Sheldon Jewelers has great reviews so I went to Sheldon Jewelers with my daughter who needed her…read morejewelry to be repaired. Russell the owner is friendly and knowledgeable about jewelry and has a fine selection of jewelry. Russell was able to repair our jewelry quicker than expected and he did a great job with the repairs. It's nice to find a reliable quality jeweler who cares about the customer as well as doing great quality work. Russell's assistant is also very friendly and helpful. Additionally, the prices are reasonable and fair. Overall it's a great place for reliable repair repairs and customer service.

I brought a chain back that I bought from them, to be fixed. It broke within a week of purchasing…read moreit. When I brought it for them to fix, I was told I didn't buy it from them and they wouldn't sell this junk. BUT - I did buy it from them, so he basically knows he sells junk. He fixed it for no cost, but it has broken at least 3 more times. We get it fixed elsewhere now.

This review could have been a 3 but due to Barmakian's commitment to service, it's now a 5…read more Whenever we're purchasing nice jewelry, we go to Barmakian's and have never been disappointed. With a broken earring I wanted to wear to my daughter's wedding, I took it there to be repaired. I explained it was for my daughter's wedding so I had a real deadline for it to be done. The woman at the repair desk was helpful and told me it would be done by the deadline, 4 days before I was leaving for the wedding. When I called the day it was due to be done, the person answering the phone didn't look up my specific repair but told me they'd call when it was done. I called the next day, only to discover due to a delivery change (I was in their Natick store and learned repairs are done in Boston) it wouldn't be back in Natick until after I left for the wedding! The first person told me, after checking with Boston, that I could drive there and pick it up. That would have taken me 2.5-3 hours, not time I had the day before leaving for the wedding. That's the best she could do. I then asked to speak to the manager. While relucant to do so, they put me through. The manager was so helpful! She thought through the issue and came up with a creative solution, that did not require me to get to Boston that day but got the repaired earring to me in time for the wedding. The manager was warm and thoughtful. Now, just pass that kind of creative thinking to others in the store. Thank you for restoring my confidence in Barmakian's and treating customers well.

Salem was so helpful, patient, creative and had amazing taste! The building is gorgeous, the…read morejewelry collection is a great mix of individual unique items, as well as great staples that can be mixed and add to collections. Great find in Metrowest area!

Each time I go, I see something I like. I just dropped off my wedding band because it was in bad…read moreshape, broke one band (it is three bands connected) and missing a stone. I had originally designed it to have 4 red stones to symbolize the four kids in our blended family, surrounded by diamonds to offset them. Picked the ring up today and it looks better than when it was new. Absolutely fabulous. They matched the stone perfectly and it did not cost much to fix. This is my go-to place for any jewelry purchase or fix.

My family has been coming to see the owner almost 40 years no. Just to be clear on some of the…read moreprevious, negative reviews. He asks literally everyone what's up. I believe it's his way of trying to make you feel like you're welcome and it's like just coming to home and saying hello. It is no way to push you out the door. I have sat there chatting with him for two hours at a time. His work is impeccable, personality, incredible, and his family has been giving part of the community for years. As many should know, in this state age, it is hard to find a quality jeweler, let alone a jeweler who has an apprentice under them to take over someday. If you want quality, the fact of the matter is you have to wait for your peace to be finished. I promise it's worth the wait!

How a Fine Jewelers shop should be...elegant without being overwhelming and offering an up to date…read moreselection of classic as well as "on trend" pieces that work for daily or occasion enjoyment. You can also find an ever-changing selection of estate and vintage/antique pieces to tempt you. Have a unique design in mind? The staff at A.M. Deprisco will sit with you and guide you into bringing your ideas to reality! Expert jewelry and watch repairs and Jewelery appraisal are some other services this long established (almost 80 years) family business can offer their clientele!

I just picked up two custom pieces from DePrisco in Wellesley and I'm blown away. They're both…read moreexactly what I was looking for but somehow even more beautiful and so well crafted. Everyone in the store is so incredibly lovely to work with. We have worked most with Judy who is such a pleasure to work with. Everyone in the store makes each visit so fun! We dropped off a gemstone today to have set as well. I tried on a tennis bracelet that I'd love in the future (hopefully!). If you're unsure where to shop for fine jewelry or for repairs - I cannot recommend DePrisco enough.

Came into get a new band for my beautiful two carat diamond that my husband bought 2 years ago…read more Jamie was absolutely fantastic knew what I wanted just on description and I had my previous time in my brand new band set and ready polished and waiting for me an hour and a half later. Thank you Jamie! If I could give more stars I would! The only place I will shop for quality jewelry.

Very attentive customer service. A clean well lighted space, as well. Staff was super helpful.read more

We customized wedding bands with Philippe, and he is amazing! So kind and willing to make anything…read moreyou want. Fair prices as well. Will definitely keep coming back to him for all jewelry needs!

Very accomodating and helpful owners. Satisfied with the jewelry purchase. Unique styles. Highly…read morerecommend.

I bought my wedding band there almost 51 years ago. I've had a few items repaired and their…read moreworkmanship is amazing. Very kind trustworthy people.

My partner and I came here for ring polishing and resizing a week before our wedding. Jennifer was…read moreable to do it for us in a few days and was so sweet to work with! Highly recommend :)

Michael and Isabella are simply amazing. They are so friendly, non-pressure and stand by their…read morequality work. I came in with my partner looking for a "promise" ring. I couldn't find exactly what I wanted so I designed it on AI. Michael and Isabella made the process so easy. I sent them the design. They were able to create engineered drawings and a mold for me to approve before casting. The end result came out even more beautiful than I could have ever imagined.

Last year my now fiancé and I were looking into ring shopping outside of Boston. We had no idea…read morewhere to start, and first tried the usual stops inside the Natick Mall. We tried out Euro Design on a whim, thinking a custom ring would be outside out budget, but we had the complete wrong impression of what our experience would be! We were so impressed by our first visit with Isabella and Michael that we ended up making plans to design and purchase my ring within that first visit. I think the highlight of Euro Design is working with Isabella and Michael, the wife and husband duo that own and run the store. Isabella is incredibly equipped for her sales role. In my opinion her priority is that you're getting a ring and stones that are not only exactly what you're looking for, but also the appropriate value. I never felt like she was trying to push a sale or an upcharge -- she even suggested that I opt for a lab diamond with a slightly lower grade than "perfect", as the higher grades can sometimes look too artificial. I really appreciated that input. Not to mention, the dynamic between Michael and Isabella was really endearing, they make such a great team. I get so many compliments on this ring too. I love telling people about where I got it from and the experience I had. I highly recommend working with this store, we will be back in the coming months to design our wedding rings next.

I want to support small, locally owned businesses (and work at one myself), but every time I've…read morewalked in to do business with Anderson's, I've barely gotten a hello and the majority of the employees brush me off and are condescending or rude. I assume it is because I look very young and because I don't look like most of the other customers who come in to do business, but I am a paying customer, and no matter what it's impolite to treat anyone this way, especially in retail! Also, I bought a ring here recently and the woman helping me didn't know answers to basic questions regarding the rings I was looking at (for example: I asked her which stones were precious and she could name a few and then was unsure). She also didn't know anything about most of the pieces themselves (just what was written on the tags). If you want to get something appraised or to see if Anderson wants to buy something, just know it's very rare for him to agree to buy something and if he does he will most likely ask for much less than it's worth! I have had friendly interactions with a few of the employees who have been pretty helpful, but each time I walk out of that shop, I feel gross from the bad interactions I had and from being treated as less-than. If this is because of appearance than I would advice anyone who doesn't look like their "typical" customer to be wary. Otherwise they have beautiful estate items! Not sure I'll be doing business with them any time soon though.

Anderson was able to add an extra diamond to my eternity band essentially adding half a size to the…read moreband. They did this in under a weeks time and for a very reasonable price. I was very happy with their work.

Where do I begin. I bought my wife's engagement ring here 22 years ago. We upgraded it once on 2003…read moreso it's been 18 years since I was last in contact with them. I recall working with Jim, who has since opened his own Stardust in Mendon. His father Rick still owns the original. I don't think that Rick would be proud of my most recent experience. And yes, i am one of those customers who is so upset that I feel compelled to write a review. My wife went down with her ring and the EGA cert. we received back in 2003. She chose to drive the 90 minutes simply because we could not get anyone to answer the phone. Very strange but I came to understand the owner (Rick) was having health issues and they were understaffed. Once she arrived, she was told that her diamond was not real. The person she was dealing with (Vee) asked her is the ring had ever been out of her sight and then proceeded to take the ring outback (out of her sight) to clean it. After 4 cleanings, she came back and said that she was wrong and that the diamond was real. Too late. For my wife, the damage had been done. She left in tears thinking the ring she had been wearing for 20 years was fake. Not a good look for me. When I bought the ring, there was a trade up program in place. Since Rick was not around, no one there knew anything about that and seemed unsure of the details around it. In the end, they came back and said if I spend double what I spent originally, I would get half off up to $5,000. My receipts from the first upgrade contradicted that. my understanding is it was 20% more than the original stone but again, no Rick, no idea. I heard from Cole, Rick's son the following week. He apologized profusely and after a 15 minute chat, I thought we were making headway. Cole told me to text him any time and that he would reply. I did, he never replied. I called 10 times over the next week. Never got a person to answer a phone or reply to their text messaging system. In fact, I am texting them an calling them right now to confirm they do not answer the phone or reply to texts. Confirmed!! So I drove down there yesterday, 90 minutes each way. Cole stuck me with the same Vee who speaks broken English at best (no offense but when you're already upset about the quality of service, you hope someone will go the extra mile. Cole chose to go hide behind the partition and let Vee deal with me. In the end I left. I chose to spend more money to buy my wife a brand new ring that trade in my ring with Stardust. While this decision might cost us $5,000 or more since I am getting nothing for my trade, I am happier knowing I don't have to deal with them again. And I can say that I'm in sales and if I heard that from one of my customers, I would feel like a complete failure. So in the end, Stay away from Stardust in Framingham. You will have better luck going to Stardust in Mendon and working with Jim. Rick - I hope you see this and figure things out for your store.

I was blown away by the customer service and the quality work from Stardust! On a Monday I took in…read moremy engagement ring to be resized and on Wednesday I received a text that it was already ready to be picked up! So fast! They ring fits perfectly and sparkles like it's brand new after they cleaned it. I will be coming back for my future-husband's wedding band! I will also recommend this place to anyone and everyone.