We came for our first movie theater experience since COVID hit. It didn't disappoint. The recliner chairs are super comfy, they're heated too! So Lux. The kiosk, for whatever reason, wouldn't print our ticket so we had to get the person at the counter to print our tickets for us. We didn't order food this time, but we usually like to get popcorn, so we'll have to try out their food next time we come. The theater was a good temperature. We almost always bring a light sweater or hoodie just incase it gets cold and it usually does. The rest of the facility is pretty cool. They have an arcade and bumper cars, a suspended playground and skeeball. Bowling too, of course. Check it out, you'd be surprised. $10 for a movie isn't bad. read more

love coming to this place, food and servers are amazing, especially Valerie she always so helpful. Every time we come me and my family have a great time! kiddos love i. read more

Terrible service at the restaurant. This was our 2nd visit. We had to wait a long time for someone to take our order and to seat us and there was only 2 people sitting down eating. Unacceptable and very disappointing for a nice business like that. read more

Service here sucks. "Servers" if you can even call them that, take your order and then never return with your food. Always on their phones, come by and reset the call button and leave. Honestly worst service I've ever experienced. Haven't been to the arcade, but idk if I'll go back. Pretty trashy. read more

Would love to say I have experienced this place as it looks cool but my interaction with them has been nothing short of ridiculous - Made an online reservation this morning at 8:30 AM for two lanes at 2 PM with some friends. By 10:30 AM my wife was running a fever of over 100 - obviously, trying to be a responsible person, I called them to tell them what was going on, assuming they didn't want myself or any of my family who had potentially been exposed to my Wife, we haven't yet been able to get a COVID test yet since places are closed due to the weather, but generally guidelines say that if you or someone you live with has a fever that you should not be exposing yourself to others. George, the manager that answered, told me that it says online that they do not offer refunds for bookings. I told him that I was aware of the policy but that generally these days businesses make exceptions on things in the interest of public health. He told me that regardless of the reason he would not be refunding my $200. I understand policies, but exceptions can always be made. This is pretty awful customer service and even more importantly horribly irresponsible on the part of this company. They are more or less incentivizing people to go ahead and come in so that they aren't just out money. Won't be supporting this company or any of their PinStack locations also owned by Entertainment Properties Group Inc. Beware, don't make reservations online at these places because god forbid something comes up and clearly their staff doesn't know the definition of decency. read more

nice place, nice price. $20/ hr for bowling including shoes. Pros: price cleanliness ambiance Cons: slow ball return couldn't finish game due to time out (1/2 frame short) no time adjustments for finishing a game assigned lane without being asked ( bring a lefty, was at disadvantage) overall, a good first experience but learned a lot for next visit. read more

I'm giving this place 2 stars because of the service (or lack of) we got. It was our first time here and we were seeing a movie. Our theater wasn't open yet so we went to the concession stand and wanted to order drinks. My husband asked what their seasonal rotating beer was and they looked at him like he had 3 heads. They had no clue what he was talking about. No big deal, he ordered a different beer. Instead of handing them to us, they said our server has to bring them to us in the theater. We were confused by that but went and sat down in the lobby waiting for our theater to open. We get in the theater and we order our food before the movie even started. 30-45 minutes go by, and we don't have our food. We noticed everyone else around us were receiving their orders. So now I'm getting pissed. We pressed the call button and it took about 15 minutes for someone to come. It was a different server than the one who initially took our order and we asked what's up with our orders. She said she would go check and never came back. The movie ends and we're pretty peeved. We went to the concession stand and told them what happened and no one gave us an apology, discount etc. We wouldn't have asked for any of those things because we're not those types of people but an apology would've been nice. Then, we tried to purchase game cards for the arcade and none of the machines were working. Apparently their WiFi was down and that's why the card readers weren't working. I get that technical glitches happens but it was shitty timing for us since we did not have a great experience with our lack of service beforehand. I will say the theater was nice and the chairs were super comfortable. But they seriously need to train their staff to be more prompt and professional. read more

If you want a fun time, just go to PinStack. Strike and reel is basically the exact same but more expensive with worse service. There are similarities everywhere you look. The only noticeable difference was the theater aspect of it. The arcade game selection is good, but really annoying because most of the games don't give many tickets. Also, the dining part of strike and reel was a complete mess. From the wait time, to the overall cleanliness of the restaurant. We waited over an hour for one burger and a salad. And the salad came 20 minutes after the burger did. Our server even lied about our food, saying "they are just roasting the bun." Then proceeding to take 30 more minutes to serve us the burger. You could tell the workers were stressed but there is still no need to lie. Like since when did toasting a bun take 30 minutes?! read more

I might be the only drinker here but the bar service is slow as shit. They either talking tooo fucking much or just unavailable/invisible for a long period of time. That's all I gotta say. Other than that, bowling was great. read more

Strike + Reel - Nobody around to assist - Eatertainment Near Me - Garland, Texas

We went here on a random Thursday and unfortunately it was the same week of spring break. They searched our purse which was kinda different when you think of going to see a movie or bowling. I guess in this world some would see that as proactive. The theatre seats were clean and comfy, but the service was terribly delayed. The food, when. It did come, was cold. There was no soap in the bathroom, no paper towels, and I had to give the lady in the stall next to me toilet paper from my stall. The place has potential perhaps with a really good management staff. I don't expect a bunch of 16 year olds to manage the above described issues without being told read more

ZERO stars Came here for a school event on Wednesday and was excited to try it. Planned to eat, drink, bowl and pkay games for 4-5 hrs while the kids played. An easy $300 trip. Waited at the bar for 20 minutes without even being acknowledged. Saw a lot of food being returned to the kitchen and decided to pass on food. Finally ordered a wild acres blonde and a bud light. Wild acres was out and bud light came back extremely flat. We told them never mind and left. You're waaay better off driving to main event. I will never come here again. Everyone that worked here seemed slow, incompetent, and couldn't be bothered to help you. Hard pass. read more

Took my son bowling and arcade rock climbing and bumper cars yesterday and had a amazing time! read more

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The bar has a good atmosphere, good drinks for good prices. Aundre the manager was very helpful and Darrian the bartender made really good drinks. The food was tasty and the bar was being cleaned. read more

Hello!! Today, I went here on a field trip and there was both pros and cons. Pros being I absolutely loved the games and bumper cars! It was a lot of fun! But on the other hand the customer service was awful. I needed a refund for my cash when I tried to refuel my points and the lady very rudely rolled Her eyes and was like "did you not see that it said no refunds????" And I didn't know what to say because if there was no refunds then why was there a refund button??? Right before her this man was like " ughh Tecs can't do refunds" and just walked away. Overall I love the games and stuff but the costumer service didn't do it for me. read more

Staff sucks rude management is horrible Over priced drinks, food was really cold. Do not recommend read more

Love the comfort of their theater and cleanliness. REALLY disappointed with the service. We've ordered ice water with food here before but now we apparently have to order bottled water. This was more frustrating as I had thought free ice water was a requirement by law for any business that serves food. I could be wrong. We also ordered food and an appetizer before the movie. The food came out approximately half way through the 2 hr movie but no appetizer. 3 different employees came to check on us the last hr of the movie. We reminded them of the appetizer all 3 times and with 20 minutes left the appetizer arrived... cold. When I mentioned displeasure and that we had wanted to cancel it, he only apologized and handed me the check. We usually have a great experience here. This time it wasn't much better than an SMG. read more

This place sucks! Overpriced to boot! The movies are a year old . The games are what you can get at nickelrama for a third of the price ! You leave with money left on the card and tickets . Because jolly ranchers are 25 tickets don't matter if You have 22 tickets "save em for next time " Rotflmfao ! Yea keep up with a strike and reel card till next time ! Over priced and logically flawed. Would not recommend . This place aside from aesthetics is crap !! read more

The service was trash, barely any people in there and it took 25 minutes to get a beer. Everything we ordered was wrong and the server had no clue that there were different sizes on the menu. All the staff just seemed bothered to help anyone there. Go somewhere else and spend your money, this place is not it. read more

This is place is amazing, it has a lot of attractions for kids and an arcade including a movie theater and bowling. The food here is DELICIOUS. On Saturday July 1st, This gentleman named Bryan helped my granddaughter during her rock climbing journey and he had a bright smile and an amazing attitude. He encouraged my granddaughter to not give up and to keep on going! Thank you Strike n Reel! :) read more

This is a really nice place. Full of adventure and games. Very friendly staff to be honest. But the dishes are filthy! We called management over to see and tried to return our drinks and she insisted and gave every excuse in the dictionary. She said the glasses were washed in a dishwasher. So what! I wash dishes in a dishwasher. You could see the previous fingerprints of the person who had them first! I couldn't believe it to be honest. I then asked her were her dishes like this at home and she laughed. The dishes were FILTHY! GROSS!!!!!!!! Sticky with film and fingerprints, etc. I will go back but I won't order any drinks from this place u less it's soda and comes in a plastic cup. Just gross!!!! read more

Tuesday is the Dallas Best Movie Deal! Only $5 a ticket! Just saw Cabrini which is an incredible visual and educational experience, as well as the biography of an amazing woman who greatly changed generations of Americans! Popcorn is definitely Well worth full price to see! A Dave and Buster's game arcade plus bowling is also available. Well worth the drive to get there! A full menu includes great popcorn! read more

I absolutely love this place. The food is phenomenal and completely exceeded our expectations. I literally have dreams about the epic loaded fries - don't judge me. We've officially spent a day for every activity over the past month. Thank you to the staff and management for making this an awesome experience read more

No Thursday Night football. but the Bloody Mary's are tasty. And the kid was satisfied.

Perfect place to go with friends for night out. We went here because group of us wanted to go bowling and didn't feel like driving to Pinstacks so we yelped this place and settled. There is so much to do here! From movies, to arcade, to bowling, or to dining in the restaurant, there is literally so many things to do. Staff is pleasant and attentive with quick service. Highly recommend for date night spot with your significant other! read more

Beware of thieves at this establishment. Went for the first time on a Saturday evening for a movie and dinner date with my wife. We had high hopes for this place as it looked very full. I spent about $150 there not including the movie tickets. Monday morning I woke up to a notification showing that a transaction at the bar had been updated to include a $50 tip that I had never left. That was way more than I even spent at the bar! Needless to say I'm very disappointed with the help they hire at this place and won't be returning due to management's lack of judgment with the people they hire. They've lost my trust and my business as well as the business of all my colleagues and acquaintances. read more

The popcorn sucks it's super stale. the food tastes good. I like the seat warmers and the light. And that's about it read more

First and last visit. Went on a Wednesday night for bowling and games Not enough lanes or selection of balls. The games kept us entertained while we waited for a lane. Customer service and food was horrible. If you do go definitely eat before. read more

They are racist and prejudice don't come here ! White people walked in no hassle. My brother who's black was demanded to show ID while walking to the door and others didn't have to . Then when I came I was demanded to show ID and then he lied and said I smelled like weed and couldn't bowl with my family . What jerks won't let me bowl with my family. Never come here if your black they don't like us and will instantly demand ID and look for a reason to deny entry read more

Went to eat at the restaurant. Six of us. Brought two of us our food. About ten minutes later brought three more of us our food. After 5 of us had finished they brought the last meal out. Bar drinks took forever. Fries were cold. Service was terrible. Never cleaned off our table. Went to go bowl and tried to order drinks at the bar. Stood at the bar and got ignored for 5 minutes. Just walked away. This place is dirty with trash everywhere. I could go on and on. This place is in serious need of some leadership. What a disaster! Will not be back. read more

Alrighty then. Here we go. There are so many parts to this one event space it really has to be broken down. Eh weather on Sat night 7pm- parking lot is PACKED! But we found a decent spot in the well lit parking lot. You walk in and everything g is just right there. We stepped up to the I formation desk to get our bearings. Nice fellow out of the quad of people was super helpful in breaking it down for us. Moves, food, bowling and arcade room. We decided to get on the 50 minute waitlist to eat in the food area. Then ordered drinks in the bar area. Strict measured pours- not exactly overwhelming buzz pours. The prices are high IMO for the pour and sized of drink. The bar was rocking and I think we were even served by the bar manager. No two drinks were made the same. :/ Next we headed to bowling area... FOUR HOUR WAIT for a lane at $36/hour...nope to the four hour wait and definitely NO to $36/hour charge.... On to the arcade... it's like a mini version of another well known chain- however we enjoyed with lots and lots of people and activity it didn't feel like a Vegas Casino ( which I appreciated). Plenty of fun. Some of the games were finicky just like other places but the staff were helpful and eventually I realized I just needed to stop playing those. There is all kind of game: pinball, skeeball and variants, interactive shoot em ups etc. All based on a card and points purchased. We walked around a bit to see what the "prices" were before we bought a $20 card.not gonna lie- I was a little addicted to some of the games and did reload the card. Over all it was great fun. Dinner...the hour went by quickly and we got our table. This is definitely where things fell apart. We were sat but the waiter never stopped by. My guy had his beer I had nothing. After about 15 minutes a manager stopped by (james- lower case from Cali) stopped by got me a water and shared our order with our waiter who still hadn't stopped by. Another 15 minutes passed by and we were told our food would be out in about 5 minutes ( and 27 seconds lol). It came out... the Epic Fries and the Big as Texas burger. Epic fries were mostly an epic failure. Plenty of potatoes as advertised. But the sweet potatoes were fried to a crisp, there were no tots, fried jalapeños or bacon ( as advertised). The brisket was sparse and very over salted. We updated the manager on the sitch but never really got what we ordered. The Big as Texas burger was definitely big! The meat was flavorful and the bun a nice soft sourdough. It had the fried jalapeños and onion rings ( also fairly burnt) and came with the tots. The burger was good. My water ran empty and was never refilled in the hour we sat there. The waiter stopped by once to say hey and didn't see him again. james- lowercase did adjust the fries but it was still kinda ridiculous pricing. The only other time we saw the waiter was when he dropped the check and snatched it away just about as soon as we'd put the card in. Overall opportunity 5 This experience 2.5 Will be a great venue for the North Garland once they figure it out. They should take lessons from others as this isn't the invention of the entertainment complex. read more

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Beautiful building.... I've been several times for lunch and everything has been great - stacked nachos, chicken quesadilla, black + blue burger (delicious and juicy!!), Cuban panini (loved it), chopped wedge (way easier to eat than an actual wedge). The staff is super friendly. The theatre seats are SUPER comfy and the game room is MASSIVE!!! Bumper cars, rock climbing, laser tag, an elevated ropes course, pretty much every game you could ever want to play. I haven't been able to check out their lanes much, but definitely would go back for that. read more

Terrible...Terrible ...Terrible... Went ordered food... hour later got 2 sodas and nachos... 30 mins movie about to end get Bill.... but not the rest our food... read more

Food is horrible , half the games don't work and when they do work they take for ever to boot up , the bar is a bunch of rookies the beer was hot the drinks were meh . Man super disappointed ill stick to staying home next time and watching a movie on Netflix ! read more

Movie theater and seats are nice. Don't order the adult or kids burger, they are awful and a fast food burger would be a better choice. Took 30 minutes to get food and it was not as ordered. We were not brought napkins, silverware, or condiments. Had to ask for condiments 3 times and still didn't get all of them. Even though they are making mistakes they don't offer to comp some of your bill. The people sitting next to us didn't get their full order and had to ask for it several times. Arcade appears fun with lots of game choices. Probably won't ever bowl there due to high prices. Overall I would say that this isn't the place to get a meal but an obvious theater an arcade option. Regarding the bumper cars...don't fall for the description On the website....it's a tiny space read more

This is definitely our go to place for movies, won't go anywhere else. It's clean, comfortable and the food is good. Weekends get pretty busy so it's nice to be able to order tickets and pick your seat online. I had to go to Studio Movie Grill in Plano a couple of months ago and it was disgusting, dirty and smelly. So happy to have Strike and Reel close to home! read more

I want to like this place because it's near where I live but the last 2 experiences have been terrible. If you expect your food order or even your drinks before the movie is more than half over then this isn't the theater for you. The service is terrible and even when they brought the order it was wrong. Hope this helps. read more

0/ 10000 do not recommend!! I came 30 mins before the movie to order my food. One hour into the movie it never came. The drinks are trash, service sucks balls and they were not empathetic and horrible. Will never come back. Will go to amc instead!! Beware!!! read more

Wonderful service from James! He made my girlfriend and I some really awesome drinks. Also very knowledgeable about drinks so he answered all my questions when I had them! Ten out of ten service hands down read more

Strike + Reel - Eatertainment Near Me - Garland, Texas

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The concept and place is great for entertainment. However, the food and bar service is slower than Christmas. I've sat at the bar for 30 plus minutes with barely an acknowledgment and still no service. I can count a total of 12 people at the bar, many with drinks already in hand whilst I'm still waiting to get SODA for my kids. Worst customer service ever. read more

Fun time had by all!@! Great for family, large groups, friends meetup spot. Fun filled date night or just came alone for a fun experience. I dare you! read more