We had never been here before. Very busy place with lots of take out orders. It's small if you…read morewant to eat in. Only 5 tables available. We were lucky to find an empty table. Quick friendly service. Ordered the mango enchilada as it was something different I've never had. Thought it would be like a mango salsa on top but it was a blended sweet mango flavored enchilada sauce and it was not heated so it cooled the enchiladas and I didn't like that. Healthy portion though. The rice and beans were good and at least they were hot. I will know not to try that again and stick to the foods I like. We will give it another try.

All of the positive reviews were spot on. I had the grilled fish tacos and they were, hands down,…read morethe best I've had outside of Mexico. The service was fast and friendly. Reasonably priced place that seems non-de script from parking lot. Don't be fooled, you'll enjoy your meal.

I have been going to the zips restaurant in Cheney my entire life of 47 years. What has happened to…read morethis restaurant? It used to be a really good place to go and eat today when I receive my order there was print stuff all over the bottom of my burger bone I could hear the cooks in the back complaining about cooking people's food orders just the general atmosphere of the employees there they seem like they were pissed to even have to prepare food. It really makes me sad.

Worst service yet and not improving. Took our grand children to grab a (1) sandwich and a (1) hash…read morebrown patty. After 45 minutes of waiting inside on a to-go order (absolutely not an exaggeration) we asked for a refund and left. While waiting, the cook was yelling, loud enough for all in the restaurant to hear, "My kitchen wasn't prepped correctly," "Were short staffed," "I dont care if people are angry," and many other excuses and blame he could muster up. This was all done in a very loud angry voice resulting in significant amount of discomfort in the waiting area. **People were getting refunds and leaving right and left.** Our family has lived in Cheney for many many years and have been patrons of Zips for as many. It WAS a great place to go for fast food. For the last 6 months or so, however, service has gone steadily down hill. This was not the only time we have had to wait an exorbitant amount of time for a very simple order, but it is the most egregious! My son in law got stuck waiting in the drive thru...it took 30 minutes to get two milkshakes. Good grief!! Another issue is that they don't seen to keep inventory consistent. A breakfast place should not be running out of hash browns and gravy...right?! I do want to give kudos to the gals on the front line... they were doing the best they could in dealing with angry customers and an abusive cook. Bottom line...no reason to go back.

To wait in the drive through for 25 minutes during the day is insane. I thought this was supposed…read moreto be a fast food place

Don't go here! They were out of tons of menu items. Why offer something then say "Out of that over…read moreand over, and out of receipt paper too. And after 4 tries I finally found a soda I could have that wasn't flat, or over carbonated. Needless to say I had to drink something I stopped drinking years ago. We came here after doing Bloomsday.... Uncle got the app to get rewards and couldn't get them. Before opening you NEED to make sure you have a good amount of inventory for the day.. Never coming here again. Rather of had McDonald's. I know at least there my chicken won't be raw.

Review is for online order: Food: 3.1…read moreCustomer service: 4.2 Ordering food for the volleyball team and my wife has limited choices on a Sunday, but glad that Jimmy John's was open and able to take her online order, to be filled ASAP. The order was ready within 20 minutes: 12 various sandwiches Pick up was quick with friendly workers inside. Sandwiches were tasty and made fresh which put smiles on our girls faces! Look forward to using Jimmy John's again when we need sandwiches!

Chicken caesar wraps are bomb, service was fine. Good for college students too, as a RDC…read more(Residential Doll Coordinator) I love getting to eat Jimmy Johns for events. Rock on, HM

food was ehhh good for where it is. but! i got a spicy mc chicken. and let me tell you it is hot be…read morecareful!!!

After my last scathing review a few months ago my wife decided to use this location tonight. Drive…read morethrough order. To nobody's astonishment the order was wrong. Missing a full venue item and a big Mac without center bun was served with any bun at all. The managerial incompetence just never seems to be corrected. If you are reading this review. Stay away from this location.

Was craving some T bell and went 10min before they closed. I felt bad at first but then when I got…read morein the line others began to follow lol. The drive thru was quick, friendly and my food was warm even when I got home. They didn't cheap out on any of my tacos. They all had decent portions not just lettuce taco. Plus they load you with sauces. I mean.. it's Taco Bell. What more could you ask for?

Horrible customer service, was lettuce in my cheesey potatoes took at least 5 mins to even notice I…read morewas at the counter to ask for a new one. Made us make our dirty sodas because the incompetence of the lady couldn't make it for us. Had to go out of our way to ask for drink cups that comes with our order. By far the worst Taco Bell i've went to.

As repeated by others - very friendly staff. Cute environment. We even had live music. Yes, the…read moreprices are a little high (especially for nearby college students), but the selection of sandwiches was great. We really enjoyed our choices.

Updated* The…read moreambiance is really beautiful, high ceilings, mason jar lighting and ample seating. The menu has a lot of variety, for breakfast and lunch. The food is pricey for the portions and quality. I've always been more hungry than satisfied, after eating here. The service is usually friendly, but more strict than a Starbucks. I don't get why there's a no outdoor food/drink policy. Starbucks doesn't care so why do they? I brought in an outdoor drink and was told immediately that wasn't allowed. I felt bad enough to buy a muffin, even though I didn't want one. I'd rather support Starbucks than this business. I want to relax and connect with people, when I go out to restaurants or businesses. I wouldn't come back for the vibes or the food. I'll be meeting friends at Starbucks next time.

What a great value. Excellent taste and excellent price on the combo plates. Very fast also. Highly…read morerecommend for the value and taste. They have a fresh salsa bar also to get the carrots and salsas.

My husband and I had lunch here and the food was perhaps the worst Mexican food we have eaten. This…read moreis a fast food restaurant so you order and pay at the counter, but there was no excuse for the poor quality of food that was served. The chicken enchilada had dry chunks of chicken that were like sawdust in my mouth. The food had been microwaved so it was excruciatingly hot on the edges and ice cold on the inside. If they had to microwave it, there was no excuse for them not to have at least stirred the food before they served it. No one else was in the restaurant the entire time we were there so it wasn't that they were busy. When we left we wanted to give someone feedback, but there was no one around. We finally took our uneaten food to the front counter hoping to talk to someone, but after waiting for a few minutes and seeing no one, we placed our uneaten plates on the counter and left.

If your want fast service, a card machine that works 100% of the time, and food that doesn't taste…read morebland, then this is not the place for you. Took 20 minutes for my chicken wrap to be made. This is also after their debit machine charged me, refunded me, then charged me again. There's are faster and better options.

The food is aight, took over an hour and a half to get tho. Cuz someone took my food…read more Unepic.

I have been to this location a handful of times, always great service - friendly and fast. This…read morelast visit was the night before Thanksgiving and both the man taking orders and the girl working the window were friendly and personable. They were truly a pleasure. The food was also much better than other McD's - even my kids noticed how much better their nuggets tasted than normal. Feels weird to leave a review for fast food, but if you're driving and need a drive-thru near Spokane, this one is nice and easy. A quick stop off I-90 and easy access to get right back on and continue your drive.

Awful almost every time! Fries are always cold and/or old. The nuggets are the same way. The staff…read morejust don't care at this location. Worst one in town from my experience which blows because they are right by me. I avoid them whenever I can. But sometimes it's my only choice unless I go elsewhere which is hard because there aren't many options around here. They are usually pretty quick though. And friendly for the most part. I've only been inside a couple of times and it was always clean. The food just ruins it though.