To weather any storm it's a must " Go down" to Sundown....Year's of excellence serving our…read morecommunity..... Quality brands for all " IN THE FAMILY" Quality pricing.... Quality warmth.... A-1 in our family......

I went to this store to get a new pair of mittens and the customer service was impeccable. While I…read morewas there I said one of my old mittens ripped and they swapped them out because of manufacturing defect. I will be back for more because they took the time out to above and beyond. Not just for a sale.

Really great selection without having to deal with the lines at Lowes or Depot. Got some very…read moreunique plants, including a pineapple! Will definitely be back.

We found a great place to get our Christmas tree! My wife and I frequented this family-run gem…read moreover the summer and were impressed with the quality of the plants and vegetables and so we returned again to purchase our Christmas tree. We're very happy that we did! Not only were the trees some of the best we've ever seen, but the young man that showed us the trees was super helpful and then took great care when he tied it onto our car. To top it off, the trees were very reasonably priced.

Worth Reading: I have been a pool owner for 16 years and a…read morecustomer of Leslies Pool Supply in Commack. I had a problem this year (for the first time ever) with my pool holding chlorine, where after 2 hours of shocking (Using Leslies Power Powder Plus, which they say is the best you can get), the water registered ZERO free and ZERO available chlorine. Leslies tested my water and all other readings (CYA, TA, CH, ETC) were fine. They tested for Nitrates (Something I had no idea about) and told me it was 30 ppm and I had to drain 3-4' of water from my pool to dilute the Nitrates. I mistakenly listened and did this, causing me to have to re add stabilizer and calcium hardness up (over $200 worth), at my expense, not to mention the expense of adding water. Shocked my pool again. ZERO Chlorine after 2 hours! They now suggested that I drain the entire pool and refill it. I THEN WENT TO CHEMEX in Smithtown for another opinion. The owner, Charlie, suggested I try his liquid chlorine before doing another thing. He said my pool calls for 2 1/2 gallons but "just use 2 gallons" at a cost of $10... Low and behold, My chlorine held for 15 hours already. The problem was that, in my opinion, Leslies chlorine that I was sold, is sub par. The water was fine. I do not blame the young kid who tested the water. I blame Leslies "training" and questionable "methods of operation". I highly recommend Chemex in Smthtown. The owner is an honest, straight shooter, his staff is competent and properly trained, and his ELECTRONIC water testing equipment appears to be far superior than what I have been subject to elsewhere. If you want honesty and a fair experience, look no further that CHEMEX , 400 W. Main St, Smithtown.

At the end of last season my dolphin robotic pool had one of the gripper tires fall off and…read moreneeded to be replaced. so I took the unit to replace the one tire and do an overall evaluation of it. after four days they gave it back to me paid $65 everything was good. Got home put it in the pool that same afternoon the rubber bands came off. went back to chemex for a second time. The guy said that something internally was cracked In the main frame another $350. picked it up everything was fine. Put it in the pool and the entire cover from the main frame that he replaced came off inside the pool. picked up the cover and bring it back for a third time. they didn't charge me. brought it to my house again after an hour of using it the same rubber tracking bands came off and now I'm back there for the fourth time. It's my understanding that Billy the technician doesn't work directly for the organization and is overwhelmed with many service calls. Seems to have a lot on his plate. To many customers waiting in line for repairs and only one tech to handle all of them. I'm going on my third or fourth week without having my pool, but regardless of that I'm getting the impression that this company is not the right company for maintenance on these robotic cleaners. Thanks, Chris.

We were having a big family party this weekend and the Polaris pool sweep was broken. Our pool…read morebottom looked awful. I took the Polaris to Mark, store manager, at Leslie pool on Main Street Smithtown and told him my problem. He realized they didn't have the part I needed in the store so he said if I came back in an hour he would go the to Commack store and get the part and repaired it for be before my guest arrived for the weekend. He said it, he repaired it and that is customer serviced above and beyond. Thanks Mark, very grateful. Barbara Crane Smithtown

Staff is super nice. Came in with two kids to look at pool toys and the woman working could not…read morehave been nicer to them!

I've taken my bike to Chris a few times now. He is knowledge and friendly. He got my ride back to…read moreme really quickly each time and I really appreciate the effort. I can't see myself going anywhere else.

I went to this shop to purchase something for my sons bike. After speaking with the gentleman there…read moreinstead of selling me something he suggested that there was something I should try before buying something. Went home did what he suggested and it worked. He very easily could have sold me something and decided to be a good person and told me what I was doing wrong for free. In tough times like this people like that are gems. When these kids grow out of their current bikes I will be purchasing their new ones here. Thanks.

It's a really cute spot with fresh flowers and fresh fruit. I love stopping by & picking up some…read moreplants as gifts ect. The parking situation is a pain though because there is hardly any space ect

Great selection;friendly staff Found what I needed. Seems to…read morebe in stock of everything they carry

Arbitrary pricing. I can understand some new and higher end items are more expensive than the…read moreothers, but these should be tagged as such, as some are in this store. I brought up 2 sweaters and the cashier told me they were $7.99. when I went to pay a different cashier looked at them and said they were $14.99. I told he lr what the previous cashier said, and she clarified that the sweaters were $7.99 AND UP. I got the feeling they were pricing things that weren't tagged on the spot, just by 'looking' at them . Not a good policy for shoppers, if an item is not clearly marked, it should just be the set price

this is not so directed at the store and the people of their warehouse in Hempstead New York. The…read morepeople are very rude. They get nasty with you. They have an attitude as soon as they start to talk to you when you're trying to do good for the last fortunate and they make it seem like it's a nightmare people don't know how to talk to people. They look at it as we really don't want you to help out the less fortunate but they make it seem like they care about you they don't it reflects on the service you get and the way they are at the service center. I live in Patchogue,, New York and they are nasty. You'd be better off going to the ones that are actually for the veterans because everyone goes here for the tax write off it's not worth the headaches and a nightmare and the disrespect. That's how I feel considering I recorded my conversation with them and the lady is very nasty towards me two of them they don't even care about how your medical health is or anything. They just care bring any items and we wanna know and you give them exactly what they want and it's still not good enough. Go someplace else do yourself a favor. Respect this everything and people on the phone the way they talk to you reflects on their business.