I would not recommend Step-by-Step Moving & Delivery based on our experience…read more Last month, they moved my daughter's belongings from one house to another in Plano--a distance of less than one mile. We requested a crew of three movers, but they showed up with four. One of the crew members appeared to be very young and inexperienced, possibly under 17. Instead of helping move items efficiently, he spent a long time trying to dismantle a crib with a screwdriver. I politely suggested that they simply move the crib without taking it apart, since it would save time. Apparently, he didn't appreciate the suggestion and went to speak with the crew leader. To my surprise, the entire crew stopped working and refused to continue until I left my daughter's house. They claimed it was because of "liability," but they couldn't clearly explain what liability they were referring to. We ended up losing about 45 minutes before they finally resumed the move. The entire experience was very unprofessional. Before the job started, everyone was friendly, but once they began working, the pace was extremely slow. It often felt like they were moving one small item at a time instead of working efficiently. A four-person crew took nearly the entire day to move the contents of a four-bedroom house less than a mile away. Based on our experience, I cannot recommend Step-by-Step Moving & Delivery. If you're looking for movers who work efficiently and professionally, I would suggest considering other companies. This photo shows the moving crew standing around instead of working. We waited nearly 45 minutes while the job was at a standstill after I politely suggested a faster way to move a crib.

These guys are beyond amazing! From the very beginning planning stages to the very end. The level…read moreof professionalism and care exceeds any expectation. I have used this company 2 times prior and they moved us again today...never disappointed!

The move itself was good. It was the extra charges that were the problem I was initially told 115…read morean hour and $85 trip gas but when they got here, I was charged an extra 115 for travel which I was not aware of I had planned for the other charges so this extra charge out of the blue was not OK because I would've used someone else if I known that, but it was the day of my move so it was too late.

Outstanding Moving Experience Jimmy, Charles, and Kedrick…read moredid an exceptional job on our move a few dsys ago. (5 bedroom, two-story home). From start to finish, they were professional, efficient, and incredibly careful with every item. They wrapped and padded all of our furniture properly, handled our plants and fragile pieces with care, and worked steadily without wasting time. Moving out of and into two-story homes is no small task, but they made it look seamless. What stood out most was their attitude : respectful, focused, and solution-oriented the entire time. No complaints, just hard work and teamwork. They truly went above and beyond. I would absolutely recommend this crew to anyone looking for reliable, high-quality movers. If you get Jimmy, Charles, and Kedrick, you're in great hands.

Horrible movers. Lots of items broken: Office chair, china, crossbow, knee scooter. They left all…read moreof their trash all over the floor and yard of both homes. They put their water bottles in both freezers. They clearly do not have insurance because I was not able to get anything corrected. Spent the last 3 hours "folding blankets and playing on their phones instead of moving boxes into the house (I had to do it also as an elderly lady). When I complained about them, they called me "racist". DO NOT EVER BE ALONE WITH THIS CREW! It was terrifying. The worst crew I'd ever hired.

WARNING: Carte Blanche Moving moved my items and now I am MISSING $1000 CASH from my home. Future…read moremovers, BEWARE and AVOID Carte Blanche Moving Company at all costs. *UPDATE - Police Report attached (see photo). These are the facts: I hired Carte Blanche Moving for my move and now I am missing $1000 cash from my home. Carte Blanche Moving (3 men) moved my belongings from one location to another. I fed them lunch as well as gave them each a tip for their work. Come to find that we are now missing $1000 cash. During the hectic rush of moving, we didn't have any furniture at of our new location and so we placed some items inside the towel closet which is located inside of the main bedroom's bathroom. The door to that towel closet door was closed. They had complete and unsupervised access while inside our home. No one has been inside the home aside from my wife and I. Fact: $2000 was inside the closet prior to them arriving. Fact: We are suddenly missing $1000 after they left. Once the Carte Blanche movers left, my wife opened that towel closet and grabbed the cash to deposit into her bank and immediately realized that there is now $1000 missing from the total original amount of $2000. No one else has been in the home or even had access to all the rooms in our home while left unsupervised/unattended. Looking back, it makes sense how I now find it odd that two of the movers (males/early 30's) remained outside for over 15 minutes after bringing down the last piece of furniture and I found it odd that they never even went back inside my home to thank my wife and I for providing them lunch. I called Carte Blanche Moving owner, Steve Belken, after realizing that I now had $1000 missing from my home. I made sure to tread lightly on trying to explain that I am now missing $1000 cash but that it was there during the move. As expected, we get his apology about the "misplaced cash", but he denies that his employees would ever do such a thing. He also says that I shouldn't have left valuables out in the open. Those were his words. And that his company is not liable for any theft as it says so in the contract that I signed. He says he "knows them" in which I had to interrupt and to remind him that one of the three movers was brand new as I saw another training him. I was honest and upfront with him and told him that I will be filing a police report with my local authorities. He understood that part and didn't seem to have an issue as police generally do nothing in these types of situations. However, as soon as I mentioned that I would also go online and leave reviews based on my experience working with Carte Blanche Moving, he quickly threatened me with legal action if I were to do such a thing by saying how this would "cost us both money so it's better not to do that" although I am the one who is out of $1000 dollars. BEWARE of using Carte Blanche Moving. Although I have no personal malice toward Steve Belken himself (as he was not the the one who came into my home and personally stole from me), but to justify that I should not have left anything of value out in the open and that it should have otherwise been locked away to avoid theft is not exactly comforting to home owners who hire his company/employees who have to come inside your home to move your personal belongings. Is this the company you really to do business with? A company who hires thieves and then takes no responsibility when things go missing. Now it feels as though we have been personally violated because Carte Blanche Moving set me up with dishonest individuals. I am not saying this will be your experience, but this was mine and it's very upsetting and troubling. Just be aware that if this happened to me dealing with Carte Blanche Moving, then this CAN HAPPEN TO YOU TOO. I have also attached a photo of the police report to show that is a serious and concerning matter and to also help in warning others about Carte Blanche Moving.

Have used this company before and it was a 5-star move. Called to see if they could move a bedroom…read moreto the office space and the office upstairs. They were here on time and did a very professional job will be using them in the future for other moves.

Unfortunately, my experience with First Step Moving was extremely disappointing. I read all of the…read morereviews and we specifically went with this company because of the amazing reviews. Our experience was quite different. I understand that the owners of this company are not present for the moves so they may be unaware, but these movers seemed to be amateurs. After the move was completed, the movers left their trash on the curb of our home, including water bottles, and also left partially empty tea bottles inside the house. That alone showed a lack of professionalism and respect for a client's home. During the move, they spent time talking on their phones, which slowed the process down. Several items were also left behind at the original house, forcing us to travel back after the move was completed to retrieve them. Many pieces of furniture were not placed in the correct rooms, which caused additional frustration and ultimately required us to hire another set of hands to help reorganize and move items properly. There was also damage to our belongings. My daughter's $400 dollhouse was broken during the move, mirrors were not attached back to the bedroom sets, and the bed was not put together properly. In addition, multiple parts of our furniture were left at the old house. To make matters even more concerning, my wedding ring also went missing during the move. This entire situation created far more stress than relief on what was already a very demanding day. I explained that as we hired movers specifically to make moving large items easier and less stressful. Unfortunately, this experience was the complete opposite. I truly hope the company takes these concerns seriously and improves their professionalism, accountability, and care when handling customers' homes and belongings. The owner Kristy reached back out after I left a vm and she credited one hour due to certain complaints expressed but after the movers left, we found several other issues. Christine was absolutely amazing with scheduling the move but there has been no follow up since I've expressed several other concerns.

I have used Reasonable Moving service in the past and just require the service again this week…read more They were excellent as usual. Make sure everything was wrapped and tape and reinstalled correctly. I will continue to keep using their services.

They were able to get our move done within the 2 hr minimum. Unfortunately after removing the wrap…read moreon the headboard (they didn't do) it was broken. I do appreciate their swiftness.

Moving is a stressful process but working with this crew from Anywhere Movers was nothing short of…read moreamazing. I liked that they would ask questions to confirm and the fact that they worked hard and fast all day. Definitely a place I will call in the future. Their energy matches their output.

Needed a short move they were punctual and did a great job, Would highly recommend Jacob and D for…read moretheir work and professionalism.

AMAZING!! Wade &…read moreNoah were on time, worked efficiently and professional and they were very friendly with upfront pricing!!

I am a repeat customer simply because they are extremely professional and always go above and…read morebeyond my expectations. They are so careful with my items, wrapping each piece in blankets, straps and shrink wrap and gentle with everything they touch. Their attention to detail is excellent and they communicate well before and after the move. They may charge a little more than other movers, but once you see them in action, you'll agree it's well worth it. I highly recommend this mover over all others.

Brandon and his team were amazing. The booking process was super smooth and they handled a very…read morecrazy move with efficiency, flexibility, and grace. They were completely up front with pricing, no shadiness. In fact, they finished ahead of schedule and saved me a good chunk of money. Their rates were better than others quoted and they were kind, professional, and fast. All of our belongings were treated with great care. Awesome company; I will definitely use Black Ops for any future move and encourage others to do the same.

DO NOT USE BLACK OPS MOVING COMPANY!!! This was hands down…read morethe worst moving experience I've ever had. They completely destroyed my washing machine during the move. I watched them smash the machine coming down every stair in my home and it was completely damaged and unusable afterwards. When I tried to contact them to address the damage, they IGNORED every single one of my calls and emails. No apology, no accountability, no effort to make things right. It's beyond unprofessional! They took my money, damaged my property, and disappeared. Save yourself the headache and go with literally any other company!!!