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    Top Gear Automotive

    5.0 (1 review)
    Closed Closed

    Services - Top Gear Automotive

    Auto steering and suspension repair

    Routine automotive maintenance

    Bumper repair

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    12 years ago

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    Smitty's Body Shop

    Smitty's Body Shop

    4.2
    (6 reviews)

    Local hometown shop. Not showroom finish, but very acceptable. Finish showed slight orange peel,…read morebut again acceptable. Would take my vehicles here again.

    Im going to start off by saying I would never try and tarnish a small business, but smittys has no…read morebusiness touching your vehicle. My 2018 Jeep grand Cherokee was dropped off with very minimal body damage from hitting a deer. After having my car for 30 days my wife went and picked it up. After getting home from work I looked it over to make sure everything was ok, I couldn't believe how poor the work was. The first thing I noticed was the orange peel, it is horrendous taking all of the gloss out of the paint. After further review I found damage on the passenger fender from where the dropped the hood on the fender, and then painted and cleared over the chip without repairing it. The edges of the hood near the windshield had no basecoat and a dusting of clear, fender that was repaired was still dented, and the body gaps were almost a half inch. He then superglued the bumper to the fender (yes he superglued the bumper) because the bumper wouldn't snap into place in the poorly repaired fender. As If things weren't bad enough already at this point, there were chips in the fender and drivers door from the fender being pushed into the door that was cleared over with no basecoat. To top it all off the car was "buffed" to help with the orange peel. Which resulted in multiple dull spots, buffer trails, and scratches on brand new clear coat. The next morning I called the shop and explained the issues and let them know I would be bringing the car back. I went over all of the issues and was scheduled to bring it back two weeks later. Fast forward to this evening, when I picked the car back up. Orange peel is just as bad, fender that was repaired is not right, there is overspray and scratches from sanding/buffing on the door that should have never been touched. There is more trash in the paint than I have ever seen from anything outside of a diy job. I cannot believe this is an acceptable finish product by any shop. This was not a budget backyard repair, but an over $6000 bill to my insurance company for something that looks like it was painted with a 1/2" nap roller. I am not stuck with an embarrassing car, that has dramatically lost value over a very minor accident. I am disappointed and would urge anybody looking for a body shop to go elsewhere. You will not get results that are anywhere close to an oem finish, I'd say it's a step down from macco at best.

    Phil's Collision Repair

    Phil's Collision Repair

    5.0
    (2 reviews)

    I had a run in with our Jeep and the garage door... after lots of research on BBB and here, I…read moredecided to call Phil's. They got me in for an estimate right away, had parts ordered and were ready to complete repairs a couple days later. The repairs took less than an hour, we're reasonably priced (he even buffed out some other scratches free!) and ultimately, you'd never know I lost the battle against the garage! Our Jeep looks good as new!

    Before you decide not to read this because its so long, I'll get to the point here, this is now my…read morego to place for repairs. Period. Best way to describe my experience at Phil's today is with following example. Car shops in Columbus are like going to the hospital, the places are neat clean, with waiting rooms even popcorn machines and soda fountains. Before they do any actual physical work they always have to do some kind of "diagnostics test" and that is $100 up front before they even open their tool box. Then comes the long wait with a list of other things they think need to be done. OK, that said, I broke my drivers side car seat. I went to a local junk yard and got one out of a wreck. I asked the guy who took it out if he was interested in making a few extra bucks by installing it for me after hours. He said Yes, I said Ok and he never showed up. I then called the usual "big box" repair shops and they said they couldn't put in any after market products. I called the junk yard back and they suggested Phil's Collision in Galena. The seat had fallen completely backwards so I knew driving it up there from near Polaris was not going to be fun so before I did I called Phil's and asked if they could do it for the same price as the guy at the junk yard. Without hesitation he said he should be able to. I felt a little uneasy at the "should be able to" thinking, nuts it could be a lot more. This morning, I loaded the new seat into the back seat to help keep my front seat from becoming another back seat and headed for Galena. Now I come from a very small town in NW Ohio and spent more hours than I can remember in small repair shops so when I pulled up to Phil's I felt very much at home. Phil came out, took the keys, told me I could either walk on the nearby nature trail or sit in his office. Being exhausted from trying to load the seat into the car plus the agonizing drive up there I decided on the latter option. It didn't take long at all and when he came in he said, "How does......$ sound to you." I did a double take. I said, "I agreed to pay $X and thats certainly worth it to me' and he said, "No,$X is fine." He then said he'd dispose of the old seat. As I was driving home I knew I was relieved the job was done and I had saved some money, but there was a feeling/thought I just couldn't shake. It finally dawned on me, it wasn't the fact the job was done or I'd saved money it was sort of a realization that for the first time in a very long time, I'd just done business with honest man.

    Top Gear Automotive - autorepair - Updated August 2026

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