2025 update: Nate and Matt are an excellent team and I would…read moregladly recommend them for any HVAC issues. We recently needed to update an aged unit and reached out to Nate. He provided multiple options, was responsive to all questions thrown his way, and quickly adjusted quotes as needed. On installation date, Nate and Matt were on time and worked quickly to take care of everything discussed. We are looking forward to use Nate and Matt for future work as needed.

Superior Heating and Air is a phenomenal company! They were quick to respond and were able to…read moreschedule a visit within a day. Nate was easy to work/communicate with and Matt was especially helpful in explaining the work that was needed to be done.

We called Frederick heating and AC to install an eco bee and ended up getting a pretty good quote…read moreon a new downstairs AC unit. We ended up signing for it and they came back early the next day for install. The guys were very professional and taught us how to use the ecobee. Our unit is working wonderfully and we are very pleased with the entire process.

From first contact with Frederick Heating and Air I have been really pleased. They are very quick…read moreto respond, professional and honest. We got several estimates for replacing our furnace and a/c. This was the one company I didn't feel like I was dealing with used car sales men who were trying to rip me off. I felt like they were honest about what I needed, didn't try and up sell me things I didn't need and respectful when I asked for time to consider my options. Once we decided to go with them they scheduled us with in a week. The install was fast and I barely even knew they were in the house. Everything is working great and we are really happy that we decided to go with a local company. I am very picky and do extensive research before any major purchase. Frederick Heating and Air has excellent reviews, provide a great value, excellent warranty and professional service.

They should be called The Best Guys HVAC, they installed our kitchen vent hood, and despite a few…read morechallenges after opening the drywall, they made it work. The job was neat, they arrived on time and completed the work as promised. Highly recommend them for kitchen vent installations. Very professional team. Will be reaching out again to service our HVAC next month.

These guys live up to their name! They are Good Guys! They are very thorough and go the extra mile…read moreto ensure your HVAC is properly working. These guys truly care about the customer and their needs. They came to my home, gave me a price for an HVAC replacement (I have an old system) and a price for repair. I opted for the repair. While they could have left me with no AC on a Friday, they actually went and got the correct parts to ensure my family was comfortable over the weekend and returned the same day. They kept me informed every step of the way, and provided reasonable pricing. I will be a customer for life!

The company used BOTS to handle the communication about my appointment which was infuriating in…read moreitself because I had questions on the day of my service. They also wouldn't give me a time window for the tech to come. They only give a date and tell you that they will call when they're on their way. This meant that I had to be available all day and couldn't plan anything else. I called the main line and got a human, but she had zero empathy and said that I had to just wait to be contacted when the tech was on his way. When the guy finally got to the house, he told me it would be $350 just to discover the issue. I said no. But before I said no, he told me that my issue could be anything, and he could likely find it within 2 hours, and that I could possibly need a whole new panel (at least $10,000), depending on what he found. He said my panel looked old and potentially overloaded ...despite the fact that this panel has worked just find for over a decade!! The next day, another electrician came out, and for $150 (still high IMHO), he determined, within 20 minutes that the issue was with the line coming into the house from the power company. So, I called the power company, and they came out the same day and fixed their equipment line... FREE.

If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.

The owner of Marco and Son did not lie to us, sat down and explained this issue with our current…read moreHVAC and offered options. We knew our systems were old and wouldn't last long. He didn't string us along with endless repairs leading to the costly demise and replacement of our system. He told us up front what could and couldn't be repaired and what the outcome and costs would be. He recommended a system (Goodman) and we agreed. The systems (2 separate HVAC) were installed over two days. The crew of technicians were professional, respectful and new what they were doing. We love our HVAC systems! They work well and are more energy and cost-efficient while actually doing the job.

I have used Marco & Sons for both HVAC inspection, repair and replacement and in all instances they…read morehave provided the BEST service and "product". They are beyond knowledgeable, professional and trustworthy which is unfortunately hard to find in this day and age, and is something that sets them way above the rest in my opinion. I highly recommend them for all your HVAC needs!

This is a fair priced honest company. This morning I met the…read moretech at my condo and was anticipating the worst.Many jackass companies in Ashburn won't even come out for less than $200.In fact living there for over 7 years this has always been the case. But now this Company, charged me $70 And 1. 1/2 # Freon , making my total $130. And the attention to details,clean work and efficiently were impressive. Anyone in Ashburn who doesn't use this company are simply getting ripped off. I recommend Tyson's HVAC!

Tyson was recommended to me from a partner real estate agent. I have recommended them multiple…read moretimes and now used them for myself on Saturday. He called me immediately and even though it was a Saturday came out to my house. The closest distributor did not have my hot water heater in stock. He drove all the way back to Leesburg to pick one up, back to my house home in Centreville, and had the work done by 4pm...AT THE BEST PRICE. Tyson is a straight shooter that I would highly recommend.

The tech was knowledgeable and professional, but the quote was one of the taller ones I received.read more

I called AllTech to help me identify a leak on the lower level of my townhouse. Kai showed up…read more...on time and ready to work. Within an hour he found the leak! No upselling, no nonsense. He explained everything, fixed the problem, and made some sound recommendations. Thank you AllTech and thank you Kai.

Can no longer recommend!!!…read more I had Hotzople for over 7 years since I moved into my home. I am very very disappointed in how techs handle certain situations and actually found a MAJOR issue in open ductwork in unfinished basement that NO ONE from this company even bothered to look into or do any sort of testing to find out root cause....when I stated that my husband and I smelled musty, dusty smells and were affected by allergies, I was told 'this is normal' and nothing else. ???? You pay almost $400 for their better tier plan for HVAC service, and what you get is little to NOTHING. The tech barely does anything and if you state you have issues, they blow you off. Lazy!!!! I hired another company to install a new system, wasn't about to give this company anymore of my money. They found a cracked UV bulb that Hotzople had replaced, my filter area was jacked and should have been fixed a LONG time ago, and I today found an extra tubing coming off my duct in basement that was never capped off, thus rendering my entire system basically non functional -- at least very wasteful..... I cannot believe this has been for 7 years and Hotzople NEVER once checked for any duct work issues, or anything or ran any tests, I was systematically blown off, these guys do they BARE Minimum and ONLY care about collecting their yearly $s for maintenance. I highly suggest everyone EDUCATE yourself about HVAC before hiring ANYONE, these companies anymore have become greedy, they don't care. I was also told I had issues with my old system, but never was 'shown' WHAT those issues were fully. Trust is a BIG thing if you want to keep your company running....these guys 100% lost my trust and now someone else will be getting my money!

I've had a technician come out for the AC and another tech for the heater and I can tell you these…read moreguys are knowledgeable and willing to share their information in an effort to educate the customer ! I feel comfortable recommending them.

This is my second time using BlueStar and I have nothing but amazing things to say about them. The…read morefirst time they fixed my furnace which had build up on a sensor which was an easy fix. John came out and was very straight forward and up front with everything he did. He explained the issue to me, how he would fix it, and even provided some recommendations I may want to do in the future. My second time I used Bluestar was on a Sunday and they are closed on Sunday's. I did not realize this at first and left them a voicemail in the morning. Realizing they were closed I called another company who would have charged me more than Bluestar to come out later that afternoon to look at the problem which was that my Nest Thermostat was giving an E73 error code meaning it was not getting power. To my surprise I received a call from John at Bluestar that afternoon prior to the other HVAC company coming out. I discussed my thermostat issue not getting power with John and he suggested several troubleshooting fixes I could try over the phone. After eliminating several causes of what the problem may be John suggested holding down the front panel cover switch to the unit to see if a power light was coming on. In doing this I noticed sometimes the light would come on and sometimes it would not. There seemed to be a loose connection in the a wire that was causing the switch not to supply power. After playing with the switch for a few minutes I got the power to stay on and the problem was fixed. John solved my problem and saved me a good deal of money as I canceled my appointment with the other HVAC company. John took over 20 minutes talking to me on the phone going above an beyond to help me solve my AC issue on the day the company is closed. I would highly recommend BluStar to anyone and will use them for all my future HVAC needs.

My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.