After having a horrible experience at the Hammond location I called and spoke to Ally at the…read moreHighland location to get corporate information not only did she have a great attitude and made me feel hear she gave me the information I was asking for as well as invited me to a great experience at her Highland location so I went and when I say she didn't lie Her and her Staff was great from the moment I entered the door Ally and Emma and the rest of the staff was right there friendly and very welcoming with smiles on their faces and went Above my expectations to take care of me my food was fresh and toasted as expected and so good having me changing my opinion on all Jimmy John's locations not being trash like Hammond is I will never go back to the Hammond location but anytime I'm in the Jimmy John's mood the Highland location will be my spot.....Thank you again to Ally,Emma and the Highland Jimmy John's team you guys are the Best!!!!

Extremely fast good service and great food I highly recommend. I have been coming here for years…read moreand it's always been a good experience.

Just have to say, we went thru the drive thru and our food was accurate & tasted good. The…read moreemployees were nice & polite. The place was busy and it did take a couple minutes for them to bring our food out. However, it was wonderful that they didn't forget silverware, salad dressing & napkins for my strawberry fields salad! Thank you! I'm knocking off a star for the simple reason that their drive thru intercom needs to be fixed. It was hard to understand them - they obviously heard me as they got my order right!!

I visited today when the flavor of the day was Turtle, and it was extremely disappointing. There…read morewere virtually no ingredients -- almost no caramel or pecans and absolutely no chocolate. When I brought this to a team member's attention, I was told, "that's just how it is," with no concern or effort to address the issue. The lack of quality and dismissive response were unacceptable.

We went on Wed night when it seems most everyone had no power. The place was packed. the staff did…read moreeverything they could to be attentive, patient and accommodating. Extra shout out to Matthew who went the extra mile and making sure our order was correct after some technical difficulties. He even came back and checked on us to make sure our food was good and that we were satisfied and if we needed anything else. Great service from a great young man. Well done CP Buona!

We stopped in for a quick bite, super friendly employees, food got to us super quick and the…read morerestaurant seemed pretty new and very clean. Started off with the Arancini beef bites, they weren't worth getting again, over cooked and dry. The beef sandwiches were great, as was the burger. Cooked perfectly and full of flavor.

We stopped by here on our way out of town and the employees couldn't have been nicer. They seemed…read moreto have more of a morning rush than usual and were falling behind on some times. We waited for quite a while to get our food. Luckily we didn't have anywhere to be. The head employee at the time felt horrible that people were having to wait so long that he went around to each table, apologized for the delays, and gave a cookie. He was one do the most hard working employees and extremely pleasant. We did order food and it came out perfectly along with our coffees. I would recommend going here if you are looking for a little quiet spot to grab a bagel and coffee/tea!

The bowl was nasty. Made me gag. Didn't eat another bite. Loved my soup and bread but the salad…read morebowl was less then good. Service was amazing. Ambiance was great!

Corned beef and pastrami sandwich was great. The clerks were nice and assisted with purchase…read morechoices.

I actually wish I could give them less than a star. Visited the store today to experience the most…read moreincompetent group of idiots that I've ever met. Went to the restaurant for a simple, regular cold turkey sub everything at cucumbers and green peppers. I've learned to add grill, cucumbers and green peppers from other stores, I visited another store and they offered them and I was like wow so I went to the app and I seen that there's tons of things that you can add of course there's an additional charge for those two things it's just $.35 each, which is well worth it. I've been visiting this store for over 10 years. I was going to the store every Saturday and the funny thing is when I asked for extra lettuce, they're quick to offer that and charge me $.35 but other top and so I go in today I go through the drive-through I'll meet the representative comes on and she I order she says oh no we can't add that. I said well why she said well we don't have it. I said OK I said you don't have it. She said yeah I said well according to the app you do she said well one moment so then she comes back. She said we have it, but that's not something that we add. I said well why why don't you have that is something that's additional charge and I'm happy to pay for it. She says no that's not what we add and she names the things that usually come on a regular so I said I am aware of that. I asked you to add those and I'm not sure as to why you don't but I'm happy to just order through the app and just pick it up cause I can do that too. She said we'll pull up. I pull up the Manager. Miguel comes to the Window another incompetent employee. It's sad because their main focus of the day is prepare food according to the customers request it's not a very difficult orders not technical. It was really easy order and he came. He said well no we don't offer. We could add it to a salad, but we don't add it to a sandwich. I said well you up charge me for other things like lettuce there's a $.35 charge. I said it's clearly in the app if I wanted to, and I knew you were not capable of doing it then I could've ordered through the app. He said we just ordered through the app then so I pulled off and I'll never visit that store again. I'll take my money somewhere else. Miguel and the staff incompetent unhelpful un knowledgeable never did anything to research. It never tried to figure it out until it's pretty sad avoid the store if you want your food to be made well and you want good customer service.

I've stopped here several times for a bite. I have always received excellent customer service. I…read moredon't like the wait for food at a fast food establishment. The wait in line is usually short. I order the Supreme Pizza or one of their Pizza varieties. They all taste good. Manager Terry, ensures her staff actively gives excellent customer service. I enjoy the food and environment

I visit this location often. However, my food today wasn't prepared properly and wasn't good. I…read morereached out to the manager (Ginger) to let her know, and she only made excused. I ordered 4 meals and 2 were thrown together. It's hard to mess up cheese pizza. It had very little sauce and very little cheese. I couldn't believe they gave be a box of crust!

What a delicious sandwich! After reading the Yelp reviews, we decided to stop here for sandwiches…read more I ordered a BLT with avocado spread. It came with fries which I gave to my husband after sampling a couple. The sandwich had a lot of crispy bacon which tasted wonderful. I didn't like the butter chip dill pickles so I removed them. The multigrain bread added even more crunch. The regular sized sandwich was just too much to eat. I ate half. If you go you might want to note they have 3 different sizes. Anyway, we liked the food and will return.

Everything but the French fries mine and my wife's sandwich was not good it made me actually want…read moreto have been at Subway instead the grilled cheese sandwich was cold and the cheese was improperly melted. My club had more lettuce than meat. The best part of the meal were the French fries. My suggestion is go for the fries forget the sandwich

Amazing food, amazing costumer service from Carmiesha. Need good mannered and friendly workers such…read moreas herself.

my experience was wonderful. I talked to a young lady named carmiesha. She was very nice and very…read moresoft spoken also her customer service is amazing.