Visited the area from VA & there were many fast food restaurants around. They were closed though,…read moreso we had no choice but to go to Wendy's. They had a very slow drive thru line. I figured our food would be fresh because of it. When we got to the window to get our food, they said they had to cook our nuggets & would bring ALL of our food out fresh. We had no problem with that & waited in spot #2. When we got the food, everything was old except the nuggets. The fries were cold. The burger was wrong. The nuggets were yummy. I truly can't stand fast food, but it was late and we needed to hurry up and eat something. I agree with the previous reviews about their slowness and orders being wrong. My suggestion is to PLEASE check your food before driving away. They will probably get it wrong or give you something old.

Holy S*** - pay attention to the reviews. Everything…read morelukewarm, asked for hot fries after we had sat down and realized they were cold, and didn't even get acknowledged - just took my tray and started putting other orders together.... Cashier who had just touched our cash money is the one handling the food / serving the fries. This place should not be in business.

I absolutely love this place when we visit Knoxville. The service is consistently great, the food…read moreis delicious, and the vibe just makes you want to settle in and stay awhile. If you go, there are three must-haves: First, start with the Tower of Margaritas. Yes, a literal tower. 88 ounces of pure goodness. It's the kind of drink that makes heads turn when it comes to the table. Perfect for sharing... or at least pretending you're going to share. Second, order the chips and cheese dip. And here's a pro move: whatever cheese you somehow don't finish (unlikely, but just in case), pour it over your entrée. You're welcome. Third, and this is non-negotiable, get a Country Burrito. Build your own burrito, have it your way, load it up with all your favorites. It's basically a greatest hits album wrapped in a tortilla. You really can't go wrong. You can sit inside if you're feeling cozy, or outside when the weather's nice and you want that patio energy. Just a heads up: on Fridays and Saturdays, come early. This place fills up fast and once you've been, you'll understand why.

We went here on a somewhat busy Sunday. The service was excellent. There were…read more generous portions of food, I had the Taco Salad which was loaded with shredded chicken and my spouse had the beef Chimichangas. Lots of flavor with both meals and a Salsa Bar was available to spice it as much as you want. The decor was nice with Latin murals and paintings throughout. The food I would describe as classic Mexican and less Tex-Mex. The craft drafts included numerous Mexican beers and even a few local drafts including the Highland Pernicious at $4.50 for a 16 oz now that's a nice price outside Happy Hour.

Excellent young people are here to help and these folks are giving it their all. Our first time…read morethere the person taking our order was patient, extremely polite and incredibly helpful. It's quite busy all the time but it's an enjoyable atmosphere. The food is top notch and always more than you can eat!

so just went to culvers and I ordered a sourdough burger. and I added to take of onions but when i…read morelooked at the burger it had onions on it! so mad!!!had to take onions off and the rest of the burger was good! took almost an hour for them to take to the curbside picku!

Wow is all I have to say. If you want an appalling story keep reading. I am a hugeee Taco Bell fan…read morebut this is a travesty of a location. I ordered my extra steak and egg quesadilla with an iced coffee from the kiosk. That was my first mistake, but as I'm watching them do there thing. A Mexican gentlemen with no ability to speak English could not communicate with them, so I did my best to translate. The situation was resolved in that time I ordered a free item off my app (cheesy sausage burrito) during this time the other guy heard order up for Daniel... I watched him take it to his table open it and realize that's not his, he rewrapped it, put it back and give it at the counter. The gentleman worker with a twisted face the rewraps it and puts it back in the bag, and places it on the "to go" rack for pickup (he didn't know it was my second order). Then I watched him give me 1 scoop of steak instead of the extra I paid $2 for. This is where I started to get annoyed. I confronted him on both to which the 2 female workers came out (presumably managers?) and also spoke with me. I was told "we can't help what other customers do" and "if you'd like you can have your order remade". This is NOT the way to retain customers. Instead of making a scene and losing my cool I walked out, trashed my entire order and went to a local spot down the road. Really disappointing experience since this is a Tennessee location and I regard TN highly. P.S. coffee was trash as well...$10 down the drain and still hungry. 0/0 won't go back to this one.

Worst place I've been they will babysit while trying to work and not give you your whole order they…read morelike stealing money from you I would give them zero stars if I could there crooks.

It is what McDonald's is. The food is standard for McDonald's, so that's why I give them the…read moreregular stars for a place like this. They don't have enough people working at night so expect to wait a long time. We didn't go inside so I'm not sure about the ambiance. The people were nice and even though they made a mistake, they fixed it so I gave them a bonus star.

Spent 30-45 minutes in the drive thru just order. Waited another 10-15 waiting on my food and I had…read moreordered a 6 piece and got 4. Normally I wouldn't care but since I spent so long waiting on my food I'd figure I at least get what I'd pay for

I'm going to start by saying. This place would be 5 stars if it was cleaner. It really needs some…read moreattention to cleanliness. The gal at the front counter was helpful because I didn't know what to order. I ended up with the big double combo with a coke, Cajon fries and a ranch chicken wrap. I added a strawberry shake and it was still under $15. My burger was great. The cajon fries were cooked to perfection but all of the seasoning was caked on in 1 spot. Chicken wrap was a solid add on with the meat to sauce ration being solid. The Strawberry shake has small bit of strawberry and it tastes real. No fake flavoring here. Overall I was pleased the value was outstanding. Attention to detail in sanitizing would really be the only thing that is a big no. Good thing they do a bang up drive thru business.

They might have been closed but whoever was working deserves a raise. Someone walked out on them…read moreand he was still great to us !

A friend recommended Freddy's and I tried it and now I've become a regular. Today I ate at the one…read morein Alcoa. The place was clean and the cashier was very friendly. My favorite so far is the Freddy's Original Bacon and Cheese Double. I haven't tried the tater tots, but the French Fries are great! They have the perfect crispy and salty balance. Also, their shakes are really good. The prices are reasonable and the quality and consistency is great. I've been to several locations now and all of them have been consistently good. This Alcoa location is friendly and consistently clean. The food is a good value and tastes great! Plus, I like the cute red and white retro decor. There's an outside patio area, too. Oh, they have old fashioned root beer, too. Check it out! Highly recommend.

First off, let me say the burgers are great! I have also had their spicy chicken sandwich, which I…read morereally like too. There are many sides to choose from and oh, the custard. It's pretty good too. Now, the atmosphere. It's kind of chaotic. Lots of people working, but it seems like no one wants to take your order or clean tables or take out trash. I think this place can thrive if there a few changes made.

Burritos steak were fantastic. Full of steak and cooked tender and tasty! Beautiful decor, artistic…read morecarved wooden designs, even the chairs and booths are adorable! We had steak burritos, super tasty! Sides of beans and fresh made salsa sauceI'll post food pics in a bit. You'll love it here, staff so friendly. They make their own chips and happy we ordered a big bag cuz we were fighting over it and did share- haha You'll love it here, it's a beautiful friendly spot with great food. Had a full bar too serving up multi flavor margaritas and dis equis and coronas of course!

Love the decor in this Mexican restaurant located near the McGee-Tyson AirPort on Alcoa Highway…read more The booths and the high -top tables in the bar area are colorful and look like they may have come directly from Mexico. The service was relatively fast, the homemade chips and salsa tasted flavorful with chunks of onion and pepper and the food came out hot. My spouse's fajita chicken quesadilla appeared just as he likes it with a crispy tortilla that enclosed the meat, peppers, tomatoes and onions. His plastic plate also had a dab of guacamole on top of shredded lettuce. My ceramic plate, with its taco, enchilada and relleno, wasn't quite as delicious, yet okay. The taco was filled with seasoned hamburger and a sprinkle of lettuce on top - no cheese, no tomatoes, no sour cream. The enchilada was filled with the same taco meat, seasoned yet no visible cheese inside; fortunately lots of creamy cheese flowed out of the relleno when I cut it. Both the latter two came smothered in a mild red sauce with a bit of melted cheese on tops. We ate here maybe one or two times before and had no major complaints as the fare is pretty standard. There's a covered outdoor patio with fans, perfect for eating outside when the weather cooperates.