I love going to Frilly Lilly to see Veenu she is the best in the city, she makes you feel so…read morecomfortable and relaxed. waxing is not my fav thing, she has made it enjoyable for me and I always look forward to seeing her! ladies if you want the best GO to Veenu.

I had called to book pedicures for my sister and I. They didn't have later appointments that could…read moreaccommodate both of us on a weekday so we booked for a Saturday afternoon. We arrived and looked around at the jewelry and skin care products while we waited shortly for them to call us. We went to the back where they had the soft bench seating with pillows. The decor and colours are soft and cute. My sister and I were seated in the middle we were offered water or tea. The seating wasn't totally comfortable for my back but ok. The two ladies who did our pedicures were friendly and not overly talkative. It was a relaxing experience with the foot soak and scrub, paraffin wax treatment, and cleaned up toes and polish. The foot scrub came in various scents which we got to choose from and there were lots of different polish colours. My feet were left feeling smooth and refreshed, perfect for my vacation!

Not worth your time. Asked for a simple trim of just length off. 2inches was asked and 6 was taken…read moreoff. Very disappointing for the cost. Unfriendly staff

Worst place possible to work. People quit or get let go for the wrong reasons. They make money off…read moreof you signing up for blue cross. If a client needs an appointment by yourself, they gave a lie and gave a discount to book with someone else. 3 people even left the salon from being so upset with her career there. One came back only because she had to move and this place was where her old clients were. She is now getting mental health from there. I personally am getting mental health help from the trauma I had received from working there. If you had an issue that you would talk to the owner about, they threw it over their shoulder and do nothing about the many of the issues happening throughout my experience working there. Having my own salon now, clients from there have come to see me, only to be upset with the final service they were given from the salon. Good luck with your service at Epic. Not worth your time.

Wow! I've driven by this hair salon several times but never stopped until today, and what a great…read moreexperience! My hair stylist was Alena Ostash and she made my evening remarkable. My hair looks so much better! She took the time to listen to my concerns and to find out exactly what I need even when I didn't even know. The atmosphere is nice, the music helped me to relax and the products they have went well with my hair. The only suggestion I'll give them is to improve their phone customer service, when I called to make my appointment the lady that took my information was a bit unwelcoming but as soon as I got into the salon everything went way better than I thought. I already booked my next appointment! I'll keep you posted

I brought my man here on a Groupon to check things out. I was worried about the reviews but then I…read morelooked at the yelp reviews that were hidden. I had to find out the truth for myself but luckily Michael said he would take one for the team. We arrived and we're greeted with a cheerful and kind crew. Including two very cute and personable dogs. I love pet friendly places, it always feels more cozy and fun. Mallorie got us both set up with coffee then started on Ms hair. She was very attentive to his feedback and was good with the clippers. An added bonus is that they take care of men's unruly eyebrows as a complimentary part of men's cuts. Win! I love the vibe here ( the music, the modern decor) and would recommend this place for someone who wants to find their regular hair place. They seem to have some loyal regulars who have discovered this gem, somewhat hidden in a strip mall on 34th. In fact, it seems like every client I saw (4) while I was waiting had been there before and had a history with their stylist. That says something. Repeat customers are a good barometer of a businesses success. The only thing I would hesitate with is if someone were not animal friendly, then they may not like the dogs running around. But to be honest they are so friendly, they even won over a cat person. I decided that I would come back in a few weeks when my hair was ready for a cut. I am reserving the last star for when I get my own hair done here.

I came to HQ Salon in Sherwood Park , hoping for a curly hair cut. I left totally disappointed as…read morethe only service I received was thinning sheers being ran through my hair for 5 minutes. I left devastated and honestly my hair looked and felt better before the salon experience rather than after the salon experience. Not only did I leave devastated, I was charged $77 dollars for a hair cut I wish I never got. The salon was clean but the vibe of the salon and staff working there was cold. HQ Salon may want to consider training staff around current hair cutting and styling skills and techniques. I won't be back.

Spa services are very good. Megan always does an amazing job with nails and facials. Always feel…read morelike I'm treating myself when I go there. Staff is very welcoming at check in. They provide speciality coffees, cocktails and non alcoholic beverages to make you visit special.

Had my hair done here last week and turned out super awesome. Thanks Kayla! I'll definitely be back.read more

A very inviting salon. Jeanine gave me another excellent cut and style and also enhanced my natural…read morecolour. I am very pleased. Catherine

I took my 89 year old mother in law, my friend and I for Deluxe pedicures and what a great…read moreexperience. Meghan was so attentive and caring, going the extra mile working on a senior. Julia was amazing - friendly, professional and always checking in to make sure I was comfortable and happy, Ruby was bubbly and professional and made us all laugh through the 90 minute appointment. The interior is nice but new owners just took over last month and have huge plans for upgrading and beautifying the place. The plans sound amazing and the services offered are going to be second to none. I highly recommend this spa to anyone, especially out of towners staying in the downtown area!

I went into Studio J for my lash extension and this is my new favourite place. I found the staff…read morevery friendly and accommodating and the studio was very clean. Natalie is very courteous and professional, and the atmosphere is warm and welcoming. My lashes came out perfectly and have stayed for quite a while, and if you are looking for a great lash technician, I highly recommend her.

I have been seeing Flint at Chrome for a few years now. He actually fixed a really bad hair…read moresituation that happened at a different salon. I love the service that you get. Chrome is the sister salon to Beauty Lounge on Jasper, both salons are owned by William Halabi. William is amazing with his customer service, even as he takes care of his own clients he makes sure that he is overlooking everyone to make sure we are all satisfied and that his employees are doing ok as well. Flint has been around for a long time but everything is always a learning experience and he is so open to taking advice from William to make sure that his clients are satisfied. I love that they do not try to push product sales. I recommend everyone call them even during the pandemic they are very careful and organized.

Update 2: July 27/26 The Owner texted me privately. "You have 24 hours as of 10 AM tomorrow, July…read more28 to remove your review. Otherwise govern yourself accordingly and fair game." Please see screenshots. Update #1: Sierra was on leave. I was booked with Flint. Shocking how bad the haircut was and then the Owner kicked me out, with wet hair, because I complained about the cut not being what I asked for and asking for my haircut to be fixed. (See pics) William the Owner accused me of belittling the staff and was verbally abusive toward me. That is not who I am and I did not speak badly to anyone. And in case anyone says otherwise, the entire interaction was captured on video when I documented the haircut. The Owner is highly unprofessional and has no business ethics. Apalling behavior. No one deserves to be treated that way. I do not recommend Chrome Salon. Original Review: Sierra is the best! She really listens to how you want your hair to look, then does it! Her haircuts last! Sorry Sierra!

I get a good haircut here with Riley, and I do keep coming back…read more I do think it's worth mentioning that the last couple of times I've had a haircut booked, they call me and move it within about an hour of the appointment. There is no reason given, and although I understand things happen and come up, it doesn't reflect well on the business if I can't rely on them to consistently make their appointments. Not to mention their own cancellation policy requires 24 hours in advance. Although I intend to return to get my haircut this time, I'm not sure that I will continue to come back if appointments keep getting moved like this.

Except for Jazmin, cuts are all a major YAWN..AND EXPENSIVE! and for sure avoid the male…read more Front service staff also poor!!.... showed for a booked appointment only to be lied to! with no opening available the phony fallback cover, was that I never called_-- despite actually taking the time off work, to show up. the new white paint does O for the tedious vibe keep your eyes---open