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    Subaru World of Hackettstown

    2.4 (10 reviews)
    Closed 7:30 am - 8:00 pm

    Services - Subaru World of Hackettstown

    Routine automotive maintenance

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    2 years ago

    purchased my 2025 Outback Limited from Lisa DeLuca & Carlos Inoa. it was an excellent experience. Very happ with my car buying experienc.

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    Brianna

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    3 months ago

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    9 months ago

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    2 months ago

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    2 years ago

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    10 months ago

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    2 years ago

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    1 year ago

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    4 years ago

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    4 years ago

    Instead of going to Paul miller Subaru in parsippany just go here. Get actual service from reliable people that are honest

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    Johnson Dodge Chrysler Jeep Ram

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    I have been taking my vehicles to John Johnson Dodge for many years. I have Jeep Liberty, Dodge…read moreCaravan, Chrysler Town and Country, Chrysler 300S, Dodge Avenger and recently Chrysler Pacifica. The service department is exceptional and trust worthy. Anne who oversees the service center and Courtney go out of their way to do a great job. They are busy for sure but it's worth the time to bring your vehicle service needs to them if you want the problem fixed and want a trust worthy repair shop. Always have good experience with the service advisors Brianne and Andy who are very knowledgeable and friendly. I highly recommend John Johnson

    I have never been more disgusted with a dealership experience than I have been with Johnson Dodge…read more I brought my 2022 Jeep Grand Wagoneer in for a suspension issue and what followed was months of frustration, excuses, and wasted time. My vehicle spent over three months at the dealership, and despite multiple repair attempts, it was returned to me with the exact same issue it was originally brought in for. Even worse, it now has additional warning messages and problems that were not present before. As a customer, I was repeatedly assured that the problem had been diagnosed and repaired, only to find out that nothing had actually been resolved. After being without my vehicle for months, rearranging family plans, and dealing with constant inconvenience, I expected accountability and a genuine effort to make things right. Instead, I was met with poor communication and what felt like complete indifference to the hardship this situation caused. I am a father of four. Reliable transportation is not a luxury for my family--it is a necessity. The amount of stress and disruption this experience created was completely unacceptable. To add insult to injury, after all of this time and inconvenience, the dealership's offer to resolve the situation showed little regard for what my family and I had endured. What disgusts me most is that after months in their possession and countless opportunities to correct the problem, I was handed back a vehicle with the same unresolved issue and expected to accept it. That is not customer service. That is not standing behind your work. I trusted Johnson Dodge to do the right thing. Unfortunately, they completely failed to meet even the most basic expectations. Based on my experience, I would strongly caution anyone considering doing business with this dealership.

    Motion Chevrolet

    Motion Chevrolet

    2.0
    (8 reviews)

    Service department had my 2025 Silverado EV since March 18 2026 for a battery swap. I picked it…read moreup on June 10th. They had my car for 84 days and it still is not repaired right. Communication was lacking. I got one email in that entire time. I had to physically drive to service department to get updates only to be told truck was not ready. It's been six days since since I picked up the truck. On that day, I drove by the dealership and discovered my truck was "fixed". I told the service manager Matt that I would pick up my truck in 2 hours and he said he need to finish the paperwork anyway. I went to the dealership and was told my repair sheet would be emailed to me. It's been 6 days and still nothing, nada, zilch on the repair sheet. After I picked the truck up I noticed that there was 99 additional miles on the vehicle. To make matters worse, the "repair" disconnected the use of OnStar and I cannot use Google Maps or any application that requires the use of OnStar. I also cannot use wireless updates on my own driveway. Contacted the 800 number for OnStar and they told me to bring it back to the dealer for the fix. Needless to say, because of this incompetence, I will never go to Motion Chevrolet for anything, including service, buying or leasing a new or used car.

    Last Saturday the 13th we went to look at a Chevy Trax. When we walked into the show room there was…read moreone person at his desk. He looked at us and then went back to what he was doing. We stood there by him for about ten minutes and nothing we left I guess no one wanted to sell a car that day. The following Saturday we went to Schumacher in Denville and bought a trailblazer which had more features I was looking for.

    Subaru World of Hackettstown - car_dealers - Updated August 2026

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