have given them. In fact I am seriously considering taking my existing business with them somewhere else as well.

    Strickly Digital - isps - Updated August 2026

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