I had a great experience at this Subway! Zelayla did an amazing job making my sandwich exactly the way I wanted it. She was very friendly, patient, and helpful when I had a question, and she provided excellent customer service from start to finish. I highly recommend having Zelayla prepare your sandwich whenever she's working. She really made my visit a great one! Highly recommend! read more

Finally ! A cleanly made sandwich from subway! I haven't had a cleanly made sandwich is sooo long and that's hilarious to even type out. The server did a great job and was friendly towards my mobile order. I enjoyed the cleanliness of the store and am happy she maintains this place independent. Great job, thanks!! The workers name is "ash" read more

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The service was exceptional and the customer service was great! I would recommend this location to everyone I know in order to have a great experience. read more

NOT OPEN SATURDAY! ! ! This is terrible I drove here for nothing starving kids walked into 7 11 got greeted with an unhappy face and walked out Lol read more

Customer service horrible. My mother got locked out on the outside patio seating. They didn't even let her back in and told her to go around. She is handicapped!! Is this how subway treats their handicapped customers. And on top of that one the weird girls working there said "she didn't have to let you back in" mind you the man from 7/11 had let her inside. This shows the lack of consideration for the disabled community. Will be contacting corporate! read more

REALLY NICE SANDWICH DUDE! I came in on a late Thursday night and the gentleman running the place (BY HIMSELF) had a fantastic attitude and demeanor! He was busy but never got flustered or agitated. He was very professional and handled my sandwich with care. I ordered The Boss and it was delicious, one of the best sandwiches I've had at this franchise. My only issue is that the guy ran out of a lot of veggies and other sandwich items. My parents missed out on several needed ingredients and they noticed the flavor was missing from their sandwiches because of it. The guy was upfront about the issue and it's somewhat understandable. He's probably dealing with a weak manager who doesn't properly stock the store, it's not his fault. We also got some drinks and my parents missed out on getting Diet Coke from the fountain (they also ran out of that lol). The guy made it up to us though and gave us some bottled Diet Cokes since we already paid. Like I said, he was wonderful! I felt right at home at this Subway and the vibes were immaculate. This Subway is close to several hotels and the Rancho Cucamonga/Ontario hub. It's connected to a gas station but it's not part of it! This Subway is exceptionally clean. read more

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10/10 sub never in my life have i had a sub so delicious better than my moms cooking , Service on point music was on point all while eating this delicious sub god send sub made by i believe she said her name was Ash 10/10 service read more

Subway - 800 calorie sub - Sandwiches Near Me - Rancho Cucamonga, California

Walked in at 8am for a couple of subs. Was told that I could not get a hot sandwich because the employee there ( who you could tell didn't want to work today) had to clean the oven. So then I ordered a cold sandwich but was then told there was only enough meat for a small sandwich because they had not prepped for the day yet!! Why where they open if they could not serve customers! read more

Ordered online. The bread was all torn up. It made it hard to eat. Added bacon. They didnt heat it before adding it to the sandwich. I ordered regular lays classic chips. They were out of stock and only had 2 options. Overall, this was a big fail for me. read more

There was a LONG hair in my sandwich. I have dyed red hair that isn't even as long as the one that was found. And my fiance has short hair so it couldn't even be one of his. Even so one of my hairs can't just be found between the cheese and bacon and my sandwich was toasted. To top it off I'm 9 months pregnant and have been just sick about the fact that I possibly ate someone's hair because I did eat half of the footlong and found the hair on my 2nd small bite of the other half. I called this morning because we went to pick up our sandwiches around 7:45 and got home around 8. My mistake was waiting to call in the morning because I was already stressed out. But I wasn't able to get a remake a refund wasn't even on my mind because I had thrown away half the sandwich but I was just flabbergasted that the worker actually said I couldn't get a refund because of corporate rules stating they needed the sandwich AND a receipt which I was not given. I'm just upset about the sandwich because I was looking forward to them making it right with even just the video and seeing I do not have that type of hair or color. I understand corporate rules however when it comes to your customers health, a pregnant customer nonetheless, ESPECIALLY like hair in your food I feel like someone should try to make it right. The worker did suggest us disputing it and saying that the worker suggested that so I guess that's what we're going to do. This is just nasty. read more

Subway - The hair in question - Sandwiches Near Me - Rancho Cucamonga, California

Definitely avoid this location at all costs. Very poor service. Out of products constantly. Management/owner does not care about who they bring on to work here. Have to start going elsewhere read more

this location has horrible customer service, the employees are not friendly at all I was not greeted when I walked in, I bought 4 foot longs and none of them were marked to specify what sandwich it was, food quality was disappointing, when it came time to use my rewards the cashier was very rude I had a free sandwich and was told I can only use the % off reward read more

"Holy guacamole, folks! I just had the most epic sandwich experience of my life at the Subway on Haven Ave in Rancho Cucamonga! They call it 'The Beast,' and boy, does it live up to its name. read more

Subway - Sandwiches Near Me - Rancho Cucamonga, California

Do not recommend this subway. Was here at 7am 2/5/26 lady had attitudes, did not have lettuce, tomato, other stuff that's needed for a subway. Left unsatisfied with other 3 coworkers. read more

Very clean and modern look! Pretty impressive especially for a "gas stations stop subway". Good portion sizes/not too skimpy with toppings. Workers seemed polite. Not much else to report, it's a Subway! read more

Subway - Inside (remodeled) - Sandwiches Near Me - Rancho Cucamonga, California

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We got there at 9:30pm, they close at 10pm! When we walked in the worker immediately us everything he COULDN'T make and WOULDNT make ! When he finally got to us he just kept going on and on about nothing. He made our sandwiches, I specifically told him EASY mayo but he poured it on and smiled about it, I was very annoyed! When he was almost done making our sandwiches he told us after he was done he can't sale cookies or anything else so don't ask! Very bad service, food was a mess and tastes even worse! Won't be eating at subway ever again! Food tastes old, lettuce was brown and wilted! Never again! read more

Subway - Oven-Roasted Turkey Just a mess - Sandwiches Near Me - Rancho Cucamonga, California

I just finished a late night workout at the gym and needed to get something to eat. So, I decided to visit this Subway. Although it was late and cold, the guy who helped me was really nice and patient. I am very satisfied with his service. Also, the food was delicious and the place was clean. What more could you want? : ) read more

Subway - counter - Sandwiches Near Me - Rancho Cucamonga, California

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The customer service here is great especially yesterday with a gentleman by the Name of Ernest...he made my sandwich so delicious his attitude was kind and patient I wish people were more kind in this world thank you again Ernest I sincerely hope you get a raise or something a little kindness goes a long way. Ps we might be back tomorrow because the food was so fresh and delicious lol thank you!! read more

Convincente Subway next to gás station. This subway is fast, you are in and out in no time! They usually make my sandwiches pretty delicious too. You can eat inside or at the outside area. The kid making my sandwich was attentive to details and patience enough when my online coupon was not working correctly. Only gave them 4 stars because my meat choice "tuna" was sold out, please have enough meat during lunch hours... But I will definitely be coming back to this subway! read more

Subway - Front entrance - Sandwiches Near Me - Rancho Cucamonga, California

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Taylor gave me the best customer service by asking me about how I was doing as I walked in and we had a genuine conversation about Halloween as she made me my meatball sandwich. read more

You're taking your chances with ordering online because it probably wont be ready or it will be ready and they just wont notice that its there. I went to pick up and I had ordered 30 minutes earlier was told it was not ready yet so i waited another 15 min. The lady told me that one of the sandwiches was the one with ham and I just had a blank stare in my face. She noticed and she said "is it for _____" i said no and then she asked my name and pulled it from under the counter. So i guess the guy I had asked before just didnt see it and by the time i got it , it was all soggy and cold . (Was a warm toasted sandwich) but anyways yeah thats the only problem pretty much. read more

Awesome sandwich today (The Boss), and even though the store was busy, service was still polite and quick. Thank you!

What in the twilight zone just happened.... I came in on my lunch break to pick up food for me and a coworker (who is in a different office down the street) Linda the worker, rushed me as though it was packed( I was the only customer there) I ordered two foot Longs, one w/ turkey another w/turkey & ham(if I didn't remind her about the ham she was going to forget) , mixed up my cheese and when I told her she just switched them back( cross contamination anyone??) she kept rushing my toppings "next? Next next?" I felt unbelievably rushed the entire time.. the phone wasn't ringing, no one else was in there just me. Finally I pay, drop off my coworkers sandwich that she labeled for me and came back to work to eat. Thought it was over? Nope she switched up our sandwiches, I don't eat pork (ham) and my lunch break is over so I guess I'm not having lunch today, thanks Linda read more

Food and safety were good. Food was given in a a speedy timely manner. Would not honor the Subway apps buy one get one free, I looked it up after and come to find out they do honor it, this was after I left. Scanner would not scan for subway app, no attempt to help or customer service. read more

I worked at Subway (not this particular location) but it was great back then. I think the quality has really gone down and every time I try it, I regret it. The bread is never fresh anymore. And it's not even necessarily this location, but it really is disappointing how bad it's gotten. I might keep trying but with jersey mikes, firehouse Subs and Jimmy Johns, I never crave Subway anymore. read more

This Subway always has a bunch of different employees. Today I went in and there was this woman named Marsha with another young girl and the service was not good. They were yelling and talking about how one of the girls has a crush on some guy. And there was a child that I'm assuming was was the daughter of Marsha. She was inside in a scooter saying all kinds of things. When I walked in it was a group of us and the young girl was really upset because she was the only one out there. she said " ugh all you guys tell me what kind of bread you want cuz I'm gonna make all the sandwiches at once cuz there's to many of you" The guy in front of me even asked her if she was having a bad day because she had attitude. Anyways she made my sandwich and she made it so sloppy. She put all the cheese on one side and didn't spread the tuna properly. She only put two cucumbers and she put a shit load of pickles. I usually never write reviews but today was pretty bad. It seemed like they took their job as a joke. The hiring manager should hire more decent people because all their employees are always similar. read more

Ordered via phone to the wrong location, my fault but very bad service as to resolving the situation I was told that my money could not be refunded and I would need to pick up sandwich or it would be tossed. Never will I ever order from here again read more

When you order out your always risking getting sick . But this place .. it's been too many times . I always go because it's close by but from now on I'd rather driver further out . read more

Subway will forever and always be just a subway. Same food and decor, but it's the service that makes a restaurant standout. At this subway, they failed to stand out. Of course the sandwiches were made with ease but this store lacked service. I say it was just mediocre which is why I rated this certain store only three stars. read more

Subway - The front of the store - Sandwiches Near Me - Rancho Cucamonga, California

this subway is across from a school with 800 students and 3 other office buildings nearby ? It's 11:28am and they have no meatballs and no Swiss cheese . The food is good here whenever it is available? This is not the 1st time I've notice this 3 xs a week. Last week they had no cold cuts at 2pm in the afternoon. If u eat here at 6am in the morning you might be ok. Any other time is questionable? read more

Subway - It would be nice jus to one day have a meatball sub at 1130 in the morning? - Sandwiches Near Me - Rancho Cucamonga, California

I came here yesterday (Dec 2, 2020) to pick up my order via the Subway App and I saw a female employee behind the counter cleaning up. She saw me try to open the door but it was locked and then she started closing down the store. I looked on my phone and made sure this was the correct subway and it was. I then went into my car to give the employee the benefit of a doubt that they were working on my order as I arrived there around 4:30 pm with my order's time to be done by 4:40 pm. The worker went outside with the store fully closed at around 4:35 pm and left. I called the store prior and no answer. In fact, at this moment (Dec 3, 2020), I called the store 4 times since they opened and still no answer. I'm now down $14.63 on my card. Unfortunately I don't live in the area so I can't go into the store, but if I ever pass by I will definitely speak to them and show them photos of the incident as I documented the issue. read more

Subway - Closed store at 4:40 pm when it clearly states the store closes at 5 pm. - Sandwiches Near Me - Rancho Cucamonga, California

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I've been here a couple of times for Breakfast, Service is not bad, but I never come out having what I expected, they either don't have coffee, orange juice or something else. I was told that Subway didn't carry my loved Croissant, but when I visited another location they had it, just tell me they don't have it at the location instead of telling me Subway didn't have it anymore. read more

DISGUSTING!!!! I just left from this place and I wished I had seen the reviews before coming here! I ordered my sandwich and while it was being assembled I noticed they had veggies going brown and moldy.. the work space looked disgusting like it hadn't been properly cleaned in days. There was mold and rust on the sides where they keep the food to be assembled. Maybe they just had a morning rush before I came in but I have worked in the food industry before and they have no explanation for how dirty their food boards were and how badly kept their work space was. I'm afraid of getting food poisoning so I'm throwing the sandwich away and going to the subway I always go on archibald by the 10 freeway read more

Worst subway ever! I never post reviews but each visit here just keeps getting worse I had to post. New employees are slow paced just watching each other while the line of sandwiches is backed up. Some seem like they really can't understand what your saying, Nothing wrong with different languages but at least understand our order. That was my last straw and never going back there again. Rather eat gas station food next door read more

Food didnt taste fresh. Tuna wasnt made properly. Bread tasted old. Cookies was also hard.

Great customer service ever received in this location by Thomas ! He gave me great recommendations for the sandwich I was getting! The sandwich was well made and delicious!! Definitely stopping by again for another sandwich! Thank you Thomas ! read more

Worst subway I've been too. Expired milk and apples. The lettuce was brown and I'm really questioning the freshness of all their products. Even worst they were out of meatballs and avocados! read more

This is probably the worst sandwich I've ever had I got a BMT they were out of avocado so when I got it home I went to eat it in the bread is totally stale and hard the meat taste sold don't go here unless you want to waste your money I know I'll never go back read more

Came in and got the $5 oven roasted chicken today and the sandwich was great , but even better was the gentleman who made it. He took extra care making it pretty much perfect lol He had told me he just moved to California from Chicago and we made conversation. I didn't get his name but he made this subway stand out . Great customer service, keep it up man. read more

This subway is amazing! Not only do they have fast service in the midst of lunch hour, but the staff is extremely friendly! Myself and a colleague had ordered a sandwich platter at around 1130. We arrived a little earlier then expected but were more than willing to wait. As soon as we arrived and let them know that we were there to pick up a platter they immediately apologized and began to make the platters. The whole while we were waiting the staff was talking to us and engaging in conversations. I absolutely love that this is the only subway around us that is always friendly, always clean, and has the absolute highest customers service! read more