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    Leslie's Pool Supplies

    3.3 (13 reviews)
    Closed 9:00 am - 6:00 pm
    Updated a few days ago

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    8 years ago

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    3 years ago

    Staff is super nice. Came in with two kids to look at pool toys and the woman working could not have been nicer to them!

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    5 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    8 years ago

    $21 for chlorinator o-ring. Should be around 3 dollars. Definitely price gouging!! If possible I would give it half a star.

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    6 years ago

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    9 years ago

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    7 years ago

    Brianna helped me understand the problem with my pool and how to fix it! Great help! will be coming back for her opinion on things!

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    7 years ago

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    9 years ago

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    Chemex Pool & Spa Supply

    Chemex Pool & Spa Supply

    4.5
    (8 reviews)

    At the end of last season my dolphin robotic pool had one of the gripper tires fall off and…read moreneeded to be replaced. so I took the unit to replace the one tire and do an overall evaluation of it. after four days they gave it back to me paid $65 everything was good. Got home put it in the pool that same afternoon the rubber bands came off. went back to chemex for a second time. The guy said that something internally was cracked In the main frame another $350. picked it up everything was fine. Put it in the pool and the entire cover from the main frame that he replaced came off inside the pool. picked up the cover and bring it back for a third time. they didn't charge me. brought it to my house again after an hour of using it the same rubber tracking bands came off and now I'm back there for the fourth time. It's my understanding that Billy the technician doesn't work directly for the organization and is overwhelmed with many service calls. Seems to have a lot on his plate. To many customers waiting in line for repairs and only one tech to handle all of them. I'm going on my third or fourth week without having my pool, but regardless of that I'm getting the impression that this company is not the right company for maintenance on these robotic cleaners. Thanks, Chris.

    Chemex was great in doing a water analysis and giving me the chemicals I needed to get my salt…read morewater pool quality to where it should be. They gave me the proper selections and advised the timing and order for the use of the products. They did not try to oversell me and took the time in a busy store to explain what they were doing. and how it would affect my water quality. I would never go to a chan store where the quality might depend on which young person handles your water analysis.

    Provenzano's Power Equipment & Garden Center

    Provenzano's Power Equipment & Garden Center

    4.4
    (7 reviews)
    $$$$

    I very STRONGLY dislike writing reviews. They're a waste of my time. We pay people to sell good…read morestuff and fix it when needed, with minimal questions ask. Snow Blower: Honda HSS928A w/Tracks. Just prior to 02.19.2024, I went is and told Evan and "John PETER' what was going on with it. They diagnosed the problem and got me on the right track (no pun intended). Lawn Mower: Honda 2162SDA w/clutch. I inherited this from the prior home owner when I moved in approx 2 years ago, in the shed. At some time, I believe the prior owner switched to a lawn service in the end. This year I began finding some added things to sort through. The lawn mower? What the heck. With some starter fluid it ran for about 10 seconds and cut out. I brought the mower in to John, this time. He recommended the right fuel. He said it may be the carburetor. It was. They had a delay getting the replacement carburetor part from the Honda distributor. Delays always increase my focus toward my end mean. I read a prior review from 20012-13 and spoke w/ John Peter. He was thorough, straight-forward and honest, there's some repetition, I know. Over the added time frame, John-Peter gave a call to me, if the manufacturer was delayed and they were. This is where some people stick their heads in the sand. They didn't. I received a call from John today that the mower was ready. He said Matt D., he's sort of important sometimes, hadn't seen a carburetor in this condition. To me it looked like saw dust (it wasn't) by the intakes. Matt did other stuff. Replaced a cracked fuel cap that I would never have seen. He did other adjustments while it was on the table. Thanks. Bad news travel fast, good news does travel faster.

    I cannot say enough nice things about Provenzano. I brought in a Dewalt Battery Drill that I…read morethought the chuck was broken. They looked at it for me and found it was just rusted inside. They cleaned it out for me and within 10 minutes it was working. They refused to charge me for this. I have gotten my snow blower tuned up there as well a few years ago. Still working perfectly. It is so nice to go into a small family owned business that does great work and treats you so kindly. Great place!!! I highly recommend them.

    Bilt Rite Pools

    Bilt Rite Pools

    4.3
    (6 reviews)

    My pool was installed 12 years ago by the team of Steve and Mike. It continues to provide…read moretremendous enjoyment to my entire family. They always comment how nice the pool liner feels on their feet as opposed to gunite or cement. Over the years, I have required items to be repaired which was accomplished with pristine service. Most recently, I was offered an upgrade to my phone remote access. I seized the opportunity. I control all with the aiming Logic App. It also includes light shows, which was another upgrade. I have to admit, friends of mine with pools do not have the same bells and whistles on their pool as I have although paid many times more. The team of Patty, Steve and Mike are such a pleasure to deal with. I give them my highest recommendations. Before you make a final decision on your pool, call Steve. Btw, they set it up such that the maintenance is very simple or should I say almost maintenance free except for cleaning. Chemistry balance also very easy, as needed. It is a pleasure to wake up every morning and see my pool shining in the sun. They indeed "build pools right"

    I wrote my first review in 2017. It's time for a follow up review. During the Pandemic, with time…read moreoff from work and everyone having a pool installed, i started to appreciate even more the great vinyl pool installed by Steve and Mike and company. I became a local expert in pools and quality products all learned from Bilt Rite. I remain extremely please with the highest quality equipment recommended to me which continues to allow me to be maintenance free. I do it all myself, except for opening and closing procedures. The quality of my neighbors' pools, although paying much more, was highly inferior and certainly not user friendly. I can control all from my phone, having installed an Aqua Pod and Modem. Sure beats going out every time to turn on heater or filter. As far as service is concerned, when something goes wrong, unrelated to the installation, they will definitely take care of it to perfection. I recently needed a "board" replaced. It was done with the utmost care and professionalism, coming back a second time to ensure it was fully operational. It was also followed up by the office to ensure all worked out perfectly well. There might be a rare occasion of an unsatisfied customer with customer service. I can only tell you that I have never experienced anything but the highest level of service and getting the job done always. Any issue related to pool function is always cared for promptly. If it can be done over the phone then it will be communicated in that manner, otherwise in person. I wish to highlight the main person in charge of customer service, Patty. Her responsibility is huge. She is in charge of keeping everyone on time with their opening and closing of pools, new construction schedule, rare issues with pools that need attention. She does it in the most professional manner. She answers all emails and phone calls in a very timely way and always get the job done. Just remember, when you show respect and professionalism, you will be treated back the same way, to your highest level of satisfaction. I would like to close by saying they know everything about vinyl pools. They have decades of experience. They do not do gunite pools and have therefore developed an expertise in Vinyl and its associated equipment. If you want your pool "Bilt Rite" then call Steve and Mike and Patty at Biltrite pools in Commack.

    Leslie's Pool Supplies - hottubandpool - Updated July 2026

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