I've never been to a movie theater where I had to be searched for weapons by a rude, roided-up "bouncer" like some criminal before entering the building. The entire place smells like sweaty feet and weed. The cocktails had no alcohol in them, were watered down, and took 40 minutes to get for some reason. Why are there only three stalls in the bathrooms for 8 theaters? Seriously, unless you're forced to come here for some tragic, overpriced kid's birthday party, I would AVOID this place. read more

Terrible service. Waitress was sitting eating a meal while taking care of us. We waited 30 minutes for water, 2 of our people never even got a drink. Then when we asked the manager for water instead of pouring us any she just sat down the pitcher. 0/10 stars. read more

Wish I can give this a zero stars from how frustrated I'm from my whole experience there today and in the past but I can't so I will settle for one star. The staff are not attentive at least the one that for some reason I always get in the VIP lounge. He will see you probably only 2 times your entire visit even if you press the button to call for a waiter. The first time I had him was on Father's Day and I get the place was packed so he was probably busy the whole time. But we paid a little bit extra to be in the VIP lounge so we thought we would get a waiter that only had that area. But I guess not since we only saw him about 4 times our entire time there on Father's Day even though we pressed the button way more than that. The second time was today and the place was not overly packed. Just like last time we got the VIP lounge and yet again we got the same waiter as last time. But this time the experience was awful. It took me asking other waiters, pressing the button, and trying to find him to even get a second order in. When I did press the button I had two people that are not my waiter come and tell me to turn off the button and that my waiter will be with me shortly. It took me waiting about 20 mins and pressing the button again to even see my waiter. It took 40+mins to get a shake and by the time I got it the time for the bowling lane was almost up. (Ordered it when my time left on my lane was at 57mins and got it when I had less than 14mins left) read more

Me and my boyfriend went on a movie date night and we got there a few minutes late but Francis, the manager, was able to get us into our seats for the movie and gave us a 11/10 service!! Definitely recommend!! read more

Always something going on with this place. I understand that they can be understaff but when no one puts an effort to reassure and/or put an effort that service is slow. I feel like an idiot waiting for the workers to speed up. Having to wait 30 minutes for drinks at my lane. Then when I'm done. I'm in the line at the bar just to order ONE drink. It takes 20 minutes to just take my order. I had people in my line conversating with me about how we've both waiting an outrageously long time and that we're wasting time on our bowling lane time limit and friends are already playing in the arcade. 20 minutes for 2 drafts is outrageous. Please inform yourself that there's a risk to coming here and depending on their hospitality. You are risking your time and patience. read more

So you are trying to justify "Peak hour" with price gouging. Not only that, the place was empty. Maybe 2 lanes were in use. Lower the price I bet more lanes would be in use. Families looking for activities out of the house and even as simple as a game of bowling and it cost almost $100 for 1 hour. read more

Went to watch a movie last night, the theater was hot. We complained to two people. One guy stated that they've been trying to tell corporate and nobody's done anything. My legs were sticking to the seats. I was sweating. We ordered red wine they came back 4 times with white wine.... Finally after breaking it down we got the red. Ordered twizzlers 1 he later came Back said they were out. So ordered milk duds asked for them 3 times never got them. Final bill Had twizzlers and milk duds on my bill. And white wine charges. Terrible movie going experience read more

Bowling is fine, food is terrible. Eat before you come. Fried pickles could be good if they were warm, pizza tastes like chucky e cheese and wings are basically burned frozen nuggets covered in sauce read more

It was AMAZING, as a student from my school club, we went there after doing our service as helping the community. Then when we got there Sheri Stewart was so SWEET and offered us 2 lanes for bowling, food, and a card to play in the arcades. read more

I actually love going to see a movie there, but last time I went they pulled something pretty bad. I had ordered iced tea that I never got. After ordering it, I asked 2 other people as they walked by if they could check on it. After not receiving it, I just deducted the $5 for the tea off my bill, and wrote "never received it" by the tea charge line. Imagine my surprise when I see on my credit card that they ADDED $10 to my receipt balance. So they stole $10 from me. I keep thinking I will drive down there with the picture of the receipt that I have (as I thought something funny might happen) and my credit card statement, but it's a hassle. This is just theft. read more

I won these in the claw machine.... Except the tiny guy..... The games were reasonably priced read more

Strike + Reel - Eatertainment Near Me - Garland, Texas

Great place for family, group or date night. We enjoyed ourselves as a family with 3 kids, multiple ages and interest. I've attended a group event here and had a great time. Looking forward to trying the theater on my next trip out. read more

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3 different bathrooms in photos. I was so disgusted to use any of them. Super slow service. Food was ordered as movie was starting but did not arrive until halfway through. Friendly staff though. read more

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Terrible service at the restaurant. This was our 2nd visit. We had to wait a long time for someone to take our order and to seat us and there was only 2 people sitting down eating. Unacceptable and very disappointing for a nice business like that. read more

This place was so much fun! We had a blast with the bumper cars (we went 2-3 rounds). They actually have a good amount of power to them. Bowling was a lot of fun and the Angry Birds option was a nice touch. There was an obstacle course above head and a rock climbing wall, which we didn't do. But the kids did laser tag and it seemed like they had a lot of fun. Good variety of games to play that kept us occupied for quite awhile The only reason I am not giving this 5 stars is because the prizes to choose from when redeeming your tickets really felt like it was lacking. I expected to feel that way for myself as an adult, but even the kids (11 and 14 y/o) had a hard time finding something that they wanted. I feel like Dave and Busters has good options for ticket redemption, but the prizes here felt on par with what I would see at Chuck E. Cheese. Maybe the prize selection variety brings more excitement to the younger kids, and they just didn't appeal to my daughter and nephew read more

I've been here a bunch of times and lately they have been charging my credit card when I didn't spend any money there. I think they are holding onto people's card information and charging small amounts hoping it won't get noticed. The first time it happened I thought it was a mistake, but the second time they did it, it definitely wasn't a mistake. They have been doing this for a couple of months hoping the amounts are small enough to go unnoticed. currently my bank is doing a fraud investigation on them. It's definitely not a subscription or a periodic fee because the amount is different every time. I would be very careful using your card here. They will hold onto the card info and do sketchy things with it. read more

Strike + Reel - Credit card fraud - Eatertainment Near Me - Garland, Texas

Ok, you've won me back! This is our second time coming this month and both times. The staff was very friendly and helpful! The kids love the arcade, laser tag, and bowling. We went with all the nephews and nieces ages 6 years old to 20 years old. They all have fun! The food was yummy and drinks were good too! The service was much faster and organized-good job! read more

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Quite the shock to come out after the movie to a giant puddle under my car. Went to see a movie and it cost me over $500. That was the deductible for my car insurance after someone put a bullet through the front of my car which went into the engine. Literally the engine, radiator, etc, needed to be replaced. I was only one of many other vehicles that were shot up. At no point was anyone notified of an active shooter in the parking lot. When questioning the manager, he was clearly more amused than concerned, and gave us a false email address to lodge a complaint. When I drive past there now, there is one of those police lookout posts stationed in the parking lot. There is a reason for that. STEER CLEAR of this place, it's very active gang activity is alarming. read more

Strike + Reel - Off to get the engine replaced, after my, and several other vehicles, were shot up in your parking lot while watching a movie. Awesome. - Eatertainment Near Me - Garland, Texas

One stop shop for entertainment in Garland area! Bowling, Arcades , movies & food. Great for families & suitable for parties too.. , well maintained place with friendly service! We had a blast!! Been there thrice during the Christmas break, never disappointed! read more

Movie was great, but the food service was awful. Waited an hour for 1 order of wings, mozzarella sticks & a bottle of water. Found out that the kitchen never received the order. I asked for a refund but I didn't receive the tip back immediately. Was told it would take a few days. They offered to "fire the grill" to prepare the food. (another 20 min plus wait.) I declined. They offered no compensation, not even a bag popcorn. Just a "sorry." read more

I wanted to give it five stars because my kids really like the place and it's fun with lots of activities but the portion of ice cream you get for $6 is an abomination. I literally paid $6 for not even a full scoop of ice cream inside something similar to the size of a ramekin. They need to fix this and stop penny pinching people when we're already spending a bunch of money on other things. Food costs are very cheap and y'all should not be skimping customers on portions. Everything else is great. read more

This place offers plenty of games, including bowling, as well as food options such as pizza, mozzarella sticks, a vegetarian platter, street tacos, and chips and salsa. read more

I hate to even write this because I like to give people the benefit of the doubt, but after coming here a few times and have poor service multiple times and now having rude customer service, I have to speak up. The bathrooms were not stocked with toilet paper anywhere in one of the restrooms(not in any of the stalls), then the other didn't have any paper to dry your hands. I'm sorry but waiting around for toilet paper DURING the movie we paid for so we miss 10 minutes of it is ridiculous. Then when I told a manager the situation, all he could tell me was that they were short staffed when I saw nothing but staff walking around and him and another gal standing around while another was on her phone that passed by us. The gal with him just snickered and giggled as I walked up and tried to explain the situation. Not only this but when we walked out, the trash cans were overflowing with garbage. The heated and reclining seats are neat, if they actually work. The light on one of the seats we sat at was broken. Don't let something that can be great turn to trash please. read more

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Love this place! My husband and I went here for date night and it truly impressed us. The food was stellar! The fried pickles I dream of lol! read more

We took our two toddlers here to see the Paw Patrol movie. It was their first time going to the movies and we all had the best experience. Our server (we think his name is Devin) was top notch. He was super helpful with the menu and explained how long the entrees would take to get out to us. He was very attentive and helpful throughout the whole movie. The theater seats were very comfortable. The theater, bathrooms and Arcade were all very clean. It was also really fun to let the kiddos run around the arcade after the movie. read more

My family (Ages 35, 34, 8 and 4) and I went here today for a Spring Break outing and had a blast! We got there when they opened, so it was practically empty. Mom and dad started out with mimosas. As a family, we started with bumper cars, laser tag and a movie. Bumper cars were so much fun...I enjoyed it way more than I expected. Laser tag was super fun because it was just the 4 of us. I don't know if they let us play long or if games are always long but we all enjoyed. We ate while we watched Sing 2. Food was great, as we left nothing behind. We had the stacked nachos. They were really good,except there were more chips than toppings. One kid had pizza and fries from kid's menu. Other kid had chicken tenders and fries. After the movie, we played our hearts out in the arcade. Definitely plan on going back. read more

Came here with my boyfriend on a Wednesday evening to watch the new Top Gun. It was our first time here and it did not disappoint! The waiters inside the theater were fast and so kind, not to mention the food was delicious. Also I recommend getting a frozen strawberry margarita... to die for! This place was great and has bowling, arcade games, bumper cars and more. Definitely go check this out for a fun night! read more

Strike + Reel - Strawberry Fizz drink - Eatertainment Near Me - Garland, Texas

Been here many times for bowling, arcade and movies. The bowling and arcade are solid. If you get food at the lanes, every time it will be slow, and you'll have to remind someone that you ordered. The theater seats are great, and the food is good enough. My main issue -- 3 out of the last 4 times I've been to the movies I've had problems with getting my food. They just plain forget me. Tonight was the worst. I told them after waiting way too long that my food hadn't arrived. Then after another 20 minutes someone showed up with my bill. I told the young man that I wasn't paying for food I didn't get. He was courteous and understood. Minutes later, as the final scene was playing out, another young man showed up with my food. I hangrily laughed and pointed out that the movie was over. He brought me to go boxes so I could heat up cold food once I got home. This happens once, no big deal. But it's clear from my experience and reading these other reviews that this place, while nice, is not organized or well-run. read more

It's just like Pinstacks, but with movies and a new car smell. I intended to write a pretty detailed, harsh review about how absolutely untrained and unprofessionally rude the staff is, how painfully understaffed they are (42 minutes for a bottled beer?), and the unskilled cooking going on in the restaurant, but then I was advised that they haven't been open more than two weeks. They have an opportunity to be amazing! The facilities are top notch, and the location is great. But I would wait another 6-8 weeks before going. Management: please overhire staff, then keep the ones who learn; essentially everyone we came across was brand new and clueless, and hadn't had anything but the most minimal training. No prebusing tables, no table consolidation, refills nonexistent, splitting tabs was a exercise in frustration, I could talk for hours....is management new too? At minimum, hire friendly people: at least their mistakes can be more easily forgiven, but a surly grumpybartender who can't make a drink, much less smile, will be a liability. I look forward to seeing progress in a few weeks, and will update accordingly. read more

Still going strong, despite the COVID19 health concerns. June 5, 2020 the bar counter seats will come back. Seating has been arranged to create more space between customers. Plenty of bowlers today, having fun. Hope things return to normal, Strike & Reel was such a great place to chill. read more

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Pretty cool in here movie theater, place to eat, games, rock climbing, bumper cars & bowling. Little ones loved it & so did we they have games for everyone just like main event, even the prices are close to the same. We'll be back tomorrow had to come in to check it out to see if it would be a good place to celebrate a birthday & it sure is. Only thing we didn't care for was the burger, the brisket was just too much it sounded good, but nope it wasn't for us. read more

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I went in July for my husbands birthday, it was ok. The place is really overpriced though. The lady claimed she gave us a deal family of 9! I didn't see it one bit lol. The line was long not enough staff members. Also, my food was cold and my drink was watered down. 3-10 read more

Strike + Reel - Inside strike reel - Eatertainment Near Me - Garland, Texas

So we went to Strike &Reel I got to say the food continues to be terrible and the service is even worse. We have been several times I keep hoping it will get better but it just doesn't. They used to have a chicken sandwich that in my opinion was one of the best around but that's gone off the menu . While the rest of the food has been more then terrible. And every time I mean every time they forget a meal we order 4 meals and get 3 if 5 go and we order 5 meals we get 4 tonight it was 2 out if 3, they forgot my wife's pizza and so after asking for it several times I think they got frustrated and when they brought it it was frozen in the middle like for real not cooked. I'm just done spending money there. read more

Worst service ever. Two in our group waited 40 minutes for their first drink. Mediocre food. read more

The place looks cool, sounds fun. We actually only went to watch a movie and when I tell you it was the most aggravating experience ever, I mean it. We didn't get out food until 15-20 minutes before the movie was over. Keep in mind we ONLY ordered 2 sodas (that took 45 minutes) and ONE order of chicken wings (that took a total of 1 HOUR & 40 MINUTES.) This place sounds good but the concept for a one-stop-shop certainly shows that they bit off more than they could chew. read more

I don't ever leave reviews (ever) but worst experience ever Don't waste your time or money at this business. I arrived with my family of 3, gave info for bowling waitlist, spent $80 on games, watched a movie, then checked the wait list...skippy the incompetent employee (same guy that checked me in on the waitlist) told me that I must have missed the text....i received none. I asked kindly if he could put me next sine I had waited 3 hours and he told me that we would be on the end of the line and giggled when I told him no thanks. Debated asking for a manager but this is a clear indicator that this business and its conglomerate (such as pinstack) that I frequent personally and with team events twice a year will NEVER get my business again. Scam. Incompetence. Save your money and go elsewhere! Enterprise properties group will never see another transaction from me. Disappointing. read more

First impressions dictate how your business is perceived and unfortunately perception is reality with Strike and Reel. The place opens at 11am yet the movie starts at 11am and the doors opened at 11:02. Go to the kiosk to purchase movies because they charge a service fee online (yet the customer service is horrible) and surprise you can't buy a ticket because it's after 11am. Dude that's says he's the manager give a few lame excuses but begrudgingly sells the tickets. He has an amazingly poor attitude to work in the service industry and this place is supposed to be FUN. I always think if you hate people or your job get another job. Sorry Strike and Reel hopefully you get it together. I won't patronize and will tell everyone I know to avoid this place read more

Never had a problem here. Theatres are nice, bowling and game area was cool. Surprised it's not busier.

I immediately emailed Joe Mastellone from Strike and Reel after my first review only to never receive a reply. Just goes to show how much they care about their customers. read more

Such poor service. No servers in the restaurant and incredibly rude bartenders- never again. Completely empty restaurant but we were refused permission to sit at a table. We could order at bar and go sit at coffe tables in the lobby but God forbid we sit at a real table. Ridiculous read more