Michael and Isabella are simply amazing. They are so friendly, non-pressure and stand by their…read morequality work. I came in with my partner looking for a "promise" ring. I couldn't find exactly what I wanted so I designed it on AI. Michael and Isabella made the process so easy. I sent them the design. They were able to create engineered drawings and a mold for me to approve before casting. The end result came out even more beautiful than I could have ever imagined.

Last year my now fiancé and I were looking into ring shopping outside of Boston. We had no idea…read morewhere to start, and first tried the usual stops inside the Natick Mall. We tried out Euro Design on a whim, thinking a custom ring would be outside out budget, but we had the complete wrong impression of what our experience would be! We were so impressed by our first visit with Isabella and Michael that we ended up making plans to design and purchase my ring within that first visit. I think the highlight of Euro Design is working with Isabella and Michael, the wife and husband duo that own and run the store. Isabella is incredibly equipped for her sales role. In my opinion her priority is that you're getting a ring and stones that are not only exactly what you're looking for, but also the appropriate value. I never felt like she was trying to push a sale or an upcharge -- she even suggested that I opt for a lab diamond with a slightly lower grade than "perfect", as the higher grades can sometimes look too artificial. I really appreciated that input. Not to mention, the dynamic between Michael and Isabella was really endearing, they make such a great team. I get so many compliments on this ring too. I love telling people about where I got it from and the experience I had. I highly recommend working with this store, we will be back in the coming months to design our wedding rings next.

Salem was so helpful, patient, creative and had amazing taste! The building is gorgeous, the…read morejewelry collection is a great mix of individual unique items, as well as great staples that can be mixed and add to collections. Great find in Metrowest area!

If I could rate it 0 stars, I would…read more.... I purchased a Scott Kay bracelet and ring from this jeweler years ago. Scott Kay jewelry is known for its unique black antiquing -- a design element that is embedded into the metal and requires professional, careful handling during cleaning. If not done properly, the antiquing is stripped away, ruining the piece. I've had them clean these pieces in the past without issue -- until now. My wife brought them in recently for their annual cleaning. She made it explicitly clear to the person behind the counter that these were Scott Kay pieces and that the antiquing must not be removed. She was met with a dismissive "yeah, yeah, yeah" attitude, and despite the clear instructions, they went ahead and completely botched the job. They destroyed the bracelet. The antiquing was stripped away, the finish is now tarnished, and the piece looks absolutely nothing like it should. When my wife confronted them -- visibly upset -- their response? "We're no longer a Scott Kay retailer," and a half-hearted offer to maybe "try reaching out to someone" who could help. No real apology. No offer to take ownership. Just a shrug and a weak "there's probably nothing we can do." This was 100% their fault. They never should have accepted the bracelet if they didn't have the capability to handle it properly -- and now I'm left having to track down someone to recondition the piece and pay out of pocket to fix their mistake. Absolutely irresponsible and unprofessional behavior. This jeweler clearly doesn't understand or respect the value of the pieces trusted to them. If you care about your jewelry, especially high-end designer pieces, take them somewhere else -- somewhere that will listen, treat you with respect, and most importantly, not destroy your property.

Very attentive customer service. A clean well lighted space, as well. Staff was super helpful.read more

I purchased lab created diamond studs for $1,000. I wore…read morethem once and the earring post bent. Returned to Jewelry Exchange within one week of purchase They would only offer me a merchandise credit. NO refunds. Since they carry junk, I am uninterested. Don't go. Go to a local reputable jeweler!

I bought my wedding band there almost 51 years ago. I've had a few items repaired and their…read moreworkmanship is amazing. Very kind trustworthy people.

My partner and I came here for ring polishing and resizing a week before our wedding. Jennifer was…read moreable to do it for us in a few days and was so sweet to work with! Highly recommend :)

Great experience in Chelala and with Phillip. Welcoming, friendly, helpful. All the positives. I…read morehighly recommend.

The owners are very personable, professional and have reasonable prices with a quick turnaround…read moretime for repairs.

I brought in my antique engagement ring that was incorrectly resized by a previous jeweler…read moreresulting in an oval shank. I had concerns about the ring spinning despite resizing. Gary inspected the ring in great detail and made a recommendation to remove some of the shank and rebuild it, as well as to place tension springs to prevent spinning and slipping. He took his time to measure my finger for the optimal fit. I was told by another jeweler that all of my prongs needed replacement and I wanted a second opinion. Gary again took his time to inspect all the prongs and reassured me that they didn't need replacement. I was very glad for his honesty. The next business day, Gary fixed the ring in 3-4 hours and it came out beautifully. I was so nervous previously to entrust someone with my ring, but I felt at ease. Gary offered that I stay and watch the entire process. He told me to inspect my gemstone carefully after his job was complete as general good practice after having my jewelry worked on! I am so happy with the end result and strongly recommend this jeweler. The key factors that impressed me most were honesty, trustworthiness, attention to detail, patience, mastery of his craft, and sharing of knowledge/providing an understandable rationale for his decision-making. I will absolutely be returning for intermittent ring checks!

Brought my engagement ring in for a cleaning and the women who work here were quick to help and did…read morea fantastic job. Thank you, Persona!

My fiancé and I picked up our engagement ring from here and we LOVE it so much Almaari Jewelers…read moredid a fantastic job making a custom piece using a diamond from my grandma's earing stud and the diamond and gold from my parents' first engagement ring at a reasonable price. In the middle, Mike and I picked out our own stunning lab grown diamond. Sam, the store owner and fantastic jeweler, was very patient and listened intently to all our asks and even found the perfect vine-like setting for us nature-lovers. He even explained diamonds and showed us some behind the scenes work on how to create such a fine piece. Never once did it feel like Sam was trying to sell us something out of our budget. We actually came under budget by a couple grand. He shared his cell phone number with us in case we had any more requests or questions and even sent us photos and videos of the finished product. Sam at Almaari Jewelers made such a beautiful heirloom that I can't stop looking at We are so happy with our experience that we even asked to take a photo with Sam upon receiving our ring! Thank you, Almaari Jewelers! We will definitely be coming back here for our wedding rings.

Sam is an absolute delight to work with. He is warm, friendly, gentle, responsive and honest. He…read moredoes beautiful work in which he takes great pride. I'm grateful to have this jeweler close by.

Anderson was able to add an extra diamond to my eternity band essentially adding half a size to the…read moreband. They did this in under a weeks time and for a very reasonable price. I was very happy with their work.

Over the past five years I have gone into Anderson's several times. Purchased beautiful estate gold…read moreearrings as a gift at a reasonabe price. The earrings were buffed, placed in a box and gift-wrapped as if they were the crown jewels. I had my engagement ring resized (up from a 4.5 to a 5) and it was done in a few days for a very reasonable charge. Made an appointment (which they require, max 30 mins) to have some items that I inherited valued (not "appraised" as appraisals require a charge for being verified, as for insurance purposes.) Hoping to repurpose some of the items into a ring. A friend had two rings made by Anderson's that are exquisite, and all done from materials in pieces she inherited. Anderson's really is a local treasure. May they stay around a long time.