This is my favorite location, due to convenience, but when I'm on Ohio, hanging out by Eataly,…read moregoing to that location is cool too and their Outlet in Oak Brook offers awesome deals on floor samples. As for this Skokie location, it's great with its big parking lot and proximity to Old Orchard mall. The service is very friendly and top notch. We are very interested in their chairs and this store will be our first choice, should we need to replace anything. Their furniture is made in the USA and it's modern, functional, comfy, and built to last. I just love everything that they offer.

It's been a while since I visited Room & Board, but I've always admired their modern and…read morecontemporary design aesthetic. This Skokie location expanded until it gradually encompassed this entire lot. We stopped in today to look at their office chairs. My companion had researched the brands and we purchased one that was in stock and will be delivered next week. We looked at other furniture in the large showroom. Several leather chairs and a corner swivel chair caught our eye. Sales staff was friendly and helpful.

John Plunkett, his wife Valerie, Debbie, & their staff all have one objective: to assist you in…read moreachieving the best look for your home and the smartest furniture choice for your tastes and budget. They made the selection process such a pleasant experience, my wife and I ended up purchasing furniture for our entire home from Plunkett Furniture. Whether helping with interior design or advising us on quality, they were ready to make suggestions Finally, when our furniture arrived, John Plunkett was also there to help set up the furniture and place it where it belonged. This was awesome and unexpected but much appreciated. Quality furniture + expert advice + and fair prices add up to the right furniture choices.

I was amazed by the wonderful service I received from designer Klorissa…read more She went above and beyond to make me feel special.

Probably one of the best HomeGoods I've been to!…read more This place is literally overstocked in all their departments - the selections and the styles are plentiful, and you're guaranteed to walk out with a few purchases! Definitely a fun trip to peruse through their items. There are certain aisles, however, that just need more organization and care - for instance, the pet bed area was crazy, as most of the beds were in huge piles, strewn all over the floor. Located at The Shops at Orchard Place; plenty of parking in the large plaza lot. +great selection of items +located at The Shops at Orchard Place +plenty of parking

Every time I come here they never have enough staff at the front. There are 9 registers. There are…read more17 people in line. They have 2 cashiers and like 5 staff walking around the store. I've been in line for 15 minutes and am still 2 groups of people away from the front. Don't come here if you have some place to be.

I am looking for a zero gravity recliner. Smithe web page shows plenty, but don't expect any of…read moretheir store to have it in stock. In order to see any of the chairs they expect you to drive from store to store looking for one! And if you buy one to see if you like it, they won't refund your money. They will exchange it. No wonder people shop at THE DUMP. Big disappointment. Not the furniture store it once was

Kudos to Smithe mover deliverers. They worked diligently to make sure the piece made it through…read morethe modest opening. Perhaps better, they wrestled the pieces with laughter, joy and care. Marco and Nico had nothing but positive things to say about Walter E. Smithe. The supersize sofa fits perfectly in both size and color. The entire experience was good from sales to delivery. Thank you. Thank you.

We've furnished our dwellings with RH over the years. Now we don't have to drive to the Schaumburg…read moreoutlet. This is one rather cavernous room filled with couches, tables, beds, rugs, outdoor furniture. All very decidedly neutral. Prices are marked down but still pretty pricey. Still, the furniture was in very good condition and available (no waiting). I think RH furniture is well-made and quality. They had pillow covers and towels but I didn't see all the other furnishings and accessories at the other stores. I'll come back when I have something specific in mind to purchase.

American was our sales person and she was extremely helpful. She provided excellent customer…read moreservice and I highly recommend asking for her when you visit the store. The new outlet had a lot of options to choose from and the discounts were pretty good. We ended up with a sofa and two chairs. We had them delivered via a third party company that they recommended and that company was on time, and reached out to share their feedback before they moved the furniture which was greatly appreciated. Overall we are very happy with the selection we made.

Ok, I'm impressed with this Bobs Location. They definitely have some very good items, and the…read moreprices are a major deal. The GLAM designs on the bedrooms is so eye catching! And the price is very good! I think based off the sign "Discount Furniture " this is more 5. Furniture at those discounts. Also, 5 showroom as well. I've been to some other locations, they were not as nice. Very impressed. Fun Art at great prices as well. I think it's a great one stop shop to decorate your Airbnb. Apartment. Condo. House or even office! I love the options and the prices. They match up. Polite service, not too pushy. I appreciate that'. Located in same mall As BMO bank & medical Pure Spa. Across from Westfield Old Orchard Mall.

A quick review. I came in to look for a new dresser and unfortunately didn't find anything that…read moreworked for me. The staff did greet me and said if I needed anything to ask, but not much follow through on the service front. That's fine really, I don't like pushy sales people. I get that commission is important but I can't consider a purchase comfortably with someone hovering around, so the lax attitude was appreciated. They have some interesting and unique stuff, but some of it looks like it's been on display too long. The floor plan is a bit messy here and scratches on display models don't scream professionalism. My buddy got some things here a while back and found them to be of good quality and value, and I'd say they have a range that gets there on the higher end price wise. They also have some cheaper stuff that looks like Amazon level furniture, so you can get a range of options. I'd recommend them if your in the market for an unique accent piece.

Great experience all around - from showroom to installation. Great people, everything was explained…read moreand made easy. Highly recommended!

I am a loyal customer of Hearth & Home and I have purchased my Solaire Grill from them back in…read more2008. Through regular service and maintenance the technician has kept my equipment in fine working order keeping my grill in reliable working order for nearly 18 years. I appreciate their professionalism in maintaining an important part of my seasonal outdoor activities.

Don't be fooled by JP Upholstery's 'quick' turnaround or lesser fees...Javier Puma figures as a…read morecustomer you'd most likely never 'Undo' his speedy a.k.a 'shoddy' work to uncover the fact that he uses the same 'Worn and Torn' and 'Deteriorating Foams' and simply covers it with Dacron on top Our furniture was returned with sloppy excess glue , mismatched piping, and mismatched pattern on fabric.--- Damages, Scratches and Dings to frames were also visible... the cushions 'sagged' after 3x uses...undoing his sloppy, careless work revealed that he in fact didn't change the torn, deteriorating foams and even left some of the previous dirty old fabric in places he could... All to cut down his cost and pocket $$ ! Deceptive business through and through!

Jacinto answered all of my questions and turned around two upholstery pieces quickly, beautifully,…read moreand affordable. When I arrived to pick it up the completed works, he also helped load the items into my car, no small feat considering I was using a Getaround minivan with a broken side door. I'm grateful for how his craft and attention to detail has breathed new life and into our furniture and would recommend him without hesitation! There's a loading zone in the alley behind, you can enter on Laramie.

I had a fantastic experience working with a young designer named Michaela. I needed to help my son…read morefurnish his first apartment in a remote city. Michaela sat down with me and the room dimensions and helped me select all the furniture for the studio apartment. She gave excellent advice on comfort, aesthetics and durability. After looking at numerous vendors (RH, PB, Crate & Barrel, etc) I found that West Elm has the best price to value ratio and that the furniture was proportioned for smaller apartment spaces. Michaela also helped speed along the delivery process and kept checking in to make sure the items were delivered. Having a dedicated designer who knows the products really streamline all of this. We are thrilled with the results. I could not recommend more highly.

I walked in and a sales clerk said ..."welcome in" and that's all the communication that was had…read moreeven though there were two sales clerks behind the counter speaking to each other. I looked at furniture, sat on a couch and a chair. I looked at a sofa set right in front of the counter I had to scan the QR code on the tag because no-one came to assist me. I am really disappointed. I have a west Elm couch and I wanted to buy another one. But this experience turned me away. Maybe it was how I look or how I was dressed. But never judge a book by its cover!

Overall my experience with TGE has not been great. But I'm astonished at how different the service…read moreand information I was provided here was from the other location I visited. It was like night and day. I didn't spend a much time here initially because they didn't have the set I was interested. They have a good amount of inventory here but I am not sure it's the largest store in their chain, and the guy found where they did have it for me to take a look at. I came back here to order it after thinking it over and having difficulties trying to order from the other location, and Dana was incredibly helpful. In addition to the seating set I was looking at a particular umbrella as well, and she showed me the one I'd been interested in as well as showing me how it worked since it tilts. She pointed out the various fabric colors so I knew what the options were. And delivery was free, though the other location was going to charge $99 for that (this location is 5-7 miles closer to me, so maybe that's what it was). I was happy to find that I can get it all delivered (and assembled) this coming week. There's a ton of parking since it's in the shopping center right off the freeway--for now, that is. There were signs on the door when I visited today saying they're moving to another location in Skokie in the fall.

Well a lot of bad experiences at this particular place so I'm going to share my experience with you…read morereally quick Fantastic I have been having problems finding supplies for my above ground pool ever since Covid took over our lives. Yesterday I began what I thought was going to be a long drawn out process. Finding supplies to close out my above ground pool for the winter. It took one phone call to this location and it must have been my lucky day. I spoke to a gentleman named Ian , he couldn't have been more courteous , helpful, and outgoing. I told him what I needed and he took his time to insure I was getting everything. Our conversation ended with him assuring me he'd hold onto the supplies until I could get in there today to pick them up. I got there bright and early and true to his word he was there and so were all the supplies I needed and we spoke about. It may seem minor but with everything that's going on these days Ian made sure I got what I needed Thanks Ian you're a shining example of what customer service is all about. I'll see you in the spring Respectfully Bob C Chicago, Il