We went through Swap Motors and couldn't be more smooth. Would definitely go through them again…read more They don't low ball you like all the others.

Was very impressed by this business. Made selling my car very easy, and offered a fair price…read more They were at least 10% above Carvana and well above the many dealers that throw out low-ball offers when you are selling a car. Paid off my loan via their dealer's online portal and gave me my equity on the spot in cash, at my own bank. (A cashier's check would also have been fine.) Ask for Ozzy Sanchez or his associate Kyle. This is a great way to securely, quickly and fairly sell your car!

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

The owner Aaron is a great guy, super transparent, honest, and never scams like a lot of other…read moremechanics do. He's a guy you can actually trust! I bought a car from him and absolutely love the vehicle -- he made the process smooth and straightforward. All around, fantastic business. I will be bringing my car back here if it needs maintenance!

By far the lowest priced quote I received to have them install a suspension lift kit on my Jeep…read moreWrangler. I will update my review when the install is complete and will be sharing this wonderful place on all the Jeep Wrangler forums for others searching to have their lift kit installed. Update: My lift kit is still doing great. The installation was perfect! Can't wait for them to do future work on my Jeep Wrangler. Just wrote a review for them on the Wrangler forum because they did so well and were priced perfectly! Thanks again!

Great experience, Fair Pricing , amazing Staff . Helped me out when my Check Engine Light turned…read moreon. would recommend to shop here no question .

Excellent service! No pressure to buy! Took a lot of time to work with my son to help him make a…read moregood choice. We'll be back when my brother's finance needs a car. I totally recommend this business!!

Great service excellent experience very professional and helpful Jamie will definitely come back…read moreto purchase another vehicle

My sales person Melissa went above and beyond to ensure that my customer experience was top notch …read more She is very good at her job and genuinely cares about the customers she is working with. Ask for Melissa when purchasing a new car .

I filled out an inquiry online about the vehicle I was looking for…read more They got back to me shortly after they opened. They directed me to the CarFax on the vehicle. An hour later I test drove the vehicle twice... no high pressure sales. I told them I was interested in financing the vehicle. They contacted a State Farm agent right down the road (had no idea State Farm did auto loans). Within an hour we were driving home with our 1 owner Honda Element. Great experience. The facility is very clean and comfortable... unlike lots of other shady used car dealers!!

I bought one. RAM 1500 1 week from making my first payment. And I already had to send it. To repair…read morethe lines. Of. Brakes. He ran out of brakes. I understand that they are not new cars but in the end you pay as if they were. My recommendation is to ask for a more extensive warranty, not your ridiculous 15 fucking days

After several years going for service at the VW dealership in Downers Grove, and repeated long…read morewaits and "missing" reservations, I found LR in Bensenville. Wow! This was a customer service experience that has to be recognized. Irma took my call and details, and was so genuinely empathetic, caring and informative. Though there was not a rental car available immediately after my car's emergency need for service, the next day she called me with a returned loaner car. Patrick followed up the next day, asking if I wanted the detailed long list of problems or short. I requested the long version, and he patiently explained everything in layperson's terms. An expert Google researcher, I referred to my notes afterwards and further understood what was at issue. The next day he called with bad and good news; my car's warrantee covered some of the parts and labor, but not all. He walked through what needed immediate attention, and what would likely need to be addressed and repaired in 1-3 years. Did I trust his evaluation? Yes. I paid for $1200 in needed repairs, as my car is nine years old. I picked it up three days later after drop off, washed and ready to go. Throughout the process, Irma would call and update me as to the status of my car. Her humor and kindness was SO appreciated. Now I need a tune-up and cosmetic touch-ups. Without hesitation, I called LR VW, and Irma took care of me. THIS is what I wish all customer service and auto repair experiences could be like!

I had a fantastic experience at Larry Roesch Volkswagen! From the moment I walked in, the staff was…read morefriendly, knowledgeable, and never pushy. and will definitely recommend this dealership to friends and family. Thanks again to the whole team.