Did another service with Richard and he got our dryer fixed along with our vent cleaned. Was on…read moretime and affordable. 10/10

Responsive, friendly, knowledgeable and got the job done quickly. Val and Richard were great. They…read morecleaned dryer vent, and installed a new outside cover to the dryer vent. Bonus they also caulked and sealed the vent above the oven/microwave! Great prices too. Thank you guys!

While the service is now completed, there was a severe lack of communication throughout the…read moreservice. If your need is an emergency, you will be required to pay upfront but wait for services with little to no notice regarding when the service will be completed. The technician asked for pafaster than I ever got an update throughout the process.

The initial pricing was higher than expected. However, once I was able to speak directly with the…read moreowner, he was very responsive, took time to review the situation, and worked with us to arrive at a fair cost. I really appreciated his willingness to listen and help make things right. Overall, I believe this is a company that wants to do right by their customers. I would still recommend them -- be sure to confirm pricing and approvals in writing before work begins.

This is the absolutely worst repair people I've ever worked with. They never initiated any…read morecommunication. I had to leave several voicemails just to get a return call but eventually the return calls stopped. They did come by to look at my washing machine and said they needed to order a part. It would take a few days to get it in but they should be able to come out the next week to put the part in. I called multiple times the following week and a half to get an update. Here we are a month later and none of my calls have been returned. If given the choice between using Appliance Science or buying a new washer,, I'd spend the money on the washer. Total incompetence.

Marcus (or Marco) came in to check on our fridge. He took the $281 service call check and stopped…read moreanswering my calls, texts and voicemails asking for when will he return to actually replace the part he said was broken. Sometimes trying to support a local small business does not work. DO NOT RECOMMEND!!!

Sun City Appliance was recommended by another appliance repair company. I called Guy on Sunday…read moreSunday and was surprised when he returned my call and set me up for an appointment to repair our 19-year-old whirlpool refrigerator that had stopped working when we moved it out to our garage after getting a new GE refrigerator last week. Guy stated that he thought it was probably the relay for the compressor and got our model number. As promised, Guy called me Monday afternoon right on time and advised me he would be at our home in 20 minutes. Guy's diagnosis was correct and he had our refrigerator up and running literally in less than 20 minutes. Within an hour it was cooling at 42 degrees. I would highly recommend Guy and Sun City Appliance Service to anyone needing appliance repairs. Our bills for parts and labor was only $129 and the trip charge is deducted if you hire Guy to do the work. Unbelievably smart, professional, honest, and extremely reasonably priced.

Scott Guy is a genius!! I told him what was happening to my refrig. He immediately called the…read morecompany to order needed part. My refrig is too old and I needed a new one. He saved me the cost of a service call and diagnosed the problem over the phone.

Great experience. I had a dishwasher that was leaking. I ordered the part online and tried to…read morereplace it myself, but I couldn't do it. They were happy to use the part i ordered and only charged for service. Same for a garbage disposal that ironically went out on the exact same day. I ran to Home Depot to buy the disposal and they only charged for service. Their service fees were not the cheapest, but I really appreciate that they were willing to work with me to get my appliances working asap. I will definitely use them again.

Very kind and knowledgeable. He took his time to make sure the problem was fixed. Price seemed…read morefair. Would use them again in the future.

Excellent honest service Prompt response time…read moreEasy scheduling Professional technician

Alex was super! He explained everything, and tested each burner and the oven. He leveled the range…read morewhen he was done with the hook-up. I am quite pleased.

Very helpful the team has gone above and beyond! I will be using EEJ for all my repair needs.read more

Mickey was professional, thorough, and knowledgeable. He worked hard to get my refrigerator back…read moreup and running and was clear about the costs and tradeoffs. He found reliable parts at good prices and took the time to see if the new part really fixed the problem. Totally trustworthy. Would recommend for all your appliance repair needs.

So, I mistakenly gave the wrong repair place a high rating. I'll have to go back, find it and…read moredelete it. This is the business that I wanted to boast about. We woke up early and found our refridgerator had stopped working. It's a Samsung Bespoke purchased exactly 2 years prior to me making this call. We had already contacted Samsung and they said they could not do anything without a receipt or delivery proof. We have neither. I called and the Owner answered. I explained what was happening and told him this was a Samsung with what Samsung had told us. He explained that his was a known issue and that I should call Samsung back. He was still willing to come out and look at it and when his very reasonable fee, we were right on the cusp of calling.. But, I decided to call Samsuny myself and the technician was able to direct us on how to get it working once again. This was a $4000 fridge when we bought it so that it was not working already, it was very frustrating. My wonderfuld kudos and high recommendations go out to his business. His personality and willingness to help was outstanding!! I will definitely continue to recommend him and will call him if anything else comes up with any of my appliances! Thank you so much, William!!

I am updating this review. When I came on Yelp and left a review, William the owner, sent me a…read moremessage that I shouldn't have taken the discount claiming I have "taken money and left him a bad review." Let me be VERY clear about he operates. He does not tell you before coming out that he is going to offer you two separate prices. He tells you that it is a $99 fee for him to come out, but if you use his services he applies that to the payment. So once he is there, you are obligated to $99. This is a pretty typical arrangement for appliance repair/maintenance. That was not an issue. Once he arrived and looked at the issue, THAT is when he says, okay this is how much it is. BUT if you leave me a 5 star review I will give it to you for THIS amount. I have shared screenshots of the interactions. Now ALSO I want to be clear that when I agreed to leave a 5 star review, he sent me a link to review him on Google. And I DID leave him a 5 star review there, which I still have not edited at this time. So I 100% did what he directed me to do. How fair is it though that you are roped into a 5 star review for a discount, even if you feel the experience was not worth 5 stars. Who is going to say, well okay, let me just pay you more so I am free to leave an honest review of your service. That is ridiculous. And he mentions something about waiving taxes. If he did that, it was on his own accord. All I said was that if he took $50 off it would not be the quoted amount because the invoice he originally sent was more than $50 over what he said it would be if I left a 5 star review. Reviews are NOT an advertisement. Reviews should be UNBIASED reflections of customers' experiences. And to box customers into 5 star reviews by charging more if they don't leave you 5 stars is VERY dishonest. Customers often rely on reviews when deciding where to do business and spend their money. If I had known this about this company, I would absolutely not have done business with them. So I am sharing this on YELP, because I kept my commitment and left a 5 star Google Review) so that others are able to avoid this experience as well. Oh, and guess what - he was out in March, we are now about 3 months out and my dryer has stopped heating AGAIN because he never actually fixed it properly to begin with. We will of course reach out to another company for service - one that does not pay for their reviews (because let's be honest, that is what he is doing).