Subway is always one of my go to lunch spots when I'm feeling "healthy" and this is the spot to go to. My choice is always between the cold cut combo or the chicken teriyaki, both are always a solid choice. A good mix of toasted Italian bread and your choice of ingredients makes it a solid choice. You can't really go wrong with any ingredient to be honest, your sandwich your choice. Make sure to use their mobile app as well to order beforehand to avoid the wait as well as gather rewards points and use their promo codes as well for discounts. They have weekly deals that make the meal very much worth it. Inside is moderately clean, plenty of tables and parking is free in a parking lot. Do make sure to check your order if you order online. Staff here is friendly and quick, and they do get busy often so time it wisely. This Subway compared to other subways nearby participates in more promotion codes/deals as well so this spot specifically is definitely better than ones that aren't. read more

Subway - Sandwiches Near Me - Pomona, California

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What's the point of wearing gloves to serve when you're walking around, touching everything with your gloved hands? Staffs wear their gloves then they go to the back opening refrigerator doors, paper works, and itching her body. Please just wash your hands and put on NEW gloves every time you walk away from the counter. This is DISGUSTING. read more

Everytime i go everythings fresh , im always greeted and helped right away. Everythings always there nothing is ever out of stock

If doing mobile order make sure you open your sandwiches before you leave. Both my subs weren't toasted and didn't have the bacon. When you order flatbread it comes toasted, that's the only way the flatbread comes. There's no excuses. The bacon comes on the sandwich by default also no excuses. This is my dinner for work tonight, they actually asked me to bring the sandwiches back and they would remake them tomorrow when I came back in. I'm sorry but I'm not going to skip dinner tonight on a 16 hr shift because you're incompetent and messed up. I will be contacting the owner of this location. read more

Subway - Lady on phone claimed the receipt didn't say toasted, apparently they can't read... says it right under the provolone cheese. TOASTED!!! - Sandwiches Near Me - Pomona, California

My wife and I just ordered online and came into the store for pick up. We got there early and was able to watch them make our sandwiches. The girl making them was absolutely amazing! She took the time to read every detail of the online order and made them to perfection. When I picked them up I just had to ask her name and thank her for doing such a great job with our order. Her name is Maria and if you ever order from this store, hopefully you'll have Maria as the one making your sandwich. Thank you Maria! read more

Girl got mad at me cause they were behind on their orders. Order said ready at 6:55. Showed up after and they gave me attitude like it was my fault for it not being ready. Asked if I could have a drink while I waited and they said no. Terrible customer service by the guy and girl working on 4/23 at 7pm. Wish I didn't tip and won't be coming back. read more

Don't know the young boys name who served me, but who ever the young boy who had glasses and a Afro needs a raise he was very polite and patient and made sure me and my family's food was clean and delicious. 10/10 and me and my family will be coming back soon read more

This subway location is honestly one of the ones I really like coming to. Always make the best sandwiches and the workers are very nice, I love going in for my tuna sandwiches! read more

Very good service the cashier was so nice and food very hot and fresh inside the restaurant looks nice and clean

I walked in and was not greeted this girl named Rubi had the nastiest face ever when helping me she kept rushing me when I was ordering and she seemed bothered when I asked for more mayo she's so mean and rude if she doesn't want this job, THEN LEAVE!!!!! read more

This is the best subway location I have ever been to! They have amazing customer service and the sandwich artists know how to put together the perfect sub. They have all types of fresh bread options, including my favorite Italian herbs and cheese bread! My favorite thing about this location is how tasty and fresh the veggies are. I thoroughly enjoy going to this subway location because they exceed my expectations of quality customer service and quality sub sandwiches. The cookies from this location are very tasty/fresh as well. read more

Service was really poor... big girl had attitude problems, didn't know any spanish and treated my mother very poorly... we kept our cool but the way she treated everyone else was mad disrespectful ... she's chubby and got glasses... watch out for her lol read more

Now, I love going to subway, this was my first time at this location because it's close to where I live but I will NEVER return. Well upon walking in I was not greeted nor acknowledged, but everyone after me did...so that was Strike One. Then I walked up to the glass so I could order and the older older lady that works in there had the nastiest attitude ever. She was trying to rush me through the order, and every time I would say something she was say a nasty comment....Strike Two. During my order, she tells me to cover my nose and tried to push my sandwich in the trash can like wtf? My nose was completely covered!! The only thing that was exposed was the bridge of my nose but I can't control that I have a big nose ‍ Strike Three!! I walked in again to make a second order for my grandmother and when I walked in, again no acknowledgement and they continued to make their own food as I proceeded to say I'm trying to make another order. FYI to all the staff, it's not polite to talk nasty about people when you are in front of them ESPECIALLY when they can hear you. Just because you say it Spanish doesn't make it better, you never know who understands/speaks Spanish!! Stop judging people off of what they look like because I'm one of those people!! I heard everything the older older lady had to say even when she tried to whisper. SUPER Rude and SUPER unprofessional!! read more

I've been going to this place for years and is far by the best Subway I've ever been to. This place is quick, very clean, and very tasty. The service is great but it depends on the time and day you go because some employees aren't the brightest compared to others, not pointing any fingers or saying names :) Five Star Review by me read more

The guys here were so chill and funny. I'd recommend coming here if you want a good laugh. Food was also prepared amazing. 10/10 will come again. read more

Worst experience by far. I came in today; there was 11 ppl in line In front of me about 30 minutes passed and there was 6 ppl in front of me. 2 workers working very slowly and careless. They did not acknowledge the ppl that had been waiting. Returned to work late and without lunch. This used to be my go-to, also for my work events. I will no longer return to this location. read more

They always have friendly customer service and the bread is always fresh every time I visit. The ingredients all taste very fresh as well. Best subway location I've been to! read more

I go here a lot veggies and bread are always fresh. Customer service is always good. Reason for the 2 stars is this the second time I go to this location and order and the cashier goes from handling money to touching the outer part of the gloves to put them on that will touch the meats veggies ect. Please have your employees wash there hands after handling money. I work with money its pretty disgusting to see how dirty hands can get. read more

I'm giving this location a 1 for the simple reason that the employees in this location were in the middle of pre-closing and you can tell they were not in the mood to serve anyone that was coming in an hour before they closed. My first and last time I Weill come to this location read more

Love this subway its always clean and they always make my sándwich the way that I like! I highly recommended they work fast read more

Subway - Love this subway its always clean and they always make my sándwich the way i like fast coustumer service in the evenings - Sandwiches Near Me - Pomona, California

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Best subway in my opinion. This is the cleanest one I've been to and one of the faster ones. The employees here are usually nice except for maybe two but I never see them so I'm fine with coming here, The customer service here is great. read more

This subway is pretty typical. We came in with a group of 17 after lunch and we all fit comfortably. The staff handled us in a timely matter. The one downside to his location is that they don't have a restroom. read more

Subway - a group of people eating at a restaurant - Sandwiches Near Me - Pomona, California

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Very friendly staff and fast service. My sandwich was perfect. I've been to other Subways and this one is by far the best.

Went here after yelping customer services. Originally this place had better customer service than the one in Chino hills according to Yelp. After arriving here and buying a sandwich, I realize that the community probably had lower expectations when it comes to customer service. It is Pomona, so I shouldn't be surprised. I don't know her name but the thin old ugly lady there is rude. I'm sorry, but it's not my fault you are ugly. Don't threat me bad cause your husband cheated on you. Customer service level: Zero. Avoid coming here. read more

They ight. Its cool over there. Pretty chill. Very good employees, they arent d-bags at all. Its subway. Nothin outta the norm. Extra points for them being very clean. read more

Located in a small plaza. Easy enough to find parking. Near both the 71 and 60 freeways. Been to one Subway, you've been to them all? This location has nothing really memorable about it. Food is pretty much standard Subway fare and the staff is friendly enough (no smiles on my visit. Sad sad Subway workers). Not in a sandwich mood? Go to the nearby Yoshinoya or In-n-out. read more

Trash service, ordered 6 sangwhiches and paid with a $100 bill and they didn't accept! lady at the counter didn't even speak English. Good luck on explaining to your boss how you wasted a $60 sale. read more

Meh service. No smiles, ever. Not friendly or go out of their way to be. They like to do bare minimum. 2 stars bc sandwiches are good and restaurant is usually clean. There's never a long wait either. read more

I came in today on dec 28 at 4:30 pm to order a subs and I still tried to make their job easy ordering on line but it wouldn't take the 5 gift cards I had so I had to go in and order them and obviously I ordered too many that the girl was rolling her eyes and mumbling words to her staff member I don't appreciate it at all that's rude unprofessional and it's not hard to serve people I didn't even wanna order drinks or chips I didn't wanna complicate their job . read more

This place.... the attitudes were terrible. i ordered the new flatizza, pepperoni, and the guy was so sloppy. he got irritated when i asked for extra sauce. he didnt bother to cut it in to pieces. then he just threw the boxes in the bag and lifted, which caused the pizzas to go sideways which caused all the toppings to slide off. so disappointing. not my first problem at this subway. probably wont go back. read more

The sandwiches and the menu is just like any other subway store but the customer service is a shame. Every time i go in for lunch with my co workers we always get this girl who has a real attitude problem. She never greets you and its like your bothering her! Go somewhere else read more

I was here today for lunch long line... But I swear the subway team worked so fast... So fast and so together like a team should. They made my food fast... And rang me up fast. I thought I would of had to stand in line for a while but NOPE NOT TODAY. Thanks subway read more

I have been coming here for a few years now and this is by far one of the cleanest Subways. The service and food is good quality and they are very fast at making the sandwiches. I prefer this location over any store in Diamond Bar or Chino Hills. See you soon Subway read more

I was working in Pomona that day and I was craving something healthy, so I went to Subway. The cashier was super rude and didn't want to answer my questions. I asked her if they offer the Platizza which is pizza made in flat bread. The Platizza was in the menu from the Santa Ana subway that I ordered when I was working over there. I didn't know that only few subway restaurants have it. This girl looked at me as if I'm speaking a foreign language and blank clueless face, then answered NO loudly. Not coming to this subway they have bad customer service. read more

I tend to come in the afternoon and I have never had a problem. They are very fast and efficient.

This morning I walked in and was greeted by the ladies. I really love their customer service. She remembered that I love flavored creamer and ran to get it for me without me asking. Love their attitudes and service! read more

Just walked out of here and was pretty disappointed by the customer service not even a thank you and I'm sure the person who made my sandwich was talking under her breath to the other employee about the way I placed my order. I guess the issue was she was asking me if I wanted anything else on my sandwich as she was already closing my sandwich which is dumb and the way she put it together was very sloppy. I was trying to tell her to add parmasean cheese but she already had the sandwich closed so I had to repeat myself and all she kept saying was "anything else"? Eventually she reopened the sandwich and put the chese in it then passed me over to the cashier who was the one that she whispered something about it took a half hour for him to order. Left a pretty bad taste for a guy who works in customer service this is unacceptable. read more

I've given this place so many chances and I'm finally done. These ladies attitudes are horrible, its like they already hate you before realizing how simple you are. I hate to be ageist and rude but the older women tend to be the miserable bitches while the young chick looks like she's just doing her job. A smile would really brighten this place up a bit. read more

Very nice surprise, excellent service and an overloaded sub prepared with a lot of smiles.

Just left this establishment and i was very disappointed in the poor service .To begin with they took about 10 to 15 mins just to order just because they where to busy cleaning and doing the duties that should be done when they are closed not during their work hours especailly when having people ready to order then after they argued about who was going to help us on our order right in front of us making me and whom was with me uncomfortable . Then when the girl finally started making our sandwiches she had such a bad attitude . Dont recommend going here at all . read more